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Security Suite Virus - Cannot run MBAM


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Hello,

I am new to this so please forgive me if I am not posting in the correct place. Any direction would be appreciated.

My Laptop is infected with what seems to be Security Suite. I am getting numerous pop us "virus alerts" and I cannot access, MBAM or any other program. I am also unable to start up in Safe Mode nor can I access Task Manager. I also cannot open ANY of my documents (Word, Excel, etc.). The only thing it seems I can do is access the internet.

I've tried running MBAM, CCleaner, and have also tried downloading and running OTH and OTL to get a log but nothing will run. I've also tried renaming the MBAM exe file, etc but the virus seems to still recognize it as an exe file.

I've had virus before but nothing like this. Any ideas?

THANKS!

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Hi and Welcome -

As we do not work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow What do I do now? , skipping any steps you are unable to complete.

The next step is post a New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :P

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