browser problem

jmr442 · September 11, 2010

Lately when I am using either browser, IE8 or Chrome when I click a link it will give an error message in the form of a long URL in the body of the browser. So I followed the directions above and here I am posting the files, thanks for the help.

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 7:02:51 AM, on 9/11/2010

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe

C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe

C:\Program Files (x86)\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe

C:\Program Files (x86)\Acer Arcade Deluxe\PlayMovie\PMVService.exe

C:\Program Files (x86)\Launch Manager\LManager.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe

C:\Users\Jay Richards\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Users\Jay Richards\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&a...g4z1l5t4402x266

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&a...g4z1l5t4402x266

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a...g4z1l5t4402x266

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files (x86)\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"

O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files (x86)\Acer Arcade Deluxe\PlayMovie\PMVService.exe"

O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED

O4 - HKLM\..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files (x86)\Acer\Acer Assist\launcher.exe

O4 - HKLM\..\Run: [AT&T Communication Manager] "C:\Program Files (x86)\AT&T\Communication Manager\ATTCM.exe" -a

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKCU\..\Run: [Google Update] "C:\Users\Jay Richards\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: bmnet.dll

O16 - DPF: Web-Based Email Tools - http://email04.secureserver.net/Download.CAB

O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/...s/wlscctrl2.cab

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)

O23 - Service: AT&T RcAppSvc (ATTRcAppSvc) - SmithMicro Inc. - C:\Program Files (x86)\AT&T\Communication Manager\RcAppSvc.exe

O23 - Service: AT&T Con App Svc (CAATT) - SmithMicro Inc. - C:\Program Files (x86)\AT&T\Communication Manager\ConAppsSvc.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\Acer Games\Acer Game Console\GameConsoleService.exe

O23 - Service: GRegService (Greg_Service) - Acer Incorporated - C:\Program Files (x86)\Acer\Registration\GregHSRW.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: MyWinLocker Service (MWLService) - Egis Technology Inc. - C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\\MWLService.exe

O23 - Service: NeatWorks Database Controller (NeatWorksDatabaseController) - The Neat Company - C:\Program Files (x86)\NeatWorks\exec\NeatWorksDatabaseController.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe

O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - NewTech Infosystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Updater Service - Acer - C:\Program Files\Acer\Acer Updater\UpdaterService.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 12547 bytes

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4475

Windows 6.1.7600

Internet Explorer 8.0.7600.16385

9/11/2010 6:53:07 AM

mbam-log-2010-09-11 (06-53-07).txt

Scan type: Quick scan

Objects scanned: 143356

Time elapsed: 8 minute(s), 23 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS (Ver_10-03-17.01) - NTFSX64

Run by Jay Richards at 6:23:53.34 on Sat 09/11/2010

Internet Explorer: 8.0.7600.16385

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2812.1473 [GMT -4:00]

============== Running Processes ===============

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

C:\Program Files (x86)\Acer\Registration\GregHSRW.exe

C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\MWLService.exe

C:\Program Files (x86)\NeatWorks\exec\NeatWorksDatabaseController.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

C:\Windows\SysWOW64\PnkBstrA.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE

C:\Windows\SysWOW64\PnkBstrB.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

c:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe

C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe

C:\Program Files (x86)\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe

C:\Program Files (x86)\Acer Arcade Deluxe\PlayMovie\PMVService.exe

C:\Program Files (x86)\Launch Manager\LManager.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Acer\Acer Updater\UpdaterService.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe

C:\Windows\system32\svchost.exe -k netsvcs

c:\Program Files\Microsoft Security Essentials\MsMpEng.exe

C:\Program Files\Microsoft Security Essentials\msseces.exe

C:\Windows\system32\taskhost.exe

C:\Users\Jay Richards\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Jay Richards\Desktop\dds (1).scr

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig

uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5532&r=27360310d535l04g4z1l5t4402x266

uSearch Bar =

mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5532&r=27360310d535l04g4z1l5t4402x266

mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_5532&r=27360310d535l04g4z1l5t4402x266

mLocal Page = c:\windows\syswow64\blank.htm

uInternet Settings,ProxyOverride = <local>

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files (x86)\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files (x86)\google\googletoolbarnotifier\5.6.5612.1312\swg.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files (x86)\google\google toolbar\GoogleToolbar_32.dll

uRun: [Google Update] "c:\users\jay richards\appdata\local\google\update\GoogleUpdate.exe" /c

uRun: [swg] "c:\program files (x86)\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

mRun: [EgisTecLiveUpdate] "c:\program files (x86)\egistec egis software update\EgisUpdate.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [ArcadeDeluxeAgent] "c:\program files (x86)\acer arcade deluxe\acer arcade deluxe\ArcadeDeluxeAgent.exe"

mRun: [PlayMovie] "c:\program files (x86)\acer arcade deluxe\playmovie\PMVService.exe"

mRun: [NortonOnlineBackupReminder] "c:\program files (x86)\symantec\norton online backup\activation\NobuActivation.exe" UNATTENDED

mRun: [LManager] c:\program files (x86)\launch manager\LManager.exe

mRun: [startCCC] "c:\program files (x86)\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun

mRun: [Acer Assist Launcher] c:\program files (x86)\acer\acer assist\launcher.exe

mRun: [<NO NAME>]

mRun: [AT&T Communication Manager] "c:\program files (x86)\at&t\communication manager\ATTCM.exe" -a

mRun: [Adobe ARM] "c:\program files (x86)\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [Malwarebytes' Anti-Malware] "c:\program files (x86)\malwarebytes' anti-malware\mbamgui.exe" /starttray

mRun: [sunJavaUpdateSched] "c:\program files (x86)\common files\java\java update\jusched.exe"

mRun: [QuickTime Task] "c:\program files (x86)\quicktime\QTTask.exe" -atboottime

StartupFolder: c:\users\jayric~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files (x86)\microsoft office\office12\ONENOTEM.EXE

StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files (x86)\common files\intuit\quickbooks\qbupdate\qbupdate.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

IE: E&xport to Microsoft Excel - c:\progra~2\micros~1\office12\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files (x86)\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files (x86)\windows live\writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~2\micros~1\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\micros~1\office12\REFIEBAR.DLL

LSP: bmnet.dll

DPF: Web-Based Email Tools - hxxp://email04.secureserver.net/Download.CAB

DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

mASetup: Neat ADF Scanner 2008 - reg copy "HKLM\Software\Wow6432Node\The Neat Company\Neat ADF Scanner 2008" "HKCU\Software\The Neat Company\Neat ADF Scanner 2008" /s /f

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files (x86)\google\google toolbar\GoogleToolbar_64.dll

BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg64.dll

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files (x86)\google\google toolbar\GoogleToolbar_64.dll

mRun-x64: [RtHDVCpl] c:\program files\realtek\audio\hda\RAVCpl64.exe

mRun-x64: [Acer ePower Management] c:\program files\acer\acer epower management\ePowerTray.exe

mRun-x64: [mwlDaemon] c:\program files (x86)\egistec\mywinlocker 3\x86\mwlDaemon.exe

mRun-x64: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe

mRun-x64: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-8-26 69152]

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 173984]

R1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\drivers\mwlPSDFilter.sys [2009-6-2 22576]

R1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\drivers\mwlPSDNserv.sys [2009-6-2 20016]

R1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\drivers\mwlPSDVDisk.sys [2009-6-2 60464]

R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 59904]

R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-11-5 203264]

R2 ePowerSvc;Acer ePower Service;c:\program files\acer\acer epower management\ePowerSvc.exe [2009-11-5 844320]

R2 Greg_Service;GRegService;c:\program files (x86)\acer\registration\GregHSRW.exe [2009-8-28 1150496]

R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files (x86)\lavasoft\ad-aware\AAWService.exe [2010-8-12 1355928]

R2 MBAMService;MBAMService;c:\program files (x86)\malwarebytes' anti-malware\mbamservice.exe [2010-6-5 304464]

R2 MWLService;MyWinLocker Service;c:\program files (x86)\egistec\mywinlocker 3\x86\MWLService.exe [2009-9-10 305448]

R2 NeatWorksDatabaseController;NeatWorks Database Controller;c:\program files (x86)\neatworks\exec\NeatWorksDatabaseController.exe [2010-3-1 351384]

R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files (x86)\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2009-6-17 144640]

R2 Updater Service;Updater Service;c:\program files\acer\acer updater\UpdaterService.exe [2009-11-5 240160]

R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\drivers\L1C62x64.sys [2009-11-5 58880]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-6-5 24664]

R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-3-25 40832]

R3 usbfilter;AMD USB Filter Driver;c:\windows\system32\drivers\usbfilter.sys [2010-1-29 34872]

R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 17920]

S2 gupdate;Google Update Service (gupdate);c:\program files (x86)\google\update\GoogleUpdate.exe [2010-3-2 135664]

S3 ATTRcAppSvc;AT&T RcAppSvc;c:\program files (x86)\at&t\communication manager\RcAppSvc.exe [2008-11-20 113152]

S3 CAATT;AT&T Con App Svc;c:\program files (x86)\at&t\communication manager\ConAppsSvc.exe [2008-11-20 125440]

S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files (x86)\lavasoft\ad-aware\kernexplorer64.sys [2010-8-12 16928]

S3 MSSQL$NR2007;SQL Server (NR2007);c:\program files (x86)\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2009-5-27 29262680]

S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files (x86)\newtech infosystems\nti backup now 5\BackupSvc.exe [2009-6-17 50432]

S3 PCTINDIS5X64;PCTINDIS5X64 NDIS Protocol Driver;c:\windows\system32\PCTINDIS5X64.sys [2008-11-20 43032]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-11-5 225824]

S3 SMSIVZAM5X64;SMSIVZAM5X64 NDIS Protocol Driver;c:\progra~2\verizo~1\vzacce~1\SMSIVZAM5X64.SYS [2009-5-25 43032]

S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-4 1255736]

=============== Created Last 30 ================

2010-09-10 07:43:07 0 d-----w- c:\program files (x86)\Microsoft Antimalware

2010-09-10 07:42:54 0 d-----w- c:\program files\Microsoft Security Essentials

2010-08-29 13:14:08 0 d-----w- c:\programdata\Apple Computer

2010-08-26 15:11:46 15880 ----a-w- c:\windows\system32\lsdelete.exe

2010-08-26 12:48:51 69152 ----a-w- c:\windows\system32\drivers\Lbd.sys

2010-08-26 12:33:14 0 dc-h--w- c:\programdata\{ECC164E0-3133-4C70-A831-F08DB2940F70}

2010-08-26 12:32:50 0 d-----w- c:\programdata\Lavasoft

2010-08-26 12:32:50 0 d-----w- c:\program files (x86)\Lavasoft

2010-08-22 22:17:28 0 d-----w- c:\programdata\Apple

2010-08-17 23:16:57 0 d-----w- c:\program files (x86)\Business Objects

==================== Find3M ====================

2010-07-29 06:30:34 82944 ----a-w- c:\windows\syswow64\iccvid.dll

2010-07-27 14:03:24 12867584 ----a-w- c:\windows\syswow64\shell32.dll

2010-07-17 09:00:12 153376 ----a-w- c:\windows\syswow64\javaws.exe

2010-07-17 09:00:12 145184 ----a-w- c:\windows\syswow64\javaw.exe

2010-07-17 09:00:10 145184 ----a-w- c:\windows\syswow64\java.exe

2010-07-17 09:00:04 423656 ----a-w- c:\windows\syswow64\deployJava1.dll

2010-06-30 07:13:46 1192960 ----a-w- c:\windows\system32\wininet.dll

2010-06-30 06:25:31 978432 ----a-w- c:\windows\syswow64\wininet.dll

2010-06-30 06:25:18 1226240 ----a-w- c:\windows\syswow64\urlmon.dll

2010-06-30 06:22:45 606208 ----a-w- c:\windows\syswow64\mstime.dll

2010-06-30 06:22:34 5971456 ----a-w- c:\windows\syswow64\mshtml.dll

2010-06-30 06:22:33 64512 ----a-w- c:\windows\syswow64\msfeedsbs.dll

2010-06-30 06:21:57 48128 ----a-w- c:\windows\syswow64\jsproxy.dll

2010-06-30 06:21:47 185856 ----a-w- c:\windows\syswow64\iepeers.dll

2010-06-30 06:21:47 176640 ----a-w- c:\windows\syswow64\ieui.dll

2010-06-30 06:21:46 10985472 ----a-w- c:\windows\syswow64\ieframe.dll

2010-06-30 06:21:44 381440 ----a-w- c:\windows\syswow64\iedkcs32.dll

2010-06-30 06:19:16 12800 ----a-w- c:\windows\syswow64\msfeedssync.exe

2010-06-21 15:35:05 214816 ----a-w- c:\windows\syswow64\PnkBstrB.exe

2010-06-19 07:05:01 5507968 ----a-w- c:\windows\system32\ntoskrnl.exe

2010-06-19 06:53:18 52224 ----a-w- c:\windows\system32\rtutils.dll

2010-06-19 06:33:29 3955080 ----a-w- c:\windows\syswow64\ntkrnlpa.exe

2010-06-19 06:33:29 3899784 ----a-w- c:\windows\syswow64\ntoskrnl.exe

2010-06-19 06:23:50 37376 ----a-w- c:\windows\syswow64\rtutils.dll

2010-06-19 04:32:34 3122688 ----a-w- c:\windows\system32\win32k.sys

2010-06-16 06:11:10 340992 ----a-w- c:\windows\system32\schannel.dll

2010-06-16 05:48:35 224256 ----a-w- c:\windows\syswow64\schannel.dll

2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat

2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat

2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat

2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat

2009-07-14 04:54:24 174 --sha-w- c:\program files\desktop.ini

2009-07-14 04:54:24 174 --sha-w- c:\program files (x86)\desktop.ini

2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat

2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat

2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat

2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat

2009-06-10 20:44:08 9633792 --sha-r- c:\windows\fonts\StaticCache.dat

2010-04-10 11:10:57 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010041020100411\index.dat

2010-04-11 12:46:08 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010041120100412\index.dat

2010-04-12 13:06:47 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010041220100413\index.dat

2010-04-13 13:37:25 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010041320100414\index.dat

2010-04-14 14:41:56 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010041420100415\index.dat

2010-04-15 14:48:32 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010041520100416\index.dat

2010-04-16 17:07:24 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010041620100417\index.dat

2010-04-17 18:45:11 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010041720100418\index.dat

2010-04-18 19:09:59 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010041820100419\index.dat

2010-04-19 20:42:13 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010041920100420\index.dat

2010-04-21 15:15:11 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010042120100422\index.dat

2010-04-22 15:30:26 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010042220100423\index.dat

2010-04-24 13:10:27 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010042420100425\index.dat

2010-04-25 16:01:12 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010042520100426\index.dat

2010-04-26 15:00:49 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010042620100427\index.dat

2010-04-27 15:44:34 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010042720100428\index.dat

2010-04-29 11:34:19 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010042920100430\index.dat

2010-05-03 11:16:06 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010050320100504\index.dat

2010-05-04 14:52:51 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010050420100505\index.dat

2010-05-05 15:01:53 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010050520100506\index.dat

2010-05-06 15:02:17 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010050620100507\index.dat

2010-05-08 14:18:36 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010050820100509\index.dat

2010-05-09 18:30:13 16384 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010050920100510\index.dat

2010-05-11 00:15:57 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010051020100511\index.dat

2010-05-12 00:42:04 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010051120100512\index.dat

2010-05-13 01:06:53 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010051220100513\index.dat

2010-05-14 01:26:32 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010051320100514\index.dat

2010-05-15 13:25:53 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010051520100516\index.dat

2010-05-16 21:15:56 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010051620100517\index.dat

2010-05-17 21:26:58 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010051720100518\index.dat

2010-05-18 21:48:58 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010051820100519\index.dat

2010-05-19 22:24:49 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010051920100520\index.dat

2010-05-20 22:31:52 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010052020100521\index.dat

2010-05-22 17:36:50 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010052220100523\index.dat

2010-05-23 21:16:48 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010052320100524\index.dat

2010-05-24 21:29:08 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010052420100525\index.dat

2010-05-26 04:33:18 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010052620100527\index.dat

2010-05-27 11:25:39 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010052720100528\index.dat

2010-05-28 13:53:42 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010052820100529\index.dat

2010-05-29 19:11:54 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010052920100530\index.dat

2010-05-30 19:35:47 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010053020100531\index.dat

2010-05-31 22:11:35 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010053120100601\index.dat

2010-06-07 13:06:32 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010053120100607\index.dat

2010-06-07 13:06:32 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010060720100608\index.dat

2010-06-08 13:39:39 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010060820100609\index.dat

2010-06-09 21:18:47 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010060920100610\index.dat

2010-06-10 21:34:14 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010061020100611\index.dat

2010-06-12 09:44:11 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012010061220100613\index.dat

2009-07-14 01:39:53 398848 --sha-w- c:\windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2\WinMail.exe

2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 6:25:13.22 ===============

Gammo · September 13, 2010

Hi,

Download OTL to your Desktop

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Check the box that says Scan All Users.
Download the following file scan.txt to your Desktop. Click here to download it. You may need to right click on it and select "Save"
Double click inside the Custom Scan box at the bottom
A window will appear saying "Click Ok to load a custom scan from a file or Cancel to cancel"
Click the Ok button and navigate to the file scan.txt which we just saved to your desktop
Select scan.txt and click Open. Writing will now appear under the Custom Scan box
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic

jmr442 · September 19, 2010

OTL Extras logfile created on: 9/19/2010 11:36:06 AM - Run 1

OTL by OldTimer - Version 3.2.14.0 Folder = C:\Users\Jay Richards\Desktop

64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation

Internet Explorer (Version = 8.0.7600.16385)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 62.00% Memory free

5.00 Gb Paging File | 4.00 Gb Available in Paging File | 68.00% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 136.95 Gb Total Space | 93.18 Gb Free Space | 68.04% Space Free | Partition Type: NTFS

D: Drive not present or media not loaded

E: Drive not present or media not loaded

F: Drive not present or media not loaded

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Computer Name: ACER

Current User Name: Jay Richards

Logged in as Administrator.

Current Boot Mode: Normal

Scan Mode: All users

Include 64bit Scans

Company Name Whitelist: On

Skip Microsoft Files: On

File Age = 90 Days

Output = Standard

Quick Scan

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-318679398-4083057737-1884335965-1000\SOFTWARE\Classes\<extension>]

.html [@ = ChromeHTML] -- C:\Users\Jay Richards\AppData\Local\Google\Chrome\Application\chrome.exe (Google Inc.)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %* File not found

cmdfile [open] -- "%1" %* File not found

comfile [open] -- "%1" %* File not found

exefile [open] -- "%1" %* File not found

helpfile [open] -- Reg Error: Key error.

htmlfile [edit] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)

htmlfile [print] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)

piffile [open] -- "%1" %* File not found

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1" File not found

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)

scrfile [open] -- "%1" /S File not found

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Directory [OneNote.Open] -- C:\PROGRA~2\MICROS~1\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)

exefile [open] -- "%1" %*

helpfile [open] -- Reg Error: Key error.

htmlfile [edit] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)

htmlfile [print] -- "C:\Program Files (x86)\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Directory [OneNote.Open] -- C:\PROGRA~2\MICROS~1\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"cval" = 1

"AntiVirusDisableNotify" = 0

"FirewallDisableNotify" = 0

"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]

"AntiVirusOverride" = 0

"AntiSpywareOverride" = 0

"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

"EnableFirewall" = 0

"DisableNotifications" = 0

"DefaultOutboundAction" = 0

"DefaultInboundAction" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"EnableFirewall" = 1

"DisableNotifications" = 0

"DefaultOutboundAction" = 0

"DefaultInboundAction" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]

"EnableFirewall" = 1

"DisableNotifications" = 0

"DefaultOutboundAction" = 0

"DefaultInboundAction" = 0

========== Authorized Applications List ==========

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{08BE46F7-166A-4716-8603-75518EA54B3F}" = Driver Installer

"{79BF7CB8-1E09-489F-9547-DB3EE8EA3F16}" = Microsoft SQL Server Native Client

"{7EA2D88A-C8B7-4102-8644-0A437B6FC143}" = Neat Mobile Scanner Driver

"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

"{86177DAE-38B1-49DD-912E-35CB703AB779}" = Microsoft SQL Server VSS Writer

"{8A2BC7D4-A7D3-45D5-B3D2-394718C53C41}" = Neat ADF Scanner 2008 Driver

"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007

"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007

"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting

"{95C9C76F-ECF3-40FA-94F8-5DDFB6BAF40D}" = Microsoft Security Essentials

"{ACCA82EB-7088-919E-5E1C-100A24F11CCF}" = ATI Catalyst Install Manager

"{AF64F216-D859-43FC-9068-0005A41AEBA3}" = AT&T Communication Manager

"{D1108D4B-72F8-419F-88C5-ABB8DC09B3C7}" = Neat Mobile Scanner (Silver) Driver

"{DDE25FC9-892D-4D24-9325-3BAA5C15ACA9}" = Neat Mobile Scanner 2008 Driver

"{E2FCA441-6D7B-CD78-3ADF-42EA9FA06065}" = ccc-utility64

"{E62A1F01-07B7-4541-A835-EE5B0BF064C2}" = Microsoft Antimalware

"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148

"Microsoft Security Essentials" = Microsoft Security Essentials

"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

"{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now Standard

"{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2

"{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer

"{183F0908-AD5E-8B3B-5F06-28B1A8C65C62}" = CCC Help Japanese

"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer

"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool

"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT

"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer

"{23E9588B-05ED-BC2F-EB69-101A96511EF1}" = ccc-core-static

"{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8

"{2484D1EA-CBA4-60BB-82B9-F8477D25C47A}" = CCC Help Dutch

"{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Acer Arcade Deluxe

"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java 6 Update 21

"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com

"{29802D65-9514-DB20-36CD-E47A94C8AEB9}" = Catalyst Control Center Graphics Full Existing

"{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}" = Microsoft SQL Server 2005 Express Edition (NR2007)

"{2F61E9D7-CD05-643E-A04E-CC1A8B6610BA}" = CCC Help Finnish

"{2FA3CDD8-1436-497D-6339-789936561E99}" = CCC Help German

"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

"{34123E80-BE96-6282-1167-6696730AF6D2}" = CCC Help Korean

"{34A350D1-64FB-36D8-9D0C-1CD8E392DBA5}" = Google Talk Plugin

"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform

"{3D20EF26-2E9A-D388-851D-E7675BBACFF5}" = Catalyst Control Center Core Implementation

"{3D5044A5-97B8-45C0-B956-BB2376569188}" = Windows Live Movie Maker

"{3DB0448D-AD82-4923-B305-D001E521A964}" = Acer ePower Management

"{4024F49B-65D4-D6B2-2A1D-6DBF6F09F181}" = CCC Help Greek

"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant

"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis

"{49A63237-FD38-AE77-6DF6-FFB41499A4E6}" = CCC Help Hungarian

"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater

"{4CC2DA26-EE5B-4125-9073-FF0FF51579A0}" = Culinary Nutrition Manager

"{4F0FC827-B693-F166-612E-EA89D798540C}" = CCC Help Chinese Traditional

"{52FBF90E-D2EF-A2A3-1CCA-6984596B1B02}" = CCC Help English

"{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}" = Microsoft SQL Server Setup Support Files (English)

"{5A3F6A80-7913-475E-8B96-477A952CFA43}" = SupportSoft Assisted Service

"{628CBFE4-3823-67FB-26D2-566899C3BB5C}" = CCC Help Italian

"{63F26DAE-CB0D-98B6-3019-D4FC3D0DD203}" = Catalyst Control Center InstallProxy

"{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail

"{652EB559-6865-DEF4-2409-D506963C15FD}" = CCC Help Polish

"{67E03279-F703-408F-B4BF-46B5FC8D70CD}" = Microsoft Works

"{68301905-2DEA-41CE-A4D4-E8B443B099BA}" = MyWinLocker

"{68987945-A387-4C25-0C59-21F2AF657E65}" = CCC Help Thai

"{68A35043-C55A-4237-88C9-37EE1C63ED71}" = Microsoft Visual J# 2.0 Redistributable Package

"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update

"{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin

"{6B45E33B-6BB4-234B-2F5F-65B1A103801D}" = CCC Help Russian

"{6B99737C-9FDC-50F9-C9A4-AB7DA5C9A336}" = Catalyst Control Center Graphics Full New

"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK

"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable

"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

"{7BD1EAE4-2E08-4087-8600-44B0ACB0C887}" = NeatWorks Core Files

"{7BE74C0E-F300-D0A6-780B-C93BB78DE58C}" = CCC Help Norwegian

"{7E545666-F422-45FD-B3DF-C0B99A1A579F}" = QuickBooks Pro 2007

"{7E75ACC5-B0EC-7006-183A-374974019911}" = Catalyst Control Center Graphics Light

"{7F811A54-5A09-4579-90E1-C93498E230D9}" = Acer eRecovery Management

"{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials

"{82809116-D1EE-443C-AE31-F19E709DDF7A}" = AMD USB Filter Driver

"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync

"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight

"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007

"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)

"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007

"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)

"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007

"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)

"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007

"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)

"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007

"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)

"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007

"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)

"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system

"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{E64BA721-2310-4B55-BE5A-2925F9706192}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)

"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)

"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007

"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007

"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)

"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007

"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)

"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007

"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)

"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)

"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007

"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)

"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)

"{91208A47-5D08-4C79-986F-1931940F51BB}" = QuickBooks Product Listing Service

"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)

"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader

"{97124B44-C17B-C352-44B1-403D0D706173}" = CCC Help Czech

"{9ACA8261-11D1-F8A1-C154-7F8B23515C79}" = CCC Help Swedish

"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR

"{A7CA6CC5-465B-41F8-96B5-F66BDF4482C7}" = VZAccess Manager

"{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger

"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper

"{A93944F2-D2D4-4750-BFE7-9A288FEAF2CF}" = Apple Application Support

"{A9574A7E-C024-EED1-7A81-CC4786A1915A}" = CCC Help Portuguese

"{AA32D2A6-1299-0F05-BF8D-04075A9F69EB}" = CCC Help Turkish

"{AC76BA86-7AD7-FFFF-7B44-A91000000001}" = Adobe Reader 9.3.4 MUI

"{B53EA976-7D1C-48D7-9C6D-05DEEB0EA8FD}" = BlackBerry Device Software Updater

"{BCC05B1F-7397-799A-9EDB-AC10123BB17A}" = CCC Help Chinese Standard

"{BEF4FD8A-29FF-C250-468A-5FC55F0E3451}" = Catalyst Control Center Localization All

"{C2D129C0-7508-11DF-9F1B-005056806466}" = Google Earth

"{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}" = Norton Online Backup

"{CE26F10F-C80F-4377-908B-1B7882AE2CE3}" = Crystal Reports Basic Runtime for Visual Studio 2008

"{CF7A62B6-F712-412E-9914-D80033A7F8B8}" = Catalyst Control Center - Branding

"{D25F26E6-7F37-4580-9E83-2BDD9BE9E0CE}" = BlackBerry Desktop Software 6.0

"{D41301F8-90FD-9CE8-CD2C-ED2B9D5F07E3}" = CCC Help Spanish

"{D43AD08C-BE76-8C5B-FD90-4B665EF60E2E}" = CCC Help Danish

"{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}" = Windows Live Photo Gallery

"{DA4CA661-5ABF-9218-6E42-84BF89F43655}" = CCC Help French

"{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}" = Ad-Aware

"{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}" = eBay Worldwide

"{E2DFE069-083E-4631-9B6C-43C48E991DE5}" = Junk Mail filter update

"{E37E645E-4A0C-4D9E-B30A-7B19E797E743}" = BlackBerry USB Drivers

"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant

"{EB900AF8-CC61-4E15-871B-98D1EA3E8025}" = QuickTime

"{EE171732-BEB4-4576-887D-CB62727F01CA}" = Acer Updater

"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]

"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard

"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver

"{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729)

"{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01

"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call

"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

"Acer Assist" = Acer Assist

"Acer Registration" = Acer Registration

"Acer Screensaver" = Acer ScreenSaver

"Acer Welcome Center" = Welcome Center

"Ad-Aware" = Ad-Aware

"Adobe AIR" = Adobe AIR

"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX

"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin

"BlackBerry_Desktop" = BlackBerry Desktop Software 6.0

"FLV Player" = FLV Player 2.0 (build 25)

"GridVista" = Acer GridVista

"HOMESTUDENTR" = Microsoft Office Home and Student 2007

"Identity Card" = Identity Card

"InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now 5

"InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2

"InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8

"InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Acer Arcade Deluxe

"Intuit SiteBuilder" = Intuit SiteBuilder

"LManager" = Launch Manager

"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware

"Microsoft SQL Server 2005" = Microsoft SQL Server 2005

"Microsoft Visual J# 2.0 Redistributable Package" = Microsoft Visual J# 2.0 Redistributable Package

"NeatWorks" = NeatWorks

"Pdf995" = Pdf995

"PunkBusterSvc" = PunkBuster Services

"WildTangent acer Master Uninstall" = Acer Games

"Windows Live OneCare safety scanner" = Windows Live OneCare safety scanner

"WinLiveSuite_Wave3" = Windows Live Essentials

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-318679398-4083057737-1884335965-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"Google Chrome" = Google Chrome

"Move Media Player" = Move Media Player

"UnityWebPlayer" = Unity Web Player

========== Last 10 Event Log Errors ==========

[ Application Events ]

Error - 8/13/2010 12:34:53 AM | Computer Name = Acer | Source = SideBySide | ID = 16842785

Description = Activation context generation failed for "c:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe".

Dependent

Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"

could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 8/13/2010 3:33:06 AM | Computer Name = Acer | Source = Google Update | ID = 20

Description =

Error - 8/13/2010 3:39:06 AM | Computer Name = Acer | Source = Google Update | ID = 20

Description =

Error - 8/13/2010 4:33:07 AM | Computer Name = Acer | Source = Google Update | ID = 20

Description =

Error - 8/13/2010 4:39:06 AM | Computer Name = Acer | Source = Google Update | ID = 20

Description =

Error - 8/13/2010 5:33:06 AM | Computer Name = Acer | Source = Google Update | ID = 20

Description =

Error - 8/13/2010 5:39:06 AM | Computer Name = Acer | Source = Google Update | ID = 20

Description =

Error - 8/13/2010 11:33:06 AM | Computer Name = Acer | Source = Google Update | ID = 20

Description =

Error - 8/13/2010 11:39:06 AM | Computer Name = Acer | Source = Google Update | ID = 20

Description =

Error - 8/16/2010 10:06:05 AM | Computer Name = Acer | Source = Application Hang | ID = 1002

Description = The program Explorer.EXE version 6.1.7600.16450 stopped interacting

with Windows and was closed. To see if more information about the problem is available,

check the problem history in the Action Center control panel. Process ID: ab8 Start

Time: 01cb3a8c990a389b Termination Time: 78 Application Path: C:\Windows\Explorer.EXE

Report

Id: 6479de33-a93f-11df-89ad-705ab6137eff

[ OSession Events ]

Error - 7/16/2010 7:10:19 AM | Computer Name = Acer | Source = Microsoft Office 12 Sessions | ID = 7001