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Rootkit.Win32.TDSS.tdl4 that won't go away?


JMaher

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Hello all, thanks in advance for any help you can provide! First time poster...

In the last week, I've noticed when I have IE8 up, maybe a few times an hour, I'll get a random popup window even when I'm not doing anything. I run Zone Alarm and AVG 9.0, and occasionally run MBAM. I am savvy enough to know not to download anything suspicious from a website, etc. In short, I think I'm pretty darn careful! So I virtually never have problems with viruses or spyware that aren't immediately caught and disposed of. But this thing I have now: AVG doesn't catch it. MBAM doesn't catch it. Before coming here, I tried TDSSKiller and ComboFix, both of which flag something suspicious (Rootkit.Win32.TDSS.tdl4 in \HardDisk0\MBR it seems)... but for all their running, "curing," and rebooting... the infection continues to show up as though they had no effect.

The popups are annoying, but my main concern of course is the theft of info, passwords, etc. so I want to squash this ASAP. I followed the instructions on the "pinned" post as best I could:

1) Ran MBAM and found nothing.

2) Ran AVG 9.0 and found nothing.

3) Ran DeFogger successfully.

4) Ran DDS successfully.

5) Several attempts to run GMER Rootkit Scanner have caused my machine to immediately reboot after about 10 minutes, and I don't see a log to see how far it's even getting. So I have yet to have a successful complete run of it, nor to produce the requested "ark" file.

Here is the DDS file:

DDS (Ver_10-03-17.01)

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