Malware Help

[ArtV]

Any assistance you can provide is very much appreciated. Everything per the guide should be attached.

DDS (Ver_10-03-17.01) - NTFSx86

Run by Timothy at 10:00:50.03 on Sat 07/31/2010

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.494 [GMT -5:00]

AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

c:\Program Files\Microsoft Security Essentials\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

svchost.exe

C:\WINDOWS\Explorer.EXE

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\WINDOWS\system32\svchost.exe -k hpdevmgmt

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\OEM02Mon.exe

C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\WINDOWS\stsystra.exe

C:\WINDOWS\system32\KADxMain.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe

C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Dell\MediaDirect\PCMService.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Microsoft Security Essentials\msseces.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Microsoft ActiveSync\wcescomm.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\PROGRA~1\MI3AA1~1\rapimgr.exe

C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Documents and Settings\Timothy\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/

uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us

uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1080102

uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Connection Wizard,ShellNext = hxxp://127.0.0.1:4664/first_usage&s=hBoX9byAUdyB8xwDf_pEATpvteY

uInternet Settings,ProxyServer = http=127.0.0.1:5555

uInternet Settings,ProxyOverride = <local>;*.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: CPrintEnhancer Object: {ae84a6aa-a333-4b92-b276-c11e2212e4fe} - c:\program files\hp\smart web printing\SmartWebPrinting.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll

BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"

uRun: [Google Update] "c:\documents and settings\timothy\local settings\application data\google\update\GoogleUpdate.exe" /c

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe

mRun: [intelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"

mRun: [intelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless

mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s

mRun: [sigmatelSysTrayApp] stsystra.exe

mRun: [KADxMain] c:\windows\system32\KADxMain.exe

mRun: [iSUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start

mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"

mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"

mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"

mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup

mRun: [ECenter] c:\dell\e-center\EULALauncher.exe

mRun: [dscactivate] "%ProgramFiles%\Dell Support Center\gs_agent\custom\dsca.exe"

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe

mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey

mRun: [iSUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll

IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll

IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1258079980765

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab

DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe

Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 151216]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-7 135664]

=============== Created Last 30 ================

2010-07-31 14:56:52 0 d-----w- c:\windows\pss

2010-07-31 13:34:08 0 ----a-w- c:\documents and settings\timothy\defogger_reenable

2010-07-29 22:31:29 0 d-----w- c:\windows\system32\wbem\Repository

2010-07-29 00:56:58 0 d-----w- c:\program files\ESET

2010-07-23 00:55:32 43432 ---ha-w- c:\windows\system32\mlfcache.dat

2010-07-15 12:54:19 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe

==================== Find3M ====================

2010-06-01 17:37:48 221568 ------w- c:\windows\system32\MpSigStub.exe

2010-05-18 21:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll

2010-05-18 21:35:16 197920 ----a-w- c:\windows\system32\dnssdX.dll

2010-05-18 21:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe

2010-05-05 13:30:57 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe

2008-01-02 23:23:34 76 --sh--r- c:\windows\CT4CET.bin

2009-01-26 15:00:54 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009012620090127\index.dat

============= FINISH: 10:02:27.90 ===============

ark.zip

mbam_log_2010_07_31__08_40_25_.txt

[Maniac]

Hello ArtV! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

• The process of cleaning your system may take some time, so please be patient.
  
• Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  
• Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  
• Instructions that I give are for your system only!
  
• If you don't know or can't understand something please ask.
  
• Do not install or uninstall any software or hardware, while work on.
  
• Keep me informed about any changes.
  

Step 1

Please, uninstall the following applications:

1. Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
   
2. Adobe Reader 8.1.2
   
3. Adobe Reader 8.1.2 Security Update 1 (KB403742)
   

You can read, how to do this here:

• Windows XP
  
• Windows Vista
  
• Windows 7
  

Step 2

1. Download mbr.exe to your Desktop.
   
2. Doubleclick mbr.exe and follow prompts.
   
3. When mbr.exe is ready, it will create a log.
   
4. Copy and paste contents of that file to your next reply.
   

[ArtV]

Thanks for helping. I uninstalled Adobe Reader 8.1.2. The security updates you listed as 1 and 3 are the same and it wouldn't let me remove an update. Once I removed the actual app I verified the update was gone also. Attached is the log result from mbr.

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully

user: MBR read successfully

kernel: MBR read successfully

user & kernel MBR OK

[Maniac]

Good!

**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

1. If you are using Firefox, make sure that your download settings are as follows:
   
   • Open Tools -> Options -> Main tab
     
   • Set to Always ask me where to Save the files.
     

[*]During the download, rename Combofix to Combo-Fix as follows:

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  

  -----------------------------------------------------------

  
  

• Close any open browsers.
  
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  
• Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  
• If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

[ArtV]

Combo-Fix has been running for over an hour. Should I be concerned? Should I restart it? While it started it prompted me to install the MS recovery console. Could that have caused a hang up? The command window just shows the flashing cursor (like its still running) and above that it states it typically takes 10 minutes but maybe double.

[ArtV]

I took a chance and assumed it was stalled. I rebooted the laptop and followed the steps again. Already I see its past the previous scan. It is showing the completed stages...up to 5. On the previous scan I saw none of those.

[ArtV]

Much better this time. Attached are the scan results. Thanks.

log.txt

[Maniac]

Please post a new fresh DDS log only.

[ArtV]

As requested.

DDS.txt

[Maniac]

How are things now?

[ArtV]

I haven't tried, but will. I assumed there was still more work to do so I left it alone. Thanks.

[ArtV]

So far so good. Do I need to re-enable anything, like defogger? Of course I am buying a full copy of Malwarebytes also.

[Maniac]

Good work!

Last steps:

Step 1

To enable CD Emulation programs using DeFogger please perform these steps:

1. Please download DeFogger to your desktop.
   
2. Once downloaded, double-click on the DeFogger icon to start the tool.
   
3. The application window will now appear. You should now click on the Enable button to enable your CD Emulation drivers
   
4. When it prompts you whether or not you want to continue, please click on the Yes button to continue
   
5. When the program has completed you will see a Finished! message. Click on the OK button to exit the program.
   
6. If CD Emulation programs are present and have been enabled, DeFogger will now ask you to reboot the machine. Please allow it to do so by clicking on the OK button.
   

Step 2

* Go to start > run and copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.

Step 3

Please manually delete Defogger, DDS, mbr and GMER.

Step 4

Please download and install the latest version of Adobe Reader from:

www.adobe.com

Step 5

Some malware preventions:

http://forums.malwarebytes.org/index.php?showtopic=9365

Safe surfing!

[screen317]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!