Jmjm1407 Posted July 27, 2010 ID:291396 Share Posted July 27, 2010 I am getting this error code;2 only after I attempt to enable protection module in MB. Any idea? Link to post Share on other sites More sharing options...
Firefox Posted July 27, 2010 ID:291434 Share Posted July 27, 2010 Please try the following to see if it helps:Windows XP:Click on Start and select Control PanelOpen Add/Remove ProgramsUninstall Malwarebytes' Anti-MalwareRestart your computer very importantDownload and run mbam-clean.exe from here NOTE: If you get SHGetValue failed with error code 0, that only means that the tool has nothing to perform, continue on with the next step....It will ask to restart your computer, please allow it to do so very importantAfter the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from hereNote: You will need to reactivate the program using the license you were sent via email if using the Pro versionLaunch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.Windows Vista and Windows 7:Click on the Start button and select Control PanelClick on Programs and FeaturesUninstall Malwarebytes' Anti-MalwareRestart your computer very importantDownload and run mbam-clean.exe from here NOTE: If you get SHGetValue failed with error code 0, that only means that the tool has nothing to perform, continue on with the next step.... It will ask to restart your computer, please allow it to do so very importantAfter the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from hereNote: You will need to reactivate the program using the license you were sent via email if using the Pro versionLaunch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it. Link to post Share on other sites More sharing options...
Jmjm1407 Posted July 28, 2010 Author ID:291771 Share Posted July 28, 2010 Please try the following to see if it helps:Windows XP:Click on Start and select Control PanelOpen Add/Remove ProgramsUninstall Malwarebytes' Anti-MalwareRestart your computer very importantDownload and run mbam-clean.exe from here NOTE: If you get SHGetValue failed with error code 0, that only means that the tool has nothing to perform, continue on with the next step....It will ask to restart your computer, please allow it to do so very importantAfter the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from hereNote: You will need to reactivate the program using the license you were sent via email if using the Pro versionLaunch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.Windows Vista and Windows 7:Click on the Start button and select Control PanelClick on Programs and FeaturesUninstall Malwarebytes' Anti-MalwareRestart your computer very importantDownload and run mbam-clean.exe from here NOTE: If you get SHGetValue failed with error code 0, that only means that the tool has nothing to perform, continue on with the next step.... It will ask to restart your computer, please allow it to do so very importantAfter the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from hereNote: You will need to reactivate the program using the license you were sent via email if using the Pro versionLaunch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.Thank you sir, I did find in the forum where someone else was having this issue and followede the steps that you gave them and we are back in business. Great Product guys!!!! Thanks Link to post Share on other sites More sharing options...
Firefox Posted July 28, 2010 ID:291810 Share Posted July 28, 2010 I am glad it worked for you, if you have any other issues or questions don't hesitate to ask.PS: Please use the "ADDREPLY" button instead of other ones when you start replying. Link to post Share on other sites More sharing options...
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