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Protection module


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Please do the following to see if it resolves the issue:

Windows XP:

  • Click on Start and select Control Panel
  • Open Add/Remove Programs
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.

Windows Vista and Windows 7:

  • Click on the Start vista-7-start.png button and select Control Panel
  • Click on Programs and Features
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.

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  • 2 weeks later...

post-22547-1282497413_thumb.jpg

Would you PLEASE tell ME why I have to do the instructions below again and again and again, this time it lasted 2 days and it went back to the error code2 every time I start my computer.

And what does error code 2 mean?

In the bottom bars there is two, one on the left and one on the right, the box on the left side has the Malwarebytes red box with the white M, now the bar on the right side when Malwarebytes is working the same red box with the white M is there, this is the one I right click on and do check for updates.

When Malwarebytes does the error code2 it takes away the Malwarebyte icon that should be in the bottom right bar, this is getting aggravating.

Please do the following to see if it resolves the issue:

Windows XP:

  • Click on Start and select Control Panel
  • Open Add/Remove Programs
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.

Windows Vista and Windows 7:

  • Click on the Start vista-7-start.png button and select Control Panel
  • Click on Programs and Features
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.

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post-22547-1282497413_thumb.jpg

Would you PLEASE tell ME why I have to do the instructions below again and again and again, this time it lasted 2 days and it went back to the error code2 every time I start my computer.

And what does error code 2 mean?

In the bottom bars there is two, one on the left and one on the right, the box on the left side has the Malwarebytes red box with the white M, now the bar on the right side when Malwarebytes is working the same red box with the white M is there, this is the one I right click on and do check for updates.

When Malwarebytes does the error code2 it takes away the Malwarebyte icon that should be in the bottom right bar, this is getting aggravating.

Oh well I guess I will answer myself. Hey Neal1, I don't know what error code 2 means or why it does it, but if you click on the M icon on the bottom left Malwarebytes will come up and you can click on the Protection tab then you will be able to enable protection module, then you are good to go. the M icon appears in the right bottom bar.

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Hi Neal -

Have you ever thought there is a minor problem with your system -

Please try running a FULL disk check on the drive and see if that helps.

This is for Vista and Windows 7

How to Run Check Disk at Startup in Vista or Win 7

Basically you need to start an Administrative/Elevated DOS prompt and the run

CHKDSK C: /R

Tell it yes to run it on reboot and then reboot and let it check the drive.

Thank You -

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