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urgent problem!! WinHttpQuerryData

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Hello and welcome to MalwareBytes forums.

There's not one word stated about the version / edition of Windows ! ? ! For your benefit, and others, that is an important piece of information for your helper to know ! Otherwise, we start off with a guess.

Start with the following and do not make any changes at all without checking here first.

Step 1

1. Go >> Here << and download ERUNT

(ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)

2. Install ERUNT by following the prompts

(use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)

3. Start ERUNT

(either by double clicking on the desktop icon or choosing to start the program at the end of the setup)

4. Choose a location for the backup

(the default location is C:\WINDOWS\ERDNT which is acceptable).

5. Make sure that at least the first two check boxes are ticked

6. Press OK

7. Press YES to create the folder.

Step 2

Set Windows to show all files and all folders.

On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.

Next, un-check Hide extensions for known file types.

Next un-check Hide protected operating system files.

Step 3

Download TFC by OldTimer to your desktop

  • Please double-click TFC.exe to run it. (Note: If you are running on Vista or Windows 7, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • IF prompted to Reboot, reply "Yes".

Download Random's System Information Tool (RSIT) by random/random from here and save it to your desktop.

  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

Download GMER Rootkit Scanner from here or here. Unzip it to your Desktop.


Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.


Double-click gmer.exe. The program will begin to run.


These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised by a trained Security Analyst

If possible rootkit activity is found, you will be asked if you would like to perform a full scan.

  • Click Yes.
  • Once the scan is complete, you may receive another notice about rootkit activity.
  • Click OK.
  • GMER will produce a log. Click on the [save..] button, and in the File name area, type in "Gmer.txt".
  • Save it where you can easily find it, such as your desktop.

If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure the 'Show All' button is unticked.

  • Click the Scan button and let the program do its work. GMER will produce a log. Click on the [save..] button, and in the File name area, type in "Gmer.txt".
  • Save it where you can easily find it, such as your desktop.

Download Security Check by screen317 and save it to your Desktop: here or here

  • Run Security Check
  • Follow the onscreen instructions inside of the command window.
  • A Notepad document should open automatically called checkup.txt; close Notepad. We will need this log, too, so remember where you've saved it!

eusa_hand.gifIf one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.

Then copy/paste the following into your post (in order):

  • the contents of Log.txt
  • the contents of Info.txt
  • the contents of GMER.txt
  • the contents of checkup.txt

Be sure to do a Preview prior to pressing Submit because all reports may not fit into 1 single reply. You may have to do more than 1 reply.

Do not use the attachment feature to place any of your reports. Always put them in-line inside the body of reply.

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Topic re-opened. I expect you to be more prompt in replying in the future.

If it gets more than 4 days without a reply, I'll close permanently.

You said

I'm the original poster and I have a Windows 7 ,64 bit and malwarebyte version 1.46 and database version:4494.

thank you!!

Is this topic / issue the same or different from your other one (the one Gammo replied to) ?


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here are the content of log.txt

Logfile of random's system information tool 1.08 (written by random/random)

Run by sebastien at 2010-08-28 13:24:15

Microsoft Windows 7 Home Premium

System drive C: has 184 GB (63%) free of 293 GB

Total RAM: 3838 MB (65% free)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 1:24:32 PM, on 8/28/2010

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:


C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe


C:\Program Files (x86)\uTorrent\uTorrent.exe

C:\Program Files (x86)\Microsoft Office\Office14\OfficeSAS\officeSASscheduler.exe

C:\Program Files (x86)\Microsoft Office\Office14\OfficeSAS\OfficeSAS.exe

C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe

C:\Program Files (x86)\VideoWebCamera\VideoWebCamera.exe

C:\Program Files (x86)\Launch Manager\LManager.exe

C:\Program Files (x86)\Cyberlink\Power2Go\CLMLSvc.exe

C:\Program Files (x86)\Cyberlink\PowerDVD8\PDVD8Serv.exe

C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe

C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe


C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe


C:\Program Files (x86)\trend micro\sebastien.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gateway.com/rdr.aspx?b=ACG...20z125a48i1x61p

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.gateway.com/rdr.aspx?b=ACG...20z125a48i1x61p

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gateway.com/rdr.aspx?b=ACG...20z125a48i1x61p

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.gateway.com/rdr.aspx?b=ACG...20z125a48i1x61p

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL

O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED

O4 - HKLM\..\Run: [backupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [VideoWebCamera] "C:\Program Files (x86)\VideoWebCamera\VideoWebCamera.exe" -a

O4 - HKLM\..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

O4 - HKLM\..\Run: [CLMLServer] "c:\Program Files (x86)\Cyberlink\Power2Go\CLMLSvc.exe"

O4 - HKLM\..\Run: [RemoteControl8] "c:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"

O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "c:\Program Files (x86)\CyberLink\PowerDVD8\Language\Language.exe"

O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

O4 - HKLM\..\Run: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe"

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [ktqer] C:\Users\sebastien\ktqer.exe

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files (x86)\ERUNT\AUTOBACK.EXE

O4 - Global Startup: OfficeSAS.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html

O8 - Extra context menu item: Se&nd to OneNote - res:///105

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.5.0_06\bin\npjpi150_06.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.5.0_06\bin\npjpi150_06.dll

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} (WRC Class) - http://trial.trymicrosoftoffice.com/trialo...osoft/wrc32.ocx

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\Gateway Games\Gateway Game Console\GameConsoleService.exe

O23 - Service: GRegService (Greg_Service) - Acer Incorporated - C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: MyWinLocker Service (MWLService) - EgisTec Inc. - C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\\MWLService.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NTI IScheduleSvc - NewTech Infosystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Updater Service - Acer - C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

O23 - Service: Zune Wireless Configuration Service (ZuneWlanCfgSvc) - Unknown owner - c:\Windows\system32\ZuneWlanCfgSvc.exe (file missing)


End of file - 13575 bytes

======Scheduled tasks folder======



======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]

Adobe PDF Link Helper - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1E8A6170-7264-4D0F-BEAE-D42A53123C75}]

C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll [2007-02-18 97960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]

Groove GFS Browser Helper - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL [2009-08-21 4139912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]

SSVHelper Class - C:\Program Files (x86)\Java\jre1.5.0_06\bin\ssv.dll [2005-11-10 184423]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]

Windows Live Sign-in Helper - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-01-22 408448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]

Google Toolbar Helper - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2010-08-13 278192]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]

Google Toolbar Notifier BHO - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll [2010-08-22 814648]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B4F3A835-0E21-4959-BA22-42B3008E02FF}]

Office Document Cache Handler - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL [2009-08-17 564624]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]

{90222687-F593-4738-B738-FBEE9C7B26DF} - Show Norton Toolbar - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll [2007-02-18 609424]

{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2010-08-13 278192]


"Adobe Reader Speed Launcher"=c:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]

"NortonOnlineBackupReminder"=C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe [2009-07-24 588648]

"BackupManagerTray"=C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe [2009-09-24 244480]

"StartCCC"=C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [2009-07-29 98304]

"VideoWebCamera"=C:\Program Files (x86)\VideoWebCamera\VideoWebCamera.exe [2009-11-09 1519743]

"LManager"=C:\Program Files (x86)\Launch Manager\LManager.exe [2009-11-01 1094736]

"CLMLServer"=c:\Program Files (x86)\Cyberlink\Power2Go\CLMLSvc.exe [2009-06-03 103720]

"RemoteControl8"=c:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe [2009-04-16 91432]

"PDVD8LanguageShortcut"=c:\Program Files (x86)\CyberLink\PowerDVD8\Language\Language.exe [2009-04-16 50472]

"BCSSync"=C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [2009-08-17 85888]

"ccApp"=C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe [2007-01-09 115816]

"EgisTecLiveUpdate"=C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe [2008-10-27 199464]

"Malwarebytes' Anti-Malware"=C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe [2010-04-29 437584]


"swg"=C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-10-29 39408]

"msnmsgr"=C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe [2009-07-26 3883856]

"ktqer"=C:\Users\sebastien\ktqer.exe [2010-06-04 61440]

"uTorrent"=C:\Program Files (x86)\uTorrent\uTorrent.exe [2010-07-22 322352]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup

OfficeSAS.lnk - C:\Program Files (x86)\Microsoft Office\Office14\OfficeSAS\officeSASscheduler.exe

C:\Users\sebastien\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

ERUNT AutoBackup.lnk - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE


WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED}


"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL [2009-08-21 4139912]























======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1

.js - open - C:\Windows\System32\WScript.exe "%1" %*

======List of files/folders created in the last 1 months======

2010-08-28 13:24:16 ----D---- C:\Program Files (x86)\trend micro

2010-08-28 13:24:15 ----D---- C:\rsit

2010-08-28 11:58:10 ----D---- C:\Windows\ERDNT

2010-08-28 11:57:24 ----D---- C:\Program Files (x86)\ERUNT

2010-08-28 10:17:06 ----D---- C:\Encarta

2010-08-28 07:34:51 ----RD---- C:\32788R22FWJFW

2010-08-26 20:23:22 ----D---- C:\Users\sebastien\AppData\Roaming\Packard Bell

2010-08-24 19:55:24 ----A---- C:\Windows\SysWOW64\drivers\mbamswissarmy.sys

2010-08-24 17:56:15 ----SHD---- C:\Config.Msi

2010-08-21 11:06:57 ----D---- C:\JAVA file

2010-08-21 11:05:38 ----D---- C:\Program Files (x86)\Xinox Software

2010-08-21 11:03:38 ----A---- C:\Windows\SysWOW64\javaws.exe

2010-08-21 11:03:38 ----A---- C:\Windows\SysWOW64\javaw.exe

2010-08-21 11:03:38 ----A---- C:\Windows\SysWOW64\java.exe

2010-08-21 10:58:46 ----D---- C:\Program Files (x86)\Java

2010-08-21 10:58:45 ----D---- C:\Program Files (x86)\Common Files\Java

2010-08-13 11:36:42 ----D---- C:\Program Files (x86)\Microsoft CAPICOM

2010-08-13 11:16:48 ----A---- C:\Windows\SysWOW64\shell32.dll

2010-08-13 11:14:50 ----A---- C:\Windows\SysWOW64\mshtml.dll

2010-08-13 11:14:49 ----A---- C:\Windows\SysWOW64\wininet.dll

2010-08-13 11:14:49 ----A---- C:\Windows\SysWOW64\urlmon.dll

2010-08-13 11:14:49 ----A---- C:\Windows\SysWOW64\ieframe.dll

2010-08-13 11:14:48 ----A---- C:\Windows\SysWOW64\mstime.dll

2010-08-13 11:14:48 ----A---- C:\Windows\SysWOW64\msfeedssync.exe

2010-08-13 11:14:48 ----A---- C:\Windows\SysWOW64\msfeedsbs.dll

2010-08-13 11:14:48 ----A---- C:\Windows\SysWOW64\jsproxy.dll

2010-08-13 11:14:48 ----A---- C:\Windows\SysWOW64\ieui.dll

2010-08-13 11:14:48 ----A---- C:\Windows\SysWOW64\iepeers.dll

2010-08-13 11:14:48 ----A---- C:\Windows\SysWOW64\iedkcs32.dll

2010-08-13 10:57:45 ----A---- C:\Windows\SysWOW64\ntoskrnl.exe

2010-08-13 10:57:45 ----A---- C:\Windows\SysWOW64\ntkrnlpa.exe

2010-08-13 10:53:55 ----A---- C:\Windows\SysWOW64\rtutils.dll

2010-08-13 10:46:27 ----A---- C:\Windows\SysWOW64\schannel.dll

2010-08-13 10:35:34 ----A---- C:\Windows\SysWOW64\iccvid.dll

2010-08-13 10:33:54 ----A---- C:\Windows\SysWOW64\msxml3.dll

2010-08-10 16:37:53 ----HD---- C:\MyWinLockerData

2010-08-10 15:50:57 ----D---- C:\ProgramData\EgisTec

2010-08-10 15:44:18 ----D---- C:\Program Files (x86)\Common Files\EgisTec

2010-08-10 15:44:16 ----D---- C:\Program Files (x86)\EgisTec Egis Software Update

2010-08-10 15:44:02 ----D---- C:\Program Files (x86)\EgisTec

2010-08-07 20:34:27 ----D---- C:\Users\sebastien\AppData\Roaming\Symantec

2010-08-07 20:03:00 ----D---- C:\Users\sebastien\AppData\Roaming\Youtube Downloader HD

2010-08-07 20:02:54 ----D---- C:\Program Files (x86)\Youtube Downloader HD

2010-08-07 19:30:23 ----D---- C:\Program Files (x86)\Norton 360

2010-08-07 19:25:52 ----A---- C:\Windows\SysWOW64\capicom.dll

2010-08-07 19:24:33 ----D---- C:\Program Files (x86)\Common Files\Symantec Shared

2010-08-07 18:50:16 ----D---- C:\Users\sebastien\AppData\Roaming\WinRAR

2010-08-07 18:49:20 ----D---- C:\Program Files (x86)\WinRAR

2010-08-02 18:46:46 ----D---- C:\ProgramData\xml_param

2010-07-30 16:00:25 ----R---- C:\Windows\SysWOW64\DI_Permissions.exe

2010-07-30 15:56:23 ----D---- C:\DevInfo

2010-07-30 15:53:40 ----D---- C:\Program Files (x86)\Common Files\InstallShield

======List of files/folders modified in the last 1 months======

2010-08-28 13:24:26 ----D---- C:\Windows\Temp

2010-08-28 13:24:16 ----RD---- C:\Program Files (x86)

2010-08-28 13:15:00 ----D---- C:\Users\sebastien\AppData\Roaming\uTorrent

2010-08-28 12:23:14 ----D---- C:\Windows\Microsoft.NET

2010-08-28 12:23:13 ----RSD---- C:\Windows\assembly

2010-08-28 11:58:10 ----AD---- C:\Windows

2010-08-28 11:10:13 ----D---- C:\Windows\System32

2010-08-28 11:10:13 ----D---- C:\Windows\inf

2010-08-28 11:00:50 ----SHD---- C:\Windows\Installer

2010-08-27 20:44:33 ----D---- C:\Windows\winsxs

2010-08-27 19:41:05 ----SHD---- C:\System Volume Information

2010-08-24 19:55:29 ----D---- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2010-08-24 19:55:24 ----D---- C:\Windows\SysWOW64\drivers

2010-08-22 14:26:02 ----D---- C:\Program Files (x86)\Microsoft Works

2010-08-22 14:16:52 ----SD---- C:\ProgramData\Microsoft

2010-08-21 11:03:38 ----D---- C:\Windows\SysWOW64

2010-08-21 10:58:45 ----D---- C:\Program Files (x86)\Common Files

2010-08-13 16:14:22 ----D---- C:\Program Files (x86)\Internet Explorer

2010-08-13 16:14:21 ----D---- C:\Windows\SysWOW64\migration

2010-08-13 11:11:16 ----D---- C:\ProgramData\Symantec

2010-08-10 15:50:57 ----HD---- C:\ProgramData

2010-08-07 19:29:05 ----RD---- C:\Program Files

2010-08-07 19:29:02 ----D---- C:\Program Files (x86)\Symantec

2010-08-07 18:54:11 ----D---- C:\ProgramData\Norton

2010-08-05 09:05:23 ----D---- C:\Windows\Tasks

2010-08-05 09:05:17 ----D---- C:\Program Files (x86)\Google

2010-08-02 18:40:49 ----SD---- C:\Users\sebastien\AppData\Roaming\Microsoft

2010-07-30 16:17:40 ----HD---- C:\Program Files (x86)\InstallShield Installation Information

2010-07-29 14:31:33 ----D---- C:\ProgramData\WildTangent

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 AtiPcie;AMD PCI Express (3GIO) Filter; C:\Windows\system32\DRIVERS\AtiPcie.sys []

R0 rdyboost;ReadyBoost; C:\Windows\System32\drivers\rdyboost.sys []

R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [2007-02-12 464696]

R1 IDSvia64;Symantec Intrusion Prevention Driver; \??\C:\PROGRA~3\Symantec\DEFINI~1\SymcData\idsdefs\20070108.003\IDSvia64.sys [2006-12-27 278840]

R1 SRTSPX;SRTSPX; C:\Windows\System32\Drivers\SRTSPX64.SYS []

R1 SYMTDI;SYMTDI; C:\Windows\System32\Drivers\SYMTDI.SYS []

R1 vwififlt;Virtual WiFi Filter Driver; C:\Windows\system32\DRIVERS\vwififlt.sys []

R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys []

R2 mwlPSDFilter;mwlPSDFilter; C:\Windows\system32\DRIVERS\mwlPSDFilter.sys []

R2 mwlPSDNServ;mwlPSDNServ; C:\Windows\system32\DRIVERS\mwlPSDNServ.sys []

R2 mwlPSDVDisk;mwlPSDVDisk; C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys []

R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\XAudio64.sys []

R3 ApfiltrService;Alps Pointing-device Filter Driver; C:\Windows\system32\DRIVERS\Apfiltr.sys []

R3 athr;Atheros Extensible Wireless LAN device driver; C:\Windows\system32\DRIVERS\athrx.sys []

R3 AtiHdmiService;ATI Service for HD Audio Codec; C:\Windows\system32\drivers\AtiHdmi.sys []

R3 atikmdag;atikmdag; C:\Windows\system32\DRIVERS\atikmdag.sys []


R3 CnxtHdAudService;Conexant UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\CHDRT64.sys []

R3 DKbFltr;Dritek Keyboard Filter Driver (64-bit); C:\Windows\SysWOW64\Drivers\DKbFltr.sys [2009-03-26 25608]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2007-02-12 123192]

R3 GEARAspiWDM;GEARAspiWDM; C:\Windows\System32\Drivers\GEARAspiWDM.sys []

R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\CAX_DPV.sys []

R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0; C:\Windows\system32\DRIVERS\k57nd60a.sys []

R3 MBAMProtector;MBAMProtector; \??\C:\Windows\system32\drivers\mbam.sys []

R3 NAVENG;NAVENG; \??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20070213.051\ENG64.SYS [2007-02-12 124728]

R3 NAVEX15;NAVEX15; \??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20070213.051\EX64.SYS [2007-02-12 1356088]

R3 NTIDrvr;NTIDrvr; \??\C:\Windows\system32\drivers\NTIDrvr.sys []

R3 SRTSP;SRTSP; C:\Windows\System32\Drivers\SRTSP64.SYS []

R3 SYMDNS;SYMDNS; C:\Windows\System32\Drivers\SYMDNS.SYS []

R3 SymEvent;SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS []

R3 SYMFW;SYMFW; C:\Windows\System32\Drivers\SYMFW.SYS []

R3 SYMIDS;SYMIDS; C:\Windows\System32\Drivers\SYMIDS.SYS []

R3 SYMNDISV;SYMNDISV; C:\Windows\System32\Drivers\SYMNDISV.SYS []

R3 SYMREDRV;SYMREDRV; C:\Windows\System32\Drivers\SYMREDRV.SYS []

R3 UBHelper;UBHelper; \??\C:\Windows\system32\drivers\UBHelper.sys []

R3 usbfilter;AMD USB Filter Driver; C:\Windows\system32\DRIVERS\usbfilter.sys []

R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\CAX_CNXT.sys []

S3 BCM43XX;Broadcom 802.11 Network Adapter Driver; C:\Windows\system32\DRIVERS\bcmwl664.sys []

S3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd64.sys []

S3 L1E;NDIS Miniport Driver for Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller(NDIS6.20); C:\Windows\system32\DRIVERS\L1E62x64.sys []

S3 netr28x;Ralink 802.11n Wireless Driver for Windows Vista; C:\Windows\system32\DRIVERS\netr28x.sys []

S3 pciide;pciide; C:\Windows\system32\DRIVERS\pciide.sys []

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader; C:\Windows\System32\Drivers\RtsUStor.sys [2009-09-02 225280]

S3 SRTSPL;SRTSPL; C:\Windows\System32\Drivers\SRTSPL64.SYS []

S3 SrvHsfHDA;SrvHsfHDA; C:\Windows\system32\DRIVERS\VSTAZL6.SYS []

S3 SrvHsfV92;SrvHsfV92; C:\Windows\system32\DRIVERS\VSTDPV6.SYS []

S3 SrvHsfWinac;SrvHsfWinac; C:\Windows\system32\DRIVERS\VSTCNXT6.SYS []

S3 WinUSB;WinUSB; C:\Windows\system32\DRIVERS\WinUSB.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AMD External Events Utility;AMD External Events Utility; C:\Windows\system32\atiesrxx.exe []

R2 ccEvtMgr;ccEvtMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-09 108648]

R2 ccSetMgr;ccSetMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-09 108648]

R2 CLTNetCnService;Symantec Lic NetConnect service; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-09 108648]

R2 ePowerSvc;Acer ePower Service; C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe [2009-09-30 844320]

R2 Greg_Service;GRegService; C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe [2009-08-28 1150496]

R2 HsfXAudioService;HsfXAudioService; C:\Windows\system32\svchost.exe [2009-07-13 20992]

R2 MBAMService;MBAMService; C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2010-04-29 304464]

R2 MWLService;MyWinLocker Service; C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\\MWLService.exe [2008-10-27 306736]

R2 NTI IScheduleSvc;NTI IScheduleSvc; C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2009-09-24 62720]

R2 Updater Service;Updater Service; C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2009-07-03 240160]

S2 gupdate;Google Update Service (gupdate); C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-08-05 135664]

S3 comHost;COM Host; C:\Program Files (x86)\Common Files\Symantec Shared\VAScanner\comHost.exe [2007-01-12 49248]

S3 GameConsoleService;GameConsoleService; C:\Program Files (x86)\Gateway Games\Gateway Game Console\GameConsoleService.exe [2009-05-22 250616]

S3 gusvc;Google Software Updater; C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-10-29 182768]

S3 IDriverT;InstallDriver Table Manager; C:\Program Files (x86)\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe [2005-11-14 69632]

S3 LiveUpdate;LiveUpdate; C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE [2007-01-31 2975352]

S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service; C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2009-08-21 30510960]

S3 ose;Office Source Engine; C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2009-08-21 149352]

S3 osppsvc;Office Software Protection Platform; C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2009-08-21 4924336]

S3 Symantec Core LC;Symantec Core LC; C:\Program Files (x86)\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe [2010-08-07 1174664]

S3 WatAdminSvc;@%SystemRoot%\system32\Wat\WatUX.exe,-601; C:\Windows\system32\Wat\WatAdminSvc.exe []

S3 ZuneNetworkSvc;Zune Network Sharing Service; c:\Program Files\Zune\ZuneNss.exe [2010-01-07 7700208]

S3 ZuneWlanCfgSvc;Zune Wireless Configuration Service; c:\Windows\system32\ZuneWlanCfgSvc.exe []


here is the content of INFO.TEXT

info.txt logfile of random's system information tool 1.08 2010-08-28 13:24:35

======Uninstall list======

-->"C:\Program Files (x86)\Gateway Games\Bejeweled 2 Deluxe\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Blackhawk Striker 2\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Bob the Builder Can-Do-Zoo\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Build-a-lot 3\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Dora's World Adventure\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Eighteen Wheels of Steel Haulin'\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Escape Rosecliff Island\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Farm Frenzy - Pizza Party\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\FATE Undiscovered Realms\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Game Explorer Categories - main\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Gateway Game Console\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Insaniquarium Deluxe\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Jewel Quest Solitaire 3\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Liong - The Lost Amulets\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Mystery P.I. - The Vegas Heist\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Polar Bowler\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Polar Golfer\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Scrabble\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Virtual Villagers - The Secret City\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Wheel of Fortune 2\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\World of Goo\Uninstall.exe"

-->"C:\Program Files (x86)\Gateway Games\Zuma Deluxe\Uninstall.exe"

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Results of screen317's Security Check version 0.99.5

Windows 7 (UAC is enabled)

Internet Explorer 8


Antivirus/Firewall Check:

Windows Firewall Enabled!

Norton 360

Antivirus up to date!


Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware

Adobe Flash Player

Adobe Reader 9.1 MUI

Out of date Adobe Reader installed!


Process Check:

objlist.exe by Laurent

Norton ccSvcHst.exe

Malwarebytes' Anti-Malware mbamservice.exe

Malwarebytes' Anti-Malware mbamgui.exe


DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

Edited by Maurice Naggar
Removed quote section
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Proceed with the following:

Step 1

Your logs showed some peer-to-peer filesharing apps: uTorrent.

You must remove (de-install) it. De-install it and confirm that for me.

I do not recommend their use since such filesharing/downloading from unknown sources is one of the leading causes of transmission of malware.

File-Sharing, otherwise known as Peer To Peer and Risks of File-Sharing Technology.

P2P file sharing: Know the risks

Step 2

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

For directions on how, see How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Do NOT turn off the firewall

  • Download OTL by OldTimer and SAVE to your desktop:
http://oldtimer.geekstogo.com/OTL.exe Please RIGHT-click OTL.exe otlDesktopIcon.png and choose Run As Administrator to start it.
Copy all the lines in between the **** stars lines **** below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
recycler /alldrives
Return to OTL. Right click in the "Custom Scans/Fixes" window (under the aqua-blue bar) and choose Paste.
Close any browser(s) windows that may be open.
Using your mouse, click on the red-lettered button Run Fix.
Once you see a message box "Fix complete! Click OK to open the fix log."
Click the OK button
The log will open in Notepad (your default text editor).
Save the log. Post a copy of that log in your next reply.

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process.

If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Step 3

Now, Re-enable your antivirus app.

and next:

Review closely the options "Automatically detect settings" and "Use automatic configuration script."

To do this:

1. Open Internet Explorer.

2. Click "Tools," and then click "Internet Options."

3. Click "Connections," and then click "LAN Settings."

4. Make sure the check boxes for "Automatically detect settings" and "Use automatic configuration script" are not selected.

5. Apply changes & OK

  • Close all open windows on the Task Bar. Right click the OTL icon otlDesktopIcon.png and choose Run as Administrator to start the program.
  • In the lower right corner, checkmark "LOP Check" and checkmark "Purity Check".
  • Now click Run Scan at Top left and let the program run uninterrupted. It will take about 4 minutes.
  • It will produce two logs for you, one will pop up called OTL.txt, the other will be saved on your desktop and called Extras.txt.
  • Exit Notepad. Remember where you've saved these 2 files as we will need both of them shortly!
  • Exit OTL by clicking the X at top right.

Then copy/paste the following into your post (in order):

  • the contents of the OTL MovedFiles log
  • the contents of OTL.txt
  • the contents of Extras.txt

Be sure to do a Preview prior to pressing Submit because all reports may not fit into 1 single reply. You may have to do more than 1 reply.

Do not use the attachment feature to place any of your reports. Always put them in-line inside the body of reply.

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