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MBAM Rules database update webpage: HTTP Status 500 error


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Hello, first of all.

I'm new to this forum, but have now been using MBAM in the free version with its limitations, given I can't afford to purchase software (books, and much else). I've been using MBAM for around a month now, after having read a short but good review of it at Gizmo's TechSupportAlert.

The problem I'm having since the evening of August 26th is the HTTP Status 500 one, but a subcategory or type that tells me that the it's not the client end, but the server end, where there is an error. The full error page's contents are provided below for people to review.

Also, I get the same error with FireFox, Seamonkey, and MS IE, all current versions.

The download page for the rules db update:

http://malwarebytes.gt500.org/database.jsp

Added by moderator:
Not only has this been fixed, but the link is no longer valid.

I kept getting the above error when reloading the db page, but something very unusual began to happen after I tried loading the moco2 page for which there's a url in the output of the HTTP Status 500 error (further below). I also get the moco2 page when trying to load http://malwarebytes.gt500.org.

That the three browsers produce the same outcome, i.e., error; that all three also load the moco2 page, as noted above; and that the error output says the server encountered an internal error; the combination of these causes me to believe that the problem definitely is at the server end and I'm hoping that it is, else someone will hopefully tell me what might be or is wrong at my end. What has me questioning a little is that I checked the forums here yesterday and just prior to making this post, and see no one else saying that they have this problem.

I'm not a Web expert, so will seem a "little" extra verbose to people who are.

Following is the error page's contents.

--------------------------------------------------------------------------------------------------------------

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException: Exception in JSP: /database.jsp:3

1: <%

2: Cookie[] cookies = request.getCookies(); // all cookies retrieved from HTTP headers

3: for (int i = 0; i < cookies.length; i++) {

4: if (cookies.getName().equals("moco2") && cookies.getValue().equals("GoAway")) {

5: response.sendRedirect("http://malwarebytes.gt500.org/moco2.jsp");

6: }

Stacktrace:

org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper

.java:451)

org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)

org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)

org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)

javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

root cause

java.lang.NullPointerException

org.apache.jsp.database_jsp._jspService(database_jsp.java:50)

org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)

javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:331)

org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)

org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)

javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

note The full stack trace of the root cause is available in the Apache Tomcat/5.5.25 logs.

Apache Tomcat/5.5.25

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For now I have the latest db update hosted here ;)

If you don't want to download a random exe (and being from a random guy on an internet forum, you have no reason to trust me ;))You can download the database from http://www.malwarebytes.org/mbam/database/rules.ref and copy it to Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware on XP or Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware on Vista.

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Thanks for all of the responses, but ..... There's not always, but often is a 'but'; like this case. ;)

How do we determine if we have the "Antivirus XP 2008" or "XP Antivirus 2008" virus, as referred to or inferred in the information that EliteKiller referred to? I haven't had any messages from any tools saying anything about finding this virus, so .. so ..., well, I'm at a loss, or lost.

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Remind me to never use fusionxhost.com ;) 5+ days and the issue is still unresolved, and the last reply from support is on the 26th? FWIW I've been using Moreweb.com to host several of my business clients for a few years now and the support is top notch. Moreweb's parent company is Elite Internet Communications who hosts Anandtech. They also have a stellar reseller program.

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Remind me to never use fusionxhost.com ;) 5+ days and the issue is still unresolved, and the last reply from support is on the 26th? FWIW I've been using Moreweb.com to host several of my business clients for a few years now and the support is top notch. Moreweb's parent company is Elite Internet Communications who hosts Anandtech. They also have a stellar reseller program.

FusionXHost had great service and support until their business hosting took off. Now they are terrible. Go figure...

Anyway, I have already ordered a dedicated server from 1&1 hosting, and it should be up and running in a few days. Once it's ready, I will start setting up Resin as the HTTP server in place of the Apache setup that 1&1 will have on it, and get my site transfered over. It will have a shared 100Mbps pipe, so it should be reliable, and I will be able to fix any issues on my own, instead of waiting for someone else to answer a support request.

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I just recently read about 1&1 and how some hate their service. Link

From what I'm reading most of the issues with 1&1 revolve around domain names. They do not recognise it when you transfer or cancel your domain name, and still send you a bill.

As far as their dedicated servers, I hear they are good. They also have better tech support for dedicated server customers.

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GT500, that database download page you linked to gives me the same HTTP Status 500 error; entirely identical.

But the download page for MBAM at www.malwarebytes.org has a .exe download link now, instead of a link to the GT500 database page. Neither the text for the link, nor the filename, says anything about version or creation or modification date and time. So it has to be downloaded and installed to see if the version differs. I imagine the MBAM team would be keeping this file up to date.

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GT500, that database download page you linked to gives me the same HTTP Status 500 error; entirely identical.

http://www.gt500.org/mbam-rules/database.jsp ?

It works fine for me, but I am noticing another issue. There are 5 copies of the page when you scroll down. It's rather amusing... ;)

I'll take a look at it and see what's wrong. Good thing the new server will be up in a few days, because I'm getting tired of this nonsense...

But the download page for MBAM at www.malwarebytes.org has a .exe download link now, instead of a link to the GT500 database page. Neither the text for the link, nor the filename, says anything about version or creation or modification date and time. So it has to be downloaded and installed to see if the version differs. I imagine the MBAM team would be keeping this file up to date.

Marcin, the lead developer, updates that file personally. He has FTP access to the Malwarebytes sections of my site, so he was the one updating it at my site as well.

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http://www.gt500.org/mbam-rules/database.jsp ?

It works fine for me, but I am noticing another issue. There are 5 copies of the page when you scroll down. It's rather amusing... ;)

I'll take a look at it and see what's wrong. Good thing the new server will be up in a few days, because I'm getting tired of this nonsense...

Issue fixed. It was an error in some cookie detection code I had written. It wasn't needed for the database page.

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