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PC SHUT DOWN TIME IS VERY VERY SLOW


AGT

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Hello

Can anyone give good advice as to why my PC takes so long (up to 5 minutes or longer) to close down?

I am running Windows XP Professional.

Thanks to Malwarebytes I have just removed 2 Trojan Agents from the Registry Keys.

Looking forward to getting some good advice. Many thanks in advance.

AGT

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Hi and Welcome -

There is always a chance that the infections were responsible for more damage than you thought -

Personally I would follow these directions and let the experts review the system -

Please print out, read and follow What do I do now? , skipping any steps you are unable to complete.

The next step is post a New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :blink:

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Once you get your computer cleaned up.....

Delete any temp files and run a check disk on your hard drive....

Then run this full CheckDisk scan - Cut and paste this code into the Run box - It will restart your computer and run a full 5 stage check -

Make sure all other programs are closed first - This takes about 30 mins , so let it run and it will check and repair most items -

CMD /C ECHO Y|CHKDSK C: /R | SHUTDOWN /R /T 30

Then run sfc /scannow by using the same method as above - If you have your install CD/DVD place that in and run it while this is running -

If there is no improvement then please post back -

Thank You - :blink:

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