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Scanning same file for last hour


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I had to uninstall and reinstall when I get an error loading Malwarebytes last night so I downloaded new and started over ...

I'm running a quick scan which previously was quick but now I'm frozen on file

c:\windows\system32\pndx5016.dll

Should I abort and start again?

Thanks,

Am running Vista Home Premium, svc pack 2

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Hello rachelfran and B)

Please try the following first:

Windows Vista and Windows 7:

* Click on the StartZgc07.jpg button and select Control Panel

* Click on Programs and Features

* Uninstall Malwarebytes' Anti-Malware

* Restart your computer very important

* Download and run mbam-clean.exe from here

* It will ask to restart your computer, please allow it to do so very important

* After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

o Note: You will need to reactivate the program using the license you were sent via email if using the Pro version

o Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

If the Scan still hangs please read HERE and then start a New Post HERE

The pndx5016.dll refers to the RealNetworks , Inc. read HERE

Please post back and let us know it worked out

Thanks ;)

NOTE: Current database 4393 at time of post

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