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IE hijacked & Malware gives error code 732(0,0)


brettv
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IE address line has been hijacked when running in normal mode (safe mode appears to work without problems), no matter what is typed into the address bar, it is rerouted to "http:\\\" which returns and internet connection error. I have uninstalled Service Pack III, uninstalled IE 7, installed IE 8, ran MS security essential scan which fixed six malware/viruses, and am still having the problem. Just downloaded MW Antimalware dated 09/10/09, dbv 2775 and it will not update in either safe mode or normal mode, returns error 732 (0,0).

Any suggestions for resolving these two issues?

Thank you for your assistance.

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Please do the following to see if it resolves the issue:

Windows XP:

  • Click on Start and select Control Panel
  • Open Add/Remove Programs
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.

Windows Vista and Windows 7:

[*]Click on the Start vista-7-start.png button and select Control Panel

[*]Click on Programs and Features

[*]Uninstall Malwarebytes' Anti-Malware

[*]Restart your computer very important

[*]Download and run mbam-clean.exe from here

[*]It will ask to restart your computer, please allow it to do so very important

[*]After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

[*]Note: You will need to reactivate the program using the license you were sent via email if using the Pro version

[*]Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.

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