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Multiple malware


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Hello MBAM Forum,

Had just downloaded MBAM updated and ran. It found 80+ malware or so and I chose to let MBAM quarantine. After restart though the Wndows log on was not the same any more and the log off dialogue was also corrupted(buttons and letters not showing). Also win explorer windows became black so I had MBAM restore what it quarantined. Luckily it all came back. However I had downloaded MBAM to free my laptop of a malware infestation which my paid AV can't seem to finish off , also I downloaded this cz I can't start the laptop in Safe Mode, but then this.

Here is the HijackThis log prior to scanning with MBAM:hijackthis_log.txt

Here is the MBAM log:mbam_log_2010_07_18__18_08_38_.txt

Please help cz this laptop is needed by the owner and it's Monday tomorrow here so its gonna be busy and hes gonna need it.

The laptop specs are: Compaq Presario V2000, Win XP SP3, AMD Turion 1.6 Ghz, 1.87 Gig RAM

Security Software Ad-Aware Pro with Windows FW, just downloaded MBAM. Thanks in advance

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Hello Utopian

I suggest letting one of the Experts have a look at it to start the cleaning process. It is a FREE service

As we don't work on Malware removal in the General Malwarebytes' Anti-Malware Forum as it is for issues with the program itself,

only in the Malware Removal - HijackThis Logs section

Please print out, read and follow the Directions Here, skipping any steps you are unable to complete. Then post a NEW Topic Here

One of the Expert helpers there will give you one-on-one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If no one has replied within 48 hours then please go ahead and either reply to your post or send a private message to a Moderator and let them know that you're still needing assistance.

Logs to reply with:(If possible)

MBAM

DDS/GMER

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options(Immediate Email Notification) so that you're alerted when someone has replied to your post.

Email Notification of new messages

Also, when replying, please use the ADDREPLYa8JTu.jpg button located at the bottom of the page, as this makes the forum easier to read.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or HERE

Thanks :)

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