Malwarebytes not responding - new user

little3dee · September 5, 2010

Hello - I downloaded the free version Malwarebytes to my computer because I kept getting a box popping up that said "Interactive services dialog detection - a program can't display a message on your desktop." It may be nothing bad, but a forum discussion suggested I do a check for malware. A quick malwarebytes scan shows no infected files. D drive full scan shows no infected files. But when I do a C drive full scan it stops after about 30-40 minutes and says the program stopped running. One time, my computer shut itself off and restarted on its own during the scan. When I google this problem, it says I probably have something bad on my computer. The interactive services dialog box is no longer appearing, but I still wasn't able to run a full scan on Malwarebytes on the C drive. I am not super computer savvy but I am able to follow directions pretty well.

I got instructions in the general malwarebytes forum to do a quick scan, then perform full antivirus scan. I did both of those, then tried to run the full scan on malwarebytes and my computer shut down and restarted by itself in the middle of the scan at about the 30-40 min mark. I then downloaded DeFogger on my computer, and disabled the CDrom emulation software. Your instructions say that it will ask me to reboot the machine, but it did not. So I just restarted it on my own. I did not know what "download DDS meant and I didn't know where to find this so I skipped it. I then downloaded the rootkit scanner. After a few minutes of scanning, a window popped up saying "download[1]exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Should I try the rootkit again? I'm not sure if I am looking for a problem that isn't there, but it does worry me that I can't perform the malwarebytes scan in the C drive without it stopping in the middle or shutting down my computer.

Thank you for your help.

Elise · September 6, 2010

Hello ,

And :blink: My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

Please download OTL from one of the following mirrors:
- This is THE Mirror
[*]Save it to your desktop.
[*]Double click on the icon on your desktop.
[*]Click the "Scan All Users" checkbox.
[*]Push the Quick Scan button.
[*]Two reports will open, copy and paste them in a reply here:
- OTListIt.txt <-- Will be opened
- Extra.txt <-- Will be minimized

Please download Rootkit Unhooker and save it to your Desktop

Double-click on RKUnhookerLE to run it
Click the Report tab, then click Scan
Check Drivers, Stealth and uncheck the rest
Click OK
Wait until it's finished and then go to File > Save Report
Save the report to your Desktop

Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

-------------------------------------------------------------

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

A detailed description of your problems
A new OTL log (don't forget extra.txt)
RKU log

Thanks and again sorry for the delay.

little3dee · September 7, 2010

Thank you for your help. Just to clarify - I'm assuming there is a problem since I cannot run a full malwarebytes scan on the C drive without my computer turning itself off or stopping and saying the program is not responding. The original problem of the "interactive services dialog detection" box popping up has not happened since a few days ago. Also please note, I did have a trojan called "families.class" that my Norton 360 quaranteened on 8/3/10. Not sure if you need to know that.

Here are the logs for OTListIT.txt:

OTL logfile created on: 9/6/2010 6:43:10 PM - Run 1

OTL by OldTimer - Version 3.2.11.0 Folder = C:\Users\Dee\Desktop

Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation

Internet Explorer (Version = 8.0.6001.18943)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 51.00% Memory free

4.00 Gb Paging File | 3.00 Gb Available in Paging File | 68.00% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files

Drive C: | 288.04 Gb Total Space | 127.67 Gb Free Space | 44.32% Space Free | Partition Type: NTFS

Drive D: | 10.00 Gb Total Space | 6.01 Gb Free Space | 60.09% Space Free | Partition Type: NTFS

E: Drive not present or media not loaded

F: Drive not present or media not loaded

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Computer Name: DEE-COMPUTER

Current User Name: Dee

Logged in as Administrator.

Current Boot Mode: Normal

Scan Mode: All users

Company Name Whitelist: On

Skip Microsoft Files: On

File Age = 90 Days

Output = Standard

Quick Scan

========== Processes (SafeList) ==========

PRC - [2010/09/06 18:40:55 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Users\Dee\Desktop\OTL Mirror.exe

PRC - [2010/08/15 13:07:05 | 000,232,912 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashUtil10i_ActiveX.exe

PRC - [2010/07/13 15:49:17 | 000,304,304 | ---- | M] (Google Inc.) -- C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe

PRC - [2010/06/17 21:06:20 | 000,030,192 | ---- | M] (Google) -- C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

PRC - [2010/04/16 08:33:40 | 000,144,672 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

PRC - [2009/11/24 11:32:22 | 000,234,792 | ---- | M] (Skype Technologies S.A.) -- C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe

PRC - [2009/08/22 04:26:07 | 000,117,640 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe

PRC - [2009/05/21 11:55:32 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe

PRC - [2009/05/08 10:35:50 | 002,780,432 | ---- | M] () -- C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe

PRC - [2009/05/08 10:34:08 | 000,559,888 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LQCVFX\COCIManager.exe

PRC - [2009/04/30 16:01:10 | 000,154,136 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

PRC - [2009/04/11 02:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe

PRC - [2008/10/10 05:45:26 | 000,013,088 | ---- | M] (Intuit Inc.) -- C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

PRC - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe

PRC - [2008/03/05 21:59:50 | 000,068,856 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

PRC - [2008/01/19 03:38:38 | 001,008,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe

PRC - [2007/09/11 00:45:04 | 000,124,832 | ---- | M] () -- C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

PRC - [2007/09/11 00:43:54 | 000,067,488 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe

PRC - [2007/05/11 09:26:44 | 004,452,352 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe

PRC - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Common\ViewpointService.exe

PRC - [2006/11/03 19:02:14 | 000,050,688 | ---- | M] (Avanquest Software ) -- C:\Program Files\Digital Line Detect\DLG.exe

PRC - [2005/06/02 15:54:34 | 000,086,606 | ---- | M] (Canon Inc.) -- C:\Program Files\Canon\CAL\CALMAIN.exe

PRC - [2003/08/06 13:24:20 | 012,037,688 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE

========== Modules (SafeList) ==========

MOD - [2010/09/06 18:40:55 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Users\Dee\Desktop\OTL Mirror.exe

MOD - [2009/04/11 02:21:38 | 001,686,016 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18005_none_5cb72f96088b0de0\comctl32.dll

MOD - [2008/01/19 03:33:00 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\msscript.ocx

========== Win32 Services (SafeList) ==========

SRV - [2010/06/17 21:06:20 | 000,030,192 | ---- | M] (Google) [On_Demand | Stopped] -- C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe -- (GoogleDesktopManager-051210-111108)

SRV - [2010/04/16 08:33:40 | 000,144,672 | ---- | M] (Apple Inc.) [Auto | Running] -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)

SRV - [2010/03/18 13:16:28 | 000,753,504 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe -- (WPFFontCache_v0400)

SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)

SRV - [2009/09/24 21:27:04 | 000,793,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\FntCache.dll -- (FontCache)

SRV - [2009/08/22 04:26:07 | 000,117,640 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe -- (N360)

SRV - [2009/04/30 16:01:10 | 000,154,136 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcSrv)

SRV - [2008/10/10 05:45:26 | 000,013,088 | ---- | M] (Intuit Inc.) [Auto | Running] -- C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe -- (IntuitUpdateService)

SRV - [2008/08/26 20:28:09 | 000,654,848 | ---- | M] (Macrovision Europe Ltd.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)

SRV - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_dellsupportcenter) SupportSoft Sprocket Service (dellsupportcenter)

SRV - [2008/01/29 16:09:02 | 000,394,704 | ---- | M] (Symantec, Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe -- (Symantec RemoteAssist)

SRV - [2008/01/19 03:38:24 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)

SRV - [2007/09/11 00:45:04 | 000,124,832 | ---- | M] () [Auto | Running] -- C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe -- (AdobeActiveFileMonitor6.0)

SRV - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) [Auto | Running] -- C:\Program Files\Viewpoint\Common\ViewpointService.exe -- (Viewpoint Manager Service)

SRV - [2005/06/02 15:54:34 | 000,086,606 | ---- | M] (Canon Inc.) [Auto | Running] -- C:\Program Files\Canon\CAL\CALMAIN.exe -- (CCALib8)

========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)

DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)

DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\DRIVERS\ipinip.sys -- (IpInIp)

DRV - File not found [Kernel | Disabled | Stopped] -- C:\Windows\System32\drivers\blbdrive.sys -- (blbdrive)

DRV - [2010/07/17 04:00:00 | 001,362,608 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100905.003\NAVEX15.SYS -- (NAVEX15)

DRV - [2010/07/17 04:00:00 | 000,085,424 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100905.003\NAVENG.SYS -- (NAVENG)

DRV - [2010/05/28 15:33:19 | 000,344,112 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100903.003\IDSvix86.sys -- (IDSVix86)

DRV - [2010/05/27 04:00:00 | 000,371,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)

DRV - [2010/05/27 04:00:00 | 000,102,448 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)

DRV - [2009/08/22 04:26:08 | 000,482,432 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\Drivers\N360\0308000.029\ccHPx86.sys -- (ccHP)

DRV - [2009/08/22 04:26:08 | 000,310,320 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\system32\drivers\N360\0308000.029\SYMEFA.SYS -- (SymEFA)

DRV - [2009/08/22 04:26:08 | 000,308,272 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\System32\Drivers\N360\0308000.029\SRTSP.SYS -- (SRTSP)

DRV - [2009/08/22 04:26:08 | 000,259,632 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\Drivers\N360\0308000.029\BHDrvx86.sys -- (BHDrvx86)

DRV - [2009/08/22 04:26:08 | 000,217,136 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\Drivers\N360\0308000.029\SYMTDI.SYS -- (SYMTDI)

DRV - [2009/08/22 04:26:08 | 000,089,904 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\Drivers\N360\0308000.029\SYMFW.SYS -- (SYMFW)

DRV - [2009/08/22 04:26:08 | 000,048,688 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS -- (SYMNDISV)

DRV - [2009/08/22 04:26:08 | 000,043,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\system32\drivers\N360\0308000.029\SRTSPX.SYS -- (SRTSPX) Symantec Real Time Storage Protection (PEL)

DRV - [2009/08/19 21:54:47 | 000,124,976 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\SYMEVENT.SYS -- (SymEvent)

DRV - [2009/08/18 15:20:55 | 000,025,648 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\SymIMV.sys -- (SymIM)

DRV - [2009/05/09 02:14:20 | 000,014,736 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nuidfltr.sys -- (NuidFltr)

DRV - [2009/04/30 19:03:08 | 006,754,712 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\lvuvc.sys -- (LVUVC) Logitech Webcam Pro 9000(UVC)

DRV - [2009/04/30 19:01:36 | 000,265,496 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\lvrs.sys -- (LVRS)

DRV - [2009/04/30 16:00:12 | 000,025,624 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\LVPr2Mon.sys -- (LVPr2Mon)

DRV - [2009/04/11 00:42:54 | 000,073,216 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\USBAUDIO.sys -- (usbaudio) USB Audio Driver (WDM)

DRV - [2008/03/06 05:33:33 | 000,020,152 | ---- | M] (VIA Technologies, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\viaide.sys -- (viaide)

DRV - [2008/03/06 05:33:33 | 000,019,128 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\cmdide.sys -- (cmdide)

DRV - [2008/03/06 05:33:33 | 000,017,592 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\aliide.sys -- (aliide)

DRV - [2008/01/02 16:48:28 | 002,016,256 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\igdkmd32.sys -- (igfx)

DRV - [2007/05/11 09:26:46 | 001,773,536 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\RTKVHDA.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)

DRV - [2007/04/29 04:42:24 | 000,228,224 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\e1e6032.sys -- (e1express) Intel®

DRV - [2007/04/26 06:41:38 | 000,304,920 | ---- | M] (Intel Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iastor.sys -- (iaStor)

DRV - [2006/11/08 03:02:38 | 000,024,064 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\point32k.sys -- (Point32)

DRV - [2006/11/02 05:51:45 | 000,900,712 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql2300.sys -- (ql2300)

DRV - [2006/11/02 05:51:38 | 000,420,968 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adp94xx.sys -- (adp94xx)

DRV - [2006/11/02 05:51:34 | 000,316,520 | ---- | M] (Emulex) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\elxstor.sys -- (elxstor)

DRV - [2006/11/02 05:51:32 | 000,297,576 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpahci.sys -- (adpahci)

DRV - [2006/11/02 05:51:25 | 000,235,112 | ---- | M] (ULi Electronics Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\uliahci.sys -- (uliahci)

DRV - [2006/11/02 05:51:25 | 000,232,040 | ---- | M] (Intel Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iastorv.sys -- (iaStorV)

DRV - [2006/11/02 05:51:00 | 000,147,048 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu320.sys -- (adpu320)

DRV - [2006/11/02 05:50:45 | 000,115,816 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata2.sys -- (ulsata2)

DRV - [2006/11/02 05:50:41 | 000,112,232 | ---- | M] (VIA Technologies Inc.,Ltd) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\vsmraid.sys -- (vsmraid)

DRV - [2006/11/02 05:50:35 | 000,106,088 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql40xx.sys -- (ql40xx)

DRV - [2006/11/02 05:50:35 | 000,098,408 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata.sys -- (UlSata)

DRV - [2006/11/02 05:50:35 | 000,098,408 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu160m.sys -- (adpu160m)

DRV - [2006/11/02 05:50:24 | 000,088,680 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvraid.sys -- (nvraid)

DRV - [2006/11/02 05:50:19 | 000,045,160 | ---- | M] (IBM Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nfrd960.sys -- (nfrd960)

DRV - [2006/11/02 05:50:17 | 000,041,576 | ---- | M] (Intel Corp./ICP vortex GmbH) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iirsp.sys -- (iirsp)

DRV - [2006/11/02 05:50:16 | 000,071,784 | ---- | M] (Silicon Integrated Systems) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sisraid4.sys -- (SiSRaid4)

DRV - [2006/11/02 05:50:13 | 000,040,040 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvstor.sys -- (nvstor)

DRV - [2006/11/02 05:50:11 | 000,071,272 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\djsvs.sys -- (aic78xx)

DRV - [2006/11/02 05:50:10 | 000,067,688 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arcsas.sys -- (arcsas)

DRV - [2006/11/02 05:50:10 | 000,065,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_scsi.sys -- (LSI_SCSI)

DRV - [2006/11/02 05:50:10 | 000,038,504 | ---- | M] (Silicon Integrated Systems Corp.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sisraid2.sys -- (SiSRaid2)

DRV - [2006/11/02 05:50:10 | 000,037,480 | ---- | M] (Hewlett-Packard Company) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\hpcisss.sys -- (HpCISSs)

DRV - [2006/11/02 05:50:09 | 000,067,688 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arc.sys -- (arc)

DRV - [2006/11/02 05:50:09 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteraid.sys -- (iteraid)

DRV - [2006/11/02 05:50:07 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteatapi.sys -- (iteatapi)

DRV - [2006/11/02 05:50:05 | 000,065,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_sas.sys -- (LSI_SAS)

DRV - [2006/11/02 05:50:05 | 000,035,944 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\symc8xx.sys -- (Symc8xx)

DRV - [2006/11/02 05:50:04 | 000,065,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_fc.sys -- (LSI_FC)

DRV - [2006/11/02 05:50:03 | 000,034,920 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_u3.sys -- (Sym_u3)

DRV - [2006/11/02 05:49:59 | 000,033,384 | ---- | M] (LSI Logic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\mraid35x.sys -- (Mraid35x)

DRV - [2006/11/02 05:49:56 | 000,031,848 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_hi.sys -- (Sym_hi)

DRV - [2006/11/02 05:49:53 | 000,028,776 | ---- | M] (LSI Logic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasas.sys -- (megasas)

DRV - [2006/11/02 04:25:24 | 000,071,808 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserid.sys -- (Brserid) Brother MFC Serial Port Interface Driver (WDM)

DRV - [2006/11/02 04:24:47 | 000,011,904 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brusbser.sys -- (BrUsbSer)

DRV - [2006/11/02 04:24:46 | 000,005,248 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltup.sys -- (BrFiltUp)

DRV - [2006/11/02 04:24:45 | 000,013,568 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltlo.sys -- (BrFiltLo)

DRV - [2006/11/02 04:24:44 | 000,062,336 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserwdm.sys -- (BrSerWdm)

DRV - [2006/11/02 04:24:44 | 000,012,160 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brusbmdm.sys -- (BrUsbMdm)

DRV - [2006/11/02 03:36:50 | 000,020,608 | ---- | M] (N-trig Innovative Technologies) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ntrigdigi.sys -- (ntrigdigi)

DRV - [2006/11/02 03:36:43 | 002,028,032 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\atikmdag.sys -- (R300)

DRV - [2006/11/02 03:30:54 | 000,117,760 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\E1G60I32.sys -- (E1G60) Intel®

DRV - [2006/10/18 14:09:26 | 000,986,624 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HSX_DPV.sys -- (HSF_DPV)

DRV - [2006/10/18 14:08:18 | 000,258,048 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HSXHWBS2.sys -- (HSXHWBS2)

DRV - [2006/10/18 14:08:04 | 000,659,968 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HSX_CNXT.sys -- (winachsf)

DRV - [2006/08/04 20:39:10 | 000,008,192 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)

DRV - [2005/03/12 07:48:08 | 000,243,456 | ---- | M] (Ralink Technology Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\rt2500usb.sys -- (rt2500usb) DWL-G122(rev. :blink:

DRV - [2005/02/23 14:58:56 | 000,011,776 | ---- | M] (Arcsoft, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\afc.sys -- (Afc)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\..\URLSearchHook: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-4210910543-157899400-466575810-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/

IE - HKU\S-1-5-21-4210910543-157899400-466575810-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1

IE - HKU\S-1-5-21-4210910543-157899400-466575810-1000\..\URLSearchHook: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

IE - HKU\S-1-5-21-4210910543-157899400-466575810-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-4210910543-157899400-466575810-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\software\mozilla\Firefox\Extensions\\{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\ [2010/04/27 19:15:03 | 000,000,000 | ---D | M]

O1 HOSTS File: ([2006/09/18 17:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts

O1 - Hosts: 127.0.0.1 localhost

O1 - Hosts: ::1 localhost

O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)

O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.8.0.41\CoIEPlg.dll (Symantec Corporation)

O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.8.0.41\IPSBHO.dll (Symantec Corporation)

O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll (Sun Microsystems, Inc.)

O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)

O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll (Google Inc.)

O2 - BHO: (AIM Toolbar Loader) - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.)

O2 - BHO: (EpsonToolBandKicker Class) - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\epson\EPSON Web-To-Page\EPSON Web-To-Page.dll (SEIKO EPSON CORPORATION)

O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)

O3 - HKLM\..\Toolbar: (AIM Toolbar) - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\CoIEPlg.dll (Symantec Corporation)

O3 - HKLM\..\Toolbar: (EPSON Web-To-Page) - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\epson\EPSON Web-To-Page\EPSON Web-To-Page.dll (SEIKO EPSON CORPORATION)

O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)

O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (AIM Toolbar) - {61539ECD-CC67-4437-A03C-9AACCBD14326} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\CoIEPlg.dll (Symantec Corporation)

O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)

O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (AIM Toolbar) - {61539ECD-CC67-4437-A03C-9AACCBD14326} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\CoIEPlg.dll (Symantec Corporation)

O3 - HKU\S-1-5-21-4210910543-157899400-466575810-1000\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)

O3 - HKU\S-1-5-21-4210910543-157899400-466575810-1000\..\Toolbar\WebBrowser: (AIM Toolbar) - {61539ECD-CC67-4437-A03C-9AACCBD14326} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

O3 - HKU\S-1-5-21-4210910543-157899400-466575810-1000\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\CoIEPlg.dll (Symantec Corporation)

O3 - HKU\S-1-5-21-4210910543-157899400-466575810-1000\..\Toolbar\WebBrowser: (EPSON Web-To-Page) - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\epson\EPSON Web-To-Page\EPSON Web-To-Page.dll (SEIKO EPSON CORPORATION)

O4 - HKLM..\Run: [] File not found

O4 - HKLM..\Run: [Adobe Photo Downloader] C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe (Adobe Systems Incorporated)

O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)

O4 - HKLM..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe (Apple Inc.)

O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)

O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )

O4 - HKLM..\Run: [ECenter] C:\DELL\E-Center\EULALauncher.exe ( )

O4 - HKLM..\Run: [Google Desktop Search] C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (Google)

O4 - HKLM..\Run: [iSUSScheduler] C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe (Macrovision Corporation)

O4 - HKLM..\Run: [LogitechQuickCamRibbon] C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe ()

O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)

O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)

O4 - HKU\S-1-5-19..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)

O4 - HKU\S-1-5-20..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)

O4 - HKU\S-1-5-21-4210910543-157899400-466575810-1000..\Run: [Aim6] File not found

O4 - HKU\S-1-5-21-4210910543-157899400-466575810-1000..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)

O4 - HKU\S-1-5-21-4210910543-157899400-466575810-1000..\Run: [EPSON Stylus Photo RX595 Series] C:\Windows\System32\spool\DRIVERS\W32X86\3\E_FATICLA.EXE (SEIKO EPSON CORPORATION)

O4 - HKU\S-1-5-21-4210910543-157899400-466575810-1000..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)

O4 - Startup: C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Logitech . Product Registration.lnk = C:\Program Files\Logitech\Logitech WebCam Software\eReg.exe (Leader Technologies/Logitech)

O8 - Extra context menu item: &AIM Toolbar Search - C:\ProgramData\AIM Toolbar\ieToolbar\resources\en-US\local\search.html ()

O8 - Extra context menu item: Google Sidewiki... - C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll (Google Inc.)

O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll (Sun Microsystems, Inc.)

O9 - Extra Button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)

O13 - gopher Prefix: missing

O15 - HKU\S-1-5-21-4210910543-157899400-466575810-1000\..Trusted Domains: localhost ([]http in Local intranet)

O15 - HKU\S-1-5-21-4210910543-157899400-466575810-1000\..Trusted Domains: turbotax.com ([]https in Trusted sites)

O15 - HKU\S-1-5-21-4210910543-157899400-466575810-1000\..Trusted Ranges: GD ([http] in Local intranet)

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} http://upload.facebook.com/controls/2008.1...toUploader5.cab (Facebook Photo Uploader 5 Control)

O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} http://downloads.ewido.net/ewidoOnlineScan.cab (ewidoOnlineScan Control)

O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} http://static.ak.facebook.com/fbplugin/win...b?1271372057687 (Reg Error: Key error.)

O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} http://cdn.scan.onecare.live.com/resource/...S/wlscctrl2.cab (Windows Live OneCare safety scanner control)

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} http://gfx1.hotmail.com/mail/w2/resources/...NPUplden-us.cab (MSN Photo Upload Tool)

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0)

O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flash...t/ultrashim.cab (Reg Error: Key error.)

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} http://web1.shutterfly.com/downloads/Uploader.cab (Shutterfly Picture Upload Plugin)

O16 - DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0)

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab (Shockwave Flash Object)

O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} http://gfx2.hotmail.com/mail/w4/pr01/photo...NPUplden-us.cab (Windows Live Hotmail Photo Upload Tool)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.87.75.198 68.87.64.150

O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)

O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O18 - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.8.0.41\CoIEPlg.dll (Symantec Corporation)

O20 - AppInit_DLLs: (C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL) - C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork3.dll (Google)

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)

O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\Windows\System32\igfxdev.dll (Intel Corporation)

O24 - Desktop WallPaper: C:\Users\Dee\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg

O24 - Desktop BackupWallPaper: C:\Users\Dee\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg

O32 - HKLM CDRom: AutoRun - 1

O32 - AutoRun File - [2006/09/18 17:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]

O34 - HKLM BootExecute: (autocheck autochk *) - File not found

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 90 Days ==========

[2010/09/06 18:40:45 | 000,574,976 | ---- | C] (OldTimer Tools) -- C:\Users\Dee\Desktop\OTL Mirror.exe

[2010/09/04 19:47:17 | 000,000,000 | ---D | C] -- C:\Windows\Minidump

[2010/09/04 19:16:31 | 000,000,000 | ---D | C] -- C:\Users\Dee\AppData\Roaming\Malwarebytes

[2010/09/04 19:16:15 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbamswissarmy.sys

[2010/09/04 19:16:13 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys

[2010/09/04 19:16:13 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware

[2010/09/04 19:16:13 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes

[2010/08/22 18:15:52 | 000,000,000 | ---D | C] -- C:\Program Files\Windows Live Safety Center

[2010/07/13 14:46:47 | 000,000,000 | ---D | C] -- C:\Users\Dee\AppData\Local\Microsoft Games

[2010/06/19 10:41:53 | 000,000,000 | ---D | C] -- C:\Program Files\MSECache

========== Files - Modified Within 90 Days ==========

[2010/09/06 18:47:39 | 002,359,296 | -HS- | M] () -- C:\Users\Dee\NTUSER.DAT

[2010/09/06 18:45:49 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job

[2010/09/06 18:40:55 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Users\Dee\Desktop\OTL Mirror.exe

[2010/09/06 18:37:14 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

[2010/09/06 18:36:58 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat

[2010/09/06 18:36:58 | 000,003,568 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0

[2010/09/06 18:36:57 | 000,003,568 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0

[2010/09/06 13:09:27 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT

[2010/09/06 13:09:19 | 2136,133,632 | -HS- | M] () -- C:\hiberfil.sys

[2010/09/06 11:21:15 | 000,524,288 | -HS- | M] () -- C:\Users\Dee\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms

[2010/09/06 11:21:15 | 000,065,536 | -HS- | M] () -- C:\Users\Dee\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TM.blf

[2010/09/05 21:37:49 | 002,868,731 | -H-- | M] () -- C:\Users\Dee\AppData\Local\IconCache.db

[2010/09/05 17:24:22 | 000,023,040 | ---- | M] () -- C:\Users\Dee\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

[2010/09/05 16:21:52 | 000,000,000 | ---- | M] () -- C:\Users\Dee\defogger_reenable

[2010/09/05 16:17:45 | 000,001,019 | ---- | M] () -- C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Logitech . Product Registration.lnk

[2010/09/05 16:10:56 | 306,764,366 | ---- | M] () -- C:\Windows\MEMORY.DMP

[2010/09/04 19:16:18 | 000,000,820 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk

[2010/09/04 16:48:37 | 000,000,945 | ---- | M] () -- C:\Users\Dee\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk

[2010/08/23 20:48:37 | 000,001,973 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk

[2010/08/15 14:38:00 | 000,340,224 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT

[2010/08/01 19:39:49 | 000,703,388 | ---- | M] () -- C:\Windows\System32\PerfStringBackup.INI

[2010/08/01 19:39:49 | 000,604,264 | ---- | M] () -- C:\Windows\System32\perfh009.dat

[2010/08/01 19:39:49 | 000,103,964 | ---- | M] () -- C:\Windows\System32\perfc009.dat

[2010/06/17 21:00:27 | 000,000,000 | ---- | M] () -- C:\Windows\System32\drivers\lvuvc.hs

========== Files Created - No Company Name ==========

[2010/09/05 16:21:52 | 000,000,000 | ---- | C] () -- C:\Users\Dee\defogger_reenable

[2010/09/05 16:17:45 | 000,001,019 | ---- | C] () -- C:\Users\Dee\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Logitech . Product Registration.lnk

[2010/09/04 19:47:07 | 306,764,366 | ---- | C] () -- C:\Windows\MEMORY.DMP

[2010/09/04 19:16:18 | 000,000,820 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk

[2010/07/17 22:04:28 | 001,184,075 | ---- | C] () -- C:\Users\Dee\Desktop\100_0776.JPG

[2010/03/14 20:48:20 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat

[2010/03/14 19:52:17 | 000,082,289 | ---- | C] () -- C:\Windows\System32\lvcoinst.ini

[2009/08/19 22:09:25 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll

[2009/05/14 17:52:33 | 000,000,021 | -H-- | C] () -- C:\ProgramData\.24554863501262644635642126105

[2009/05/08 10:13:04 | 000,013,584 | ---- | C] () -- C:\Windows\System32\drivers\iKeyLFT2.dll

[2009/04/30 16:00:12 | 000,025,624 | ---- | C] () -- C:\Windows\System32\drivers\LVPr2Mon.sys

[2008/04/20 20:46:45 | 000,000,073 | ---- | C] () -- C:\Windows\System32\Mswrkdmk.dll

[2008/03/31 21:24:09 | 000,000,680 | ---- | C] () -- C:\Users\Dee\AppData\Local\d3d9caps.dat

[2008/03/31 20:47:44 | 000,000,097 | ---- | C] () -- C:\Windows\System32\PICSDK.ini

[2008/03/31 20:44:07 | 000,000,084 | ---- | C] () -- C:\Windows\EPSPRX595.ini

[2008/03/16 16:22:32 | 000,000,000 | ---- | C] () -- C:\Windows\OpPrintServer.INI

[2008/03/16 15:59:42 | 000,023,040 | ---- | C] () -- C:\Users\Dee\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

[2008/03/16 15:59:33 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI

[2008/03/06 05:33:58 | 001,238,832 | ---- | C] () -- C:\Windows\System32\igmedkrn.dll

[2008/03/06 05:33:58 | 000,147,456 | ---- | C] () -- C:\Windows\System32\igfxCoIn_v1322.dll

[2008/03/06 05:33:58 | 000,104,636 | ---- | C] () -- C:\Windows\System32\igmedcompkrn.dll

[2008/01/02 16:57:36 | 000,147,456 | ---- | C] () -- C:\Windows\System32\igfxCoIn_v1409.dll

[2008/01/02 16:47:22 | 001,953,696 | ---- | C] () -- C:\Windows\System32\igklg400.dll

[2008/01/02 16:47:22 | 001,533,360 | ---- | C] () -- C:\Windows\System32\igklg450.dll

[2006/11/07 15:25:58 | 000,000,000 | ---- | C] () -- C:\Windows\System32\px.ini

[2006/11/02 08:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll

[2006/11/02 06:25:44 | 000,159,744 | ---- | C] () -- C:\Windows\System32\atitmmxx.dll

[2006/11/02 03:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini

[2006/09/17 00:36:50 | 000,520,192 | ---- | C] () -- C:\Windows\System32\CddbPlaylist2Roxio.dll

[2006/09/17 00:36:50 | 000,204,800 | ---- | C] () -- C:\Windows\System32\CddbFileTaggerRoxio.dll

[2003/01/07 15:05:08 | 000,002,695 | ---- | C] () -- C:\Windows\System32\OUTLPERF.INI

[1999/01/22 12:46:56 | 000,065,536 | ---- | C] () -- C:\Windows\System32\MSRTEDIT.DLL

========== LOP Check ==========

[2008/04/18 20:03:14 | 000,000,000 | ---D | M] -- C:\Users\Dee\AppData\Roaming\acccore

[2010/04/15 18:55:25 | 000,000,000 | ---D | M] -- C:\Users\Dee\AppData\Roaming\Facebook

[2009/05/14 18:00:49 | 000,000,000 | ---D | M] -- C:\Users\Dee\AppData\Roaming\Final Draft

[2008/03/31 20:55:20 | 000,000,000 | ---D | M] -- C:\Users\Dee\AppData\Roaming\Leadertech

[2008/03/16 16:30:28 | 000,000,000 | ---D | M] -- C:\Users\Dee\AppData\Roaming\Nikon

[2010/09/06 11:21:30 | 000,032,604 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========

< End of report >

Here is the log for Extra.txt:

OTL Extras logfile created on: 9/6/2010 6:43:10 PM - Run 1

OTL by OldTimer - Version 3.2.11.0 Folder = C:\Users\Dee\Desktop

Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation

Internet Explorer (Version = 8.0.6001.18943)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 51.00% Memory free

4.00 Gb Paging File | 3.00 Gb Available in Paging File | 68.00% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files

Drive C: | 288.04 Gb Total Space | 127.67 Gb Free Space | 44.32% Space Free | Partition Type: NTFS

Drive D: | 10.00 Gb Total Space | 6.01 Gb Free Space | 60.09% Space Free | Partition Type: NTFS

E: Drive not present or media not loaded

F: Drive not present or media not loaded

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Computer Name: DEE-COMPUTER

Current User Name: Dee

Logged in as Administrator.

Current Boot Mode: Normal

Scan Mode: All users

Company Name Whitelist: On

Skip Microsoft Files: On

File Age = 90 Days

Output = Standard

Quick Scan

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)

.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)

exefile [open] -- "%1" %*

helpfile [open] -- Reg Error: Key error.

hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)

htmlfile [edit] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" %1 (Microsoft Corporation)

htmlfile [print] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" /p %1 (Microsoft Corporation)

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)

Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"cval" = 1

"UacDisableNotify" = 1

"InternetSettingsDisableNotify" = 1

"AutoUpdateDisableNotify" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

"AntiVirusOverride" = 0

"AntiSpywareOverride" = 0

"FirewallOverride" = 0

"VistaSp1" = Reg Error: Unknown registry data type -- File not found

"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

"DisableNotifications" = 0

"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"DisableNotifications" = 0

"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]

"DisableNotifications" = 0

"EnableFirewall" = 0

========== Authorized Applications List ==========

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

"{5CBC8A1F-CA7A-49A7-83AA-03B080F6E70F}" = lport=80 | protocol=6 | dir=out | app=c:\program files\common files\intuit\update service\intuitupdater.exe |

"{E2A0A666-94C4-4CDE-A18D-4869C343DEB6}" = lport=80 | protocol=6 | dir=out | app=c:\program files\common files\intuit\update service\intuitupdateservice.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

"{0B2B349A-BC06-42D8-B32B-D6A4BF865683}" = protocol=17 | dir=in | app=c:\program files\itunes\itunes.exe |

"{1B691072-AD90-4E83-9875-582FCA7CA2EF}" = protocol=6 | dir=in | app=c:\program files\turbotax\home & business 2007\32bit\ttax.exe |

"{2261C345-509D-458A-B708-D153D78CA9E7}" = protocol=17 | dir=in | app=c:\program files\aim6\aim6.exe |

"{2CEFB203-4E82-444A-AC1D-4905ECFE0F92}" = protocol=6 | dir=in | app=c:\program files\itunes\itunes.exe |

"{3FB4F4C0-3B38-4574-9567-E1BF2B9BFD1F}" = protocol=17 | dir=in | app=c:\program files\turbotax\home & business 2007\32bit\updatemgr.exe |

"{5C4883CE-70E6-48D4-BA96-E5D072DABC65}" = protocol=6 | dir=in | app=c:\program files\common files\aol\loader\aolload.exe |

"{76B53933-E5E5-424B-8FDF-253B795704F3}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |

"{97B8EC5B-3AB2-4146-8560-620D5F8B85AE}" = protocol=17 | dir=in | app=c:\program files\common files\aol\loader\aolload.exe |

"{98CA9B33-C124-481D-A8F7-ED5C0E73CF65}" = dir=in | app=c:\program files\skype\phone\skype.exe |

"{A3CE448B-8132-4C87-8965-BA122A38D6E6}" = protocol=17 | dir=in | app=c:\program files\turbotax\home & business 2007\32bit\ttax.exe |

"{B31E9D38-779B-44D1-B23A-0AE598B2CF7C}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |

"{BCC210BA-47DF-49D6-AE9E-D546F037797B}" = protocol=6 | dir=in | app=c:\program files\turbotax\home & business 2007\32bit\updatemgr.exe |

"{D193FB48-08C8-457A-8DC7-27664AE8CBA4}" = protocol=6 | dir=in | app=c:\program files\aim6\aim6.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{004F0409-78E1-11D2-B60F-006097C998E7}" = Microsoft Access 2000 SR-1 Runtime

"{0394CDC8-FABD-4ed8-B104-03393876DFDF}" = Roxio Creator Tools

"{0A146245-DB79-4197-BF5D-FE1A699A2CC7}" = Camera Window DS

"{0D397393-9B50-4c52-84D5-77E344289F87}" = Roxio Creator Data

"{0D6D96F4-0CAF-4522-B05F-70A88EDECDFD}" = ArcSoft Print Creations

"{0E4BC542-9CFD-4E97-B586-9F1E5516E7B9}" = Microsoft IntelliPoint 6.1

"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer

"{1CA2E5E4-F4FE-44B4-95E9-77523FB95838}" = EPSON Stylus Photo RX595 Series Scanner Driver Update

"{20C53FA2-4307-4671-A93F-9463B29DFCF1}" = Symantec Technical Support Web Controls

"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer

"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime

"{29521505-F489-4822-ADFA-32C6DEE4F114}" = TurboTax 2008 WinPerUserEducation

"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager

"{3248F0A8-6813-11D6-A77B-00B0D0160000}" = Java SE Runtime Environment 6

"{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}" = Sonic Activation Module

"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile

"{3E2C691B-B7E6-4053-B5C3-94B8BC407E7A}" = Adobe Premiere Elements 4.0

"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting

"{4817189D-1785-4627-A33C-39FD90919300}" = The Sims 2 Pets

"{4D3C9F4B-4B7D-4E5D-99B9-0123AB0D51ED}" = Dell DataSafe Online

"{50E25180-3BDC-4B6D-80A2-3F1F0C9CF39D}" = Camera Window DVC

"{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support

"{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}" = User's Guides

"{5ECB3A3C-980B-4D12-9724-25DCB07A1F47}" = iTunes

"{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}" = Roxio Creator Copy

"{62230596-37E5-4618-A329-0D21F529A86F}" = Browser Address Error Redirector

"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler

"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update

"{6C3A75A6-9A90-44A3-A703-82AC1EA6A85D}" = Camera Window MC

"{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works

"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK

"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable

"{7570F1CA-016D-46AC-B586-CD74645EFB52}" = TurboTax 2008 WinPerFedFormset

"{777CA40C-0206-4EF6-A0FC-618BF06BF8D0}" = Intel® PRO Network Connections 12.1.11.0

"{78D62D17-D970-42DA-B8CF-5E5576293B33}" = Final Draft 7

"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide

"{7DD9A065-2C86-4A9F-A5FF-796EC1B99DCA}" = AnswerWorks 4.0 Runtime - English

"{7E820A0C-8CD6-44A2-9963-A243B224CDB4}" = TurboTax 2008 wpaiper

"{7F14F68C-17FA-4F88-B3FD-7F449C1EBF32}" = EPSON Web-To-Page

"{83FFCFC7-88C6-41c6-8752-958A45325C82}" = Roxio Creator Audio

"{874E44F3-B9A7-4AA1-B4BA-83E5684ED9C6}" = PhotoStitch

"{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}" = Roxio Creator BDAV Plugin

"{88214092-836F-4E22-A5AC-569AC9EE6A0F}" = TurboTax 2008 WinPerReleaseEngine

"{89CEAE14-DD0F-448E-9554-15781EC9DB24}" = Product Documentation Launcher

"{8A253629-0511-4854-8B4E-46E57E66005C}" = Bonjour

"{8EDBA74D-0686-4C99-BFDD-F894678E5102}" = Adobe Common File Installer

"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system

"{901F8ED7-13E8-43EF-B738-2FE89B0588EB}" = Camera Access Library

"{90850409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Word Viewer 2003

"{91120409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Standard Edition 2003

"{981029E0-7FC9-4CF3-AB39-6F133621921A}" = Skype Toolbars

"{9C244239-ED8E-40f1-937F-51C706CD2160}" = The Sims

little3dee · September 7, 2010

Please see my OTListIt.txt and Extra.txt in reply above.

Here is the report for the Rootkit Unhooker:

RkU Version: 3.8.388.590, Type LE (SR2)

==============================================

OS Name: Windows Vista

Version 6.0.6002 (Service Pack 2)

Number of processors #2

==============================================

>Drivers

==============================================

0x8C200000 C:\Windows\system32\DRIVERS\igdkmd32.sys 6606848 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver)

0x82243000 C:\Windows\system32\ntkrnlpa.exe 3903488 bytes (Microsoft Corporation, NT Kernel & System)

0x82243000 PnpManager 3903488 bytes

0x82243000 RAW 3903488 bytes

0x82243000 WMIxWDM 3903488 bytes

0x81620000 Win32k 2109440 bytes

0x81620000 C:\Windows\System32\win32k.sys 2109440 bytes (Microsoft Corporation, Multi-User Win32 Driver)

0x8D208000 C:\Windows\system32\drivers\RTKVHDA.sys 1769472 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)

0xACA9E000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100906.003\NAVEX15.SYS 1359872 bytes (Symantec Corporation, AV Engine)

0x8800F000 C:\Windows\System32\Drivers\Ntfs.sys 1114112 bytes (Microsoft Corporation, NT File System Driver)

0x830D2000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)

0x8CA32000 C:\Windows\system32\DRIVERS\HSX_DPV.sys 1060864 bytes (Conexant Systems, Inc., HSF_DP driver)

0x8324A000 C:\Windows\System32\drivers\tcpip.sys 958464 bytes (Microsoft Corporation, TCP/IP Driver)

0x804D9000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module)

0xAB315000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)

0x8CB35000 C:\Windows\system32\DRIVERS\HSX_CNXT.sys 737280 bytes (Conexant Systems, Inc., HSF_CNXT driver)

0xA962E000 C:\Windows\system32\drivers\spsys.sys 720896 bytes (Microsoft Corporation, security processor)

0x8C84D000 C:\Windows\System32\drivers\dxgkrnl.sys 659456 bytes (Microsoft Corporation, DirectX Graphics Kernel)

0x8335E000 C:\Windows\system32\DRIVERS\HDAudBus.sys 577536 bytes (Microsoft Corporation, High Definition Audio Bus Driver)

0x80607000 C:\Windows\system32\drivers\Wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic)

0x8DE9B000 C:\Windows\System32\Drivers\N360\0308000.029\ccHPx86.sys 503808 bytes (Symantec Corporation, Common Client Hash Provider Driver)

0x83061000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)

0x8040F000 C:\Windows\system32\mcupdate_GenuineIntel.dll 458752 bytes (Microsoft Corporation, Intel Microcode Update Library)

0xA9735000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack)

0x8DE09000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)

0xBF0F5000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20100906.001\IDSvix86.sys 360448 bytes (Symantec Corporation, IDS Core Driver)

0xACA4B000 C:\Windows\System32\Drivers\N360\0308000.029\SRTSP.SYS 339968 bytes (Symantec Corporation, Symantec AutoProtect)

0x83009000 C:\Windows\system32\drivers\N360\0308000.029\SYMEFA.SYS 323584 bytes (Symantec Corporation, Symantec Extended File Attributes)

0xAB2C3000 C:\Windows\System32\DRIVERS\srv.sys 319488 bytes (Microsoft Corporation, Server driver)

0x8C98D000 C:\Windows\system32\DRIVERS\HSXHWBS2.sys 303104 bytes (Conexant Systems, Inc., HSF_HWB2 WDM driver)

0x8072C000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)

0x8D695000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)

0x80690000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT)

0x8DF16000 C:\Windows\System32\Drivers\N360\0308000.029\BHDrvx86.sys 270336 bytes (Symantec Corporation, BASH Driver)

0x80498000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver)

0x8CE3B000 C:\Windows\system32\DRIVERS\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver)

0x8C940000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)

0x8D759000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)

0xBF032000 C:\Windows\system32\DRIVERS\rt2500usb.sys 245760 bytes (Ralink Technology Inc., Sample Driver for Ralink 802.11g Wireless USB Adapters)

0x8C8FA000 C:\Windows\system32\DRIVERS\e1e6032.sys 241664 bytes (Intel Corporation, Intel® PRO/1000 Adapter NDIS 6 deserialized driver)

0x8320F000 C:\Windows\system32\drivers\NETIO.SYS 241664 bytes (Microsoft Corporation, Network I/O Subsystem)

0xAB24B000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)

0x8811F000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver)

0x8CF43000 C:\Windows\system32\DRIVERS\usbhub.sys 217088 bytes (Microsoft Corporation, Default Hub Driver for USB)

0x8D605000 C:\Windows\System32\Drivers\N360\0308000.029\SYMTDI.SYS 212992 bytes (Symantec Corporation, Network Dispatch Driver)

0x82210000 ACPI_HAL 208896 bytes

0x82210000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)

0x807C8000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)

0x8D6DD000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)

0x8CE0C000 C:\Windows\system32\DRIVERS\msiscsi.sys 192512 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)

0x8D3B8000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))

0x805C9000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)

0x8CA08000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)

0xA96EE000 C:\Windows\system32\DRIVERS\nwifi.sys 172032 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)

0xACA00000 C:\Windows\System32\Drivers\fastfat.SYS 163840 bytes (Microsoft Corporation, Fast FAT File System Driver)

0x8816F000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache)

0x806E7000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)

0xAB29C000 C:\Windows\System32\DRIVERS\srv2.sys 159744 bytes (Microsoft Corporation, Smb 2.0 Server driver)

0x8CF89000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)

0x8D639000 C:\Windows\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)

0x8CEA9000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))

0x881A7000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)

0xAB20B000 C:\Windows\system32\drivers\mrxdav.sys 135168 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)

0x8CFC3000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)

0xAB22C000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr)

0x807AA000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension)

0x8DE67000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)

0xA97A2000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver)

0x83334000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)

0xA960B000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)

0xA97BF000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)

0x8C9E2000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)

0xAB284000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)

0x8DE84000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver)

0x8CE87000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)

0xBF06E000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)

0xBF009000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)

0x8D70F000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)

0x831DD000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver)

0xA97D8000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver)

0x8CEEF000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)

0x8D66C000 C:\Windows\System32\Drivers\N360\0308000.029\SYMFW.SYS 86016 bytes (Symantec Corporation, Firewall Filter Driver)

0xBF09C000 C:\Windows\system32\DRIVERS\USBSTOR.SYS 86016 bytes (Microsoft Corporation, USB Mass Storage Class Driver)

0xBF0B1000 C:\Windows\system32\DRIVERS\WUDFRd.sys 86016 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Reflector)

0xBF0E1000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100906.003\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)

0x8CEDB000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)

0x8D681000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)

0xA9722000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)

0x8D73C000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)

0xBF0C6000 C:\Windows\system32\DRIVERS\WUDFPf.sys 73728 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)

0x88196000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)

0x8CF78000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)

0x8047F000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)

0x805B9000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)

0x8DF61000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 65536 bytes (Microsoft Corporation, Hid Class Library)

0xA96DE000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)

0x80792000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)

0x8CF04000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver)

0x8334F000 C:\Windows\system32\DRIVERS\intelppm.sys 61440 bytes (Microsoft Corporation, Processor Device Driver)

0x881D1000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)

0x88160000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)

0x8070E000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)

0x8CECC000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)

0x8C97E000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)

0x8071D000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)

0x81860000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)

0x8D72E000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)

0x833EB000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)

0x8077D000 C:\Windows\system32\DRIVERS\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)

0x8D65E000 C:\Windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS 57344 bytes (Symantec Corporation, NDIS Filter Driver)

0x8DFD2000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)

0x8CBE9000 C:\Windows\system32\drivers\modem.sys 53248 bytes (Microsoft Corporation, Modem Device Driver)

0x8CF36000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)

0xBF085000 C:\Windows\system32\DRIVERS\usbscan.sys 53248 bytes (Microsoft Corporation, USB Scanner Driver)

0x80683000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)

0xACA32000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)

0x8CFB7000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)

0x8C8EE000 C:\Windows\System32\drivers\watchdog.sys 49152 bytes (Microsoft Corporation, Watchdog Driver)

0x8DFDF000 C:\Windows\System32\Drivers\dump_dumpata.sys 45056 bytes

0x8C9D7000 C:\Windows\system32\DRIVERS\fdc.sys 45056 bytes (Microsoft Corporation, Floppy Disk Controller Driver)

0x8CF14000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)

0x8CF1F000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)

0x8CFF4000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)

0x8CE9E000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)

0x8DF82000 C:\Windows\system32\DRIVERS\point32k.sys 45056 bytes (Microsoft Corporation, Point32.sys)

0x8CE7C000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)

0x881F1000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)

0x8C935000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)

0x8DFF2000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)

0x8CF2C000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)

0xA9718000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver)

0x8D795000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)

0xACA28000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)

0x8D74F000 C:\Windows\system32\drivers\N360\0308000.029\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)

0xBF092000 C:\Windows\system32\DRIVERS\usbprint.sys 40960 bytes (Microsoft Corporation, USB Printer driver)

0xBF0D8000 C:\Windows\system32\DRIVERS\asyncmac.sys 36864 bytes (Microsoft Corporation, MS Remote Access serial network driver)

0x881C8000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)

0x8D3E5000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)

0x8DF58000 C:\Windows\system32\DRIVERS\hidusb.sys 36864 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)

0x8DFC9000 C:\Windows\system32\DRIVERS\kbdhid.sys 36864 bytes (Microsoft Corporation, HID Keyboard Filter Driver)

0xBF160000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)

0x83058000 C:\Windows\System32\Drivers\PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)

0x8CE00000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)

0x8D725000 C:\Windows\system32\DRIVERS\SymIMv.sys 36864 bytes (Symantec Corporation, NDIS 6.0 Filter Driver for Windows Vista)

0x81840000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)

0x88000000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)

0x806D6000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)

0x8CBF6000 C:\Windows\system32\drivers\Afc.sys 32768 bytes (Arcsoft, Inc., Arcsoft® ASPI Shell)

0x807A2000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)

0x80490000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)

0x8DFEA000 C:\Windows\System32\Drivers\dump_atapi.sys 32768 bytes

0x8DF7A000 C:\Windows\system32\DRIVERS\mouhid.sys 32768 bytes (Microsoft Corporation, HID Mouse Filter Driver)

0x806DF000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)

0x8CFE4000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)

0x8CFEC000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)

0x88158000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)

0xACA3E000 C:\Windows\system32\DRIVERS\xaudio.sys 32768 bytes (Conexant Systems, Inc., Modem Audio Device Driver)

0x8D3F5000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)

0x8D200000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)

0x80776000 C:\Windows\system32\DRIVERS\intelide.sys 28672 bytes (Microsoft Corporation, Intel PCI IDE Driver)

0x80408000 C:\Windows\system32\kdcom.dll 28672 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)

0x8DF73000 C:\Windows\system32\DRIVERS\NuidFltr.sys 28672 bytes (Microsoft Corporation, Filter Driver for Microsoft Hardware HID Non-User Input Data)

0x8D3EE000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)

0x8078B000 C:\Windows\system32\drivers\pciide.sys 28672 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)

0x8CA00000 C:\Windows\System32\Drivers\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)

0xACA46000 C:\Windows\system32\DRIVERS\LVPr2Mon.sys 20480 bytes (-, -)

0xAB311000 C:\Windows\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface x86 Driver)

0x8CF2A000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)

0x8DF71000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)

==============================================

>Stealth

==============================================

0x05D40000 Hidden Image-->Intuit.Spc.Map.WindowsFirewallUtilities.dll [ EPROCESS 0x84AD4310 ] PID: 4068, 1077248 bytes

0x016A0000 Hidden Image-->SupportSoft.Agent.Sprocket.dll [ EPROCESS 0x84DDCBA8 ] PID: 3856, 28672 bytes

0x01670000 Hidden Image-->SupportSoft.Agent.Sprocket.SupportMessage.dll [ EPROCESS 0x84DDCBA8 ] PID: 3856, 45056 bytes

0x00C50000 Hidden Image-->Intuit.Spc.Foundations.Portability.dll [ EPROCESS 0x84AD4310 ] PID: 4068, 471040 bytes

0x05220000 Hidden Image-->Intuit.Spc.Map.Reporter.dll [ EPROCESS 0x84AD4310 ] PID: 4068, 479232 bytes

0x00C40000 Hidden Image-->Intuit.Spc.Foundations.Primary.Logging.dll [ EPROCESS 0x84AD4310 ] PID: 4068, 53248 bytes

0x8DF959B0 Unknown thread object [ ETHREAD 0x875CC3F8 ] , 600 bytes

0x8DF98B10 Unknown thread object [ ETHREAD 0x873ACD78 ] , 600 bytes

0x03290000 Hidden Image-->Intuit.Spc.Foundations.Primary.ExceptionHandling.dll [ EPROCESS 0x84AD4310 ] PID: 4068, 77824 bytes

0x00800000 Hidden Image-->sprtmessage.dll [ EPROCESS 0x84DDCBA8 ] PID: 3856, 77824 bytes

0x04930000 Hidden Image-->System.Data.SQLite.DLL [ EPROCESS 0x84AD4310 ] PID: 4068, 778240 bytes

0x033E0000 Hidden Image-->Intuit.Spc.Foundations.Primary.Config.dll [ EPROCESS 0x84AD4310 ] PID: 4068, 86016 bytes

Elise · September 7, 2010

Hi, on first sight no active malware here; its quite possible that this is caused by a disk error. However, first lets have a closer look to rule out malware.

COMBOFIX

---------------

Please download ComboFix from one of these locations:

Bleepingcomputer
ForoSpyware

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
Double click on Combofix.exe and follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

little3dee · September 8, 2010

Hello - whew - I almost freaked out because after the report was done I could not get online or open any of my computer programs without it saying "Illegal operation attempted on a registry keyt hat has been marked for deletion." I couldn't even open the report. I decided to reboot and all seems well. I still have my antivirus, firewall, and Windows Defender disabled and will leave them disabled until you tell me to turn them back on. Here is the Combofix report:

ComboFix 10-09-07.01 - Dee 09/07/2010 20:27:35.1.2 - x86

Microsoft

Elise · September 8, 2010

Hi, you can turn on your AV protection. The problem you had after combofix was run sometimes occurs, but is nothing malicious. A reboot fixes the issue.

Please click Start > Programs > Accessories, right click on Command Prompt and select "run as administrator".

At the command prompt type chkdsk /r and press enter. Type Y and press enter to schedule the scan for next reboot and exit the command prompt.

Restart the computer and allow the disk check to run unhindered. Note - this may take a while.

UPDATE JAVA

------------------

Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:

Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
Look for "JDK 6 Update 21 (JDK or JRE)".
Click the "Download JRE" button to the right.
Select your Platform: "Windows".
Select your Language: "Multi-language".
Read the License Agreement, and then check the box that says: "Accept License Agreement".
Click Continue and the page will refresh.
Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
Close any programs you may have running - especially your web browser.

Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.

Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u21-windows-i586.exe to install the newest version.
If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
When the Java Setup - Welcome window opens, click the Install > button.
If offered to install a Toolbar, just uncheck the box before continuing unless you want it.

-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.

-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.

Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

When done, launch MBAM, update it and see if it completes a scan now.

little3dee · September 10, 2010

Hello - I did all that was asked above. Assuming I did it correctly (I don't think I had any problems) I ran an MBAM scan of the C drive and it said it stopped working again. Although this time it made it to the 48 minute mark, which is further than before. Any ideas? Thanks.

little3dee · September 10, 2010

One more thing I want to add is that my MBAM icon has a shield on it - a 4 color shield. I know when I've used MBAM on my work computer, I've never seen this shield before. Is the shield normal?

Elise · September 10, 2010

Please uninstall MBAM using mbam-clean and after a reboot redownload and reinstall it.

MBAM's tray icon should show a small reddish square with an M in it as far as I know.

little3dee · September 12, 2010

I removed the MBAM I had previously and reinstalled it. The icon still has a 4 color shield over the icon with the red "M". I ran a new scan again to see if it would work again and I got a new error I hadn't seen before:

"An error has occured. Please report this error to our support team. MBAM_ERROR_FILE_SCAN (0, 28)"

After I clicked ok the scan kept running for a few more seconds, then I got the usual box pop up that says that the program stopped working.

Thanks for your continued help.

Elise · September 12, 2010

Please run another MBAM quick scan and post me the resulting log.

little3dee · September 12, 2010

Here are the results for the quick scan:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4599

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18943

9/12/2010 10:36:13 AM

mbam-log-2010-09-12 (10-36-13).txt

Scan type: Quick scan

Objects scanned: 138253

Time elapsed: 9 minute(s), 10 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Elise · September 12, 2010

I'm so sorry, I meant to type another OTL quick scan, not MBAM. Could you please rerun OTL and click the Quick Scan button?

little3dee · September 12, 2010

Do I need to check "all users" this time?

Elise · September 12, 2010

Yes, please.

little3dee · September 12, 2010

OTL scan report:

OTL logfile created on: 9/12/2010 11:45:41 AM - Run 2

OTL by OldTimer - Version 3.2.11.0 Folder = C:\Users\Dee\Desktop

Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation

Internet Explorer (Version = 8.0.6001.18943)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 51.00% Memory free

4.00 Gb Paging File | 3.00 Gb Available in Paging File | 73.00% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files

Drive C: | 288.04 Gb Total Space | 129.22 Gb Free Space | 44.86% Space Free | Partition Type: NTFS