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MBAM and DDS/GMER - "Program Compatiblity Assistant"


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Hi, i tried running malwarebytes, and also downloaded avira antivirus, the "program compatibility assistant" still pops up when i try to open an MP3, i cant exit unless i force close. i did the following steps, i hope someone can help me.

Thank you very much :(

DDS (Ver_10-03-17.01) - NTFSx86

Run by Oscar at 15:33:19.92 on Mon 08/09/2010

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1247 [GMT -4:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}

FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

svchost.exe

C:\Program Files\Citrix\ICA Client\ssonsvr.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

C:\WINDOWS\system32\Rundll32.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Citrix\ICA Client\concentr.exe

C:\Program Files\QuickTime\QTTask.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\DOCUME~1\Oscar\LOCALS~1\Temp\clclean.0001

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Avira\AntiVir Desktop\avshadow.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe

C:\Program Files\Citrix\ICA Client\PNAMAIN.EXE

C:\WINDOWS\system32\CTsvcCDA.exe

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\Citrix\ICA Client\WFCRUN32.EXE

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Norton AntiVirus\Engine\17.7.0.12\ccSvcHst.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

svchost.exe

C:\Program Files\Norton AntiVirus\Engine\17.7.0.12\ccSvcHst.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\msiexec.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Documents and Settings\Oscar\Desktop\Defogger.exe

C:\Documents and Settings\Oscar\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127

uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us

uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us

uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127

mSearch Bar = hxxp://www.google.com/ie

uInternet Settings,ProxyServer = http=127.0.0.1:6522

uInternet Settings,ProxyOverride = <local>

mSearchAssistant = hxxp://search.live.com/sphome.aspx

mWinlogon: Userinit=c:\windows\system32\userinit.exe

mWinlogon: UIHost=vistaui.exe

BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll

BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\17.7.0.12\IPSBHO.DLL

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll

BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll

TB: Webshots Toolbar: {c17590d2-ecb4-4b15-8820-f58798dcc118} - c:\program files\webshots\WSToolbar4IE.dll

TB: StylerToolBar: {d2f8f919-690b-4ea2-9fa7-a203d1e04f75} - c:\program files\styler\tb\StylerTB.dll

TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [setDefaultMIDI] MIDIDef.exe

uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup

uRun: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"

uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"

uRun: [Dlibiyunolifetah] rundll32.exe "c:\windows\moralte2.dll",Startup

mRun: [ehTray] c:\windows\ehome\ehtray.exe

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [sigmatelSysTrayApp] stsystra.exe

mRun: [iAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe

mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [iSUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup

mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot

mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

mRun: [ConnectionCenter] "c:\program files\citrix\ica client\concentr.exe" /startup

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [Hwekelodasodef] rundll32.exe "c:\windows\oxulohoqusiwoj.dll",Startup

mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min

mRunServices: [AC122Macrovision] c:\docume~1\oscar\locals~1\temp\pdfupd.exe

mRunServices: [ApplicationDWIntl2012.0.4518.1014] c:\program files\common files\microsoft shared\dw\1030\applicationdwintl20.exe

mRunServices: [TwinBeeGeneration] c:\program files\stepmania\songs\dance dance revolution 8th mix -extreme-\twinbee ~generation x~\twinbeegeneration.exe

mRunServices: [iTunesiTunesLocalized] c:\program files\itunes\itunes.resources\en.lproj\itunesituneslocalized9.2.1.5.exe

mRunServices: [ReportingError] c:\program files\common files\microsoft shared\dw\1030\applicationdwintl20.exe

mRunServices: [GenerationTwinBee] c:\program files\stepmania\songs\dance dance revolution 8th mix -extreme-\twinbee ~generation x~\twinbeegeneration.exe

mRunServices: [pdfupd] c:\docume~1\oscar\locals~1\temp\pdfupd.exe

mRunServices: [stylerTBModule] c:\program files\styler\tb\stylertbmodule.exe

mRunServices: [RemixRubberneckin] c:\program files\stepmania\songs\dance dance revolution ultramix 2\rubberneckin' paul oakenfold remix radio edit\editbgradio9382.exe

dRunOnce: [RunNarrator] Narrator.exe

dRunOnce: [sWHelper] "c:\windows\system32\macromed\shockwave 10\PostUpdate.exe" 1014020

StartupFolder: c:\docume~1\oscar\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\online~1.lnk - c:\windows\installer\{e5f3d1e9-006e-4435-85d6-483b66376655}\pnaico.exe.20FBBF0A_A7E5_4BDE_9798_9811C3D135AC.exe

IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000

IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll

IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL

DPF: vzTCPConfig - hxxp://www2.verizon.net/help/dsl_settings/include/vzTCPConfig.CAB

DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab

DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB

DPF: {2E12FB00-546B-4EE3-9CC2-057BF02E1C17} - hxxp://community.webshots.com/html/atx/wsaxcontrol.cab

DPF: {473EB4B9-6641-4FE4-9A0D-AB0EFAE34FA8} - hxxp://pocketconsult.elsevier.com.libproxy2.umdnj.edu/binaries//ELSProxy.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1165271801499

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - hxxp://a19.g.akamai.net/7/19/7125/4058/ftp.coupons.com/r3302/Coupons.cab

DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll

Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll

Filter: video/x-flv - {08C72DD4-19AD-49f1-83DA-8542B4D302C5} - c:\docume~1\oscar\locals~1\temp\12.tmp

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll

AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\oscar\applic~1\mozilla\firefox\profiles\xx199q14.default\

FF - prefs.js: browser.startup.homepage - www.facebook.com

FF - prefs.js: network.proxy.type - 0

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\ipsffplgn\components\IPSFFPl.dll

FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll

FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll

FF - plugin: c:\program files\microsoft\office live\npOLW.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_HBLiteSA.dll

FF - plugin: c:\program files\mozilla firefox\plugins\NPcol305.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll

FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

FF - HiddenExtension: XULRunner: {7A61E2E2-B7A3-40C7-8AC8-CEAD87F48BB9} - c:\documents and settings\oscar\local settings\application data\{7A61E2E2-B7A3-40C7-8AC8-CEAD87F48BB9}

FF - HiddenExtension: XULRunner: {F6512FB0-8377-4738-9530-8205D9786C27} - c:\documents and settings\mom\local settings\application data\{F6512FB0-8377-4738-9530-8205D9786C27}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);

c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);

c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);

c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);

c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr

ef", true);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1107000.00c\symds.sys [2010-8-7 328752]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1107000.00c\symefa.sys [2010-8-7 173104]

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-8-9 11608]

R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\bashdefs\20100719.001\BHDrvx86.sys [2010-7-19 692272]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1107000.00c\cchpx86.sys [2010-8-7 501888]

R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [2009-10-5 65584]

R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1107000.00c\ironx86.sys [2010-8-7 116784]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-8-9 135336]

R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-8-9 267432]

R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-8-9 60936]

R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-9-20 54752]

R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]

R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\17.7.0.12\ccsvchst.exe [2010-8-7 126392]

R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-11-27 1174152]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-10 24652]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-8-7 102448]

R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\ipsdefs\20100805.004\IDSXpx86.sys [2010-8-7 331640]

R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\virusdefs\20100809.002\NAVENG.SYS [2010-8-9 85424]

R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\virusdefs\20100809.002\NAVEX15.SYS [2010-8-9 1362608]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-6 135664]

S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]

S3 hamachi_oem;PlayLinc Adapter;c:\windows\system32\drivers\gan_adapter.sys [2006-9-27 10664]

S3 qcserxp;HTC Diagnostic Port;c:\windows\system32\drivers\qcserxp.sys [2010-8-2 103424]

S3 qcusbser;Qualcomm USB Device for Legacy Serial Communication;c:\windows\system32\drivers\qcmdmxp.sys [2010-8-2 105984]

S3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~1\SMSIVZAM5.SYS [2009-5-25 32408]

=============== Created Last 30 ================

2010-08-09 19:32:52 0 ----a-w- c:\documents and settings\oscar\defogger_reenable

2010-08-09 17:48:23 0 d-----w- c:\docume~1\oscar\applic~1\Avira

2010-08-09 17:45:34 60936 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2010-08-09 17:45:33 0 d-----w- c:\program files\Avira

2010-08-09 17:45:33 0 d-----w- c:\docume~1\alluse~1\applic~1\Avira

2010-08-07 20:45:21 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF

2010-08-07 20:45:21 7443 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT

2010-08-07 20:45:21 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL

2010-08-07 20:45:21 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS

2010-08-07 20:45:00 0 d-----w- c:\windows\system32\drivers\NAV

2010-08-07 20:44:58 0 d-----w- c:\program files\Norton AntiVirus

2010-08-07 20:44:57 0 d-----w- c:\docume~1\alluse~1\applic~1\Norton

2010-08-07 20:44:49 0 d-----w- c:\program files\NortonInstaller

2010-08-07 20:44:49 0 d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller

2010-08-07 19:51:12 2848 ----a-w- c:\windows\ozezozaw.dll

2010-08-07 17:49:12 2848 ----a-w- c:\windows\ekajiyuh.dll

2010-08-07 17:36:02 2848 ----a-w- c:\windows\uzipujililunut.dll

2010-08-07 16:32:37 664 ----a-w- c:\windows\system32\d3d9caps.dat

2010-08-07 14:06:21 783872 ----a-w- c:\windows\system32\drivers\hzouqvr.sys

2010-08-07 14:06:17 0 d-----w- c:\docume~1\alluse~1\applic~1\Update

2010-08-07 14:05:57 120 ----a-w- c:\windows\Xfesozujecazuw.dat

2010-08-07 14:05:57 0 ----a-w- c:\windows\Vhonabaqeyuhas.bin

2010-08-06 21:02:57 0 d-----w- c:\program files\PokerStars

2010-08-02 20:07:26 0 d-----w- c:\docume~1\oscar\applic~1\Verizon Wireless

2010-08-02 20:06:27 0 d-----w- c:\docume~1\alluse~1\applic~1\WEngineLite

2010-08-02 20:06:26 0 d-----w- c:\program files\Verizon Wireless

2010-08-02 20:06:26 0 d-----w- c:\docume~1\alluse~1\applic~1\Verizon Wireless

2010-08-02 20:06:05 103424 ----a-w- c:\windows\system32\drivers\qcserxp.sys

2010-08-02 20:06:03 105984 ----a-w- c:\windows\system32\drivers\qcmdmxp.sys

2010-08-02 20:05:58 0 d-----w- c:\program files\HTC

2010-08-02 15:45:47 59060 ---ha-w- c:\windows\system32\mlfcache.dat

2010-07-30 18:34:02 0 d-----w- c:\docume~1\oscar\applic~1\Malwarebytes

2010-07-30 18:33:52 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-07-30 18:33:51 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-07-30 18:33:51 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-07-30 18:33:51 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

2010-07-30 14:47:32 0 d-----w- c:\docume~1\oscar\applic~1\Desktop Security

2010-07-27 11:08:00 0 d-----w- c:\docume~1\oscar\applic~1\LimeWire

2010-07-27 11:06:58 73728 ----a-w- c:\windows\system32\javacpl.cpl

2010-07-27 11:06:57 411368 ----a-w- c:\windows\system32\deploytk.dll

2010-07-27 11:06:27 0 d-----w- c:\docume~1\oscar\applic~1\DiskAid

2010-07-27 11:06:19 0 d-----w- c:\program files\DigiDNA

2010-07-27 11:04:45 0 d-sh--w- c:\documents and settings\oscar\PrivacIE

2010-07-27 06:28:19 0 d-----w- c:\program files\iTunes

2010-07-27 06:28:19 0 d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}

2010-07-27 06:26:22 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys

2010-07-27 06:26:22 3062048 ----a-w- c:\windows\system32\usbaaplrc.dll

2010-07-27 06:00:08 0 d-----w- c:\docume~1\oscar\applic~1\ICAClient

2010-07-17 10:41:00 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe

==================== Find3M ====================

2010-08-09 19:24:08 0 ----a-w- c:\windows\system32\drivers\lvuvc.hs

2010-05-18 20:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll

2010-05-18 20:35:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll

2010-05-18 20:35:16 197920 ----a-w- c:\windows\system32\dnssdX.dll

2010-05-18 20:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe

2008-01-20 23:55:40 29 ----a-w- c:\program files\TUTOR.INI

2000-04-25 20:39:56 339200 ----a-w- c:\program files\TUTOR.EXE

2000-04-25 14:05:10 28018 ----a-w- c:\program files\JARRELL.BMP

2000-03-23 17:45:04 221184 ----a-w- c:\program files\BRGALG.DLL

1999-11-22 18:01:52 61092 ----a-w- c:\program files\TUTOR.HLP

1999-06-06 14:37:50 85428 ----a-w- c:\program files\VBCTL3D.VBX

1999-05-06 11:12:00 492016 ----a-w- c:\program files\BRGDLG2.DLL

1999-05-06 11:12:00 172032 ----a-w- c:\program files\BRGPARSE.DLL

1998-10-06 21:01:06 98896 ----a-w- c:\program files\MHGLBX.VBX

1998-06-17 17:23:38 73232 ----a-w- c:\program files\MHRUN600.DLL

1998-04-23 03:37:20 128848 ----a-w- c:\program files\VSVIEW2.VBX

1996-11-22 22:30:32 75536 ----a-w- c:\program files\HEVB.VBX

1996-11-22 22:30:32 702432 ----a-w- c:\program files\HEKRNL16.DLL

1996-08-01 10:00:30 33984 ----a-w- c:\program files\HETOOL16.DLL

1996-08-01 10:00:30 101344 ----a-w- c:\program files\HEICON16.DLL

1996-08-01 10:00:04 81232 ----a-w- c:\program files\HERTF16.DLL

1996-08-01 10:00:04 55568 ----a-w- c:\program files\HEDLG16.DLL

1996-08-01 08:50:10 468832 ----a-w- c:\program files\HTKRNL16.DLL

1996-07-19 18:17:14 20896 ----a-w- c:\program files\FLABEL1.VBX

1996-07-19 08:44:36 37104 ----a-w- c:\program files\BMPLST2.VBX

1996-06-07 20:59:48 17024 ----a-w- c:\program files\MENUEV3.VBX

1996-04-03 11:00:10 71376 ----a-w- c:\program files\HEMENU16.DLL

1996-02-21 08:00:00 71488 ----a-w- c:\program files\FMTIO16.DLL

1996-01-14 20:59:04 18688 ----a-w- c:\program files\CMDIALOG.VBX

1995-07-20 06:00:00 15840 ----a-w- c:\program files\PICCLIP.VBX

1995-06-09 09:01:00 40384 ----a-w- c:\program files\IM2TIFF.DIL

1995-06-09 09:01:00 22304 ----a-w- c:\program files\IM2PCX.DIL

1995-06-09 09:01:00 10720 ----a-w- c:\program files\IM2BMP.DIL

1995-06-09 09:01:00 10624 ----a-w- c:\program files\IM2GIF.DIL

1995-06-09 09:01:00 10448 ----a-w- c:\program files\IM2TGA.DIL

1995-06-09 08:01:00 221920 ----a-w- c:\program files\IMGMAN2.DLL

1995-02-05 11:27:16 92176 ----a-w- c:\program files\VSVBX.VBX

1994-03-25 06:00:00 45136 ----a-w- c:\program files\GRID.VBX

1993-11-11 09:11:00 97936 ----a-w- c:\program files\COMMDLG.DLL

1993-09-30 19:27:48 22528 ----a-w- c:\program files\SPIN.VBX

1993-07-16 21:28:04 64432 ----a-w- c:\program files\THREED.VBX

1993-05-12 06:00:00 398416 ----a-w- c:\program files\VBRUN300.DLL

1993-03-11 07:01:00 17408 ----a-w- c:\program files\SUBEZ.VBX

2007-04-21 04:49:39 88 --sh--r- c:\windows\system32\D411DCF619.sys

2007-04-21 04:49:47 2828 --sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 15:35:05.20 ===============

attach.zip.zip

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Hello oscie4me143! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Step 1

First of all, you should not have more than one anti-virus program installed as they will conflict and cause problems. You have two so you need to uninstall one of them. Of the two, I would recommend keeping Avira AntiVir , so please uninstall Norton Antivirus .

Step 2

Going over your logs I noticed that you have LimeWire installed.

  • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
  • They are a security risk which can make your computer susceptible to a smorgasbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.
  • Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
  • The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.

It is pretty much certain that if you continue to use P2P programs, you will get infected again.

I would recommend that you uninstall LimeWire, however that choice is up to you. If you choose to remove these programs, you can do so via Start > Control Panel > Add/Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.

Step 3

Please, uninstall the following applications:

  1. Adobe Reader 7.1.0

You can read, how to do this here:

Step 4

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

Step 5

I also see you have Viewpoint installed...

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.


  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player

Step 5

Go into C:\Program Files\Malwarebytes' Anti-Malware and you will see a file called mbam.exe Right click on it and drop down to Rename change the name to firefox.com From mbam.exe to firefox.com . Please, restart your computer.

Step 6

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

  1. JavaRa log
  2. Malwarebytes' Anti-Malware log
  3. a new fresh DDS log only

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  • 2 weeks later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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