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Recurring virus, svchost trying to contact malicious websites

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As a summary:

1) Ran full scans of Symantec, ad-aware, malwarebytes, spybot.

2) Detects items and deletes, but then it recurs.

3) After the 1st detection, I ran the scans with system restore disabled (which worked for me a few years back with recurring viruses).

4) Everything seemed ok, with the exception of a start-up message

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for some reason, I can not attach the scan files with the original post. It is telling me that I have a connectin problem.

Malwarebytes' Anti-Malware 1.46


Database version: 4458

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

8/21/2010 4:17:43 PM

mbam-log-2010-08-21 (16-17-43).txt

Scan type: Quick scan

Objects scanned: 143107

Time elapsed: 8 minute(s), 6 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Documents and Settings\AL\Local Settings\Temp\0.7323589125324087.exe (Trojan.Dropper) -> Quarantined and deleted successfully.

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Hello ,

And ;) My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.


If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.

Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

  • Please download OTL from one of the following mirrors:

    [*]Save it to your desktop.

    [*]Double click on the otlDesktopIcon.png icon on your desktop.

    [*]Click the "Scan All Users" checkbox.

    [*]Push the runscanbutton.png button.

    [*]Two reports will open, copy and paste them in a reply here:

    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.

-- If you encounter any problems, try running GMER in Safe Mode.


In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

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Elise: Thank you for your help.

I was able to run the OTL scan. Below are the reports. I then ran GMER (disconnected from the internet and with active protection disabled). The scan took 9 hours to run. Is that normal?

After the scan finished, I tried to save under gmer.log. That's when it locked-up again and gave me the "save" screen for 20 minutes before I had to do a hard shutdown. Also, at the completion of the OTL program, it reqested permission to change the registry. I hit "NO". I am not sure if that was the correct answer.

Attached is the otlistit.txt and extra.txt file. I could not attach as text (giving me a connectin error), so I am attaching as an attachment file.

Thank you again.




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The fact that you cannot post the logs already tells me enough to have a suspicion about the actual infection, but please run also the following scan.

Please download Rootkit Unhooker and save it to your Desktop

  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth, and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

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Elise: I ran RKUnhookerLE and the scan is below.



RkU Version: 3.8.388.590, Type LE (SR2)


OS Name: Windows XP

Version 5.1.2600 (Service Pack 3)

Number of processors #2




0xBF0C9000 C:\WINDOWS\System32\ati3duag.dll 2637824 bytes (ATI Technologies Inc. , ati3duag.dll)

0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)

0x804D7000 PnpManager 2150400 bytes

0x804D7000 RAW 2150400 bytes

0x804D7000 WMIxWDM 2150400 bytes

0xBF800000 Win32k 1855488 bytes

0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)

0xB9440000 C:\WINDOWS\system32\DRIVERS\ati2mtag.sys 1560576 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Miniport Driver)

0xB0539000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20100822.007\NAVEX15.SYS 1359872 bytes (Symantec Corporation, AV Engine)

0xB9296000 C:\WINDOWS\system32\DRIVERS\IntelC51.sys 1208320 bytes (Intel Corporation, Modem DSP Driver)

0xBF34D000 C:\WINDOWS\System32\ativvaxx.dll 864256 bytes (ATI Technologies Inc. , Radeon Video Acceleration Universal Driver)

0xB9201000 C:\WINDOWS\system32\DRIVERS\IntelC52.sys 610304 bytes (Intel Corporation, Modem CP Driver)

0xB9E1F000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)

0xB02AA000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)

0xB0345000 C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys 430080 bytes (Symantec Corporation, SPBBC Driver)

0xB024C000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)

0xB9125000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)

0xB044C000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)

0xAC7E2000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)

0xB0685000 C:\WINDOWS\System32\Drivers\SRTSP.SYS 303104 bytes (Symantec Corporation, Symantec AutoProtect)

0xBF012000 C:\WINDOWS\System32\ati2dvag.dll 270336 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Display Driver)

0xAC839000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)

0xBF054000 C:\WINDOWS\System32\ati2cqag.dll 258048 bytes (ATI Technologies Inc., Central Memory Manager / Queue Server Module)

0xBF093000 C:\WINDOWS\System32\atikvmag.dll 221184 bytes (ATI Technologies Inc., Virtual Command And Memory Manager)

0xB9183000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)

0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)

0xB041E000 C:\WINDOWS\System32\Drivers\SYMTDI.SYS 188416 bytes (Symantec Corporation, Network Dispatch Driver)

0xAC8A2000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)

0xB9DF2000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)

0xB107B000 C:\WINDOWS\system32\drivers\sthda.sys 184320 bytes (SigmaTel, Inc., DELLRC)

0xABBFA000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)

0xB031A000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)

0xB9404000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)

0xB03D0000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)

0xB9F23000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)

0xB91DB000 C:\WINDOWS\system32\DRIVERS\e100b325.sys 155648 bytes (Intel Corporation, Intel® PRO/100 Adapter NDIS 5.1 driver)

0xB03F8000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)

0xB0514000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)

0xB1057000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))

0xB93E0000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)

0xB93BD000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)

0xB03AE000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)

0x806E4000 ACPI_HAL 134400 bytes

0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)

0xB9EEB000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)

0xB9F49000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)

0xB022F000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)

0xB9DD8000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)

0xB9F0B000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)

0xACFAB000 C:\WINDOWS\System32\DLA\DLAUDFAM.SYS 98304 bytes (Sonic Solutions, Drive Letter Access Component)

0xB9EAC000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)

0xB91C4000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))

0xACFC3000 C:\WINDOWS\System32\DLA\DLAIFS_M.SYS 90112 bytes (Sonic Solutions, Drive Letter Access Component)

0xACF95000 C:\WINDOWS\System32\DLA\DLAUDF_M.SYS 90112 bytes (Sonic Solutions, Drive Letter Access Component)

0xB9EC3000 DRVMCDB.SYS 90112 bytes (Sonic Solutions, Device Driver)

0xACB20000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)

0xB0500000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20100822.007\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)

0xB942C000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)

0xB04A5000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)

0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)

0xB9ED9000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)

0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)

0xB91B3000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)

0xBA2A8000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)

0xBA158000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)

0xBA1F8000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)

0xBA138000 C:\WINDOWS\system32\DRIVERS\IntelC53.sys 61440 bytes (Intel Corporation, Modem AFE Driver)

0xBA0F8000 Lbd.sys 61440 bytes (Lavasoft AB, Boot Driver)

0xBA168000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)

0xACBAD000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)

0xBA218000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)

0xBA0E8000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)

0xBA178000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)

0xBA0C8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)

0xBA198000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)

0xBA268000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)

0xBA148000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)

0xBA0B8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)

0xBA188000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)

0xBA298000 C:\WINDOWS\System32\Drivers\DRVNDDM.SYS 40960 bytes (Sonic Solutions, Device Driver Manager)

0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)

0xBA1C8000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)

0xAC72A000 C:\WINDOWS\system32\DRIVERS\secdrv.sys 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)

0xB0FF7000 C:\WINDOWS\System32\Drivers\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)

0xBA1B8000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)

0xBA0D8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)

0xBA248000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)

0xBA128000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)

0xBA1A8000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)

0xBA228000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)

0xABD6D000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)

0xB0FB7000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)

0xBA410000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)

0xBA478000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)

0xBA468000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)

0xBA400000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)

0xBA440000 C:\WINDOWS\System32\DLA\DLABOIOM.SYS 28672 bytes (Sonic Solutions, Drive Letter Access Component)

0xBA460000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)

0xBA328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)

0xBA470000 C:\WINDOWS\system32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)

0xBA450000 C:\WINDOWS\System32\Drivers\DLARTL_N.SYS 24576 bytes (Sonic Solutions, Shared Driver Component)

0xBA430000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)

0xBA408000 C:\WINDOWS\system32\DRIVERS\mohfilt.sys 24576 bytes (Intel Corporation, Filter Driver to Support Modem-on-Hold)

0xBA438000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)

0xAF504000 C:\WINDOWS\System32\Drivers\SYMREDRV.SYS 24576 bytes (Symantec Corporation, Redirector Filter Driver)

0xBA3F8000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)

0xBA448000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)

0xBA458000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)

0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)

0xBA420000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)

0xBA338000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)

0xBA428000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)

0xBA418000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)

0xBA388000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)

0xB0FAB000 C:\WINDOWS\System32\DLA\DLAOPIOM.SYS 16384 bytes (Sonic Solutions, Drive Letter Access Component)

0xB9D87000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)

0xBA570000 C:\WINDOWS\system32\drivers\MODEMCSA.sys 16384 bytes (Microsoft Corporation, Unimodem CSA Filter)

0xB95CD000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)

0xACF5D000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)

0xB9D83000 C:\WINDOWS\system32\DRIVERS\usbscan.sys 16384 bytes (Microsoft Corporation, USB Scanner Driver)

0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)

0xB022B000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)

0xB9D8F000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)

0xB9D93000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)

0xB9D8B000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)

0xBA594000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)

0xBA58C000 C:\WINDOWS\system32\drivers\pfc.sys 12288 bytes (Padus, Inc., Padus® ASPI Shell)

0xB90E8000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)

0xBA606000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)

0xBA5D8000 C:\WINDOWS\System32\Drivers\DLACDBHM.SYS 8192 bytes (Sonic Solutions, Shared Driver Component)

0xBA5AE000 C:\WINDOWS\System32\DLA\DLAPoolM.SYS 8192 bytes (Sonic Solutions, Drive Letter Access Component)

0xBA5AC000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)

0xBA604000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)

0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)

0xBA608000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)

0xBA60A000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)

0xBA60E000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)

0xBA612000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)

0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)

0xBA7B1000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)

0xBA707000 C:\WINDOWS\System32\DLA\DLADResN.SYS 4096 bytes (Sonic Solutions, Drive Letter Access Component)

0xBA6B1000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)

0xBA7E0000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)

0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)

!!!!!!!!!!!Hidden driver: 0x8A82BAEA ?_empty_? 1302 bytes

!!!!!!!!!!!Hidden driver: 0x8A981788 ?_empty_? 0 bytes




0xB9F0B000 WARNING: suspicious driver modification [atapi.sys::0x8A82BAEA]

0xBA1B8000 WARNING: Virus alike driver modification [termdd.sys], 40960 bytes

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That looks like a new rootkit variant, which is highly sophisticated.

Please do the following:

Download and run MBRCheck

When prompted, Enter 'Y' and hit ENTER for more options

When you see: "Enter your choice: Enter the physical disk number to dump (0-99, -1 to exit):"

Enter 0 to dump the MBR to the physical disk.

Name the dumped file as dump0.dat

Enter -1 to exit.

Please then locate the files and visit this site and follow the instructions for uploading the file.

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Elise: I ran MBRCheck, but the program did not ask to enter "Y", or give me a choice of physical disk number to dump, or enter -1 to exit, or produce a .dat file.

After it ran, it only asked to exit and produced a text file named MBRCheck_08.24.10_20.02.44.txt. I uploaded this file to Bleepingcomputers as asked (including the above http link).

I'm also attaching it here for your information.




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No problem, this is an older variant, which can be cleaned fairly easy. ;)



Please download ComboFix from one of these locations:


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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Elise: One quick question, when I run Combofix with my anti-virus and anti-spyware disabled, should I also disable my internet (cable modem) connection? I'm just worried about having the connection without any active protection, since one of the symptoms is Ad-Aware continues to block a svchost.exe program from accessing a malicious website.



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Elise: I ran Combofix. Below is the combofix.txt file. Hope it is good news. :)



ComboFix 10-08-24.0C - AL 08/25/2010 21:17:13.1.2 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2558.2025 [GMT -4:00]

Running from: c:\documents and settings\AL\Desktop\ComboFix.exe

AV: Symantec Endpoint Protection *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

* Created a new restore point


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


c:\documents and settings\AL\Local Settings\Application Data\{80344FB7-A63E-44D0-9885-52A2C06BF1A8}

c:\documents and settings\AL\Local Settings\Application Data\{80344FB7-A63E-44D0-9885-52A2C06BF1A8}\chrome.manifest

c:\documents and settings\AL\Local Settings\Application Data\{80344FB7-A63E-44D0-9885-52A2C06BF1A8}\chrome\content\_cfg.js

c:\documents and settings\AL\Local Settings\Application Data\{80344FB7-A63E-44D0-9885-52A2C06BF1A8}\chrome\content\overlay.xul

c:\documents and settings\AL\Local Settings\Application Data\{80344FB7-A63E-44D0-9885-52A2C06BF1A8}\install.rdf

Infected copy of c:\windows\system32\drivers\termdd.sys was found and disinfected

Restored copy from - Kitty had a snack :)


((((((((((((((((((((((((( Files Created from 2010-07-26 to 2010-08-26 )))))))))))))))))))))))))))))))


2010-08-25 00:04 . 2010-08-25 00:04 664 ----a-w- c:\windows\system32\d3d9caps.dat

2010-08-25 00:04 . 2010-08-25 00:04 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple Computer

2010-08-15 01:48 . 2010-08-16 23:51 120 ----a-w- c:\windows\Dvejerebevami.dat

2010-08-15 01:48 . 2010-08-16 23:51 0 ----a-w- c:\windows\Jpukowayecoxewu.bin


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))


2010-08-22 14:43 . 2006-01-22 19:21 -------- d-----w- c:\program files\Dl_cats

2010-08-20 01:41 . 2006-01-22 21:34 -------- d-----w- c:\documents and settings\AL\Application Data\AdobeUM

2010-07-16 00:05 . 2010-07-16 00:05 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{BD986C1B-72EC-4B82-B47B-6CAC4E6F494E}

2010-07-12 08:56 . 2010-07-16 00:05 2979280 -c--a-w- c:\documents and settings\All Users\Application Data\{BD986C1B-72EC-4B82-B47B-6CAC4E6F494E}\Ad-AwareInstall.exe

2010-07-12 08:55 . 2009-01-24 02:10 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys

2010-07-12 08:55 . 2009-01-27 03:19 15880 ----a-w- c:\windows\system32\lsdelete.exe

2010-07-02 12:51 . 2010-06-27 15:30 -------- d-----w- c:\documents and settings\AL\Application Data\vlc

2010-06-30 12:31 . 2005-08-16 10:18 149504 ----a-w- c:\windows\system32\schannel.dll

2010-06-24 12:22 . 2005-08-16 10:18 916480 ----a-w- c:\windows\system32\wininet.dll

2010-06-23 13:44 . 2005-08-16 10:18 1851904 ----a-w- c:\windows\system32\win32k.sys

2010-06-21 15:27 . 2006-01-17 05:21 354304 ----a-w- c:\windows\system32\drivers\srv.sys

2010-06-17 14:03 . 2005-08-16 10:18 80384 ----a-w- c:\windows\system32\iccvid.dll

2010-06-14 14:31 . 2005-08-16 10:40 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe

2010-06-14 07:41 . 2005-08-16 10:18 1172480 ----a-w- c:\windows\system32\msxml3.dll

2005-04-01 02:17 . 2006-04-17 22:13 40960 ----a-w- c:\program files\Uninstall_CDS.exe

2008-12-17 21:59 . 2009-06-13 16:46 67688 ----a-w- c:\program files\mozilla firefox\components\jar50.dll

2008-12-17 21:59 . 2009-06-13 16:46 54368 ----a-w- c:\program files\mozilla firefox\components\jsd3250.dll

2008-12-17 21:59 . 2009-06-13 16:46 34944 ----a-w- c:\program files\mozilla firefox\components\myspell.dll

2008-12-17 21:59 . 2009-06-13 16:46 46712 ----a-w- c:\program files\mozilla firefox\components\spellchk.dll

2008-12-17 21:59 . 2009-06-13 16:46 172136 ----a-w- c:\program files\mozilla firefox\components\xpinstal.dll

2006-01-25 21:18 . 2006-01-23 14:33 56 --sh--r- c:\windows\system32\1A5F4A5501.sys

2006-01-25 21:43 . 2006-01-23 14:33 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))



*Note* empty entries & legit default entries are not shown



"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-17 68856]


"QuickTime Task"="c:\alfred files\Quicktime\qttask.exe" [2007-04-27 282624]

"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2010-08-13 864624]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2009-03-13 115560]

"DLCCCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll" [2005-06-07 69632]

"dlccmon.exe"="c:\program files\Dell Photo AIO Printer 924\dlccmon.exe" [2005-07-22 425984]

"AmazonGSDownloaderTray"="c:\program files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe" [2009-10-23 326144]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Acrobat Assistant.lnk - c:\alfred files\Adobe\Distillr\acrotray.exe [2003-10-24 217194]

Microsoft Office.lnk - c:\alfred files\Office XP Pro\Office10\OSA.EXE [2001-2-13 83360]





[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]


[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]




"c:\\Program Files\\Messenger\\msmsgs.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Symantec AntiVirus\\Smc.exe"=

"c:\\Program Files\\Symantec AntiVirus\\SNAC.EXE"=

"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [1/23/2009 10:10 PM 64288]

R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [7/12/2010 4:55 AM 1355416]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/27/2010 9:54 PM 102448]

S3 Amazon Download Agent;Amazon Download Agent;c:\program files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [2/8/2010 11:08 PM 401920]

S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [3/13/2009 4:04 PM 23904]

S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\Lavasoft\Ad-Aware\kernexplorer.sys [8/12/2010 8:45 PM 15008]

S3 oflpydin;oflpydin;\??\c:\docume~1\AL\LOCALS~1\Temp\oflpydin.sys --> c:\docume~1\AL\LOCALS~1\Temp\oflpydin.sys [?]


Contents of the 'Scheduled Tasks' folder

2009-01-01 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-01-10 19:42]



------- Supplementary Scan -------


uStart Page = hxxp://my.yahoo.com/

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: E&xport to Microsoft Excel - c:\alfred~1\OFFICE~1\Office10\EXCEL.EXE/3000

Trusted Zone: musicmatch.com\online

FF - ProfilePath - c:\documents and settings\AL\Application Data\Mozilla\Firefox\Profiles\2jyye8kq.default\

FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll

FF - component: c:\program files\Mozilla Firefox\extensions\talkback@mozilla.org\components\qfaservices.dll


- - - - ORPHANS REMOVED - - - -

Notify-NavLogon - (no file)

SafeBoot-Symantec Antvirus

AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb


scanning hidden processes ...

scanning hidden autostart entries ...


DLCCCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files ...

scan completed successfully

hidden files:



--------------------- LOCKED REGISTRY KEYS ---------------------


@Allowed: (Read) (RestrictedCode)

@Allowed: (Read) (RestrictedCode)


@DACL=(02 0000)



Completion time: 2010-08-25 21:36:02

ComboFix-quarantined-files.txt 2010-08-26 01:35

Pre-Run: 100,662,599,680 bytes free

Post-Run: 102,933,860,352 bytes free


[boot loader]



[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

- - End Of File - - 3E04EACBF254654ADF78C3D9B0272DAC

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Hello there, thats more like it. :) How are things running now, what problems do you still have left?



Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:

  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "JDK 6 Update 21 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.

Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.

  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u21-windows-i586.exe to install the newest version.
  • If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.

-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.

-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.

Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

Please launch MBAM, update it and run a full scan. Post me the resulting log.

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Elise: Things are running well, no more re-directs and SVChost.exe is no longer trying to contact a malicious website, but after updating the Java program, I did a new MBAM scan as requested. Although the scan did not pickup anything, my Symantec auto-protect pick-up a Backdoor.tidserv.I!inf virus called Termdd.sys.vir, while MBAM was doing its scan. The virus was located in C:\Qoo\Quarantine.

I then ran a full Symantec scan and it pick-up the following: dev/s/londerX.class, dev/s/dsasZ.class, dev/s/adgredY.class, 69290794-33a64797. These were located in application data\sun\Java\deployment\cache\6.0\20[/u]. I'm not sure if it is related to the Java update I did.

I also ran a full Ad-Aware scan. While the Ad-Aware scan was underway, Symantec auto-protect again picked-up Termdd.sys.vir.

I'm attaching the Symantec scan log and the MBAM log below.

Are the above issues just remnants of the combofix?



Date and Time Risk Action Filename Risk Type Original Location Computer User Status Current Location Primary Action Secondary Action Logged By Action Description

8/27/2010 0:09 Backdoor.Tidserv.I!inf Log only termdd.sys.vir File C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\ D35KG691 SYSTEM Log only C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\ Clean security risk Quarantine Auto-Protect scan The file was left unchanged.

8/26/2010 22:44 Backdoor.Tidserv.I!inf No repair currently available A0010596.sys File c:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP2\ D35KG691 AL Infected c:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP2\ Clean security risk Quarantine Manual scan No repair currently available

8/26/2010 22:44 Backdoor.Tidserv.I!inf No repair currently available termdd.sys.vir File c:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\ D35KG691 AL Infected c:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\ Clean security risk Quarantine Manual scan No repair currently available

8/26/2010 22:25 Trojan Horse Quarantined 692a0794-33a64797 Compressed file c:\Documents and Settings\AL\Application Data\Sun\Java\Deployment\cache\6.0\20\ D35KG691 AL Still contains 3 infected items Quarantine Quarantine Leave alone (log only) Manual scan The file was quarantined successfully.

8/26/2010 22:25 Trojan Horse Quarantined dev/s/LoaderX.class File; Compressed file c:\Documents and Settings\AL\Application Data\Sun\Java\Deployment\cache\6.0\20\692a0794-33a64797 D35KG691 AL Infected Quarantine Clean security risk Quarantine Manual scan The file was quarantined successfully.

8/26/2010 22:25 Trojan Horse Quarantined dev/s/DyesyasZ.class File; Compressed file c:\Documents and Settings\AL\Application Data\Sun\Java\Deployment\cache\6.0\20\692a0794-33a64797 D35KG691 AL Infected Quarantine Clean security risk Quarantine Manual scan The file was quarantined successfully.

8/26/2010 22:25 Trojan Horse Quarantined dev/s/AdgredY.class File; Compressed file c:\Documents and Settings\AL\Application Data\Sun\Java\Deployment\cache\6.0\20\692a0794-33a64797 D35KG691 AL Infected Quarantine Clean security risk Quarantine Manual scan The file was quarantined successfully.

8/26/2010 22:03 Tracking Cookies Deleted Unavailable Trackware Unavailable D35KG691 AL Deleted Deleted Quarantine Leave alone (log only) Manual scan The file was deleted successfully.

8/26/2010 21:28 Backdoor.Tidserv.I!inf Log only termdd.sys.vir File C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\ D35KG691 AL Log only C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\ Clean security risk Quarantine Auto-Protect scan The file was left unchanged.

8/26/2010 21:28 Backdoor.Tidserv.I!inf Log only termdd.sys.vir File C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\ D35KG691 AL Log only C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\ Clean security risk Quarantine Auto-Protect scan The file was left unchanged.

Malwarebytes' Anti-Malware 1.46


Database version: 4487

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

8/26/2010 9:53:42 PM

mbam-log-2010-08-26 (21-53-42).txt

Scan type: Full scan (C:\|)

Objects scanned: 261936

Time elapsed: 1 hour(s), 4 minute(s), 46 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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my Symantec auto-protect pick-up a Backdoor.tidserv.I!inf virus called Termdd.sys.vir, while MBAM was doing its scan. The virus was located in C:\Qoo\Quarantine.
This is simply Symantec detecting the quarantined copy of the infected driver when another scanner is running and accessing the file. Nothing to worry about. B)

Lets do one last scan before calling it clean.



I'd like us to scan your machine with ESET OnlineScan

  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the esetOnline.png button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    1. Click on esetSmartInstall.png to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the esetSmartInstallDesktopIcon.png icon on your desktop.

    3. Check esetAcceptTerms.png
    4. Click the esetStart.png button.
    5. Accept any security warnings from your browser.
    6. Check esetScanArchives.png
    7. Push the Start button.
    8. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    9. When the scan completes, push esetListThreats.png
    10. Push esetExport.png, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
      Note - when ESET doesn't find any threats, no report will be created.
    11. Push the esetBack.png button.
    12. Push esetFinish.png

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Elise: I ran the ESET scan and it picked-up one virus. I deleted the quarantine file identified. Below is the ESET log.

Regarding the previous files that Symantec picked-up earlier (dev/s/loaderX.class, dev/s/dyesasZ.class...etc) that was located under the Java cache location, was that detection just a False-Positive hit?



C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP2\A0010596.sys Win32/Olmarik.ZC trojan cleaned - quarantined

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Hello again,

Those are nothing to worry about, just some questionable files. :)



Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:

  • Delete the tools used during the disinfection:
    • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
    • Delete GMER (this is a random named file) and OTL.

Please read these advices, in order to prevent reinfecting your PC:

  1. Install and update the following programs regularly:
    • an outbound firewall
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
    • MVPs hosts file
      A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file

[*]Keep Windows (and your other Microsoft software) up to date!

I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

[*]Keep your other software up to date as well

Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.

[*]Stay up to date!

The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.

Some more links you might find of interest:

Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

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Elise: When I did the below, it started running combofix again and making the registry chnages. For now, I'm assuming this is Ok and hitting "Allow", but is this normal?

?Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer



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Elise: The combofix uninstall worked just like you said. I also re-enabled the CD Emulator thru DeFogger and deleted all the programs I downloaded and all of the logs they created. I also installed and ran the SuperAntiSpyware program you mentioned in your last post. That scan also came back clean with the exception of some cookies.

I re-booted a few times, ran my IE broswer and everything seems back to normal. I can also get the Windows Update web page again.




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