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Please assist in cleaning my PC. Thanks


sdc20010
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I've had a plethera of probs on my PC over the last week and can't seem to get rid of them. I've had Alureon, Hiloti.gen!D, FakeYak, AntimalwareDoctor, Password.Stealer, Rootkit.Dropper.... The list goes on. I would appreciate any assistance or a point in the right direction.

Thanks much

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Welcome to the forum.

Download TFC to your desktop, it will clean out all the temp files on your system.

Open the file and close any other windows.

It will close all programs itself when run, make sure to let it run uninterrupted.

Click the Start button to begin the process. The program should not take long to finish its job

Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

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Next....

Scan for malware:

Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select "Perform Quick Scan", then click Scan.

Note: -->Do not run a full scan with MBAM. It is not required or needed.

The scan may take some time to finish,so please be patient.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Copy&Paste the entire report in your next reply along with a fresh HJT log.

Note:

If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediatly.

MrC

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  • 2 weeks later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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