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malwarebytes wont open


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yesturday i got the microsoft essentials fake alert virus. it wouldnt let me open any browser, windows defender or task manager, after an hour of messing around i was able to open task manager. In task manager i stoped the microsoft essentials alert process and now am able to open my web browser and from ther i was able to download and install malwarebytes free version but i can not open it ,when i click on it nothing happens no messege or box just nothing i have tried to open it useing task manager but still nothing. any help would be great thx

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Hi forbes and Welcome -

You may not be able to remove this fully by yourself now - The infection may have upset too much in your system - Please read and follow this -

As we do not work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow What do I do now? , skipping any steps you are unable to complete.

The next step is post a New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :blink:

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