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ntndis.sys ipsecndis.sys Rootkit.Agent infection


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You guys do incredibly valuable work. It is much appreciated. Let me know what else I need to do on my end. Thank-you

Jay

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4422

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

13/08/2010 11:28:07

mbam-log-2010-08-13 (11-28-07).txt

Scan type: Full scan (C:\|)

Objects scanned: 312012

Time elapsed: 1 hour(s), 13 minute(s), 8 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\Drivers\ntndis.sys (Rootkit.Agent) -> Delete on reboot.

C:\WINDOWS\system32\ipsecndis.sys (Rootkit.Agent) -> Delete on reboot.

DDS (Ver_10-03-17.01) - NTFSx86

Run by Administrator at 16:07:50.59 on 12/08/2010

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.139 [GMT -7:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\Program Files\FolderSize\FolderSizeSvc.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\Program Files\Google\Update\GoogleUpdate.exe

C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

C:\Program Files\Symantec AntiVirus\SavRoam.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Apoint\HidFind.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Apoint\Apntex.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\DivX\DivX Update\DivXUpdate.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Documents and Settings\Administrator\Application Data\U3\0000184749631ADB\LaunchPad.exe

F:\Documents\Downloads\util\dds.com

============== Pseudo HJT Report ===============

uStart Page = www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=1070323

uSearch Page = hxxp://www.google.ca/hws/sb/dell-row-rel/en/side.html?channel=ca

uSearch Bar = hxxp://www.google.ca/hws/sb/dell-row-rel/en/side.html?channel=ca

uDefault_Page_URL = www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=1070323

mSearchAssistant = hxxp://www.google.ca/hws/sb/dell-row-rel/en/side.html?channel=ca

BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe

uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup

uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [Apoint] c:\program files\apoint\Apoint.exe

mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe

mRun: [sigmatelSysTrayApp] stsystra.exe

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

mRun: [vptray] c:\progra~1\symant~1\VPTray.exe

mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide

mRun: [CTFMON]

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"

mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe

mRun: [igfxtray] c:\windows\system32\igfxtray.exe

mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe

mRun: [igfxpers] c:\windows\system32\igfxpers.exe

mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000

IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://c:\program files\iespell\iespell.dll/SPELLCHECK.HTM

IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://c:\program files\iespell\iespell.dll/SPELLOPTION.HTM

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab

DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813

DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab

DPF: {146DFD40-7FC9-439B-BFD7-150058F59E33} - hxxp://tsfs01/ptest/cab/SynergyOfficeAIUninstall.CAB

DPF: {26774F3E-5F15-4883-8394-89146270A8C7} - hxxp://tsfs01/ptest/cab/SynergyOfficeAddin.CAB

DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab

DPF: {357BEB5B-DC01-44C2-B011-14048C3178B1} - hxxps://customers.exact.nl/cab/DocParse2.cab

DPF: {55CED1E9-6207-4118-8C3A-269BF5443F60} - hxxp://www.tierrasol.ca/portal/cab/SynergyOfficeAddin.CAB

DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1254849284320

DPF: {88D969C0-F192-11D4-A65F-0040963251E5} - hxxp://www.tierrasol.ca/portal/cab/msxml4.CAB

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {BD324C84-E46E-11D3-83D0-00C04F4EB66B} - hxxp://tsfs01/ptest/cab/ebcasp.cab

DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab

DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://sra.cn.ca/dana-cached/setup/JuniperSetupSP1.cab

Notify: igfxcui - igfxdev.dll

Notify: NavLogon - c:\windows\system32\NavLogon.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-1-14 64288]

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-8-26 334984]

R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-8-26 53896]

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-10-4 185968]

R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-10-4 177776]

R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-11-15 169200]

R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-11-15 1756912]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-28 102448]

R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100811.002\naveng.sys [2010-8-12 85424]

R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100811.002\navex15.sys [2010-8-12 1362608]

S0 prsuqvj;prsuqvj; [x]

S2 gupdate1c9f102a24866d7;Google Update Service (gupdate1c9f102a24866d7);c:\program files\google\update\GoogleUpdate.exe [2009-6-19 133104]

S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-10-4 83568]

S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1229232]

S3 SWAutoLaunch;SWAutoLaunch;c:\program files\sierra wireless\3g wireless module\generic\components\SWAutoLaunch.exe [2007-3-12 65536]

=============== Created Last 30 ================

2010-08-12 23:07:11 0 ----a-w- c:\documents and settings\administrator\defogger_reenable

2010-08-12 03:15:34 0 d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes

2010-08-12 03:15:28 0 d-sh--w- c:\documents and settings\administrator\IETldCache

2010-08-12 00:34:45 210816 ----a-w- c:\windows\system32\dllcache\ndis.sys

2010-07-30 21:10:47 12800 ------w- c:\windows\system32\dllcache\xpshims.dll

2010-07-30 21:10:40 55296 ------w- c:\windows\system32\dllcache\msfeedsbs.dll

2010-07-30 21:10:39 599040 ------w- c:\windows\system32\dllcache\msfeeds.dll

2010-07-30 21:10:39 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll

2010-07-30 21:10:39 1985536 ------w- c:\windows\system32\dllcache\iertutil.dll

2010-07-30 21:10:36 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll

2010-07-30 21:10:36 11076096 ------w- c:\windows\system32\dllcache\ieframe.dll

2010-07-30 21:10:29 0 d-----w- c:\windows\ie8updates

2010-07-30 21:09:45 41984 ------w- c:\windows\system32\dllcache\iecompat.dll

2010-07-30 21:06:41 0 dc-h--w- c:\windows\ie8

2010-07-23 18:50:10 0 d-----w- c:\program files\iPod

2010-07-19 18:04:33 0 d-----w- c:\program files\FolderSize

2010-07-14 17:27:08 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe

==================== Find3M ====================

2010-08-12 00:34:48 210816 ----a-w- c:\windows\system32\drivers\ndis.sys

2010-05-18 23:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll

2010-05-18 23:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe

============= FINISH: 16:08:34.07 ===============

Attach.zip

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Hello ,

And :D My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

-----------------------------------------------------------

COMBOFIX

---------------

Please download ComboFix from one of these locations:

Bleepingcomputer
ForoSpyware

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Query_RC.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC_successful.gif

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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Elise,

I believe we have made significant progress. I did have to run the Combofix twice. My apologies for complicating this. Here are the details:

COMBOFIX First Run

  • No network, so could not install recovery console
  • Symantec AV issue, the Enterprise licence is very 'sticky'
  • It did ID a rootkit and required a reboot

COMBOFIX Second Run

  • Network connection established, allowed install of recovery console
  • successfully confirmed the SAV Auto Protect was off
  • It did find an infected system file 'NDIS.SYS'

I have updated and run MBAM and Symantec. It looks pretty good at this point.

Here are the log files:

FIRST RUN

ComboFix 10-08-15.01 - Administrator 16/08/2010 9:23.1.1 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.98 [GMT -7:00]

Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\Robert\Desktop\ptjdesqy.sys

C:\Install.exe

.

((((((((((((((((((((((((( Files Created from 2010-07-16 to 2010-08-16 )))))))))))))))))))))))))))))))

.

2010-08-12 18:24 . 2007-10-23 16:27 110592 ----a-w- c:\documents and settings\Administrator\Application Data\U3\temp\cleanup.exe

2010-08-12 18:21 . 2008-05-02 17:41 3493888 ---ha-w- c:\documents and settings\Administrator\Application Data\U3\temp\Launchpad Removal.exe

2010-08-12 18:19 . 2010-08-16 06:46 -------- d-----w- c:\documents and settings\Administrator\Application Data\U3

2010-08-12 07:33 . 2010-08-12 07:33 -------- d-----w- c:\documents and settings\Jay\Application Data\Malwarebytes

2010-08-12 07:30 . 2010-08-12 07:30 -------- d-sh--w- c:\documents and settings\Jay\IETldCache

2010-08-12 03:15 . 2010-08-12 03:15 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes

2010-08-12 03:15 . 2010-08-12 03:15 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache

2010-08-12 00:34 . 2010-08-12 00:34 210816 ----a-w- c:\windows\system32\dllcache\ndis.sys

2010-08-09 21:56 . 2010-08-09 21:56 503808 ----a-w- c:\documents and settings\jaynicol\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-13258a38-n\msvcp71.dll

2010-08-09 21:56 . 2010-08-09 21:56 499712 ----a-w- c:\documents and settings\jaynicol\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-13258a38-n\jmc.dll

2010-08-09 21:56 . 2010-08-09 21:56 348160 ----a-w- c:\documents and settings\jaynicol\Application Data\Sun\Java\Deployment\SystemCache\6.0\4\7ec4bf04-13258a38-n\msvcr71.dll

2010-08-09 21:56 . 2010-08-09 21:56 61440 ----a-w- c:\documents and settings\jaynicol\Application Data\Sun\Java\Deployment\SystemCache\6.0\42\4488892a-4caf31d2-n\decora-sse.dll

2010-08-09 21:56 . 2010-08-09 21:56 12800 ----a-w- c:\documents and settings\jaynicol\Application Data\Sun\Java\Deployment\SystemCache\6.0\42\4488892a-4caf31d2-n\decora-d3d.dll

2010-08-03 15:34 . 2010-08-03 15:34 110840 ----a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat

2010-07-30 21:53 . 2010-07-30 21:53 -------- d-sh--w- c:\documents and settings\jaynicol\IECompatCache

2010-07-30 21:40 . 2010-07-30 21:40 -------- d-sh--w- c:\documents and settings\jaynicol\PrivacIE

2010-07-30 21:27 . 2010-07-30 21:27 -------- d-sh--w- c:\documents and settings\jaynicol\IETldCache

2010-07-30 21:10 . 2010-05-06 10:41 12800 ------w- c:\windows\system32\dllcache\xpshims.dll

2010-07-30 21:10 . 2010-05-06 10:41 55296 ------w- c:\windows\system32\dllcache\msfeedsbs.dll

2010-07-30 21:10 . 2010-05-06 10:41 599040 ------w- c:\windows\system32\dllcache\msfeeds.dll

2010-07-30 21:10 . 2010-05-06 10:41 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll

2010-07-30 21:10 . 2010-05-06 10:41 1985536 ------w- c:\windows\system32\dllcache\iertutil.dll

2010-07-30 21:10 . 2010-05-06 10:41 11076096 ------w- c:\windows\system32\dllcache\ieframe.dll

2010-07-30 21:10 . 2010-05-06 10:41 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll

2010-07-30 21:10 . 2010-07-30 21:11 -------- d-----w- c:\windows\ie8updates

2010-07-30 21:09 . 2010-04-16 11:43 41984 ------w- c:\windows\system32\dllcache\iecompat.dll

2010-07-30 21:06 . 2010-07-30 21:09 -------- dc-h--w- c:\windows\ie8

2010-07-29 21:37 . 2010-07-29 21:37 -------- d-----w- c:\documents and settings\darrens\Application Data\AdobeUM

2010-07-28 16:17 . 2010-07-28 16:19 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Temp

2010-07-23 18:50 . 2010-07-23 18:50 -------- d-----w- c:\program files\iPod

2010-07-23 18:34 . 2010-07-23 18:34 73000 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.2.1.5\SetupAdmin.exe

2010-07-19 18:04 . 2010-07-19 18:04 -------- d-----w- c:\program files\FolderSize

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-08-16 16:27 . 2007-08-15 15:03 -------- d-----w- c:\program files\Symantec AntiVirus

2010-08-16 05:35 . 2010-06-10 17:51 -------- d-----w- c:\documents and settings\Administrator\Application Data\Apple Computer

2010-08-12 00:34 . 2010-01-15 01:27 -------- d-----w- c:\documents and settings\jaynicol\Application Data\BitTorrent

2010-08-12 00:34 . 2004-08-11 23:00 210816 ----a-w- c:\windows\system32\drivers\ndis.sys

2010-08-12 00:33 . 2010-08-12 00:33 24 ----a-w- c:\documents and settings\NetworkService\Application Data\bawuho.dat

2010-08-11 05:56 . 2009-04-06 02:32 -------- d-----w- c:\program files\Full Tilt Poker

2010-08-11 04:46 . 2009-05-09 18:19 -------- d-----w- c:\program files\Cake Poker

2010-08-11 04:46 . 2009-11-10 01:26 -------- d-----w- c:\program files\PokerStars

2010-08-09 06:55 . 2010-01-13 22:46 -------- d-----w- c:\documents and settings\jaynicol\Application Data\U3

2010-07-23 18:53 . 2009-12-05 00:19 -------- d-----w- c:\program files\iTunes

2010-07-23 18:50 . 2009-10-23 18:21 -------- d-----w- c:\program files\Common Files\Apple

2010-07-22 16:48 . 2010-01-18 21:37 -------- d-----w- c:\program files\Common Files\DivX Shared

2010-07-22 01:26 . 2007-03-23 05:25 -------- d-----w- c:\program files\Google

2010-07-22 01:16 . 2009-11-06 18:53 -------- d-----w- c:\program files\HP

2010-07-22 01:15 . 2008-02-29 15:02 -------- d-----w- c:\program files\Hewlett-Packard

2010-07-09 23:25 . 2010-05-04 05:34 -------- d-----w- c:\documents and settings\All Users\Application Data\DivX

2010-07-09 23:25 . 2010-05-04 08:26 57344 ----a-w- c:\documents and settings\All Users\Application Data\DivX\RunAsUser\RUNASUSERPROCESS.dll

2010-07-09 22:53 . 2010-07-09 22:53 56765 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DivXPlusShortcuts\Uninstaller.exe

2010-07-09 22:53 . 2010-01-18 21:39 -------- d-----w- c:\program files\DivX

2010-07-09 22:53 . 2010-07-09 22:53 57715 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Player\Uninstaller.exe

2010-07-09 22:51 . 2010-07-09 22:51 54153 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DFXPlugin\Uninstaller.exe

2010-07-09 22:47 . 2010-05-04 06:11 1062184 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Setup\Resource.dll

2010-07-09 22:47 . 2010-05-04 06:11 895256 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Setup\DivXSetup.exe

2010-07-08 20:56 . 2010-07-08 20:56 503808 ----a-w- c:\documents and settings\darrens\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-5bfe9771-n\msvcp71.dll

2010-07-08 20:56 . 2010-07-08 20:56 499712 ----a-w- c:\documents and settings\darrens\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-5bfe9771-n\jmc.dll

2010-07-08 20:56 . 2010-07-08 20:56 348160 ----a-w- c:\documents and settings\darrens\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-5bfe9771-n\msvcr71.dll

2010-07-08 20:56 . 2010-07-08 20:56 61440 ----a-w- c:\documents and settings\darrens\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-39cfd21d-n\decora-sse.dll

2010-07-08 20:56 . 2010-07-08 20:56 12800 ----a-w- c:\documents and settings\darrens\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-39cfd21d-n\decora-d3d.dll

2010-07-08 20:49 . 2010-07-08 15:59 -------- d-----w- c:\documents and settings\darrens\Application Data\Apple Computer

2010-06-29 17:07 . 2010-06-28 14:14 -------- d-----w- c:\documents and settings\All Users\Application Data\LightScribe

2010-06-28 16:50 . 2009-03-18 19:36 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2010-06-28 14:13 . 2010-06-28 14:12 -------- d-----w- c:\program files\Common Files\LightScribe

2010-06-28 13:58 . 2010-06-28 13:57 -------- d-----w- c:\program files\LightScribe

2010-06-21 06:02 . 2010-06-21 06:02 -------- d-----w- c:\program files\Bonjour

2010-06-21 05:45 . 2010-03-31 18:50 -------- d-----w- c:\program files\Safari

2010-06-21 05:35 . 2010-06-21 05:35 71992 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\Safari 5.33.16.0\SetupAdmin.exe

2010-06-14 14:31 . 2004-08-11 23:12 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe

2010-06-10 19:05 . 2010-06-10 19:05 503808 ----a-w- c:\documents and settings\mike\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-503bcee6-n\msvcp71.dll

2010-06-10 19:05 . 2010-06-10 19:05 499712 ----a-w- c:\documents and settings\mike\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-503bcee6-n\jmc.dll

2010-06-10 19:05 . 2010-06-10 19:05 348160 ----a-w- c:\documents and settings\mike\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-503bcee6-n\msvcr71.dll

2010-06-10 19:04 . 2010-06-10 19:04 61440 ----a-w- c:\documents and settings\mike\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-2543d846-n\decora-sse.dll

2010-06-10 19:04 . 2010-06-10 19:04 12800 ----a-w- c:\documents and settings\mike\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-2543d846-n\decora-d3d.dll

2010-06-07 16:41 . 2010-06-07 16:41 54128 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Converter\Uninstaller.exe

2010-06-07 16:41 . 2010-06-07 16:41 54644 ----a-w- c:\documents and settings\All Users\Application Data\DivX\TranscodeEngine\Uninstaller.exe

2010-06-07 16:41 . 2010-06-07 16:41 54101 ----a-w- c:\documents and settings\All Users\Application Data\DivX\MPEG2Plugin\Uninstaller.exe

2010-06-06 17:56 . 2010-06-06 17:56 56997 ----a-w- c:\documents and settings\All Users\Application Data\DivX\WebPlayer\Uninstaller.exe

2010-06-06 17:55 . 2010-06-06 17:55 53600 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Update\Uninstaller.exe

2010-05-24 21:58 . 2010-05-24 21:58 503808 ----a-w- c:\documents and settings\jaynicol\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-295b76b7-n\msvcp71.dll

2010-05-24 21:58 . 2010-05-24 21:58 499712 ----a-w- c:\documents and settings\jaynicol\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-295b76b7-n\jmc.dll

2010-05-24 21:58 . 2010-05-24 21:58 348160 ----a-w- c:\documents and settings\jaynicol\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-295b76b7-n\msvcr71.dll

2010-05-24 21:57 . 2010-05-24 21:57 61440 ----a-w- c:\documents and settings\jaynicol\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-48007995-n\decora-sse.dll

2010-05-24 21:57 . 2010-05-24 21:57 12800 ----a-w- c:\documents and settings\jaynicol\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-48007995-n\decora-d3d.dll

2010-05-18 23:35 . 2010-05-18 23:35 91424 ----a-w- c:\windows\system32\dnssd.dll

2010-05-18 23:35 . 2010-05-18 23:35 107808 ----a-w- c:\windows\system32\dns-sd.exe

.

------- Sigcheck -------

[-] 2010-08-12 00:34 . 803B483B84D723F94F234BAD3E779640 . 210816 . . [------] . . c:\windows\system32\drivers\ndis.sys

[-] 2010-08-12 00:34 . 803B483B84D723F94F234BAD3E779640 . 210816 . . [------] . . c:\windows\system32\dllcache\ndis.sys

[7] 2008-04-13 . 1DF7F42665C94B825322FAE71721130D . 182656 . . [5.1.2600.5512] . . c:\windows\ServicePackFiles\i386\ndis.sys

[7] 2004-08-04 . 558635D3AF1C7546D26067D5D9B6959E . 182912 . . [5.1.2600.2180] . . c:\windows\$NtServicePackUninstall$\ndis.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"DellSupport"="c:\program files\Dell Support\DSAgnt.exe" [2006-08-29 395776]

"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2010-06-16 2736128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-10-07 176128]

"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2006-11-23 1392640]

"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 282624]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-10-04 48752]

"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2005-11-15 85744]

"LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam\Quickcam.exe" [2008-12-20 2656528]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]

"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2006-04-06 49152]

"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-07-13 47904]

"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]

"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]

"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]

"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2010-06-03 1144104]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-07-21 141608]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

"c:\\Program Files\\RealVNC\\VNC4\\winvnc4.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [14/01/2010 11:05 64288]

R2 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [15/11/2005 12:27 169200]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [28/05/2010 09:14 102448]

S0 prsuqvj;prsuqvj; [x]

S2 gupdate1c9f102a24866d7;Google Update Service (gupdate1c9f102a24866d7);c:\program files\Google\Update\GoogleUpdate.exe [19/06/2009 10:23 133104]

S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [04/02/2010 08:52 1229232]

S3 SWAutoLaunch;SWAutoLaunch;c:\program files\Sierra Wireless\3G Wireless Module\Generic\Components\SWAutoLaunch.exe [12/03/2007 09:01 65536]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]

2010-06-16 20:38 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe

.

.

------- Supplementary Scan -------

.

uStart Page = www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=1070323

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

DPF: {146DFD40-7FC9-439B-BFD7-150058F59E33} - hxxp://tsfs01/ptest/cab/SynergyOfficeAIUninstall.CAB

DPF: {26774F3E-5F15-4883-8394-89146270A8C7} - hxxp://tsfs01/ptest/cab/SynergyOfficeAddin.CAB

DPF: {357BEB5B-DC01-44C2-B011-14048C3178B1} - hxxps://customers.exact.nl/cab/DocParse2.cab

DPF: {55CED1E9-6207-4118-8C3A-269BF5443F60} - hxxp://www.tierrasol.ca/portal/cab/SynergyOfficeAddin.CAB

DPF: {BD324C84-E46E-11D3-83D0-00C04F4EB66B} - hxxp://tsfs01/ptest/cab/ebcasp.cab

.

- - - - ORPHANS REMOVED - - - -

HKCU-Run-ModemOnHold - c:\program files\NetWaiting\netWaiting.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-08-16 09:36

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

Completion time: 2010-08-16 09:43:24

ComboFix-quarantined-files.txt 2010-08-16 16:43

Pre-Run: 1,971,056,640 bytes free

Post-Run: 2,424,393,728 bytes free

- - End Of File - - 4179688565EEE277973F041A99EF34F0

SECOND RUN

ComboFix 10-08-15.04 - Administrator 16/08/2010 9:57.2.1 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.128 [GMT -7:00]

Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe

AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

Infected copy of c:\windows\system32\drivers\ndis.sys was found and disinfected

Restored copy from - c:\windows\ServicePackFiles\i386\ndis.sys

.

((((((((((((((((((((((((( Files Created from 2010-07-16 to 2010-08-16 )))))))))))))))))))))))))))))))

.

2010-08-12 18:19 . 2010-08-16 06:46 -------- d-----w- c:\documents and settings\Administrator\Application Data\U3

2010-08-12 07:33 . 2010-08-12 07:33 -------- d-----w- c:\documents and settings\Jay\Application Data\Malwarebytes

2010-08-12 07:30 . 2010-08-12 07:30 -------- d-sh--w- c:\documents and settings\Jay\IETldCache

2010-08-12 03:15 . 2010-08-12 03:15 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes

2010-08-12 03:15 . 2010-08-12 03:15 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache

2010-08-03 15:34 . 2010-08-03 15:34 110840 ----a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat

2010-07-30 21:53 . 2010-07-30 21:53 -------- d-sh--w- c:\documents and settings\jaynicol\IECompatCache

2010-07-30 21:40 . 2010-07-30 21:40 -------- d-sh--w- c:\documents and settings\jaynicol\PrivacIE

2010-07-30 21:27 . 2010-07-30 21:27 -------- d-sh--w- c:\documents and settings\jaynicol\IETldCache

2010-07-30 21:10 . 2010-05-06 10:41 12800 ------w- c:\windows\system32\dllcache\xpshims.dll

2010-07-30 21:10 . 2010-05-06 10:41 55296 ------w- c:\windows\system32\dllcache\msfeedsbs.dll

2010-07-30 21:10 . 2010-05-06 10:41 599040 ------w- c:\windows\system32\dllcache\msfeeds.dll

2010-07-30 21:10 . 2010-05-06 10:41 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll

2010-07-30 21:10 . 2010-05-06 10:41 1985536 ------w- c:\windows\system32\dllcache\iertutil.dll

2010-07-30 21:10 . 2010-05-06 10:41 11076096 ------w- c:\windows\system32\dllcache\ieframe.dll

2010-07-30 21:10 . 2010-05-06 10:41 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll

2010-07-30 21:10 . 2010-07-30 21:11 -------- d-----w- c:\windows\ie8updates

2010-07-30 21:09 . 2010-04-16 11:43 41984 ------w- c:\windows\system32\dllcache\iecompat.dll

2010-07-30 21:06 . 2010-07-30 21:09 -------- dc-h--w- c:\windows\ie8

2010-07-29 21:37 . 2010-07-29 21:37 -------- d-----w- c:\documents and settings\darrens\Application Data\AdobeUM

2010-07-28 16:17 . 2010-07-28 16:19 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Temp

2010-07-23 18:50 . 2010-07-23 18:50 -------- d-----w- c:\program files\iPod

2010-07-19 18:04 . 2010-07-19 18:04 -------- d-----w- c:\program files\FolderSize

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-08-16 17:08 . 2007-08-15 15:03 -------- d-----w- c:\program files\Symantec AntiVirus

2010-08-16 05:35 . 2010-06-10 17:51 -------- d-----w- c:\documents and settings\Administrator\Application Data\Apple Computer

2010-08-12 00:33 . 2010-08-12 00:33 24 ----a-w- c:\documents and settings\NetworkService\Application Data\bawuho.dat

2010-08-11 05:56 . 2009-04-06 02:32 -------- d-----w- c:\program files\Full Tilt Poker

2010-08-11 04:46 . 2009-05-09 18:19 -------- d-----w- c:\program files\Cake Poker

2010-08-11 04:46 . 2009-11-10 01:26 -------- d-----w- c:\program files\PokerStars

2010-07-23 18:53 . 2009-12-05 00:19 -------- d-----w- c:\program files\iTunes

2010-07-23 18:50 . 2009-10-23 18:21 -------- d-----w- c:\program files\Common Files\Apple

2010-07-22 16:48 . 2010-01-18 21:37 -------- d-----w- c:\program files\Common Files\DivX Shared

2010-07-22 01:26 . 2007-03-23 05:25 -------- d-----w- c:\program files\Google

2010-07-22 01:16 . 2009-11-06 18:53 -------- d-----w- c:\program files\HP

2010-07-22 01:15 . 2008-02-29 15:02 -------- d-----w- c:\program files\Hewlett-Packard

2010-07-09 23:25 . 2010-05-04 05:34 -------- d-----w- c:\documents and settings\All Users\Application Data\DivX

2010-07-09 22:53 . 2010-01-18 21:39 -------- d-----w- c:\program files\DivX

2010-07-08 20:49 . 2010-07-08 15:59 -------- d-----w- c:\documents and settings\darrens\Application Data\Apple Computer

2010-06-29 17:07 . 2010-06-28 14:14 -------- d-----w- c:\documents and settings\All Users\Application Data\LightScribe

2010-06-28 16:50 . 2009-03-18 19:36 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2010-06-28 14:13 . 2010-06-28 14:12 -------- d-----w- c:\program files\Common Files\LightScribe

2010-06-28 13:58 . 2010-06-28 13:57 -------- d-----w- c:\program files\LightScribe

2010-06-21 06:02 . 2010-06-21 06:02 -------- d-----w- c:\program files\Bonjour

2010-06-21 05:45 . 2010-03-31 18:50 -------- d-----w- c:\program files\Safari

2010-06-14 14:31 . 2004-08-11 23:12 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe

2010-05-18 23:35 . 2010-05-18 23:35 91424 ----a-w- c:\windows\system32\dnssd.dll

2010-05-18 23:35 . 2010-05-18 23:35 107808 ----a-w- c:\windows\system32\dns-sd.exe

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"DellSupport"="c:\program files\Dell Support\DSAgnt.exe" [2006-08-29 395776]

"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2010-06-16 2736128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-10-07 176128]

"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2006-11-23 1392640]

"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 282624]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-10-04 48752]

"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2005-11-15 85744]

"LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam\Quickcam.exe" [2008-12-20 2656528]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]

"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2006-04-06 49152]

"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-07-13 47904]

"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]

"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]

"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]

"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2010-06-03 1144104]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-07-21 141608]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

"c:\\Program Files\\RealVNC\\VNC4\\winvnc4.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [14/01/2010 11:05 64288]

R2 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [15/11/2005 12:27 169200]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [28/05/2010 09:14 102448]

S0 prsuqvj;prsuqvj; [x]

S2 gupdate1c9f102a24866d7;Google Update Service (gupdate1c9f102a24866d7);c:\program files\Google\Update\GoogleUpdate.exe [19/06/2009 10:23 133104]

S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [04/02/2010 08:52 1229232]

S3 SWAutoLaunch;SWAutoLaunch;c:\program files\Sierra Wireless\3G Wireless Module\Generic\Components\SWAutoLaunch.exe [12/03/2007 09:01 65536]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]

2010-06-16 20:38 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe

.

.

------- Supplementary Scan -------

.

uStart Page = www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=1070323

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

TCP: {253F5399-D297-4589-BF1F-A34DFB468BB4} = 204.174.120.46 204.174.120.45

DPF: {146DFD40-7FC9-439B-BFD7-150058F59E33} - hxxp://tsfs01/ptest/cab/SynergyOfficeAIUninstall.CAB

DPF: {26774F3E-5F15-4883-8394-89146270A8C7} - hxxp://tsfs01/ptest/cab/SynergyOfficeAddin.CAB

DPF: {357BEB5B-DC01-44C2-B011-14048C3178B1} - hxxps://customers.exact.nl/cab/DocParse2.cab

DPF: {55CED1E9-6207-4118-8C3A-269BF5443F60} - hxxp://www.tierrasol.ca/portal/cab/SynergyOfficeAddin.CAB

DPF: {BD324C84-E46E-11D3-83D0-00C04F4EB66B} - hxxp://tsfs01/ptest/cab/ebcasp.cab

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-08-16 10:09

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(7600)

c:\windows\system32\WININET.dll

c:\windows\TEMP\logishrd\LVPrcInj01.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Common Files\Symantec Shared\ccSetMgr.exe

c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe

c:\windows\System32\WLTRYSVC.EXE

c:\windows\System32\bcmwltry.exe

c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Symantec AntiVirus\DefWatch.exe

c:\program files\FolderSize\FolderSizeSvc.exe

c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

c:\program files\Dell\QuickSet\NICCONFIGSVC.exe

c:\program files\Symantec AntiVirus\Rtvscan.exe

c:\program files\Apoint\HidFind.exe

c:\program files\Apoint\Apntex.exe

c:\windows\stsystra.exe

c:\windows\system32\igfxsrvc.exe

c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe

c:\program files\iPod\bin\iPodService.exe

.

**************************************************************************

.

Completion time: 2010-08-16 10:19:18 - machine was rebooted

ComboFix-quarantined-files.txt 2010-08-16 17:19

ComboFix2.txt 2010-08-16 16:43

Pre-Run: 2,422,185,984 bytes free

Post-Run: 2,409,316,352 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - F1BA453A6EA9FCE57B5EF2D4CA2D8989

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Well done, this is indeed looking a lot better. :)

However, you had a nasty rootkit on board. Please consider the following information first.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and cleaned, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

UPDATE JAVA

------------------

Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:

  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "JDK 6 Update 21 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.

Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.

  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u21-windows-i586.exe to install the newest version.
  • If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.

-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.

-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.

Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

ESET ONLINE SCANNER

----------------------------

I'd like us to scan your machine with ESET OnlineScan

  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the esetOnline.png button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    1. Click on esetSmartInstall.png to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the esetSmartInstallDesktopIcon.png icon on your desktop.

    3. Check esetAcceptTerms.png
    4. Click the esetStart.png button.
    5. Accept any security warnings from your browser.
    6. Check esetScanArchives.png
    7. Push the Start button.
    8. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    9. When the scan completes, push esetListThreats.png
    10. Push esetExport.png, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
      Note - when ESET doesn't find any threats, no report will be created.
    11. Push the esetBack.png button.
    12. Push esetFinish.png

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Elise,

Very good information. I like the business vs. tech arguments to the reinstall question. While the threat is quite real and obviously I was vulnerable and compromised, I am behind a firewall and did recognize and act immediately upon infection. I am confident that the PC was not significantly compromised. Hopefully the tools will work to plug the holes.

I am certainly open to rebuilding the OS (as a last resort). But it would take quite some time to get that plan of action moving. I have a few gig of data that I need to archive first. Nothing confidential, or even very interesting.

Java updates are done, as instructed.

The ESETscan seemed to find some stuff:

C:\JDN\jaynicol\Local Settings\Temporary Internet Files\Content.IE5\2XCDIHAD\google[1] JS/TrojanDownloader.Iframe.NGU trojan cleaned by deleting - quarantined

C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\ndis.sys.vir Win32/Protector.K virus cleaned - quarantined

C:\WINDOWS\mstape.dll a variant of Win32/Cimag.DC trojan cleaned by deleting (after the next restart) - quarantined

C:\WINDOWS\ocojohehucu.dll a variant of Win32/Cimag.CK trojan cleaned by deleting (after the next restart) - quarantined

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Hello, thats looking good. Unless you have any problems left, you are good to go. :)

ALL CLEAN

--------------

Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:

  • Delete the tools used during the disinfection:
    • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
    • Delete DDS and GMER (this is a random named file).

Please read these advices, in order to prevent reinfecting your PC:

  1. Install and update the following programs regularly:
    • an outbound firewall
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
    • MVPs hosts file
      A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file

[*]Keep Windows (and your other Microsoft software) up to date!

I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

[*]Keep your other software up to date as well

Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.

[*]Stay up to date!

The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.

Some more links you might find of interest:

Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

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I did have a couple RUNDLL messages at startup. For the ocojohehucu.dll and mstape.dll. Those were easy to find and clean out of the registry.

I will have a careful look at the additional "homework" you have given me. I do generally play safe, I knew it when I crossed that line this time around. :) Obviously one can never be too safe.

I have learned quite a bit through all of this. I will use a couple of these tools MBAM & ESET on two of my corporate workstations. That way I can free up some corporate $ for the Unite program. Thanks again for your help.

Jay

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I will use a couple of these tools MBAM & ESET on two of my corporate workstations.
Hi Jay, I am not too familiar with this (I think you may know better than me :)), but you should first look into the EULA's of both products if they can be used on workstations or if they are only for home use.

If you have no other questions, I will request this topic to be closed.

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