protection-log file exceeds 3Gb size and more

[grrr]

The protection log file for the MBAM in my system has exceeded 3Gb.

Pls see screenshot below:

I also saw mbamgui loading without my intervention.

With no hope left, i had to exit MBAM from system try and end task the process.

Also this is not the first time protection log have exceeded the size to this extent.

Hope for some help/explanation.

Using v1.46

Had no abnormal activity on my system.

Having Avast Antivirus Pro installed.

Thanks,

Grr

[grrr]

To add:

my OS is windows XP.

sorry didn't find the edit button

[noknojon]

Hi grrr -

Use these directions and they should clear your log file also -

To Fully Remove and Reinstall a Fresh New Copy of Malwarebytes - Read Carefully

Windows XP:

• Click on Start and select Control Panel
  
• Open Add/Remove Programs
  
• Uninstall Malwarebytes' Anti-Malware
  
• Restart your computer very important !
  
• Download and run mbam-clean.exe from Here
  

It will ask to restart your computer, please allow it to do so, very important

After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from Here

Ignore all other advertising on the download page -

Note: You will need to reactivate the program using the license you were sent via email if using the Paid version only

Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now reset any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications.

You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.

Thank You -

[grrr]

Thanks noknojon. I would do the steps in evening my time.

Any reason what might have happened which caused the logs to increase to an enormous size?

[noknojon]

No idea here as to why they increased so quickly -

It must just be a build up of logs in there - Cut your scans back to doing less scans per day -

Thanks -

[grrr]

No idea here as to why they increased so quickly -

It must just be a build up of logs in there - Cut your scans back to doing less scans per day -

Thanks -

thanks.

i scan only once in a week. so no chance of scanning for these logs. Could be a software bug/crash.

[Haider]

Hello grrr:

I don't believe it's software bug/crash if you are pointing towards MBAM, otherwise there should have been numerous complaint, as far as I am concerned this is the first report ever since joining this forum

[noknojon]

Can you please post back the results since you followed my Un/Re Install directions -

Including this line - (You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.)

Is there still a problem and can you please post a Quick Scan log here -

Thank You -

[grrr]

@Haider - I agree. May be MBAM was scanning other aplication whivh lead to some crash. Just my thought.

@noknojon - I followed ur instructions and did a fresh install. Almost 20 hours now, and no problem. I only did a flash scan.

[GT500]

Were you able to look what those huge log files contained? Was it a lot of IP blocks? Perhaps error messages? I don't expect you to try to upload a 3GB file, but what happens to it if you ZIP it?

[grrr]

Were you able to look what those huge log files contained? Was it a lot of IP blocks? Perhaps error messages? I don't expect you to try to upload a 3GB file, but what happens to it if you ZIP it?

I tried opening the smaller file of 235mb but no luck. Winrar was unable to zip it either, so I just kept it there.

I do not visit many new pages every day, so a change of lots of IP blocking could be rules out. Moreover I had unchecked website monitoring option.

[GT500]

I tried opening the smaller file of 235mb but no luck.

Did you try something like Notepad++, or just the plain Notepad that comes with Windows XP? I seem to remember a certain HEX editor that was capable of opening files that were many gigabytes in size without using much RAM. I'll see if I can find it.

Moreover I had unchecked website monitoring option.

OK, then it's probably safe to assume that IP block notifications are not what is filling up the logs. Must have been errors of some sort. It'd be interesting to know if it was a particular error over and over again, and if so then what that error was.

[GT500]

... I seem to remember a certain HEX editor that was capable of opening files that were many gigabytes in size without using much RAM. I'll see if I can find it.

Here's one that should work.

[Haider]

Hello grrr:

Something is EXTREMELY WEIRD

There are two types of log files (.txt):

1. mbam-log-yyyy-mm-dd

[grrr]

Thanks Arthur. I would have even uploaded the files if asked earlier.

However after following the procedure from the post#3 from noknojon, the log files have been deleted.

Please let me know how I could help so that MBAM team could look into this issue.

Thanks, Grr

[grrr]

Hi Haider,

I just saw ur reply now.

There were 2 log files of protection-log. 1 of 200Mb+ and another of 3Gb+ size

As seen from the images below, i do not have any scheduling, nor any auto updates.

Thanks,

Grr

[GT500]

Please let me know how I could help so that MBAM team could look into this issue.

Do the Windows Event Logs show anything for mbamservice.exe or mbamgui.exe?

Also, if MBAM starts writing huge protection logs again, take a look at them with that HEX editor that I linked to earlier (it's free) and let me know if it's just the same thing over and over again, and if so then let me know what that thing is.