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Hello Smallfry32, :rolleyes:

First, please don't reply any topics in the malware removal- HiJackThis forum unless you are the topic starter (the person who made the topic).

Then, are you trying to remove the malware in your system? If so, first please read FireFox suggestions below, and get the setup file run. Then use run MBAM to clean the system. If it is not successful, please read the following, get the tools run from the instructions at the 1st link, then post your problem description and logs produced as a new topic from the 2nd link below -

As we don't work on Malware removal or diagnostics in this forum, please read carefully and follow the directions below so that a qualified expert helper will help you to clean those nasty malware for free at the malware removal forum -

  • If you have already submitted for assistance at one of the other support sites on the Internet, then you should not post a new topic here and stay working with the helper from that site until the issue is resolved.
  • Please print out, read, and follow the directions here, skipping any steps you are unable to complete.
  • Then post a NEW topic here, remember to describe your problem along with the necessary logs (MBAM ,DDS, GMER) in that topic. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
  • One of the expert helpers there will give you one-on-one assistance when one becomes available.
  • After posting your new topic, make sure under options (top right of your topic screen), you select Track this topic and choose one of the Email options (prefer Immediate Email Notification) so that you're alerted when someone has replied to your post.
  • Please be patient when waiting for an expert help as the expert helpers can get a bit busy.
  • Please try not to post back (bump) your topic within the first 48 hours. Expert helpers will find the topics which has a zero post count first. If you bump your topic, expert helpers may think the topic is replied and jump to other posts.
    If there is no reply from any experts after 48 hours, you can reply the topic for asking help again or send a Private Message to a Moderator asking for assistance.
  • Please do not alter the system (eg install or uninstall any software, conduct some fixes, use any removal/scanning tool) after posting unless it is told by the expert helper. Using these other tools often makes the cleanup task more difficult and time consuming.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via here for a prioritized support. Please remember to quote your cleverbridge Reference Number from the confirmation e-mail when requesting assistance.

If you're a Corporate or Technician Licensed customer seeking assistance please send an email to corporate-support@malwarebytes.org. Please quote your order reference number when you send the request.

NOTE: If for some reason you're unable to run some of the tools in the first link, then skip that step and move on to the next one. If you can't even run any tools in safe mode, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

Please post back if you have further questions.

Thank You :lol:

PS Please use the "ADDREPLY" t_reply.gif button at bottom of forum window instead of other ones when you start replying. :lol:

Edit - Pointing member to read the post below.

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I have Admin rights....but it still is giving me the error code above....and will not let me install it....never had this problem before..even in safe mode....tried using SuperAntiSoyware and it removes things Malware didnt but it doesnt solve this problem.. We are using Symantec Endpoint Protection Virus software, tried disabling that and installing it ...nothing... :)

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