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Can't Update Windows Among Other Things

cloner83

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in Resolved Malware Removal Logs

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cloner83

cloner83

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Hi guys, Im hoping that i doing this is the right place. I have a few problems with my laptop, 1 is that i cant update windows, 2 is that my phone wont sync up and 3 a few other random things are happening which prevent me from opening anything from the taskbar. please help me.

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cloner83

cloner83

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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 25/01/2010 11:43:51 AM

System Uptime: 9/01/2010 1:38:36 PM (5643 hours ago)

Motherboard: Hewlett-Packard | | 3659

Processor: Intel® Core i3 CPU M 330 @ 2.13GHz | CPU | 2133/1066mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 454 GiB total, 61.737 GiB free.

D: is FIXED (NTFS) - 12 GiB total, 1.909 GiB free.

E: is FIXED (FAT32) - 0 GiB total, 0.094 GiB free.

F: is CDROM (CDFS)

==== Disabled Device Manager Items =============

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: adfs

Device ID: ROOT\LEGACY_ADFS\0000

Manufacturer:

Name: adfs

PNP Device ID: ROOT\LEGACY_ADFS\0000

Service: adfs

==== System Restore Points ===================

RP185: 30/08/2010 10:21:46 AM - SPTD setup V1.62

RP187: 30/08/2010 9:16:51 PM - Windows Update

RP188: 30/08/2010 11:19:07 PM - Installed Java 6 Update 21

RP189: 31/08/2010 10:27:29 AM - Removed Ask Toolbar.

RP191: 31/08/2010 11:56:43 AM - Microsoft Antimalware Checkpoint

RP192: 31/08/2010 2:54:06 PM - Installed Kaspersky Internet Security 2011.

RP193: 1/09/2010 9:20:58 AM - Installed HiJackThis

RP194: 1/09/2010 11:08:39 AM - Norton 360 Registry Clean

==== Installed Programs ======================

Acrobat.com

ActiveCheck component for HP Active Support Library

ACX AdminClient Setup

Adobe AIR

Adobe Color Video Profiles CS CS4

Adobe Community Help

Adobe Creative Suite 5 Master Collection

Adobe Flash Player 10 ActiveX

Adobe Flash Player 10 Plugin

Adobe Media Player

Adobe Reader 9.3.1 MUI

Adobe Shockwave Player

AdobeColorCommonSetRGB

Aegisub 2.1.8

AGEIA PhysX v7.09.13

Apple Application Support

Apple Mobile Device Support

Apple Software Update

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cloner83

cloner83

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here it is...

DDS (Ver_10-03-17.01) - NTFSx86

Run by Ash & Ree at 16:37:15.92 on Wed 01/09/2010

Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_21

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.61.1033.18.3063.1356 [GMT 10:00]

============== Running Processes ===============

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\STacSV.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\Hpservice.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskhost.exe

C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\aestsrv.exe

C:\Program Files\LSI SoftModem\agrsmsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\system32\dgdersvc.exe

C:\Program Files\FolderSize\FolderSizeSvc.exe

C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

C:\Windows\system32\FsUsbExService.Exe

C:\Program Files\IDT\WDM\sttray.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Windows Live\Device Manager\msgrdvmn.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\CyberLink\Shared files\RichVideo.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\Firetrust\MailWasher\MailWasherPro.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

C:\Windows\system32\taskeng.exe

c:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe

c:\Program Files\Hewlett-Packard\Media\Live TV\TVAgent.exe

C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe

C:\Program Files\Norton 360\Engine\4.2.0.12\ccSvcHst.exe

C:\Program Files\Firetrust\MailWasher\MailWasherProApp.exe

C:\Windows\system32\conhost.exe

C:\Program Files\Norton 360\Engine\4.2.0.12\ccSvcHst.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Invision\mirc.exe

C:\Program Files\Aegisub\aegisub32.exe

C:\Program Files\Aegisub\aegisub32.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\System32\svchost.exe -k swprv

C:\Users\Ash & Ree\Downloads\36f1y571.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Users\Ash & Ree\Downloads\dds.scr

C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com.au/

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\4.2.0.12\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\4.2.0.12\IPSBHO.DLL

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~4\office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll

TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\4.2.0.12\coIEPlg.dll

TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File

TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [WindowsLivePhone] "c:\program files\windows live\device manager\msgrdvmn.exe" /AutoRun

uRun: [Norton Download Manager{N360S_NU

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cloner83

cloner83

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DDS (Ver_10-03-17.01) - NTFSx86

Run by Ash & Ree at 16:37:15.92 on Wed 01/09/2010

Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_21

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.61.1033.18.3063.1356 [GMT 10:00]

============== Running Processes ===============

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\STacSV.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\Hpservice.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskhost.exe

C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\aestsrv.exe

C:\Program Files\LSI SoftModem\agrsmsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\system32\dgdersvc.exe

C:\Program Files\FolderSize\FolderSizeSvc.exe

C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

C:\Windows\system32\FsUsbExService.Exe

C:\Program Files\IDT\WDM\sttray.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Windows Live\Device Manager\msgrdvmn.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\CyberLink\Shared files\RichVideo.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\Firetrust\MailWasher\MailWasherPro.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

C:\Windows\system32\taskeng.exe

c:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe

c:\Program Files\Hewlett-Packard\Media\Live TV\TVAgent.exe

C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe

C:\Program Files\Norton 360\Engine\4.2.0.12\ccSvcHst.exe

C:\Program Files\Firetrust\MailWasher\MailWasherProApp.exe

C:\Windows\system32\conhost.exe

C:\Program Files\Norton 360\Engine\4.2.0.12\ccSvcHst.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Invision\mirc.exe

C:\Program Files\Aegisub\aegisub32.exe

C:\Program Files\Aegisub\aegisub32.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\System32\svchost.exe -k swprv

C:\Users\Ash & Ree\Downloads\36f1y571.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Users\Ash & Ree\Downloads\dds.scr

C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com.au/

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\4.2.0.12\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\4.2.0.12\IPSBHO.DLL

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~4\office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll

TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\4.2.0.12\coIEPlg.dll

TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File

TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [WindowsLivePhone] "c:\program files\windows live\device manager\msgrdvmn.exe" /AutoRun

uRun: [Norton Download Manager{N360S_NUC_prod_1.19_4.1.0.32}] c:\users\public%5

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cloner83

cloner83

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  • Author
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DDS (Ver_10-03-17.01) - NTFSx86

Run by Ash & Ree at 16:37:15.92 on Wed 01/09/2010

Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_21

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.61.1033.18.3063.1356 [GMT 10:00]

============== Running Processes ===============

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\STacSV.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\Hpservice.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskhost.exe

C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\aestsrv.exe

C:\Program Files\LSI SoftModem\agrsmsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\system32\dgdersvc.exe

C:\Program Files\FolderSize\FolderSizeSvc.exe

C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

C:\Windows\system32\FsUsbExService.Exe

C:\Program Files\IDT\WDM\sttray.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Windows Live\Device Manager\msgrdvmn.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\CyberLink\Shared files\RichVideo.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\Firetrust\MailWasher\MailWasherPro.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

C:\Windows\system32\taskeng.exe

c:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe

c:\Program Files\Hewlett-Packard\Media\Live TV\TVAgent.exe

C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe

C:\Program Files\Norton 360\Engine\4.2.0.12\ccSvcHst.exe

C:\Program Files\Firetrust\MailWasher\MailWasherProApp.exe

C:\Windows\system32\conhost.exe

C:\Program Files\Norton 360\Engine\4.2.0.12\ccSvcHst.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Invision\mirc.exe

C:\Program Files\Aegisub\aegisub32.exe

C:\Program Files\Aegisub\aegisub32.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\System32\svchost.exe -k swprv

C:\Users\Ash & Ree\Downloads\36f1y571.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Users\Ash & Ree\Downloads\dds.scr

C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com.au/

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\4.2.0.12\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\4.2.0.12\IPSBHO.DLL

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~4\office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll

TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\4.2.0.12\coIEPlg.dll

TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File

TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [WindowsLivePhone] "c:\program files\windows live\device manager\msgrdvmn.exe" /AutoRun

uRun: [Norton Download Manager{N360S_NUC_p

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GT500

GT500

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Posted

Hello, I will be taking over for Chris. :)

Please download MBRCheck from the link below:

http://ad13.geekstogo.com/MBRCheck.exe

This utility will save a log on your desktop that will tell me if your computer's MBR has been compromised. If it tells you that it "Found non-standard or infected MBR" then enter 'N' and press 'Enter' on your keyboard to exit. After MBRCheck finishes and you close it, please either copy and paste the log into a reply or attach the log to a reply.

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cloner83

cloner83

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MBRCheck, version 1.2.3

© 2010, AD

Command-line:

Windows Version: Windows 7 Home Premium Edition

Windows Information: (build 7600), 32-bit

Base Board Manufacturer: Hewlett-Packard

BIOS Manufacturer: Hewlett-Packard

System Manufacturer: Hewlett-Packard

System Product Name: HP Pavilion dv6 Notebook PC

Logical Drives Mask: 0x0000003c

Kernel Drivers (total 261):

0x8360D000 \SystemRoot\system32\ntkrnlpa.exe

0x83A1D000 \SystemRoot\system32\halmacpi.dll

0x881F9000 \SystemRoot\system32\kdcom.dll

0x83C12000 \SystemRoot\system32\mcupdate_GenuineIntel.dll

0x83C8A000 \SystemRoot\system32\PSHED.dll

0x83C9B000 \SystemRoot\system32\BOOTVID.dll

0x83CA3000 \SystemRoot\system32\CLFS.SYS

0x83CE5000 \SystemRoot\system32\CI.dll

0x83E01000 \SystemRoot\system32\drivers\Wdf01000.sys

0x83E72000 \SystemRoot\system32\drivers\WDFLDR.SYS

0x83E80000 \SystemRoot\system32\DRIVERS\ACPI.sys

0x83EC8000 \SystemRoot\system32\DRIVERS\WMILIB.SYS

0x83ED1000 \SystemRoot\system32\DRIVERS\vdrvroot.sys

0x83EDC000 \SystemRoot\system32\DRIVERS\pci.sys

0x83F06000 \SystemRoot\system32\DRIVERS\msisadrv.sys

0x83F0E000 \SystemRoot\system32\DRIVERS\isapnp.sys

0x83F1D000 \SystemRoot\system32\DRIVERS\mpio.sys

0x83F41000 \SystemRoot\System32\drivers\partmgr.sys

0x83F52000 \SystemRoot\system32\DRIVERS\compbatt.sys

0x83F5A000 \SystemRoot\system32\DRIVERS\BATTC.SYS

0x83F65000 \SystemRoot\system32\DRIVERS\volmgr.sys

0x83F75000 \SystemRoot\System32\drivers\volmgrx.sys

0x83FC0000 \SystemRoot\system32\DRIVERS\intelide.sys

0x83FC7000 \SystemRoot\system32\DRIVERS\PCIIDEX.SYS

0x83FD5000 \SystemRoot\system32\DRIVERS\aliide.sys

0x83FDC000 \SystemRoot\system32\DRIVERS\amdide.sys

0x83FE3000 \SystemRoot\system32\DRIVERS\cmdide.sys

0x83D90000 \SystemRoot\System32\drivers\mountmgr.sys

0x83DA6000 \SystemRoot\system32\DRIVERS\msdsm.sys

0x83DC6000 \SystemRoot\system32\DRIVERS\nvraid.sys

0x8C239000 \SystemRoot\system32\DRIVERS\CLASSPNP.SYS

0x8C25E000 \SystemRoot\system32\DRIVERS\pciide.sys

0x8C265000 \SystemRoot\system32\DRIVERS\viaide.sys

0x8C26D000 \SystemRoot\system32\DRIVERS\iaStorV.sys

0x8C42F000 \SystemRoot\system32\DRIVERS\iaStor.sys

0x8C509000 \SystemRoot\system32\DRIVERS\atapi.sys

0x8C512000 \SystemRoot\system32\DRIVERS\ataport.SYS

0x8C535000 \SystemRoot\system32\DRIVERS\lsi_sas.sys

0x8C54D000 \SystemRoot\system32\DRIVERS\storport.sys

0x8C594000 \SystemRoot\system32\DRIVERS\msahci.sys

0x8C59E000 \SystemRoot\system32\DRIVERS\HpSAMD.sys

0x8C348000 \SystemRoot\system32\DRIVERS\adp94xx.sys

0x8C5B1000 \SystemRoot\system32\DRIVERS\adpahci.sys

0x8C400000 \SystemRoot\system32\DRIVERS\adpu320.sys

0x8C3B2000 \SystemRoot\system32\DRIVERS\djsvs.sys

0x8C3C6000 \SystemRoot\system32\DRIVERS\SCSIPORT.SYS

0x8C200000 \SystemRoot\system32\DRIVERS\amdsata.sys

0x8C60A000 \SystemRoot\system32\DRIVERS\amdsbs.sys

0x8C647000 \SystemRoot\system32\DRIVERS\amdxata.sys

0x8C650000 \SystemRoot\system32\DRIVERS\arc.sys

0x8C666000 \SystemRoot\system32\DRIVERS\arcsas.sys

0x8C67E000 \SystemRoot\system32\DRIVERS\elxstor.sys

0x8C6F1000 \SystemRoot\system32\DRIVERS\iirsp.sys

0x8C701000 \SystemRoot\system32\DRIVERS\lsi_fc.sys

0x8C71B000 \SystemRoot\system32\DRIVERS\lsi_sas2.sys

0x8C72B000 \SystemRoot\system32\DRIVERS\lsi_scsi.sys

0x8C745000 \SystemRoot\system32\DRIVERS\megasas.sys

0x8C750000 \SystemRoot\system32\DRIVERS\MegaSR.sys

0x8C7E2000 \SystemRoot\system32\DRIVERS\nfrd960.sys

0x8C839000 \SystemRoot\system32\DRIVERS\nvstor.sys

0x8C85E000 \SystemRoot\system32\DRIVERS\ql2300.sys

0x8CA1C000 \SystemRoot\system32\DRIVERS\ql40xx.sys

0x8CA71000 \SystemRoot\system32\DRIVERS\SiSRaid2.sys

0x8CA7E000 \SystemRoot\system32\DRIVERS\sisraid4.sys

0x8CA94000 \SystemRoot\system32\DRIVERS\vsmraid.sys

0x8CAB9000 \SystemRoot\system32\drivers\fltmgr.sys

0x8CAED000 \SystemRoot\system32\drivers\N360\0402000.00C\SYMDS.SYS

0x8CB43000 \SystemRoot\system32\drivers\fileinfo.sys

0x8CB54000 \SystemRoot\system32\drivers\N360\0402000.00C\SYMEFA.SYS

0x8CC33000 \SystemRoot\System32\Drivers\Ntfs.sys

0x8CD62000 \SystemRoot\System32\Drivers\msrpc.sys

0x8CD8D000 \SystemRoot\System32\Drivers\ksecdd.sys

0x8CDA0000 \SystemRoot\System32\Drivers\cng.sys

0x8CC00000 \SystemRoot\System32\drivers\pcw.sys

0x8CC0E000 \SystemRoot\System32\Drivers\Fs_Rec.sys

0x8CE12000 \SystemRoot\system32\drivers\ndis.sys

0x8CEC9000 \SystemRoot\system32\drivers\NETIO.SYS

0x8CF07000 \SystemRoot\System32\Drivers\ksecpkg.sys

0x8D029000 \SystemRoot\System32\drivers\tcpip.sys

0x8D172000 \SystemRoot\System32\drivers\fwpkclnt.sys

0x8D1A3000 \SystemRoot\system32\DRIVERS\wd.sys

0x8D1AB000 \SystemRoot\system32\DRIVERS\volsnap.sys

0x8D1EA000 \SystemRoot\system32\DRIVERS\stexstor.sys

0x8D1F3000 \SystemRoot\System32\Drivers\spldr.sys

0x8D1FB000 \SystemRoot\system32\speedfan.sys

0x8D000000 \SystemRoot\system32\DRIVERS\sbp2port.sys

0x8CF2C000 \SystemRoot\System32\drivers\rdyboost.sys

0x8D018000 \SystemRoot\System32\Drivers\mup.sys

0x8CF59000 \SystemRoot\System32\drivers\hwpolicy.sys

0x8CF61000 \SystemRoot\system32\DRIVERS\hpdskflt.sys

0x8D028000 \SystemRoot\system32\giveio.sys

0x8CF6A000 \SystemRoot\System32\DRIVERS\fvevol.sys

0x8CF9C000 \SystemRoot\system32\DRIVERS\disk.sys

0x92706000 \SystemRoot\system32\DRIVERS\cdrom.sys

0x92725000 \SystemRoot\System32\Drivers\Null.SYS

0x9272C000 \SystemRoot\System32\Drivers\Beep.SYS

0x92733000 \??\C:\Windows\system32\drivers\SBREdrv.sys

0x92749000 \SystemRoot\System32\drivers\vga.sys

0x92755000 \SystemRoot\System32\drivers\VIDEOPRT.SYS

0x92776000 \SystemRoot\System32\drivers\watchdog.sys

0x92783000 \SystemRoot\System32\DRIVERS\RDPCDD.sys

0x9278B000 \SystemRoot\system32\drivers\rdpencdd.sys

0x92793000 \SystemRoot\system32\drivers\rdprefmp.sys

0x9279B000 \SystemRoot\System32\Drivers\Msfs.SYS

0x927A6000 \SystemRoot\System32\Drivers\Npfs.SYS

0x927B4000 \SystemRoot\system32\DRIVERS\tdx.sys

0x927CB000 \SystemRoot\system32\DRIVERS\TDI.SYS

0x8CB81000 \SystemRoot\System32\Drivers\N360\0402000.00C\SYMTDIV.SYS

0x927D6000 \??\C:\Windows\system32\Drivers\SYMEVENT.SYS

0x93609000 \SystemRoot\system32\drivers\afd.sys

0x93663000 \SystemRoot\System32\DRIVERS\netbt.sys

0x93695000 \SystemRoot\system32\DRIVERS\wfplwf.sys

0x9369C000 \SystemRoot\system32\DRIVERS\pacer.sys

0x936BB000 \SystemRoot\system32\DRIVERS\vwififlt.sys

0x936CC000 \SystemRoot\system32\DRIVERS\netbios.sys

0x936DA000 \SystemRoot\system32\DRIVERS\wanarp.sys

0x936ED000 \SystemRoot\system32\DRIVERS\termdd.sys

0x936FD000 \SystemRoot\system32\drivers\N360\0402000.00C\Ironx86.SYS

0x9371C000 \SystemRoot\system32\drivers\N360\0402000.00C\SRTSPX.SYS

0x93726000 \SystemRoot\system32\DRIVERS\rdbss.sys

0x93767000 \SystemRoot\system32\drivers\nsiproxy.sys

0x93771000 \SystemRoot\system32\DRIVERS\mssmbios.sys

0x9377B000 \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\IPSDefs\20100830.002\IDSvix86.sys

0x94215000 \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys

0x94273000 \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys

0x94290000 \SystemRoot\System32\drivers\discache.sys

0x9429C000 \SystemRoot\System32\Drivers\dfsc.sys

0x942B4000 \SystemRoot\system32\drivers\N360\0402000.00C\ccHPx86.sys

0x94333000 \SystemRoot\system32\DRIVERS\blbdrive.sys

0x94341000 \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\BASHDefs\20100810.004\BHDrvx86.sys

0x937D3000 \SystemRoot\system32\DRIVERS\tunnel.sys

0x943ED000 \SystemRoot\system32\DRIVERS\CmBatt.sys

0x9682B000 \SystemRoot\system32\DRIVERS\nvlddmkm.sys

0x9719C000 \SystemRoot\system32\DRIVERS\nvBridge.kmd

0x9719E000 \SystemRoot\System32\Drivers\fastfat.SYS

0x94E0D000 \SystemRoot\System32\drivers\dxgkrnl.sys

0x94EC4000 \SystemRoot\System32\drivers\dxgmms1.sys

0x94EFD000 \SystemRoot\system32\DRIVERS\HDAudBus.sys

0x94F1C000 \SystemRoot\system32\DRIVERS\usbehci.sys

0x94F2B000 \SystemRoot\system32\DRIVERS\USBPORT.SYS

0x97633000 \SystemRoot\system32\DRIVERS\bcmwl6.sys

0x978CC000 \SystemRoot\system32\DRIVERS\vwifibus.sys

0x9791B000 \SystemRoot\system32\DRIVERS\1394ohci.sys

0x97947000 \SystemRoot\system32\DRIVERS\jmcr.sys

0x97966000 \SystemRoot\system32\DRIVERS\enecir.sys

0x9797F000 \SystemRoot\system32\DRIVERS\i8042prt.sys

0x97997000 \SystemRoot\system32\DRIVERS\HpqKbFiltr.sys

0x979A0000 \SystemRoot\system32\DRIVERS\kbdclass.sys

0x979AD000 \SystemRoot\system32\DRIVERS\SynTP.sys

0x979E8000 \SystemRoot\system32\DRIVERS\USBD.SYS

0x979EA000 \SystemRoot\system32\DRIVERS\mouclass.sys

0x979F7000 \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

0x97600000 \SystemRoot\system32\DRIVERS\Accelerometer.sys

0x9760B000 \SystemRoot\system32\DRIVERS\wmiacpi.sys

0x97614000 \SystemRoot\system32\DRIVERS\intelppm.sys

0x97626000 \SystemRoot\system32\DRIVERS\CompositeBus.sys

0x94F76000 \SystemRoot\system32\DRIVERS\AgileVpn.sys

0x94F88000 \SystemRoot\system32\DRIVERS\rasl2tp.sys

0x94FA0000 \SystemRoot\system32\DRIVERS\ndistapi.sys

0x94FAB000 \SystemRoot\system32\DRIVERS\ndiswan.sys

0x94FCD000 \SystemRoot\system32\DRIVERS\raspppoe.sys

0x94FE5000 \SystemRoot\system32\DRIVERS\raspptp.sys

0x971C8000 \SystemRoot\system32\DRIVERS\rassstp.sys

0x94E00000 \SystemRoot\System32\Drivers\pcouffin.sys

0x979FD000 \SystemRoot\system32\DRIVERS\swenum.sys

0x8CFBA000 \SystemRoot\system32\DRIVERS\ks.sys

0x971DF000 \SystemRoot\system32\DRIVERS\circlass.sys

0x971ED000 \SystemRoot\system32\DRIVERS\umbus.sys

0x9A208000 \SystemRoot\system32\DRIVERS\usbhub.sys

0x9A24C000 \SystemRoot\System32\Drivers\NDProxy.SYS

0x9A25D000 \SystemRoot\system32\drivers\nvhda32v.sys

0x9A270000 \SystemRoot\system32\drivers\portcls.sys

0x9A29F000 \SystemRoot\system32\drivers\drmk.sys

0x9A2B8000 \SystemRoot\system32\DRIVERS\stwrt.sys

0x9BA1E000 \SystemRoot\system32\DRIVERS\AGRSM.sys

0x9BB3A000 \SystemRoot\system32\drivers\modem.sys

0x9BB47000 \SystemRoot\system32\DRIVERS\hidir.sys

0x9BB56000 \SystemRoot\system32\DRIVERS\HIDCLASS.SYS

0x9BB69000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS

0x9BB70000 \SystemRoot\system32\DRIVERS\kbdhid.sys

0x9BB7C000 \SystemRoot\system32\DRIVERS\mouhid.sys

0x9BB87000 \SystemRoot\system32\DRIVERS\cdfs.sys

0x9BB9D000 \SystemRoot\system32\DRIVERS\usbccgp.sys

0x9BBB4000 \SystemRoot\system32\DRIVERS\dc3d.sys

0x9BBBD000 \SystemRoot\system32\DRIVERS\hidusb.sys

0x9BBC8000 \SystemRoot\system32\DRIVERS\point32k.sys

0x9BBD3000 \SystemRoot\System32\Drivers\crashdmp.sys

0x9A324000 \SystemRoot\System32\Drivers\dump_iaStor.sys

0x9BBE0000 \SystemRoot\System32\Drivers\dump_dumpfve.sys

0x978D6000 \SystemRoot\System32\Drivers\usbvideo.sys

0x82CC0000 \SystemRoot\System32\win32k.sys

0x9BBF1000 \SystemRoot\System32\drivers\Dxapi.sys

0x9BA00000 \SystemRoot\system32\DRIVERS\monitor.sys

0x82F20000 \SystemRoot\System32\TSDDD.dll

0x82F50000 \SystemRoot\System32\cdd.dll

0x82F70000 \SystemRoot\System32\ATMFD.DLL

0x978FA000 \SystemRoot\system32\drivers\luafv.sys

0x96800000 \SystemRoot\system32\drivers\WudfPf.sys

0x94200000 \SystemRoot\System32\Drivers\DefragFS.SYS

0x9BA0B000 \SystemRoot\system32\DRIVERS\lltdio.sys

0x92600000 \SystemRoot\system32\DRIVERS\nwifi.sys

0x9681A000 \SystemRoot\system32\DRIVERS\ndisuio.sys

0x92646000 \SystemRoot\system32\DRIVERS\rspndr.sys

0x92659000 \SystemRoot\system32\drivers\HTTP.sys

0x926DE000 \SystemRoot\system32\DRIVERS\bowser.sys

0x8CFEE000 \SystemRoot\System32\drivers\mpsdrv.sys

0x8CBDA000 \SystemRoot\system32\DRIVERS\mrxsmb.sys

0xA2E38000 \SystemRoot\system32\DRIVERS\mrxsmb10.sys

0xA2E73000 \SystemRoot\system32\DRIVERS\mrxsmb20.sys

0xA2EA6000 \SystemRoot\system32\drivers\peauth.sys

0xA2F3D000 \SystemRoot\System32\Drivers\secdrv.SYS

0xA2F47000 \SystemRoot\System32\DRIVERS\srvnet.sys

0xA2F68000 \SystemRoot\System32\drivers\tcpipreg.sys

0xA2F75000 \SystemRoot\System32\DRIVERS\srv2.sys

0xAD810000 \SystemRoot\System32\DRIVERS\srv.sys

0xAD861000 \SystemRoot\System32\Drivers\N360\0402000.00C\SRTSP.SYS

0xB0827000 \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20100831.038\NAVEX15.SYS

0xB0973000 \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20100831.038\NAVENG.SYS

0xB0987000 \SystemRoot\System32\drivers\dgderdrv.sys

0xB098A000 \??\C:\Windows\system32\FsUsbExDisk.SYS

0xB0993000 \??\C:\Windows\system32\drivers\mbam.sys

0xAD8B8000 \SystemRoot\system32\drivers\spsys.sys

0x76E70000 \Windows\System32\ntdll.dll

0x47910000 \Windows\System32\smss.exe

0x770B0000 \Windows\System32\apisetschema.dll

0x00560000 \Windows\System32\autochk.exe

0x77090000 \Windows\System32\psapi.dll

0x77070000 \Windows\System32\sechost.dll

0x77010000 \Windows\System32\shlwapi.dll

0x76FC0000 \Windows\System32\Wldap32.dll

0x76DC0000 \Windows\System32\rpcrt4.dll

0x76D60000 \Windows\System32\difxapi.dll

0x76D20000 \Windows\System32\ws2_32.dll

0x76C80000 \Windows\System32\advapi32.dll

0x76B80000 \Windows\System32\wininet.dll

0x76AD0000 \Windows\System32\msvcrt.dll

0x76990000 \Windows\System32\urlmon.dll

0x76900000 \Windows\System32\oleaut32.dll

0x76FB0000 \Windows\System32\normaliz.dll

0x76860000 \Windows\System32\usp10.dll

0x767D0000 \Windows\System32\clbcatq.dll

0x767A0000 \Windows\System32\imagehlp.dll

0x766D0000 \Windows\System32\msctf.dll

0x76600000 \Windows\System32\user32.dll

0x76520000 \Windows\System32\kernel32.dll

0x764A0000 \Windows\System32\comdlg32.dll

0x76480000 \Windows\System32\imm32.dll

0x76280000 \Windows\System32\iertutil.dll

0x76230000 \Windows\System32\gdi32.dll

0x76090000 \Windows\System32\setupapi.dll

0x75440000 \Windows\System32\shell32.dll

0x75430000 \Windows\System32\nsi.dll

0x75420000 \Windows\System32\lpk.dll

0x752C0000 \Windows\System32\ole32.dll

0x752A0000 \Windows\System32\devobj.dll

0x75270000 \Windows\System32\cfgmgr32.dll

0x751E0000 \Windows\System32\comctl32.dll

0x75190000 \Windows\System32\KernelBase.dll

0x75070000 \Windows\System32\crypt32.dll

0x75040000 \Windows\System32\wintrust.dll

0x75030000 \Windows\System32\msasn1.dll

Processes (total 84):

0 System Idle Process

4 SYSTEM

308 C:\Windows\System32\smss.exe

460 csrss.exe

528 csrss.exe

536 C:\Windows\System32\wininit.exe

592 C:\Windows\System32\winlogon.exe

612 C:\Windows\System32\services.exe

640 C:\Windows\System32\lsass.exe

648 C:\Windows\System32\lsm.exe

752 C:\Windows\System32\svchost.exe

816 C:\Windows\System32\nvvsvc.exe

856 C:\Windows\System32\svchost.exe

952 C:\Windows\System32\svchost.exe

984 C:\Windows\System32\svchost.exe

1012 C:\Windows\System32\svchost.exe

1088 C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\stacsv.exe

1140 C:\Windows\System32\audiodg.exe

1260 C:\Windows\System32\svchost.exe

1288 C:\Windows\System32\nvvsvc.exe

1324 C:\Windows\System32\hpservice.exe

1420 C:\Windows\System32\svchost.exe

1504 C:\Windows\System32\wlanext.exe

1548 C:\Windows\System32\conhost.exe

1556 C:\Windows\System32\spoolsv.exe

1628 C:\Windows\System32\svchost.exe

1748 C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\AEstSrv.exe

1780 C:\Program Files\LSI SoftModem\agrsmsvc.exe

1800 C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

1828 C:\Program Files\Bonjour\mDNSResponder.exe

1852 C:\Windows\System32\dgdersvc.exe

1904 C:\Program Files\FolderSize\FolderSizeSvc.exe

1940 C:\Windows\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe

1984 C:\Windows\System32\taskhost.exe

328 C:\Windows\System32\dwm.exe

476 C:\Windows\explorer.exe

1320 C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

1568 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

2068 C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

2088 C:\Program Files\IDT\WDM\sttray.exe

2096 C:\Program Files\Microsoft IntelliPoint\ipoint.exe

2124 C:\Program Files\Windows Live\Device Manager\msgrdvmn.exe

2136 C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe

2212 C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

2244 C:\Program Files\Raxco\PerfectSpeed20\PerfectSpeed.exe

2320 C:\Program Files\Windows Sidebar\sidebar.exe

2436 C:\Program Files\Firetrust\MailWasher\MailWasherPro.exe

2896 C:\Windows\System32\FsUsbExService.Exe

3072 C:\Program Files\Common Files\LightScribe\LSSrvc.exe

3096 C:\Program Files\Norton 360\Engine\4.2.0.12\ccsvchst.exe

3468 C:\Windows\System32\taskeng.exe

3524 C:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe

3532 C:\Program Files\Hewlett-Packard\Media\Live TV\TVAgent.exe

3652 C:\Program Files\CyberLink\Shared files\RichVideo.exe

3684 C:\Program Files\Raxco\PerfectSpeed20\Rx2Agent.exe

3732 C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

3800 C:\Windows\System32\svchost.exe

3052 C:\Program Files\Raxco\PerfectSpeed20\Rx2Engine.exe

1912 C:\Windows\System32\SearchIndexer.exe

4132 WmiPrvSE.exe

4164 C:\Program Files\Raxco\PerfectSpeed20\Rx2AgentS1.exe

4384 C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

4428 C:\Program Files\Norton 360\Engine\4.2.0.12\ccsvchst.exe

4480 C:\Windows\System32\svchost.exe

4520 C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe

4620 WmiPrvSE.exe

4820 C:\Program Files\Mozilla Firefox\firefox.exe

4844 C:\Windows\System32\svchost.exe

4940 C:\Program Files\Windows Media Player\wmpnetwk.exe

5304 C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

5380 C:\Program Files\Firetrust\MailWasher\MailWasherProApp.exe

5404 C:\Windows\System32\conhost.exe

5536 C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

6036 C:\Windows\System32\svchost.exe

5852 C:\Program Files\Mozilla Firefox\plugin-container.exe

1552 C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Service.exe

4712 C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

4364 C:\Windows\System32\sppsvc.exe

5628 C:\Windows\System32\SearchProtocolHost.exe

3080 C:\Windows\System32\SearchFilterHost.exe

2080 dllhost.exe

464 dllhost.exe

4236 C:\Users\Ash & Ree\Desktop\MBRCheck.exe

188 C:\Windows\System32\conhost.exe

\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`0c800000 (NTFS)

\\.\D: --> \\.\PhysicalDrive0 at offset 0x00000071`7ef00000 (NTFS)

\\.\E: --> \\.\PhysicalDrive0 at offset 0x00000074`6a400000 (FAT32)

PhysicalDrive0 Model Number: TOSHIBAMK5056GSY, Rev: LH003C

Size Device Name MBR Status

--------------------------------------------

465 GB \\.\PhysicalDrive0 MBR Code Faked!

SHA1: CCF356FEC6D9BBB29EF3EF1E4270A2B799955EA4

Found non-standard or infected MBR.

Enter 'Y' and hit ENTER for more options, or 'N' to exit:

Done!

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cloner83

cloner83

Posted
  • Author
Posted

Hi, Thx for the reply... i contacted hp who is the manufacture of this laptop and they gave me something to try which didnt fix it so the delivered a copy of the windows 7 disc and told me to do a recovery with it (re-installation) now i have done it and everything seems to be good now. thx for everything you guys have done.

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GT500

GT500

Posted
Posted

You're quite welcome. ;)

Since your computer has been repaired, I'm going to lock this topic so that it doesn't get hijacked. If you would like some information on how to prevent your computer from getting infected again, then I highly recommend reading the article at this link (admittedly it isn't finished, but the software section is very good).

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