Anti-Malware log file

[brf2]

Hope I have done this correctly. Appreciate the help have tried everything I know of. I have no zip software the DDS.txt file will not upload have tried 4 times it was very difficult to get the DDS file to save. Thanks

ark.txt

Attach.txt

[Kenny94]

Hi brf2 And Welcome to Malwarebytes Forum!

Yes you did a nice job posting your logs.

Your PC has a rootkit that has replaced your ide driver file with malware. That will cause redirects with all search engines.

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

---------------------------------------------------------------------------------------------

1. Download ComboFix from below:
   Combofix download
   * IMPORTANT !!! Place combofix.exe on your Desktop
   
2. Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
   You can get help on disabling your protection programs here
   
3. Double click on combofix.exe & follow the prompts.
   
4. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
   Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
   
   The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware.
   With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal.
   Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement.
   ComboFix will now automatically install the Microsoft Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Microsoft Windows Recovery Console option when you start your computer unless requested to by a helper.
   Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see a message that says:
   The Recovery Console was successfully installed.
   
   Click on Yes, to continue scanning for malware.
   
5. Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
   
6. When finished, it shall produce a log for you. Post that log in your next reply
   Note:
   Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
   ---------------------------------------------------------------------------------------------
   
7. Ensure your AntiVirus and AntiSpyware applications are re-enabled.
   ---------------------------------------------------------------------------------------------
   

[brf2]

Thank You for your help I made a donation to you thru paypal. I am attaching the log if I can that combo fix created. Syamtec and auto stop even after I disabled it but from the log it seems Combofix got around it. Your help is appreciated.

log.txt

[Kenny94]

Thank you for the donation! We have a few thing to do....

Please download GooredFix from one of the locations below and save it to your Desktop

Download Mirror #1

Download Mirror #2

• Ensure all Firefox windows are closed.
  
• To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  
• When prompted to run the scan, click Yes.
  
• GooredFix will check for infections, and then a log will appear. Please post the contents of that log in your next reply (it can also be found on your desktop, called GooredFix.txt).
  

Next

ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however may need to disable your current installed Anti-Virus, how to do so can be read here.

• Please go here then click on:
  
• Select the option YES, I accept the Terms of Use then click on:
  
• When prompted allow the Add-On/Active X to install.
  
• Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  
• Now click on Advanced Settings and select the following:
  

• • Scan for potentially unwanted applications
    
  • Scan for potentially unsafe applications
    
  • Enable Anti-Stealth Technology
    

[*]Now click on:

[*]The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.

[*]When completed the Online Scan will begin automatically.

[*]Do not touch either the Mouse or keyboard during the scan otherwise it may stall.

[*]When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!

[*]Now click on:

[*]Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

[*]Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

In your next reply, please include these log(s):

EsetOnlineScanner\log.txt

GooredFix.txt

Also, please let me know how things are running now and if you encountered any problems while you were following the instructions I posted.

[brf2]

Thank you so much for your help. I was away from the computer for a few days. The computer is working much better but I will let you be the final judge. Attached are the files you requested. Notepad keeps locking up so I download to wordpad.

Thanks again.

GooredFix.txt

est.rtf

[Kenny94]

Your Computer is Clean

Some final items:

Follow these steps to uninstall Combofix and tools used in the removal of malware

• Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  
• Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the x and /)
  
  
• Please follow the prompts to uninstall Combofix.
  
• You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
  

This will uninstall Combofix and anything assoicated with it.

Here are some additional links for you to check out to help you with your computer security.

Browsers

Just because your computer came loaded with Internet Explorer doesn't mean that you have to use it, there are other free alternatives, FIREFOX and OPERA, both are free to use and are more secure than IE.

If you are using firefox you can stay more secure by adding NoScript and WOT (Web Of Trust)

NoScript stops Java scripts from starting on a web page unless you give permission for them, and WOT (Web Of Trust) has a comprehensive list of ratings for different websites allowing you to easily see if a website that you are about to go to has a bad reputation; in fact it will warn you to check if you are sure that you want to continue to a bad website.

• Make your Internet Explorer more secure - This can be done by following these simple instructions:
  
• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialize and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• Change the Navigate sub-frames across different domains to Prompt
  
• When all these settings have been made, click on the OK button
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  
• Next press the Apply button and then the OK to exit the Internet Properties page.
  

Additional Security Measures

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

SpywareBlaster- SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

Cookienator- Scans your PC for tracking cookies in multiple browsers as well as in Adobe Flash.

Secunia software inspector & update checker

Visit My Blog for Malware and Spyware Tips

[Tigger93]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.