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Crashes after a few seconds of scanning


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When I start any kind of scan, quick or full, it crashes about 5-10 seconds after and this is the information I get out of it. I am using Windows XP SP3 and this is Malwarebytes Anti-malware version 1.46.

mbamerror.png

This happens on other computers aside from mine.

Can anyone please shed some light on this? Any help would be appreciated.

This issue has already been covered on this post, however was unsuccessful at resolving the issue.

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Hello asuarez712! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Please follow these instructions and post all logs if you can:

http://forums.malwarebytes.org/index.php?showtopic=9573

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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