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Tidserv request (having major problems-had to break up post into seperate replies)

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Hi all,

A week ago I accidently clicked on a pop up that downloaded "Antivir Solution Pro". I had to restart in safe mode to disable it, then cleaned the system with a Symantec scan. Whenever I do a google search since then, I get a warning from Symantec stating "[sID: 23621] HTTP Tidserv Request detected". Occasionly I will get a message randomly, saying "[sID 23615] HTTPS Tidserv Request 2 detected". In addition, many web pages randomly will not load and then other times they will.

Also of note, I tried to run the GMER scanner posted in the sticky above, however it would crash my computer every time it got maybe halfway through the scan. I left it running last night and when I used the computer in the morning it had restarted. Therefore I was unable to get a log from that program.

Thanks ahead of time, I really appreciate any help you may be able to offer.

Malwarebytes' Anti-Malware 1.46


Database version: 4357

Windows 5.1.2600 Service Pack 2

Internet Explorer 8.0.6001.18702

7/27/2010 9:33:24 AM

mbam-log-2010-07-27 (09-33-24).txt

Scan type: Quick scan

Objects scanned: 307195

Time elapsed: 1 hour(s), 8 minute(s), 5 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 0

Registry Data Items Infected: 1

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\Software\AVSolution (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\AVSolution (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoToolbarCustomize (Hijack.Explorer) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Documents and Settings\William.McGlinn\Local Settings\Temp\8A.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.

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DDS (Ver_10-03-17.01) - NTFSx86

Run by William.McGlinn at 9:40:31.98 on Tue 07/27/2010

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.502.160 [GMT -4:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

FW: Symantec Endpoint Protection *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch


C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Program Files\Symantec AntiVirus\Smc.exe



C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe



C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Symantec AntiVirus\Rtvscan.exe



C:\Program Files\Symantec AntiVirus\SmcGui.exe

C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe

C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe


C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\William.McGlinn\Desktop\dds.scr

============== Pseudo HJT Report ===============

uWindow Title = Microsoft Internet Explorer provided by the Department of Administration

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uInternet Settings,ProxyServer = http=

uInternet Settings,ProxyOverride = <local>

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mSearchAssistant = hxxp://www.google.com/ie

mWinlogon: Userinit=c:\windows\system32\userinit.exe

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll

BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [sunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"

mRun: [KIX] c:\support\kix\wkix32.exe c:\support\kix\Kixtart.kix -i

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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