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Firefox redirect & opening up of pages automatically


rems
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Hello,

I have been having this problem since a few days now: in Firefox/internet explorer if I search something on Google and click on a link, it does not actually bring me to the expected page but usually on another search engine or commercial page and I have no idea how to sove this.

I ran Malware antispamware, nothing, spybot, nothing, Antivir scan,nothing, Macafee scan nothing, and I also reinstalled a fresh verison of Firefox.

I looked at the preparation guide and when I ran GMER to have a log I have a critical error (blue screen) and have to restart my computer so apologies for not posting this log here (Ark.txt).

I ran DDS, plesase see the log copied below and the Attach.txt with the message

Any suggestions would be most appreciated.

Thanks a million.

DDS (Ver_10-03-17.01) - NTFSx86

Run by GREL at 12:10:37.76 on 2010-08-03

Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_20

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3536.2401 [GMT 1:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}

FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

c:\drivers\audio\r205445\stacsv.exe

C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe

C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

svchost.exe

C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe

"C:\WINDOWS\system32\svchost.exe"

C:\WINDOWS\Explorer.EXE

C:\Program Files\DellTPad\Apoint.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\WINDOWS\system32\AESTFltr.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe

C:\Program Files\Wave Systems Corp\SecureUpgrade.exe

C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe

C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\DivX\DivX Update\DivXUpdate.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Documents and Settings\GREL\Local Settings\Application Data\Lexar Media\LxrAutorun.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe

C:\Program Files\Kyocera\FileUtility\NsCatCom.exe

C:\Program Files\TimeLeft3\TimeLeft.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Intel\ASF Agent\ASFAgent.exe

C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe

C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe

C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\LxrSII1s.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\Program Files\McAfee\MSK\MskSrver.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Program Files\Kyocera\FileUtility\SFUSVC.exe

C:\Program Files\Kyocera\FileUtility\nsCatCom.exe

c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe

C:\Program Files\Mozilla Thunderbird\thunderbird.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe

C:\Program Files\Avira\AntiVir Desktop\avscan.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\WINDOWS\system32\svchost.exe -k netsvcs

C:\Documents and Settings\GREL\Desktop\dds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll

BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll

BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll

BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Java

Attach.txt

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Hello rems! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Step 1

I see you are running Teatimer.

I suggest you to disable it because it can interfere with the changes you'll make on your system.

When everything is done and your log is clean again, you can enable it again.

If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.

How to disable TeaTimer <== click me for instructions.

After you disabled Teatimer, download ResetTeaTimer.exe to your desktop.

Then run ResetTeaTimer.exe.

This will only take a few seconds.

Step 2

First of all, you should not have more than one anti-virus program installed as they will conflict and cause problems. You have two so you need to uninstall one of them. Of the two, I would recommend keeping Avira AntiVir , so please uninstall McAfee SecurityCenter .

Step 3

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

Step 4

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

  1. JavaRa log
  2. Malwarebytes' Anti-Malware log
  3. a new fresh DDS log only

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Hello Borislav,

Thank you very much for your reply.

I have actually had help elsewhere with my issue and it is resolved now. Sorry for not seeing your reply earlier and thank you very much for the help anyway this is muc appreciated!.

Thank you again.

Rems

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