Jump to content

Help needed to get rid of Antimalware Doctor


Recommended Posts

Hi,

I need help to clean my pc who got infected by Antimalware doctor. I would be really greatful if somedy can guide me...

I've done a few things by myself, thinking I could do it alone... I can't...

1) I use rkill to stop the process of the malware. Here's the log:

Processes terminated by Rkill or while it was running:

C:\Users\Jean-Philippe\AppData\Local\Google\Update\GoogleUpdate.exe

C:\Users\Jean-Philippe\AppData\Roaming\CE04444B30515D94B0968CDD00B23683\070700Setup.exe

C:\Users\Jean-Philippe\AppData\Local\Temp\Glr.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Jean-Philippe\AppData\Local\Google\Update\1.2.183.29\GoogleCrashHandler.exe

C:\Users\Jean-Philippe\Downloads\rkill.exe

2) I tried to run Malwarebytes. At first, it wouldn't launch. I changed the name of the file and it worked.

3) I tried to update malwarebytes, but got this error message: MBAM_ERROR_UPDATING(12007,0,WinHttpSendRequest)

4) I did a long scan, got 7 infected files, got rid of them, restarted my pc as instructed by malware bytes. Nothing changed, Antimalware doctor was still there.

5) I did the rkill + malwarebytes scan 3 times. It didn't work.

Here's the last log i got from MBAM (It's in french, I hope it's okay...):

Internet Explorer 8.0.6001.18928

2010-07-21 20:24:37

mbam-log-2010-07-21 (20-24-37).txt

Type d'examen: Examen complet (C:\|D:\|)

El

Link to post
Share on other sites

  • Root Admin

Hello , and welcome to Malwarebytes.org

Please see FAQ and issue #4 to download an updated rules file to try. http://forums.malwarebytes.org/index.php?showtopic=10138

Also take a look at the following to see if one of the articles can assist you.

http://forums.malwarebytes.org/index.php?showforum=39

If neither options works for you then please follow the directions below.

Someone will work with you one on one to assist you in that forum.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.