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Malwarebytes Crashes after Scanning


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I have installed and updated Malwarebytes' and used the full scan. It was able to detect at least 14 infected objects. However, the program crashed at that point and said it has "stopped working." I renamed the exe file to mpp but it still didn't work. Please help.

Problem signature:

Problem Event Name: APPCRASH

Application Name: mpp.exe

Application Version: 1.46.0.1

Application Timestamp: 4bd9ed9b

Fault Module Name: mbam.dll

Fault Module Version: 1.46.0.0

Fault Module Timestamp: 4bd9baec

Exception Code: c0000005

Exception Offset: 0001fffe

OS Version: 6.0.6001.2.1.0.768.2

Locale ID: 1033

Additional Information 1: ce5d

Additional Information 2: 782fbcb50845c7c84dd3b3fc57d46cb1

Additional Information 3: 427a

Additional Information 4: 46131c3b9fdb41bd399f2b9b89745d44

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Welcome -

Please only use the Quick Scan option if you can - If you still have problems please follow the instructions below -

As we do not work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow What do I do now? , skipping any steps you are unable to complete.

The next step is post a New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :)

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