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Hello Christoph! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Please follow these instructions and post all logs if you can:

http://forums.malwarebytes.org/index.php?showtopic=9573

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Hello Borislav. Before I was able to see your reply I started my PC in Normal mode as usual. I let the Antimalware Doctor program pop up and I didn't close it. Then my AVG Antivirus Resident Shield popped up with infections it found. Some files it was able to heal and move to the vault. The others it couldn't I chose to force remove to the virus vault. I then ran a full system scan with AVG. Here is the log for that scan:

"Scan ""Scan whole computer"" completed."

"Infections";"2";"2";"0"

"Folders selected for scanning:";"Scan whole computer"

"Scan started:";"Tuesday, July 20, 2010, 1:51:56 AM"

"Scan finished:";"Tuesday, July 20, 2010, 2:20:03 AM (28 minute(s) 6 second(s))"

"Total object scanned:";"160079"

"User who launched the scan:";"Chris"

"Infections"

"File";"Infection";"Result"

"C:\Documents and Settings\Chris\Local Settings\Temporary Internet Files\Content.IE5\WOQ0KJFG\kksahc[1].htm";"Trojan horse Cryptic.APT";"Moved to Virus Vault"

"C:\Documents and Settings\Chris\Local Settings\Temporary Internet Files\Content.IE5\WOQ0KJFG\070700Setup[1].exe";"Trojan horse Cryptic.APO";"Moved to Virus Vault"

Then I was able to get online to see your reply. I then ran MBAM and I forgot to update it. I ran it a second time with the newest update. I attached the logs for both scans. Then I ran the full system scan with AVG again and it found nothing.

The only noticeable issue I'm having now is after I boot up Windows and log into my Username I get 2 errors.

They are:

Error loading C:\windows\eqijelap.dll

Error loading qnjmp.dll

eqijelap.dll is in my Virus Vault.

mbam_log_2010_07_20__02_58_01_.txt

mbam_log_2010_07_20__03_23_38_.txt

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Here's the DDS log and the other two files are attached:

DDS (Ver_10-03-17.01) - NTFSx86

Run by Chris at 19:18:41.78 on Tue 07/20/2010

Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_18

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1488 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\Ati2evxx.exe

C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Program Files\AVG\AVG9\avgrsx.exe

svchost.exe

svchost.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\SOUNDMAN.EXE

C:\PROGRA~1\AVG\AVG9\avgtray.exe

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

svchost.exe

C:\Program Files\AVG\AVG9\avgwdsvc.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\CDBurnerXP\NMSAccessU.exe

C:\WINDOWS\system32\PnkBstrA.exe

C:\WINDOWS\system32\PnkBstrB.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\AVG\AVG9\avgemc.exe

C:\Program Files\AVG\AVG9\avgnsx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Documents and Settings\Chris\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyServer = http=127.0.0.1:5643

uInternet Settings,ProxyOverride = <local>

uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll

TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll

TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

uRun: [Mjeyiqohuwu] rundll32.exe "c:\windows\sanub14s.dll",Startup

mRun: [soundMan] SOUNDMAN.EXE

mRun: [startCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"

mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [sta] rundll32 "qnjmp.dll",,Run

mRun: [Mbovaquza] rundll32.exe "c:\windows\eqijelap.dll",Startup

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll

Notify: AtiExtEvent - Ati2evxx.dll

Notify: avgrsstarter - avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\chris\applic~1\mozilla\firefox\profiles\w4hehmjo.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxps://commcenter.insightbb.com/uwc/auth

FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=

FF - prefs.js: network.proxy.type - 0

FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll

FF - plugin: c:\documents and settings\chris\application data\move networks\plugins\npqmp071705000014.dll

FF - plugin: c:\documents and settings\chris\application data\mozilla\firefox\profiles\w4hehmjo.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll

FF - plugin: c:\windows\system32\tvuax\npTVUAx.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

FF - HiddenExtension: XULRunner: {3B5F7EE8-76A1-4482-93D7-1239E4056CF9} - c:\documents and settings\chris\local settings\application data\{3B5F7EE8-76A1-4482-93D7-1239E4056CF9}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

FF - user.js: yahoo.ytff.general.dontshowhpoffer - truec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);

c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);

c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);

c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);

c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);

c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr

ef", true);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);

c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-11-14 216400]

R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-11-14 29584]

R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-14 243024]

R1 BIOS;BIOS;c:\windows\system32\drivers\BIOS.sys [2009-11-11 13696]

R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-7-16 921440]

R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-16 308136]

R3 ManyCam;ManyCam Virtual Webcam, WDM Video Capture Driver;c:\windows\system32\drivers\ManyCam.sys [2008-1-14 21632]

=============== Created Last 30 ================

2010-07-20 23:14:44 20 ----a-w- c:\documents and settings\chris\defogger_reenable

2010-07-19 08:45:06 664 ----a-w- c:\windows\system32\d3d9caps.dat

2010-07-19 04:00:42 805 ----a-w- c:\windows\lsrslt.ini

2010-07-19 03:55:00 2811 ----a-w- c:\windows\izeqenezuduqi.dll

2010-07-19 03:42:33 150 ----a-w- C:\zrpt.xml

2010-07-19 03:42:16 0 d-----w- c:\docume~1\chris\applic~1\1E30229B6D637B545034240A942758E8

2010-07-16 11:35:10 12536 ----a-w- c:\windows\system32\avgrsstx.dll

2010-07-14 13:44:28 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe

2010-06-28 11:33:32 0 d-----w- c:\docume~1\alluse~1\applic~1\TVU Networks

2010-06-28 11:32:30 0 d-----w- c:\windows\system32\TVUAx

2010-06-28 05:40:15 819200 ----a-w- c:\windows\system32\xvidcore.dll

2010-06-28 05:40:15 77824 ----a-w- c:\windows\system32\xvid.ax

2010-06-28 05:40:15 180224 ----a-w- c:\windows\system32\xvidvfw.dll

2010-06-28 05:40:15 0 d-----w- c:\program files\Xvid

==================== Find3M ====================

2010-07-16 11:35:11 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys

2010-07-16 11:35:05 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys

2010-07-12 03:07:11 219128 ----a-w- c:\windows\system32\PnkBstrB.exe

2010-07-12 02:26:17 138592 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys

2010-05-04 17:20:39 832512 ----a-w- c:\windows\system32\wininet.dll

2010-05-04 17:20:34 78336 ----a-w- c:\windows\system32\ieencode.dll

2010-05-04 17:20:32 17408 ----a-w- c:\windows\system32\corpol.dll

2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys

2009-11-14 18:18:05 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009111420091115\index.dat

============= FINISH: 19:20:30.32 ===============

Attach.zip

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Step 1

Please, uninstall the following applications:

  1. Adobe Reader 8.2.3

You can read, how to do this here:

Step 2

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

Step 3

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

  1. JavaRa log
  2. MalwareBytes' Anti-Malware log
  3. a new fresh DDS log only

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Malwarebytes Log:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4338

Windows 5.1.2600 Service Pack 3

Internet Explorer 7.0.5730.13

7/22/2010 9:17:35 AM

mbam-log-2010-07-22 (09-17-35).txt

Scan type: Quick scan

Objects scanned: 133667

Time elapsed: 7 minute(s), 0 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sta (Trojan.Agent.Gen) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

JavaRaLog.txt

DDS2.txt

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**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

  1. If you are using Firefox, make sure that your download settings are as follows:
    • Open Tools -> Options -> Main tab
    • Set to Always ask me where to Save the files.

[*]During the download, rename Combofix to Combo-Fix as follows:

CF_download_FF.gif

CF_download_rename.gif

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    -----------------------------------------------------------


  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

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I went through the steps in the post for disabling my antivirus. ComboFix said detected it was still running. I saw the SYSTEM processes for AVG 9 were still running but I didn't end them. Combofix ran anyways with them running. I have uploaded the combofix log. I'm not sure on how to completely disable AVG.

Combo_Fix.txt

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Open Notepad and copy and paste the text in the code box below into it:

DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5643
uInternet Settings,ProxyOverride = <local>

Exit::

Save the file to your desktop and name it CFScript.txt

Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.

CFScriptB-4.gif

This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply.

Note: These instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system.

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ComboFix 10-07-23.04 - Chris 07/24/2010 9:44.2.1 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1575 [GMT -4:00]

Running from: c:\documents and settings\Chris\Desktop\Combo-Fix.exe

Command switches used :: c:\documents and settings\Chris\Desktop\CFScript.txt

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

.

((((((((((((((((((((((((( Files Created from 2010-06-24 to 2010-07-24 )))))))))))))))))))))))))))))))

.

2010-07-22 12:45 . 2010-07-22 12:45 921440 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgemc.exe

2010-07-22 12:45 . 2010-07-22 12:45 1373536 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgssff.dll

2010-07-22 12:45 . 2010-07-22 12:45 1107296 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgxpl.dll

2010-07-22 12:45 . 2010-07-22 12:45 4368224 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcorex.dll

2010-07-19 08:45 . 2010-07-19 08:45 664 ----a-w- c:\windows\system32\d3d9caps.dat

2010-07-19 04:09 . 2010-07-19 04:09 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes

2010-07-19 04:04 . 2010-07-19 04:04 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Mozilla

2010-07-19 03:42 . 2010-07-19 08:38 -------- d-----w- c:\documents and settings\Chris\Local Settings\Application Data\npksomgfe

2010-07-16 11:35 . 2010-07-16 11:35 242896 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgtdix.sys

2010-07-16 11:35 . 2010-07-16 11:35 216200 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgldx86.sys

2010-07-16 11:35 . 2010-07-16 11:35 12536 ----a-w- c:\windows\system32\avgrsstx.dll

2010-07-16 11:34 . 2010-07-16 11:34 813336 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avginet.dll

2010-07-16 11:34 . 2010-07-16 11:34 624920 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgiproxy.exe

2010-07-16 11:34 . 2010-07-16 11:34 1690464 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.dll

2010-07-16 11:34 . 2010-07-16 11:34 1038688 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.exe

2010-07-14 13:44 . 2010-06-14 14:31 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe

2010-06-28 11:32 . 2010-06-28 11:32 -------- d-----w- c:\windows\system32\TVUAx

2010-06-28 05:40 . 2010-06-28 05:40 -------- d-----w- c:\program files\Xvid

2010-06-28 05:40 . 2009-06-07 20:24 180224 ----a-w- c:\windows\system32\xvidvfw.dll

2010-06-28 05:40 . 2009-06-07 20:16 819200 ----a-w- c:\windows\system32\xvidcore.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-07-24 13:15 . 2009-11-18 09:43 0 ----a-w- c:\documents and settings\Chris\Local Settings\Application Data\prvlcl.dat

2010-07-22 13:02 . 2009-12-12 01:08 -------- d-----w- c:\program files\Common Files\Adobe

2010-07-20 06:27 . 2009-11-14 18:26 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9

2010-07-19 04:30 . 2009-11-11 13:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-07-19 02:31 . 2010-03-28 21:51 -------- d-----w- c:\documents and settings\Chris\Application Data\BitTorrent

2010-07-16 11:35 . 2009-11-14 18:26 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys

2010-07-16 11:35 . 2009-11-14 18:26 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys

2010-07-12 03:07 . 2009-11-11 13:42 219128 ----a-w- c:\windows\system32\PnkBstrB.exe

2010-07-12 02:26 . 2009-11-11 13:43 138592 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys

2010-07-06 08:29 . 2009-11-14 18:26 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar

2010-06-28 11:40 . 2010-05-10 04:08 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo! Companion

2010-06-28 11:33 . 2010-06-28 11:33 -------- d-----w- c:\documents and settings\All Users\Application Data\TVU Networks

2010-06-14 14:31 . 2009-11-11 12:41 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe

2010-06-09 21:24 . 2010-01-31 11:37 1 ----a-w- c:\documents and settings\Chris\Application Data\OpenOffice.org\3\user\uno_packages\cache\stamp.sys

2010-06-04 21:39 . 2010-01-30 21:42 -------- d-----w- c:\program files\Microsoft Silverlight

2010-06-02 19:56 . 2009-11-14 18:26 29584 ----a-w- c:\windows\system32\drivers\avgmfx86.sys

2010-05-04 17:20 . 2004-08-04 12:00 832512 ----a-w- c:\windows\system32\wininet.dll

2010-05-04 17:20 . 2004-08-04 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll

2010-05-04 17:20 . 2004-08-04 12:00 17408 ----a-w- c:\windows\system32\corpol.dll

2010-05-02 05:22 . 2004-08-04 12:00 1851264 ----a-w- c:\windows\system32\win32k.sys

2010-04-29 19:39 . 2009-11-11 13:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-04-29 19:39 . 2009-11-11 13:06 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]

2010-04-19 14:25 2117704 ----a-w- c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]

"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2010-04-19 2117704]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]

"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2010-04-19 2117704]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SoundMan"="SOUNDMAN.EXE" [2005-08-17 90112]

"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]

"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-07-16 2065760]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]

2010-07-16 11:35 12536 ----a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=

"c:\\Program Files\\Xfire\\Xfire.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

"c:\\WINDOWS\\system32\\PnkBstrA.exe"=

"c:\\WINDOWS\\system32\\PnkBstrB.exe"=

"c:\\Program Files\\Activision\\Call of Duty 4 - Modern Warfare\\iw3mp.exe"=

"c:\\Program Files\\NovaLogic\\Joint Operations Typhoon Rising\\jointops.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\AVG\\AVG9\\avgemc.exe"=

"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=

"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=

"c:\\Program Files\\Steam\\steam.exe"=

"c:\\Program Files\\Electronic Arts\\Battlefield Bad Company 2\\BFBC2Updater.exe"=

"c:\\Program Files\\Electronic Arts\\Battlefield Bad Company 2\\BFBC2Game.exe"=

"c:\\Program Files\\Steam\\SteamApps\\common\\call of duty modern warfare 2\\iw4sp.exe"=

"c:\\Program Files\\Steam\\SteamApps\\common\\call of duty modern warfare 2\\iw4mp.exe"=

"c:\\Program Files\\BitTorrent\\bittorrent.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=

"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [11/14/2009 2:26 PM 216400]

R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [11/14/2009 2:26 PM 243024]

R1 BIOS;BIOS;c:\windows\system32\drivers\BIOS.sys [11/11/2009 8:50 AM 13696]

R2 avg9emc;AVG Free E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [7/16/2010 7:35 AM 921952]

R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [7/16/2010 7:35 AM 308136]

R3 ManyCam;ManyCam Virtual Webcam, WDM Video Capture Driver;c:\windows\system32\drivers\ManyCam.sys [1/14/2008 6:06 AM 21632]

S4 sptd;sptd;c:\windows\system32\drivers\sptd.sys [3/28/2010 10:36 PM 691696]

.

.

------- Supplementary Scan -------

.

FF - ProfilePath - c:\documents and settings\Chris\Application Data\Mozilla\Firefox\Profiles\w4hehmjo.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxps://commcenter.insightbb.com/uwc/auth

FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=

FF - prefs.js: network.proxy.type - 0

FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll

FF - plugin: c:\documents and settings\Chris\Application Data\Move Networks\plugins\npqmp071705000014.dll

FF - plugin: c:\documents and settings\Chris\Application Data\Mozilla\Firefox\Profiles\w4hehmjo.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll

FF - plugin: c:\windows\system32\TVUAx\npTVUAx.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----

FF - user.js: yahoo.ytff.general.dontshowhpoffer - truec:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.proxy.type", 5);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);

c:\program files\Mozilla Firefox\greprefs\all.js - pref("accelerometer.enabled", true);

c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pr

ef", true);

c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");

c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);

c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-07-24 09:47

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1060284298-1708537768-682003330-1004\Software\SecuROM\License information*]

"datasecu"=hex:42,8e,e1,0f,30,37,bd,55,4b,de,5e,34,13,9b,6c,29,d7,99,5b,0f,a9,

16,eb,f7,44,95,cf,cc,92,ee,e7,18,e1,3d,71,26,82,f4,20,36,a3,62,60,c1,f3,99,\

"rkeysecu"=hex:c3,0c,d7,f2,de,52,82,bf,50,b1,7b,c9,8d,24,e7,74

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(648)

c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(3088)

c:\windows\system32\WININET.dll

c:\windows\system32\ieframe.dll

.

Completion time: 2010-07-24 09:49:00

ComboFix-quarantined-files.txt 2010-07-24 13:48

ComboFix2.txt 2010-07-23 23:26

Pre-Run: 141,493,489,664 bytes free

Post-Run: 141,480,374,272 bytes free

- - End Of File - - 5069D73E0E1023C25B7B21F880A2AE42

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  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

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Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4345

Windows 5.1.2600 Service Pack 3

Internet Explorer 7.0.5730.13

7/25/2010 9:16:38 AM

mbam-log-2010-07-25 (09-16-38).txt

Scan type: Quick scan

Objects scanned: 129266

Time elapsed: 5 minute(s), 1 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Good work! :)

Last steps:

Step 1

To enable CD Emulation programs using DeFogger please perform these steps:

  1. Please download DeFogger to your desktop.
  2. Once downloaded, double-click on the DeFogger icon to start the tool.
  3. The application window will now appear. You should now click on the Enable button to enable your CD Emulation drivers
  4. When it prompts you whether or not you want to continue, please click on the Yes button to continue
  5. When the program has completed you will see a Finished! message. Click on the OK button to exit the program.
  6. If CD Emulation programs are present and have been enabled, DeFogger will now ask you to reboot the machine. Please allow it to do so by clicking on the OK button.

Step 2

* Go to start > run and copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.

Step 3

Please manually delete Defogger, JavaRa, GMER and DDS.

Step 3

Please download and install the latest version of Adobe Reader from:

www.adobe.com

About Java:

www.java.com/en

Step 4

Some malware preventions:

http://forums.malwarebytes.org/index.php?showtopic=9365

Safe surfing! :)

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