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Error 7 when i try to scan

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Malwarebytes starts up ok but when i hit quick, full, or flash scan it will stop after 1 - 12 seconds and popup " Run-time error '7': Out of memory "

I uninstalled MWB and reinstalled it and it does the same exact thing.

I have since downloaded & scanned my computer with superantispyware which found 2 trojans, and tracking cookies. It deleted them. MWB still wont work. I also ran hijackthis (nothing found,) atf cleaner, and combofix thinking i had a nasty virus.

My desktop is a XP Pro SP3 w/ a P4 2.8GHz with 512kb of ram (my other 512 stick just died and is getting RMA'd.) I have 5 hard drives with 1096-2192 for a page file size (min-max) each, as it sits currently its 5480MB. I can run solidworks without it complaining of memory issues this way.

I also just cloned a s.m.a.r.t. failing hard drive to a new one which seems to have worked fine with everything else. I have Avira antivirus, Comodo firewall & defense (MWB is set as a a trusted program) and AVG AV.

Not sure what to try next. Any ideas?

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Hello daabilly and :)

The first thing I would consider doing is uninstalling one of the TWO antivirus software's you have installed as this can and does cause conflicts. My opinion, AVG would have to go, but your choice there. Please visit This Site to make sure there are no left over files from the antivirus software you uninstall. This will free up some drive space :)

Then do this to see if it helps:

  • Click on Start and select Control Panel
  • Open Add/Remove Programs
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

o Note: You will need to reactivate the program using the license you were sent via email if using the Pro version

o Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during nstallation and check for updates.

Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

Please post back and let us know how it went.


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Ok, I uninstalled AVG and used the AVG leftover cleaner to make sure its gone.

I then uninstalled MBAM, restarted, then tried the MBAM cleaner which fails with error " SHGetValue failed with error code 0 " I tried it 3 times after restarts too.

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Hello again daabilly

At this point I believe that it may be being blocked. I suggest letting one of the Experts have a look at it to start the cleaning process. It is a FREE service

As we don't work on Malware removal in the General Malwarebytes' Anti-Malware Forum as it is for issues with the program itself,

only in the Malware Removal - HijackThis Logs section

Please print out, read and follow the Directions Here, skipping any steps you are unable to complete. Then post a NEW Topic Here

One of the Expert helpers there will give you one-on-one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If no one has replied within 48 hours then please go ahead and either reply to your post or send a private message to a Moderator and let them know that you're still needing assistance.

Logs to reply with:(If possible)



If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options(Immediate Email Notification) so that you're alerted when someone has replied to your post.

Email Notification of new messages

Also, when replying, please use the ADDREPLYa8JTu.jpg button located at the bottom of the page, as this makes the forum easier to read.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or HERE

Thanks :lol:

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Ok, im fighting some other errors in my computer (.net 3.5 wont update, peerblock "insufficient system resources existst" error then crashes, msdtc wouldnt start but just fixed that and some other stuff that is erroring in my eventlog.) then i will follow your directions with a new post.

Thanks for the help.

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