Malware removal, help required!

cowdenbeath · September 4, 2010

Hi,

So my computer has got to the point were it's ridiculously unresponsive. I mean I can't even stream videos without having google chrome giving me a few unresponsive page warnings. It is slow to start up, and I constantly have my browser crashing when surfing the internet(IE and chrome as well as firefox). I am using BitDefender antivirus and a scan with this did not make things any better. I use Windows XP and my computer is now about 6 or 7 years old, so I attribute the slowness to an accumulation of malware over time.

I have also performed a scan with MBAM, and this returned no malware detections. I followed the instructions in http://forums.malwarebytes.org/index.php?showtopic=9573 exactly and obtained the required logs, which are listed below. DDS and MBAM ran ok, but I had to put the computer into Safe mode before GMER would complete a scan. The first few times I got the blue screen of death, but it worked after switching to Safe mode.

I want to get my computer running smoothly again so I was hoping someone could instruct me how to remove the malware infecting it. Any advice would be much appreciated. Thanks

DDS (Ver_10-03-17.01) - NTFSx86

Run by Mandeep at 22:33:45.71 on 03/09/2010

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.247 [GMT 1:00]

AV: BitDefender Antivirus *On-access scanning enabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe

C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Mandeep\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}

uSearchURL,(Default) = hxxp://uk.search.yahoo.com/search?fr=mcafee&p=%s

mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\localsys64.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll

BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: {A057A204-BACC-4D26-9990-79A187E2698E} - No File

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2009\IEToolbar.dll

TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll

TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -

TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File

TB: {5D956A61-05E7-427B-A2B1-BF32FB18B1BE} - No File

TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File

TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRunOnce: [shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE -Update -1103472 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.3; OfficeLivePatch.0.0)" -"http://www.nationalexpress.com/coach/index.cfm?utm_source=Google&utm_medium=ppc"

mRun: [bDAgent] "c:\program files\bitdefender\bitdefender 2009\bdagent.exe"

mRun: [bitDefender Antiphishing Helper] "c:\program files\bitdefender\bitdefender 2009\IEShow.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE

IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe

IE: {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - c:\program files\empirepokermaster\empirepoker\RunEPoker.exe

IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partygaming\partypoker\RunApp.exe

IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {88CFA58B-A63F-4A94-9C54-0C7A58E3333E} - {17A84966-F1E9-4645-AA9E-5E771EE1C859} - c:\progra~1\nuclea~1\videoget\plugins\VIDEOG~1.DLL

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL

DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab

DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab

DPF: {339234B4-4E14-4280-B8B4-8BAE5AF99063} - hxxp://zone.msn.com/bingame/zpagames/zpa_kqrp.cab46783.cab

DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} - hxxp://musicstore.connect.com/XSL/mb_us/html/activexplayer/SMALStreaming.cab

DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab

DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - hxxp://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab

DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab

DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab

DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - hxxp://launch.gamespyarcade.com/software/launch/alaunch.cab

DPF: {7DFDB8FD-B498-4958-B930-38021B94351D} - hxxp://imlive.com/chatsource/ImlCID.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - hxxp://acs.pandasoftware.com/activescan/as5free/asinst.cab

DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - hxxp://messenger.msn.com/download/MsnMessengerSetupDownloader.cab

DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://messenger.zone.msn.com/binary/ZIntro.cab47946.cab

DPF: {BD393C14-72AD-4790-A095-76522973D6B8} - hxxp://messenger.zone.msn.com/binary/Bankshot.cab31267.cab

DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} - hxxp://www.systemrequirementslab.com/sysreqlab.cab

DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_03-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab

DPF: {D4003189-95B1-4A2F-9A87-F2B03665960D} - hxxp://www.vexcast.com/download/vexcast.cab

DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab41227.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - hxxp://fdl.msn.com/zone/datafiles/heartbeat.cab

DPF: {FDDBE2B8-6602-4AD8-946D-94C5A32FA6C5} - hxxp://67.15.101.3/g_bin/eng/snooker_2_0_0_28.cab

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL

Notify: igfxcui - igfxdev.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll

LSA: Authentication Packages = msv1_0 c:\windows\system32\vtUnnMFv

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mandeep\applic~1\mozilla\firefox\profiles\djvoi36x.default\

FF - component: c:\program files\mozilla firefox\components\FFComm.dll

FF - plugin: c:\documents and settings\mandeep\application data\facebook\npfbplugin_1_0_3.dll

FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll

FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\microsoft\office live\npOLW.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll

FF - plugin: c:\program files\veetle\player\npvlc.dll

FF - plugin: c:\program files\veetle\plugins\npVeetle.dll

FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll

FF - plugin: c:\program files\veoh networks\veoh\plugins\noreg\NPVeohVersion.dll

FF - plugin: c:\program files\veoh networks\veohwebplayer\NPVeohTVPlugin.dll

FF - plugin: c:\program files\veoh networks\veohwebplayer\npWebPlayerVideoPluginATL.dll

FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr

ef", true);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2008-12-22 12872]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-12-22 67656]

R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2007-10-29 607576]

R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-10-4 54752]

R2 hnmwrlspkt;HomeNet Manager Wireless Protocol;c:\windows\system32\drivers\hnm_wrls_pkt.sys [2006-7-14 13824]

R2 wsppkt;Wireless Security Protocol;c:\windows\system32\drivers\wsp_pkt.sys [2006-7-14 13696]

R3 bdfm;BDFM;c:\windows\system32\drivers\bdfm.sys [2008-9-18 111112]

S2 gupdate1ca5109915e350a;Google Update Service (gupdate1ca5109915e350a);c:\program files\google\update\GoogleUpdate.exe [2009-10-19 133104]

S3 Arrakis3;BitDefender Arrakis Server;c:\program files\common files\bitdefender\bitdefender arrakis server\bin\Arrakis3.exe [2008-7-17 118784]

S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]

S3 mbr;mbr;\??\c:\docume~1\mandeep\locals~1\temp\mbr.sys --> c:\docume~1\mandeep\locals~1\temp\mbr.sys [?]

S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2006-10-17 35072]

S3 PAC207;PC Camera;c:\windows\system32\drivers\PFC027.SYS [2007-10-25 616064]

S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-22 12872]

S3 vaxscsi;vaxscsi;c:\windows\system32\drivers\vaxscsi.sys [2006-4-5 223128]

=============== Created Last 30 ================

2010-09-03 21:18:25 20 ----a-w- c:\documents and settings\mandeep\defogger_reenable

2010-08-31 01:40:11 0 d--h--w- c:\windows\PIF

2010-08-16 19:58:34 0 d-----w- c:\program files\Trend Micro

==================== Find3M ====================

2010-08-19 02:39:39 81984 ----a-w- c:\windows\system32\bdod.bin

2010-07-27 06:30:35 8462336 ------w- c:\windows\system32\dllcache\shell32.dll

2010-06-30 12:31:35 149504 ----a-w- c:\windows\system32\schannel.dll

2010-06-30 12:31:35 149504 ------w- c:\windows\system32\dllcache\schannel.dll

2010-06-24 16:51:58 11077120 ----a-w- c:\windows\system32\dllcache\ieframe.dll

2010-06-24 12:22:03 916480 ----a-w- c:\windows\system32\wininet.dll

2010-06-24 12:22:03 916480 ----a-w- c:\windows\system32\dllcache\wininet.dll

2010-06-24 12:22:03 12800 ------w- c:\windows\system32\dllcache\xpshims.dll

2010-06-24 12:22:02 1210368 ----a-w- c:\windows\system32\dllcache\urlmon.dll

2010-06-24 12:22:01 611840 ----a-w- c:\windows\system32\dllcache\mstime.dll

2010-06-24 12:22:01 5951488 ----a-w- c:\windows\system32\dllcache\mshtml.dll

2010-06-24 12:22:01 206848 ----a-w- c:\windows\system32\dllcache\occache.dll

2010-06-24 12:21:59 599040 ----a-w- c:\windows\system32\dllcache\msfeeds.dll

2010-06-24 12:21:59 55296 ----a-w- c:\windows\system32\dllcache\msfeedsbs.dll

2010-06-24 12:21:59 25600 ----a-w- c:\windows\system32\dllcache\jsproxy.dll

2010-06-24 12:21:58 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll

2010-06-24 12:21:58 1986560 ----a-w- c:\windows\system32\dllcache\iertutil.dll

2010-06-24 12:21:58 184320 ----a-w- c:\windows\system32\dllcache\iepeers.dll

2010-06-24 12:21:56 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll

2010-06-24 12:21:55 387584 ----a-w- c:\windows\system32\dllcache\iedkcs32.dll

2010-06-23 13:44:04 1851904 ----a-w- c:\windows\system32\win32k.sys

2010-06-23 13:44:04 1851904 ------w- c:\windows\system32\dllcache\win32k.sys

2010-06-23 12:08:09 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe

2010-06-21 15:27:11 354304 ------w- c:\windows\system32\dllcache\srv.sys

2010-06-18 13:36:12 3558912 ------w- c:\windows\system32\dllcache\moviemk.exe

2010-06-17 14:03:00 80384 ----a-w- c:\windows\system32\iccvid.dll

2010-06-14 14:31:20 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe

2010-06-14 07:41:45 1172480 ----a-w- c:\windows\system32\msxml3.dll

2010-06-14 07:41:45 1172480 ------w- c:\windows\system32\dllcache\msxml3.dll

2006-11-20 09:01:08 163840 ----a-w- c:\program files\common files\AMCap.exe

2005-10-27 00:14:05 184565 --sha-r- c:\windows\system32\patcher.exe

2010-05-18 21:50:36 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

2009-06-24 22:31:09 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat

2009-06-24 22:31:09 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009062420090625\index.dat

2010-05-18 21:50:36 98304 --sha-w- c:\windows\system32\config\systemprofile\local settings\temporary internet files\content.ie5\index.dat

2009-06-24 22:31:09 32768 --sha-w- c:\windows\system32\config\systemprofile\privacie\index.dat

============= FINISH: 22:36:03.37 ===============

Attach.rar

Maniac · September 5, 2010

Hello cowdenbeath! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

The process of cleaning your system may take some time, so please be patient.
Follow my instructions step by step if there is a problem somewhere, stop and tell me.
Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
If you don't know or can't understand something please ask.
Do not install or uninstall any software or hardware, while work on.
Keep me informed about any changes.

Step 1

It seems you have some leftovers from your old antivirus protection software - AVG Anti-Virus Free . Let's clean these leftovers:

http://download.avg.com/filedir/util/avg_a.../avgremover.exe

Step 2

Please, uninstall the following applications:

Adobe Reader 9.3.3
Norton Security Scan

You can read, how to do this here:

Step 3

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

Double-click on JavaRa.exe to start the program.
From the drop-down menu, choose English and click on Select.
JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
A logfile will pop up. Please save it to a convenient location and post it back when you reply
Then look for the following Java folders and if found delete them.
C:\Program Files\Java
C:\Program Files\Common Files\Java
C:\Windows\Sun
C:\Documents and Settings\All Users\Application Data\Java
C:\Documents and Settings\All Users\Application Data\Sun\Java
C:\Documents and Settings\username\Application Data\Java
C:\Documents and Settings\username\Application Data\Sun\Java

Step 4

I also see you have Viewpoint installed...

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

Viewpoint
Viewpoint Manager
Viewpoint Media Player

Step 5

Launch Malwarebytes' Anti-Malware
Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

JavaRa log
Malwarebytes' Anti-Malware log
a new fresh DDS log only

cowdenbeath · September 5, 2010

Hi Borislav, thanks for helping. I followed your instructions exactly and obtained the logs:

JavaRa 1.16 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sun Sep 05 16:04:30 2010

Found and removed: C:\WINDOWS\Installer\{7148F0A8-6813-11D6-A77B-00B0D0142030}

Found and removed: Software\JavaSoft\Java2D\1.5.0_03

Found and removed: Software\JavaSoft\Java2D\1.5.0_06

Found and removed: Software\JavaSoft\Java2D\1.5.0_09

Found and removed: Software\JavaSoft\Java2D\1.5.0_10

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_09

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510006

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510009

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D511000

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F841731866D117AB7000B0D410203

Found and removed: SOFTWARE\Classes\JavaPlugin.142_03

Found and removed: Software\Classes\JavaPlugin.160

------------------------------------

Finished reporting.

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4550

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

05/09/2010 16:27:59

mbam-log-2010-09-05 (16-27-59).txt

Scan type: Quick scan

Objects scanned: 135663

Time elapsed: 13 minute(s), 37 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS (Ver_10-03-17.01) - NTFSx86

Run by Mandeep at 19:56:14.09 on 05/09/2010

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.259 [GMT 1:00]

AV: BitDefender Antivirus *On-access scanning enabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe

C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe

C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Mandeep\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}

uSearchURL,(Default) = hxxp://uk.search.yahoo.com/search?fr=mcafee&p=%s

mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\localsys64.exe,

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll

BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: {A057A204-BACC-4D26-9990-79A187E2698E} - No File

BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll

TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2009\IEToolbar.dll

TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll

TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -

TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File

TB: {5D956A61-05E7-427B-A2B1-BF32FB18B1BE} - No File

TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File

TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRunOnce: [shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE -Update -1103472 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.3; OfficeLivePatch.0.0)" -"http://www.nationalexpress.com/coach/index.cfm?utm_source=Google&utm_medium=ppc"

mRun: [bDAgent] "c:\program files\bitdefender\bitdefender 2009\bdagent.exe"

mRun: [bitDefender Antiphishing Helper] "c:\program files\bitdefender\bitdefender 2009\IEShow.exe"

mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot