IDKWatMNShouldBe Posted August 20, 2010 ID:302899 Share Posted August 20, 2010 On my laptop, my preinstalled webcam is Chicony camera assistant software for toshiba. So I had some problems with the MSN webcam, so i decided to uninstall my webcam, chicony camera assistant software for toshiba, and reinstall a fresh one. after i removed it using programs and features, i restarted and then installed a new one. but now when i open chicony webcam, I get an error message. and so i tried to uninstall THAT one and it says that it requires a restart, so when i restart, the files are still there! i tried to uninstall again but still the same thing happened. i tried to download it again but it doesnt allow me to install it, it just gives my modify, repair, remove, and when i try to repair, it freezes. what should i do? And why wont the setup work? Link to post Share on other sites More sharing options...
IDKWatMNShouldBe Posted August 21, 2010 Author ID:303486 Share Posted August 21, 2010 one day passed, and still nobody replied. Link to post Share on other sites More sharing options...
IDKWatMNShouldBe Posted August 23, 2010 Author ID:303936 Share Posted August 23, 2010 could someone please help me? 3 days passed Link to post Share on other sites More sharing options...
IDKWatMNShouldBe Posted August 29, 2010 Author ID:306802 Share Posted August 29, 2010 more then a week passed and still no reply. someone please help me. Link to post Share on other sites More sharing options...
yardbird Posted August 30, 2010 ID:306850 Share Posted August 30, 2010 Never owned a webcam! From the looks of the pic you posted of the error. I would default the webcam to all default settings. It could be a setting in the laptop. Is it excluded in your AV & MBAM? I see on the website the drivers have been updated...Remove & Reinstall the drivers for it, or check the website! Or Rollback the drivers? You can post here: http://software.informer.com/forum/ Maybe someone else has a clue... good luck Link to post Share on other sites More sharing options...
DarkSnakeKobra Posted August 30, 2010 ID:306858 Share Posted August 30, 2010 I have a webcam! But I rarely use it or have had problems. Did you try and download a fresh driver/software? Otherwise not much help. Link to post Share on other sites More sharing options...
IDKWatMNShouldBe Posted August 30, 2010 Author ID:307049 Share Posted August 30, 2010 here's where i downloaded it from. BTW, i do have a toshiba laptop. http://www.csd.toshiba.com/cgi-bin/tais/su...mp;x=4&y=10 its the one that is "Chicony Camera Assistant Software for Windows XP/Vista/7 (32/64) ". it shows that it comes with everything, the Camera, Driver, and Utility. i dont think it's on the exclusions, but i will try to disable my anti-virus and MBAM pro. even when i try to repair it, the installation freezes and weird things happened. when i try to install it over it again, it wont let me because it already is installed. and for some reason, i run the uninstaller, after its done, it says u have to restart. so i restart and the files are still there! even the uninstaller is still there! and it wont let me even use the webcam! if u used chicony before, u would know that a traybar comes up, and after that if u try to view the webcam, properties, settings, the error pops-up! Link to post Share on other sites More sharing options...
yardbird Posted August 30, 2010 ID:307142 Share Posted August 30, 2010 Since I never owned a webcam. I'll disqualify myself from offering any more advice. ME, I would take everything apart, check all hardware/software. Run scans, Plus GMER scans. Try for support from Chicony.ect.. Link to post Share on other sites More sharing options...
mountaintree16 Posted August 30, 2010 ID:307143 Share Posted August 30, 2010 Well I don't know if i'll be much help either (I have used a Logitech webcam in the past) but give me the exact model name, number, etc... for the webcam and I'll see if I can find any information or help regarding drivers, etc...Did it come with an install CD though? Link to post Share on other sites More sharing options...
IDKWatMNShouldBe Posted September 1, 2010 Author ID:308035 Share Posted September 1, 2010 @mountaintree16 nope, it was installed with the laptop already. Link to post Share on other sites More sharing options...
mountaintree16 Posted September 1, 2010 ID:308070 Share Posted September 1, 2010 Oh. Drat. Well, if you can still provide any of that information I'll see if I can find any information for you. Link to post Share on other sites More sharing options...
yardbird Posted September 1, 2010 ID:308072 Share Posted September 1, 2010 @ IDKWatMyDisplayNameShoudBeYou posted the link up at post #7... http://www.csd.toshiba.com/cgi-bin/tais/su...mp;x=4&y=10Now point to Downloads, Laptops ,Choose Family, Choose Model , then under those 4 boxes type in: chicony camera assistant software or chicony camera assistant driversIf your existing drivers now have been Corrupted in some way... The above would be the place to get them! I hope it solves your problem? Thats about all I can think of unless you want to post on the Toshiba Laptop Forum: http://laptopforums.toshiba.com/EDIT: this may be another place to post: http://laptopforums.toshiba.com/t5/Drivers...brd_driver-util Link to post Share on other sites More sharing options...
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