Error on Installation

[Paul L]

On initial installation I checked update and run on the finished screen and got this crash.

An error has occured. Please report this error code to our support team.

MBAM_ERROR_UPDATING(122.0.MultiByteToWideChar)

The data area passed to a system call is too small.

[Paul L]

After starting the program from its icon and clicking on update I got the same error.

[Maurice Naggar]

Paul,

Give one try using the following steps as outlined (in that order)

Please folow this sequence for MBAM removal & re-install:

1) Go to Control Panel and Add-or-Remove programs.

uninstall Malwarebytes' Anti-Malware (if not listed there, skip to step2A)

Exit Control Panel

2) Logoff and restart your computer

2a) Get, save, and then run the utility at the following link

http://www.malwarebytes.org/mbam-clean.exe

3)Logoff and restart your computer again.

4)Now, reinstall Malwarebytes' Anti-Malware.

You may download a fresh copy for the reinstall from the following link:

http://malwarebytes.org/mbam.php

If you purchased MBAM (have a license) you will need to reenter your ID and Key afterwards to get the Protection module enabled.

5) When initial install has finished, exit it, logoff & Restart one more time.

Next, do the Update procedure.