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Data Protection virus - No IP Address


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Several months ago my home computer got infected with the Data Protection virus. We had McAfee as our virus protection software. I tried everything to remove it and finally called McAfee for virus removal help - paid $90, they said they got it all. Then the next time we used the PC more troubles, called them back, they dialed back in fixed more stuff. Then the PC started having a problem where it couldn't acquire an IP address.

I then installed Malwarebytes - it got some stuff but I still couldn't get an IP address. Ran Winsockfix - got an IP address but then could get on any websites but could ping them. Reinstalled Internet Explorer - was able to get on the web but everytime I restart the PC, no IP address.

Ran through the guidance on I'm infected - what do I do now. Attached are the log files.

I would be greatful for any assistance - this has been a nightmare for the last 3 months. I have to use my work computer to get anything done!

DSD.txt content

DDS (Ver_10-03-17.01) - NTFSx86

Run by David at 19:34:04.14 on Wed 07/28/2010

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1511 [GMT -5:00]

AV: Data Protection *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\svchost.exe -k netsvcs

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\WINDOWS\system32\svchost.exe -k hpdevmgmt

C:\WINDOWS\system32\svchost.exe -k HPService

C:\Program Files\Google\Update\GoogleUpdate.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

svchost.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\DellSupport\DSAgnt.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Documents and Settings\David\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com/hws/sb/dell-inc/en/side.html?channel=us

uSearch Bar = hxxp://www.google.com/hws/sb/dell-inc/en/side.html?channel=us

uStart Page = hxxp://yahoo.com/

uInternet Settings,ProxyOverride = <local>

uInternet Settings,ProxyServer = http=127.0.0.1:1040

mSearchAssistant = hxxp://www.google.com/hws/sb/dell-inc/en/side.html?channel=us

mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

BHO: AutorunsDisabled - No File

BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_printenhancer.dll

BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll

BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll

BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

TB: {5BED3930-2E9E-76D8-BACC-80DF2188D455} - No File

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_bho.dll

EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

uRun: [kyjkejnmllnd] c:\documents and settings\david\local settings\application data\dbsflwku\.exe

uRunOnce: [shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)" -"http://www.cartoonnetwork.com/games/teentitans/battleblitz/index.html"

mRun: [ehTray] c:\windows\ehome\ehtray.exe

mRun: [sigmatelSysTrayApp] stsystra.exe

mRun: [iAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe

mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"

mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe

mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

mRun: [iSUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup

mRun: [iSUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start

mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE

mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"

mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe

mRun: [Corel Photo Downloader] c:\program files\corel\corel photo album 6\MediaDetect.exe

mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"

mRun: [Malwarebytes Anti-Malware (rootkit-scan)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray

mRun: [sunJavaUpdateSched] "c:\program files\java\j2re1.4.2_03\bin\jusched.exe"

StartupFolder: c:\docume~1\david\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe

uPolicies-system: EnableProfileQuota = 1 (0x1)

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBC}

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL

IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll

Trusted Zone: internet

Trusted Zone: intuit.com\ttlc

Trusted Zone: mcafee.com

Trusted Zone: turbotax.com

DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab

DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1238542569546

DPF: {75A6AEA3-F26E-4608-AE9B-8DA78C87576E} - hxxps://secure.footprint.net/kingsisle/static/themes/wizard101A/activex/Wizard101GameLauncher.CAB

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_03-windows-i586.cab

DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_03-windows-i586.cab

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-5-24 304464]

R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-5-24 20952]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-30 135664]

S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\norton pc checkup\norton pc checkup\engine\2.0.2.506\symcpcculaunchsvc.exe /s --> c:\program files\norton pc checkup\norton pc checkup\engine\2.0.2.506\SymcPCCULaunchSvc.exe [?]

S2 PCCUJobMgr;Common Client Job Manager Service;"c:\program files\norton pc checkup\norton pc checkup\engine\2.0.2.506\ccsvchst.exe" /s "pccujobmgr" /m "c:\program files\norton pc checkup\norton pc checkup\engine\2.0.2.506\dimaster.dll" /prefetch:1 --> c:\program files\norton pc checkup\norton pc checkup\engine\2.0.2.506\ccSvcHst.exe [?]

S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;"c:\program files\google\google desktop search\googledesktop.exe" --> c:\program files\google\google desktop search\GoogleDesktop.exe [?]

S4 cpuz132;cpuz132;\??\c:\docume~1\david\locals~1\temp\cpuz132\cpuz132_x32.sys --> c:\docume~1\david\locals~1\temp\cpuz132\cpuz132_x32.sys [?]

S4 yeddef;YEDDEF driver;c:\windows\system32\drivers\yeddef.sys --> c:\windows\system32\drivers\yeddef.sys [?]

=============== Created Last 30 ================

2010-07-29 00:10:22 0 ----a-w- c:\documents and settings\david\defogger_reenable

2010-07-28 23:38:42 61555 ----a-w- c:\windows\system32\jpicpl32.cpl

2010-07-28 01:34:15 0 dc-h--w- c:\windows\ie8

==================== Find3M ====================

2010-05-26 14:56:17 103784 ----a-w- c:\documents and settings\david\GoToAssistDownloadHelper.exe

2010-05-16 14:57:27 201558 ------w- c:\windows\hpoins42.dat

2009-11-20 20:49:59 56 --sh--r- c:\windows\system32\61B885FB47.sys

2009-11-22 16:51:45 4184 --sha-w- c:\windows\system32\KGyGaAvL.sys

2008-12-12 05:08:53 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008121120081212\index.dat

============= FINISH: 19:35:39.35 ===============

protection_log_2010_07_28.zip

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