Help Please

[brannabre]

Okay so I have this stupid fake anti virus VIRUS, called Security Tool. The problem is before I can run anything to

get rid of it. I cant even get into safe mode. I click it then it loads, then the screen turns off. ANy help would be great.

[brannabre]

Now the computer wont re boot at all. It comes up to how I want to re boot, and no matter what I select the screen turns off or it reboots to a black screen. What should I go now?

[Gammo]

Hi,

Follow these first steps on another PC:

First, copy this scan.txt to a USB drive.

Please print these instruction out so that you know what you are doing.

OTLPEStd.exe

Size: 97,697,047b / 93.1Mb

MD5: E29EEBA00CCA665A2F04B8695469D986

1. Download OTLPEStd.exe to your desktop.
   
2. Ensure that you have a blank CD in the drive.
   
3. Double click OTLPEStd.exe and this will then open imgburn to burn the file to CD.
   
4. Reboot the infected system using the boot CD you just created.
   Note : If you do not know how to set your computer to boot from CD follow the steps here.
   
5. As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads.
   
6. Your system should now display a Reatogo desktop.
   Note : as you are running from CD it is not exactly speedy.
   
7. Double-click on the OTLPE icon.
   
8. Select the Windows folder of the infected drive if it asks for a location.
   
9. When asked "Do you wish to load the remote registry", select Yes.
   
10. When asked "Do you wish to load remote user profile(s) for scanning", select Yes.
    
11. Ensure the box "Automatically Load All Remaining Users" is checked and press OK.
    
12. OTL should now start.
    
13. Double-click on the Custom Scans/Fixes box and a message box will popup asking if you want to load a custom scan from a file.
    Select Scan.txt on your USB drive.
    
14. Press Run Scan to start the scan.
    
15. When finished, the file will be saved in drive C:\OTL.txt.
    
16. Copy this file to your USB drive if you do not have internet connection on this system.
    
17. Right click the file and select send to : select the USB drive.
    
18. Confirm that it has copied to the USB drive by selecting it
    
19. You can backup any files that you wish from this OS
    
20. Please post the contents of the C:\OTL.txt file in your reply.
    

[Maurice Naggar]

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