dnjones Posted August 29, 2010 ID:306740 Share Posted August 29, 2010 DDS (Ver_10-03-17.01) - NTFSx86 NETWORK Run by Danni at 19:48:56.25 on 29/08/2010Internet Explorer: 8.0.6001.18943 BrowserJavaVersion: 1.6.0_17Microsoftark.zipAttach.zip Link to post Share on other sites More sharing options...
Elise Posted August 29, 2010 ID:306759 Share Posted August 29, 2010 Hello , And My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. -----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Please download Rootkit Unhooker and save it to your DesktopDouble-click on RKUnhookerLE to run itClick the Report tab, then click ScanCheck Drivers, Stealth and uncheck the restClick OKWait until it's finished and then go to File > Save ReportSave the report to your DesktopCopy the entire contents of the report and paste it in a reply here.Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!It is recommended to remove parasite, okay?"-------------------------------------------------------------In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problemIf you still need help, please include the following in your next replyA detailed description of your problemsRKU logThanks and again sorry for the delay. Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 12, 2010 ID:312711 Share Posted September 12, 2010 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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