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STOP error 0x0000007e (0xc0000005, 0x8A6F9AB3, 0xBA507B98, 0xBA507894)


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I got some virus on my computer called 'Security Suite'. Anyways I tried to get rid of it and in the process was restarting my computer when this blue screen would briefly flash up after the XP load screen then it would go to a screen where I could choose from various safe modes.

Since then I've downloaded a program 'Malwarebytes' Anti-Malware' and ran it hoping it would fix but it didn't. I've also managed to stop the blue screen from flashing and the only bit of information available on the screen is this:

STOP error 0x0000007e (0xc0000005, 0x8A6F9AB3, 0xBA507B98, 0xBA507894).

Can anyone help me? A lot of the forums say it has to be hardware but surely not in my case it was working fine till that Security Suite and then all this happened.

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Hi and Welcome -

The infection can usually cause these problems - Please try to follow some of these instructions -

As we do not work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow What do I do now? , skipping any steps you are unable to complete.

The next step is post a New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :(

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