bru Posted September 9, 2010 ID:311463 Share Posted September 9, 2010 The forum for SAS hasn't been able to help me so I thought I'd ask here since this site led me to install SAS.I have the free edition and have noticed two issues. For some reason I can not get the update reminder (either definition or program) to work. I'm sure I have everything checked correct under preferences and updates in the main screen. What is interesting is that I have the exact same program at work at it gives me update reminders just fine. Everything between the two in termsof preferences/settings is the same. I did an uninstall reinstall and that didn't help.The other thing I've noticed is a little more conerning. When I did my first few scans (I've had the program maybe a month) after I quarantined what it found it said something like you must restart in order to complete the cleaning. After running a few more scans that prompt no longer came up. It would just quarantine. After I did the reinstall to try to correct the update reminder issue it again had the restart prompt. But now again it is gone. FWIW the program at work does ask me to restart. By not restarting is it really not cleaning out what it finds?Any thoughts on these two issues? Knowing that the program is behaving differently than the one I have at work leads me to believe there is something wrong somewhere. Link to post Share on other sites More sharing options...
bru Posted September 9, 2010 Author ID:311472 Share Posted September 9, 2010 I just ran the program at work and it did indeed show the update reminder so why mine at home doesn't is puzzling. I ran a scan and all it found was tracking cookies, it quarantined them and then it was finished. It did not tell me to restart. I know I've seen it tell me to restart both at work and at home. Does it have to do with what it finds? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 9, 2010 Root Admin ID:311528 Share Posted September 9, 2010 Please run the following and we'll take a look.Download DDS and save it to your desktophttp://download.bleepingcomputer.com/sUBs/dds.scrDisable any script blocker if your Anti-Virus/Anti-Malware has it.Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.Then double click dds.scr to run the tool.When done, the DDS.txt will open.Click Yes at the next prompt for Optional Scan.When done, DDS will open two (2) logs:DDS.txtAttach.txtSave both reports to your desktopPlease include the following logs in your next reply: DDS.txt and Attach.txtDownload the Event Viewer Tool by Vino Rosso VEW and save it to your Desktop:Double-click VEW.exeUnder 'Select log to query', select:ApplicationSystem[*]Under 'Select type to list', select:Error[*] Click the radio button for 'Number of events'[*]Type 10 in the 1 to 20 box[*]Then click the Run button.[*]Notepad will open with the output log.Please post the Output log in your next replyRootRepeal - Rootkit DetectorClose ALL applications and as many items in the task tray that will stop and exit.Please download the following tool: RootRepeal - Rootkit DetectorDirect download link is here: RootRepeal.rarIf you don't already have a program to open a .RAR compressed file you can download a trial version from here: WinRARExtract the program file to a new folder such as C:\RootRepealRun the program RootRepeal.exe and go to the REPORT tab and click on the Scan buttonSelect ALL of the checkboxes and then click OK and it will start scanning your system.If you have multiple drives you only need to check the C: drive or the one Windows is installed on.When done, click on Save ReportSave it to the same location where you ran it from, such as C:\RootRepealSave it as your_name_rootrepeal.txt - where your_name is your forum nameThis makes it more easy to track who the log belongs to.Then open that log and select all and copy/paste it back on your next reply please.Quit the RootRepeal program. Link to post Share on other sites More sharing options...
bru Posted September 9, 2010 Author ID:311571 Share Posted September 9, 2010 I should mention that I can get SAS updates just fine. I click on check for updates and they download and install fine. It's the fact that I don't get the update reminder when I start the program that has me puzzled.I'll run the DDS scan if you think that might tell you somethng. I really think it's a bug with the program somewhere but as mentioned I reinstalled and that didn't fix it. I guess I did not do a complete uninstall, what I did saves the logs, quarantied items and a few other things I think. Maybe I should try that? Link to post Share on other sites More sharing options...
noknojon Posted September 10, 2010 ID:311785 Share Posted September 10, 2010 It's the fact that I don't get the update reminder when I start the program that has me puzzled.Unless you have the paid version of SAS , you only seem to get a reminder every 2 weeks -Please follow the above by AdvancedSetup -Thank You - Link to post Share on other sites More sharing options...
bru Posted September 10, 2010 Author ID:311794 Share Posted September 10, 2010 I guess I could wait two weeks to see but I tend to update sooner than that. I updated SAS at work today I'll open it tomorrow and see what happens.Interestingly I was not able to run RootRepeal. I double click on RootRepeal.exe and it says "initializing,please wait" and then it hangs. It always concerns me when a tool doesn't run. It seems like it usually means you have something bad which is preventing the tool from running.Here are the other logs. Please advise next steps.DDS (Ver_10-03-17.01) - NTFSx86 Run by Bruce at 18:37:13.37 on Thu 09/09/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1527.917 [GMT -5:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\System32\svchost.exe -k imgsvcC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exeC:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exeC:\Program Files\AVG\AVG8\avgcsrvx.exeC:\Program Files\iPod\bin\iPodService.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exeC:\Program Files\Yahoo!\Search Protection\SearchProtection.exeC:\PROGRA~1\AVG\AVG8\avgtray.exeC:\WINDOWS\AGRSMMSG.exeC:\WINDOWS\system32\ezSP_Px.exeC:\WINDOWS\system32\ctfmon.exeC:\Documents and Settings\Bruce\Desktop\dds.scr============== Pseudo HJT Report ===============uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7uStart Page = hxxp://www.yahoo.com/uInternet Settings,ProxyOverride = *.local;<local>uSearchURL,(Default) = hxxp://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.comuURLSearchHooks: H - No FileuURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dllBHO: &Yahoo! 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Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dllTB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dllTB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No FileTB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No FileTB: {A057A204-BACC-4D26-9990-79A187E2698E} - No FileEB: &Yahoo! 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pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);============= SERVICES / DRIVERS ===============R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-3-4 64288]R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-26 335240]R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-3-26 27784]R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-26 108552]R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2010-3-2 95024]R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-3-26 297752]R2 VAIO Entertainment File Import Service;VAIO Entertainment File Import Service;c:\program files\common files\sony shared\vaio entertainment\vzcdb\VzFw.exe [2004-8-11 86098]S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-10-23 133104]S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1352832]S3 rootrepeal;rootrepeal;\??\c:\windows\system32\drivers\rootrepeal.sys --> c:\windows\system32\drivers\rootrepeal.sys [?]S3 ssmirrdr;ssmirrdr;c:\windows\system32\drivers\ssmirrdr.sys [2010-7-21 10112]S3 VAIO Entertainment UPnP Client Adapter;VAIO Entertainment UPnP Client Adapter;c:\program files\common files\sony shared\vaio entertainment\vcsw\vcsw.exe -runbyscm --> c:\program files\common files\sony shared\vaio entertainment\vcsw\VCSW.exe -RunBySCM [?]=============== Created Last 30 ================2010-09-09 23:27:07 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys2010-09-09 23:25:02 0 d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro2010-09-09 23:24:56 0 d-----w- c:\program files\Hitman Pro 3.52010-09-04 02:23:25 0 d-----w- c:\program files\SpywareBlaster2010-09-04 01:55:30 0 d-----w- c:\docume~1\bruce\applic~1\Auslogics2010-09-04 01:55:25 0 d-----w- c:\program files\Auslogics2010-08-25 01:24:55 0 d-----w- c:\windows\system32\wbem\Repository2010-08-25 01:22:49 0 d-----w- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar2010-08-20 00:16:29 77312 ----a-w- c:\windows\system32\ztvunace26.dll2010-08-20 00:16:29 75264 ----a-w- c:\windows\system32\unacev2.dll2010-08-20 00:16:29 69632 ----a-w- c:\windows\system32\ztvcabinet.dll2010-08-20 00:16:29 162304 ----a-w- c:\windows\system32\ztvunrar36.dll2010-08-20 00:16:29 153088 ----a-w- c:\windows\system32\UNRAR3.dll2010-08-20 00:16:27 0 d-----w- c:\program files\Trojan Remover2010-08-20 00:16:27 0 d-----w- c:\docume~1\bruce\applic~1\Simply Super Software2010-08-20 00:16:27 0 d-----w- c:\docume~1\alluse~1\applic~1\Simply Super Software2010-08-17 09:08:16 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com2010-08-17 08:58:45 0 d-----w- c:\docume~1\alluse~1\applic~1\Yahoo! Companion(3)2010-08-15 22:09:44 0 d-----w- c:\program files\CPUID2010-08-15 22:05:28 20328 ----a-w- c:\windows\system32\drivers\cpuz134_x32.sys2010-08-15 01:23:40 0 d-----w- c:\docume~1\bruce\applic~1\SUPERAntiSpyware.com2010-08-15 01:23:27 0 d-----w- c:\program files\SUPERAntiSpyware2010-08-12 11:54:48 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll2010-08-12 11:54:48 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe2010-08-12 11:54:48 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll2010-08-12 11:54:48 575488 ------w- c:\windows\system32\xpsshhdr.dll2010-08-12 11:54:48 117760 ------w- c:\windows\system32\prntvpt.dll2010-08-12 11:54:47 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll2010-08-12 11:54:47 1676288 ------w- c:\windows\system32\xpssvcs.dll2010-08-12 01:03:27 0 d-----w- c:\program files\ESET2010-08-11 02:48:02 423656 ----a-w- c:\windows\system32\deployJava1.dll==================== Find3M ====================2010-08-06 02:52:28 87608 ----a-w- c:\docume~1\bruce\applic~1\inst.exe2010-08-06 02:52:28 47360 ----a-w- c:\docume~1\bruce\applic~1\pcouffin.sys2010-08-05 23:13:10 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys2010-07-31 22:06:03 33400 ----a-w- c:\docume~1\bruce\applic~1\GDIPFONTCACHEV1.DAT2010-07-31 00:29:26 361600 ----a-w- c:\windows\system32\drivers\tcpip.sys2010-07-21 08:40:20 28032 ----a-w- c:\windows\system32\ssmirrdr.dll2010-07-21 08:40:20 10112 ----a-w- c:\windows\system32\drivers\ssmirrdr.sys2010-06-30 12:31:35 149504 ----a-w- c:\windows\system32\schannel.dll2010-06-24 12:22:03 916480 ----a-w- c:\windows\system32\wininet.dll2010-06-23 13:44:04 1851904 ----a-w- c:\windows\system32\win32k.sys2010-06-18 00:32:26 15880 ----a-w- c:\windows\system32\lsdelete.exe2010-06-17 14:03:00 80384 ----a-w- c:\windows\system32\iccvid.dll2010-06-14 07:41:45 1172480 ----a-w- c:\windows\system32\msxml3.dll2004-08-24 23:43:34 2609631 ----a-w- c:\program files\aawsepersonal.exe============= FINISH: 18:38:10.65 ===============UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH ITDDS (Ver_10-03-17.01)Microsoft Windows XP Home EditionBoot Device: \Device\HarddiskVolume2Install Date: 8/11/2004 6:06:12 PMSystem Uptime: 9/7/2010 9:25:19 PM (45 hours ago)Motherboard: ASUSTek Computer Inc. | | P4SD-VLProcessor: Intel® Pentium® 4 CPU 2.80GHz | CPU 1 | 2793/200mhz==== Disk Partitions =========================A: is RemovableC: is FIXED (NTFS) - 143 GiB total, 40.523 GiB free.D: is CDROM ()E: is CDROM ()F: is FIXED (NTFS) - 149 GiB total, 55.093 GiB free.==== Disabled Device Manager Items ================= System Restore Points ===================RP4: 7/31/2010 12:03:19 PM - System CheckpointRP5: 7/31/2010 12:03:42 PM - CLEANRP6: 7/31/2010 12:04:14 PM - Support.com Service CompleteRP7: 8/1/2010 11:07:33 AM - Installed ClearType Tuning Control Panel AppletRP8: 8/2/2010 5:22:30 AM - Restore OperationRP9: 8/2/2010 5:59:56 AM - cleanRP10: 8/2/2010 9:00:59 PM - Installed %1 %2.RP11: 8/2/2010 9:15:04 PM - Software Distribution Service 3.0RP12: 8/2/2010 9:23:00 PM - Installed Windows KB954550-v5.RP13: 8/2/2010 9:23:14 PM - Printer Driver Microsoft XPS Document Writer InstalledRP14: 8/2/2010 9:23:40 PM - Printer Driver Microsoft XPS Document Writer InstalledRP15: 8/2/2010 9:32:37 PM - Software Distribution Service 3.0RP16: 8/3/2010 6:18:05 AM - Installed Windows Internet Explorer 8.RP17: 8/3/2010 6:19:31 AM - Software Distribution Service 3.0RP18: 8/3/2010 6:50:30 AM - Software Distribution Service 3.0RP19: 8/3/2010 7:37:15 PM - Installed ClearType Tuning Control Panel AppletRP20: 8/3/2010 9:01:11 PM - Restore OperationRP21: 8/3/2010 9:44:25 PM - Software Distribution Service 3.0RP22: 8/5/2010 8:45:12 AM - System CheckpointRP23: 8/5/2010 5:39:45 PM - 8/5RP24: 8/5/2010 5:40:41 PM - Restore OperationRP25: 8/5/2010 7:59:31 PM - Software Distribution Service 3.0RP26: 8/6/2010 6:05:00 PM - driverRP27: 8/7/2010 8:44:12 PM - System CheckpointRP28: 8/7/2010 11:10:18 PM - Installed Driver Whiz.RP29: 8/7/2010 11:23:57 PM - Removed Driver Whiz.RP30: 8/9/2010 9:25:55 PM - System CheckpointRP31: 8/10/2010 9:47:27 PM - Installed Java 6 Update 20RP32: 8/10/2010 10:00:17 PM - Installed Java 6 Update 21RP33: 8/10/2010 10:08:56 PM - Removed Java 6 Update 3RP34: 8/10/2010 10:26:31 PM - Software Distribution Service 3.0RP35: 8/12/2010 6:50:04 AM - Software Distribution Service 3.0RP36: 8/12/2010 6:29:46 PM - Software Distribution Service 3.0RP37: 8/13/2010 10:02:50 PM - System CheckpointRP38: 8/15/2010 8:31:49 AM - System CheckpointRP39: 8/16/2010 10:48:52 AM - System CheckpointRP40: 8/16/2010 9:20:08 PM - Avg8 UpdateRP41: 8/16/2010 9:26:14 PM - Removed Google Earth.RP42: 8/16/2010 9:27:13 PM - Installed Google Earth.RP43: 8/17/2010 3:57:21 AM - Restore OperationRP44: 8/17/2010 4:07:18 AM - Restore OperationRP45: 8/18/2010 7:40:15 AM - System CheckpointRP46: 8/19/2010 7:44:52 AM - System CheckpointRP47: 8/20/2010 8:32:51 AM - System CheckpointRP48: 8/21/2010 2:01:20 PM - System CheckpointRP49: 8/21/2010 6:51:26 PM - Restore OperationRP50: 8/21/2010 11:01:21 PM - goodRP51: 8/23/2010 7:32:59 AM - System CheckpointRP52: 8/23/2010 9:37:26 PM - Installed ClearType Tuning Control Panel AppletRP53: 8/23/2010 10:14:23 PM - goodRP54: 8/24/2010 6:46:43 AM - Configured AVG Free 8.5RP55: 8/24/2010 8:21:47 PM - againRP56: 8/24/2010 8:22:08 PM - Restore OperationRP57: 8/25/2010 11:54:25 PM - System CheckpointRP58: 8/27/2010 7:38:23 AM - System CheckpointRP59: 8/28/2010 11:10:16 AM - System CheckpointRP60: 8/29/2010 2:03:27 PM - System CheckpointRP61: 8/30/2010 3:07:13 PM - System CheckpointRP62: 8/31/2010 3:30:21 PM - System CheckpointRP63: 9/1/2010 4:16:42 PM - System CheckpointRP64: 9/2/2010 4:56:06 PM - System CheckpointRP65: 9/3/2010 7:08:23 PM - System CheckpointRP66: 9/4/2010 7:43:16 AM - Revo Uninstaller's restore point - URGERP67: 9/4/2010 7:43:39 AM - Removed URGERP68: 9/7/2010 7:21:02 AM - System CheckpointRP69: 9/8/2010 9:39:49 AM - System CheckpointRP70: 9/8/2010 7:55:47 PM - Avg8 Update==== Installed Programs ======================Acrobat.comAd-AwareAd-Aware Email Scanner for OutlookAdobe AIRAdobe Atmosphere Player for Acrobat and Adobe ReaderAdobe Flash Player 10 ActiveXAdobe Flash Player 10 PluginAdobe Reader 9.3.4Adobe Shockwave Player 11.5Adobe SVG Viewer 3.0Agere Systems AC'97 ModemApple Mobile Device SupportApple Software UpdateAtari: The 80 Classic GamesATI - Software Uninstall UtilityATI Control PanelATI Display DriverAuslogics Disk DefragAVG Free 8.5BonjourCanon i350CCleanerClick to DVD 2.0 Menu DataClick to DVD 2.0.02CPUID CPU-Z 1.55Critical Update for Windows Media Player 11 (KB959772)DefragglerDrag'n Drop CD+DVDDVgate PlusERUNT 1.1jESET Online Scanner v3Google ChromeGoogle EarthGoogle Toolbar for Internet ExplorerGoogle Update HelperGoogle UpdaterHitman Pro 3.5Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)Hotfix for Windows XP (KB954550-v5)Hotfix for Windows XP (KB961118)Hotfix for Windows XP (KB976098-v2)Hotfix for Windows XP (KB979306)Intel® Extreme Graphics DriverIntel® PRO Network Adapters and DriversInterVideo WinDVD 5 for VAIOiPod for Windows 2005-01-11iPod for Windows 2005-02-07iPod for Windows 2005-02-22iPod for Windows 2005-03-23iPod for Windows 2005-06-26iPod Updater 2004-08-06iPod Updater 2004-10-20iPod Updater 2004-11-15iTunesJava Auto UpdaterJava 6 Update 21Malwarebytes' Anti-MalwareMaxtor ManagerMemory Stick FormatterMicrosoft .NET Framework 2.0 Service Pack 2Microsoft .NET Framework 3.0 Service Pack 2Microsoft .NET Framework 3.5 SP1Microsoft Compression Client Pack 1.0 for Windows XPMicrosoft Internationalized Domain Names Mitigation APIsMicrosoft National Language Support Downlevel APIsMicrosoft Office XP Professional with FrontPageMicrosoft User-Mode Driver Framework Feature Pack 1.0Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053Microsoft Visual C++ 2005 RedistributableMicrosoft Works 7.0MoodLogicMove Media PlayerMozilla Firefox (3.6.8)MSN Music AssistantMSXML 4.0 SP2 (KB936181)MSXML 4.0 SP2 (KB954430)MSXML 4.0 SP2 (KB973688)MSXML 6.0 Parser (KB933579)OpenMG Limited Patch 3.4-03-12-16-01OpenMG Secure Module 3.4.00PictureGear Studio 2.0QuickTimeRealPlayerRecuvaRevo Uninstaller 1.89Security Update for CAPICOM (KB931906)Security Update for Step By Step Interactive Training (KB898458)Security Update for Windows Internet Explorer 7 (KB953838)Security Update for Windows Internet Explorer 7 (KB956390)Security Update for Windows Internet Explorer 7 (KB958215)Security Update for Windows Internet Explorer 7 (KB960714)Security Update for Windows Internet Explorer 7 (KB961260)Security Update for Windows Internet Explorer 7 (KB963027)Security Update for Windows Internet Explorer 7 (KB969897)Security Update for Windows Internet Explorer 7 (KB978207)Security Update for Windows Internet Explorer 8 (KB2183461)Security Update for Windows Internet Explorer 8 (KB981332)Security Update for Windows Internet Explorer 8 (KB982381)Security Update for Windows Media Player (KB952069)Security Update for Windows Media Player (KB968816)Security Update for Windows Media Player (KB978695)Security Update for Windows Media Player 10 (KB911565)Security Update for Windows Media Player 10 (KB917734)Security Update for Windows Media Player 11 (KB936782)Security Update for Windows Media Player 11 (KB954154)Security Update for Windows Media Player 6.4 (KB925398)Security Update for Windows XP (KB2079403)Security Update for Windows XP (KB2115168)Security Update for Windows XP (KB2160329)Security Update for Windows XP (KB2286198)Security Update for Windows XP (KB923689)Security Update for Windows XP (KB938464)Security Update for Windows XP (KB941569)Security Update for Windows XP (KB950759)Security Update for Windows XP (KB950762)Security Update for Windows XP (KB951066)Security Update for Windows XP (KB951376)Security Update for Windows XP (KB951698)Security Update for Windows XP (KB952954)Security Update for Windows XP (KB954211)Security Update for Windows XP (KB954600)Security Update for Windows XP (KB956572)Security Update for Windows XP (KB956802)Security Update for Windows XP (KB956841)Security Update for Windows XP (KB957095)Security Update for Windows XP (KB958687)Security Update for Windows XP (KB958869)Security Update for Windows XP (KB960803)Security Update for Windows XP (KB961373)Security Update for Windows XP (KB969947)Security Update for Windows XP (KB970430)Security Update for Windows XP (KB971468)Security Update for Windows XP (KB971557)Security Update for Windows XP (KB971657)Security Update for Windows XP (KB971961)Security Update for Windows XP (KB972270)Security Update for Windows XP (KB973354)Security Update for Windows XP (KB973525)Security Update for Windows XP (KB973869)Security Update for Windows XP (KB974112)Security Update for Windows XP (KB974392)Security Update for Windows XP (KB975025)Security Update for Windows XP (KB975560)Security Update for Windows XP (KB975562)Security Update for Windows XP (KB977165)Security Update for Windows XP (KB977914)Security Update for Windows XP (KB978262)Security Update for Windows XP (KB978542)Security Update for Windows XP (KB979482)Security Update for Windows XP (KB979683)Security Update for Windows XP (KB980195)Security Update for Windows XP (KB980232)Security Update for Windows XP (KB980436)Security Update for Windows XP (KB981852)Security Update for Windows XP (KB981997)Security Update for Windows XP (KB982214)Security Update for Windows XP (KB982665)SonicStage 2.0.02Sony Certificate PCHSony Video Shared LibrarySpeccySpelling Dictionaries Support For Adobe Reader 9Spybot - Search & DestroySpywareBlaster 4.4SUPERAntiSpywareTrojan Remover 6.8.2Update for Windows XP (KB951978)Update for Windows XP (KB955759)Update for Windows XP (KB968389)Update for Windows XP (KB973687)VAIO Entertainment PlatformVAIO Help and SupportVAIO Media 3.0VAIO Media Integrated Server 3.0VAIO Media Redistribution 3.0VAIO RegistrationVAIO SLIT-C Screen SaverVAIO SLIT Pattern WallpaperVAIO Survey StandaloneVAIO System InformationVAIO Update 2Viewpoint Manager (Remove Only)Visual C++ 2008 x86 Runtime - (v9.0.30729)Visual C++ 2008 x86 Runtime - v9.0.30729.01WebFldrs XPWelcome to VAIO lifeWindows Genuine Advantage Notifications (KB905474)Windows Genuine Advantage Validation Tool (KB892130)Windows Internet Explorer 8Windows Live OneCare safety scannerWindows Media Format 11 runtimeWindows Media Player 11Windows XP Hotfix - KB821253Windows XP Service Pack 3WingMan SoftwareYahoo! Address AutoCompleteYahoo! Anti-SpyYahoo! extrasYahoo! Install ManagerYahoo! Internet MailYahoo! MessengerYahoo! Messenger Explorer BarYahoo! Search ProtectionYahoo! Software UpdateYahoo! Toolbar==== Event Viewer Messages From Past Week ========9/3/2010 10:26:42 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SbcpHid9/3/2010 10:23:59 PM, error: Service Control Manager [7034] - The Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 4 time(s).9/3/2010 10:22:36 PM, error: Service Control Manager [7034] - The Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 3 time(s).9/3/2010 10:22:24 PM, error: Service Control Manager [7031] - The Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.9/3/2010 10:17:39 PM, error: Service Control Manager [7031] - The Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.9/2/2010 6:45:11 AM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).==== End Of File ===========================Vino's Event Viewer v01c run on Windows XP in EnglishReport run at 09/09/2010 7:05:02 PMNote: All dates below are in the format dd/mm/yyyy~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~'Application' Log - error Type~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Log: 'Application' Date/Time: 07/09/2010 7:00:25 AMType: error Category: 100Event: 1004 Source: Application ErrorFaulting application avgnsx.exe, version 8.5.0.401, faulting module avgxpl.dll, version 8.5.0.401, fault address 0x00021592. Log: 'Application' Date/Time: 07/09/2010 6:52:26 AMType: error Category: 100Event: 1000 Source: Application ErrorFaulting application avgnsx.exe, version 8.5.0.401, faulting module avgxpl.dll, version 8.5.0.401, fault address 0x00021592. Log: 'Application' Date/Time: 07/09/2010 6:51:02 AMType: error Category: 100Event: 1000 Source: Application ErrorFaulting application avgnsx.exe, version 8.5.0.401, faulting module avgxpl.dll, version 8.5.0.401, fault address 0x00021592. Log: 'Application' Date/Time: 04/09/2010 8:18:35 AMType: error Category: 0Event: 1001 Source: Application ErrorFault bucket 1389155238. Log: 'Application' Date/Time: 04/09/2010 7:47:08 AMType: error Category: 100Event: 1000 Source: Application ErrorFaulting application avgnsx.exe, version 8.5.0.401, faulting module avgxpl.dll, version 8.5.0.401, fault address 0x00021592. Log: 'Application' Date/Time: 02/09/2010 11:30:52 AMType: error Category: 100Event: 1000 Source: Application ErrorFaulting application avgnsx.exe, version 8.5.0.401, faulting module avgxpl.dll, version 8.5.0.401, fault address 0x00021592. Log: 'Application' Date/Time: 02/09/2010 11:21:39 AMType: error Category: 100Event: 1000 Source: Application ErrorFaulting application avgnsx.exe, version 8.5.0.401, faulting module avgxpl.dll, version 8.5.0.401, fault address 0x00021592. Log: 'Application' Date/Time: 01/09/2010 6:56:39 PMType: error Category: 100Event: 1000 Source: Application ErrorFaulting application avgnsx.exe, version 8.5.0.401, faulting module avgxpl.dll, version 8.5.0.401, fault address 0x00021592. Log: 'Application' Date/Time: 01/09/2010 6:50:56 PMType: error Category: 100Event: 1000 Source: Application ErrorFaulting application avgnsx.exe, version 8.5.0.401, faulting module avgxpl.dll, version 8.5.0.401, fault address 0x00021592. Log: 'Application' Date/Time: 31/08/2010 8:29:49 PMType: error Category: 101Event: 1002 Source: Application HangHanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~'System' Log - error Type~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Log: 'System' Date/Time: 07/09/2010 6:42:13 AMType: error Category: 0Event: 7026 Source: Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SbcpHid Log: 'System' Date/Time: 06/09/2010 6:14:43 PMType: error Category: 0Event: 7026 Source: Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SbcpHid Log: 'System' Date/Time: 06/09/2010 5:48:24 PMType: error Category: 0Event: 7026 Source: Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SbcpHid Log: 'System' Date/Time: 04/09/2010 8:36:56 AMType: error Category: 0Event: 7026 Source: Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SbcpHid Log: 'System' Date/Time: 03/09/2010 10:52:06 PMType: error Category: 0Event: 7034 Source: Service Control ManagerThe Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 3 time(s). Log: 'System' Date/Time: 03/09/2010 10:40:45 PMType: error Category: 0Event: 7031 Source: Service Control ManagerThe Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service. Log: 'System' Date/Time: 03/09/2010 10:40:21 PMType: error Category: 0Event: 7031 Source: Service Control ManagerThe Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service. Log: 'System' Date/Time: 03/09/2010 10:26:42 PMType: error Category: 0Event: 7026 Source: Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SbcpHid Log: 'System' Date/Time: 03/09/2010 10:23:59 PMType: error Category: 0Event: 7034 Source: Service Control ManagerThe Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 4 time(s). Log: 'System' Date/Time: 03/09/2010 10:22:36 PMType: error Category: 0Event: 7034 Source: Service Control ManagerThe Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 3 time(s). Link to post Share on other sites More sharing options...
bru Posted September 10, 2010 Author ID:311955 Share Posted September 10, 2010 Looking over logs while waiting for response I see this:S3 rootrepeal;rootrepeal;\??\c:\windows\system32\drivers\rootrepeal.sys --> c:\windows\system32\drivers\rootrepeal.sys [?]As mentioned RootRepeal would not run and now I see this. Should it be in system32 if it never ran? Is this a sign of trouble? Link to post Share on other sites More sharing options...
bru Posted September 11, 2010 Author ID:312408 Share Posted September 11, 2010 Hello? No response in a while.I have logs including GMER and RUnhk which I was advised to run by the developer of RootRepeal after we could not get that program to run. RUnhk indicates possible rootkit. I think i'm going to post on the malware removal board. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 11, 2010 Root Admin ID:312442 Share Posted September 11, 2010 Sorry for the delay but I've been quite busy. I'll try to provide feedback for you on this tomorrow. Link to post Share on other sites More sharing options...
bru Posted September 11, 2010 Author ID:312499 Share Posted September 11, 2010 Probably wil want to merge into one. Not sure which forum is appropriate.http://forums.malwarebytes.org/index.php?showtopic=62479 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 12, 2010 Root Admin ID:312640 Share Posted September 12, 2010 Well let's see if one of the Experts takes it on quickly for you. If not then I'll try to get to it if I can.Thanks. Link to post Share on other sites More sharing options...
coconutnut Posted September 12, 2010 ID:312743 Share Posted September 12, 2010 try running it in admin mode if you are using windows 7 or vista since you are using the free version Link to post Share on other sites More sharing options...
bru Posted September 13, 2010 Author ID:313154 Share Posted September 13, 2010 AdvancedSetup: Is it possible to get another set of eyes to look at my other post. I am a bit confused by what is going on. Thank you Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 13, 2010 Root Admin ID:313357 Share Posted September 13, 2010 Well it appears you want to second guess him and/or turn it into a training exercise which typically most helpers just don't have time for.What he has asked you to do is very simple and should have no ill effect on your system. He has explained in brief what it does so run it and give him back the results. That only takes 2 minutes to do and if no change or no help then nothing really wasted there.I assume you've also already FULLY removed SAS including ALL registry entries and then re-installed it. If SAS was unable to help you then I'm assuming you're here because it's beyond their understanding as well and we're not really here to support their program, but in the good nature overall we'll try to see if we can help you locate Malware or some other odd thing that might be causing it but I can tell you now that most helpers as I said are not going to be too willing to assist you if you want to second guess what they've asked you to run. Link to post Share on other sites More sharing options...
bru Posted September 14, 2010 Author ID:313735 Share Posted September 14, 2010 Unless you have the paid version of SAS , you only seem to get a reminder every 2 weeks -Not so on my work computer which runs the free version. Five days since last update and I get a reminder. Can't get a reminder on my home computer no matter what I do . Link to post Share on other sites More sharing options...
noknojon Posted September 15, 2010 ID:313959 Share Posted September 15, 2010 Not so on my work computer which runs the free version. Five days since last update and I get a reminder. Can't get a reminder on my home computer no matter what I do .I just got a reminder today from SAS free version which I update manually every 2-3 days - MBAM gets done Every day -First one from SAS for about 2 weeks - Due mainly to their (major) fortnightly updates -I am also a member at SAS forum (have been for a year or so now) and I have not noted this problem there ?? Link to post Share on other sites More sharing options...
bru Posted September 15, 2010 Author ID:313972 Share Posted September 15, 2010 Due mainly to their (major) fortnightly updates -Probably shouldn't waste MBAM forum time with this but what do you mean by the above? I understood that the free version is all manual updates. When I logged on yesterday it did tell me about the new program update, which is better than nothing I suppose. Link to post Share on other sites More sharing options...
noknojon Posted September 15, 2010 ID:314005 Share Posted September 15, 2010 Hi bru -I understood that the free version is all manual updates. When I logged on yesterday it did tell me about the new program update,No problem - When you download SAS there is a section that you either tick or leave vacant that asks you if you want to be notified about updates -It is not like having a registered version , just a pop up saying there is a new update (usually a major one) -http://forums.malwarebytes.org/index.php?s...st&p=313764 - This is typical (from Our updates area)This is the same with programs like CCleaner and Defraggler from Piriform - They also notify you if there is any updates to download - I did theirs 1 or 2 days ago when I got the notification from them -Thank You - Link to post Share on other sites More sharing options...
bru Posted September 15, 2010 Author ID:314008 Share Posted September 15, 2010 I don't get what they call a dialog box when I open the program telling me I haven't checked for definition updates in X days. I get it on another computer so I'm pretty sure how it should function. I have posted on the SAS forum. Link to post Share on other sites More sharing options...
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