Live Security Suite

GaryS1953 · July 17, 2010

Hello

One of our PCs had been rendered almost unusable due to Live Security Suite attack. Using a variety of tools including Malwarebytes, SuperAntiSpyware, and Combo fix, I have been able to get the system running fairly normal, and have been able to install AVG. What remains is I am unable to install Windows XP SP3. The system is currently on SP2 Pro. With everything I've read about Live Security Suite I believe there are still some remnants of it and that is what's causing the install problem. I have included all the logs as asked.

PS: Both AVG and Avast are installed, but Avast is permanently disabled.

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4320

Windows 5.1.2600 Service Pack 2

Internet Explorer 7.0.5730.13

7/16/2010 2:02:20 PM

mbam-log-2010-07-16 (14-02-20).txt

Scan type: Full scan (C:\|)

Objects scanned: 233973

Time elapsed: 56 minute(s), 59 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS (Ver_10-03-17.01) - NTFSx86

Run by Dan at 10:17:42.40 on Sat 07/17/2010

Internet Explorer: 7.0.5730.13

Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.990.364 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

AV: Live Security Suite *On-access scanning disabled* (Updated) {C0FB6646-883A-41BF-8C16-AF326CC2C453}

AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Program Files\Aventail\Connect\as32svc.exe

svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

C:\Program Files\AVG\AVG9\avgrsx.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\CCC\Software Update Manager\CCC Toaster Application.exe

C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe

C:\PROGRA~1\AVG\AVG9\avgtray.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Documents and Settings\Dan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Enterprise Workflow\EWF EMS Scanner\EmsScanner.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\AVG\AVG9\avgwdsvc.exe

C:\Program Files\CCC\Software Update Manager\CCCScheduler.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\AVG\AVG9\avgemc.exe

C:\Program Files\AVG\AVG9\avgnsx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\WINDOWS\system32\msiexec.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\Outlook Express\msimn.exe

C:\Documents and Settings\Dan\Desktop\Defogger.exe

C:\Documents and Settings\Dan\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll

BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [Google Update] "c:\documents and settings\dan\local settings\application data\google\update\GoogleUpdate.exe" /c

uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [soundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe

mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"

mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"

mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup

mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE

mRun: [iSUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup

mRun: [iSUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start

mRun: [Aventail Connect] c:\program files\aventail\connect\AS32.EXE

mRun: [EstimateReview] c:\program files\estimate review\Estimate Review.exe

mRun: [pdfFactory Dispatcher v3] "c:\windows\system32\spool\drivers\w32x86\3\fppdis3a.exe" /source=HKLM

mRun: [CCC Toaster] c:\program files\ccc\software update manager\CCC Toaster Application.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui

mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe

StartupFolder: c:\docume~1\dan\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\emssca~1.lnk - c:\windows\installer\{4b7f7f68-60d4-4e7a-8a52-ad30cce070e8}\_19BCC53219FDB1DB08936D.exe

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

Trusted Zone: adpclaims.com\download

Trusted Zone: audatex.com

Trusted Zone: audatex.us

Trusted Zone: audatexsolutions.com

Trusted Zone: PROCESSCLAIMS.COM

DPF: DownloadClientAccessCab - hxxps://www.processclaims.com/web/cab/DownloadClientAccess.CAB

DPF: {5D357AB9-10EA-49A7-B2EB-B8F07C9E1EF4} - hxxp://shopflow.processclaims.com/ShopFlowWeb/WebResource.axd?d=uAxWuL9du8tEA6VQyEYRcP9Mk9SMwbQnDX54lfIJoHPYZBJG_PxVERseDMygzdbcKxhZxCTy6_qOYa

lgGp4hQPsX_UQjLfF-M04EyqZSPAw1&t=633125964740000000

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {97BB6657-DC7F-4489-9067-51FAB9D8857E} - hxxp://cflive.audatex.us/cf1live/static/weblaunch/weblaunch2.cab

DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

TCP: {74FA4F7B-3631-4FEC-BA16-FF402FA2D106} = 68.87.77.130,68.94.156.1

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL

Notify: AtiExtEvent - Ati2evxx.dll

Notify: avgrsstarter - avgrsstx.dll

AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [2007-5-9 3456]

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-7-15 165456]

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-7-16 216400]

R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-7-16 29584]

R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-7-16 243024]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-7-15 17744]

R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-15 40384]

R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-7-16 921440]

R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-16 308136]

R2 CCCScheduler;CCC Scheduler;c:\program files\ccc\software update manager\CCCScheduler.exe [2008-8-28 90112]

R3 Astdi;Astdi;c:\program files\aventail\connect\asnttdi.sys [2004-3-4 126200]

S3 Ascrypto;Ascrypto;c:\program files\aventail\connect\ascrypto.sys [2004-3-4 219290]

S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-15 40384]

S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-15 40384]

=============== Created Last 30 ================

==================== Find3M ====================

2010-05-04 12:39:27 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe

2010-05-04 12:39:27 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe

2010-05-02 05:56:34 1850880 ----a-w- c:\windows\system32\win32k.sys

2010-05-02 05:56:34 1850880 ------w- c:\windows\system32\dllcache\win32k.sys

2010-04-20 05:51:20 285696 ----a-w- c:\windows\system32\atmfd.dll

2010-04-20 05:51:20 285696 ------w- c:\windows\system32\dllcache\atmfd.dll

============= FINISH: 10:18:17.10 ===============

Attach.zip

ark.zip

Maniac · July 19, 2010

Hello GaryS1953! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

The process of cleaning your system may take some time, so please be patient.
Follow my instructions step by step if there is a problem somewhere, stop and tell me.
Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
If you don't know or can't understand something please ask.
Do not install or uninstall any software or hardware, while work on.
Keep me informed about any changes.

Step 1

Please, uninstall the following applications:

Adobe Reader 8.2.3

You can read, how to do this here:

Step 2

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

Double-click on JavaRa.exe to start the program.
From the drop-down menu, choose English and click on Select.
JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
A logfile will pop up. Please save it to a convenient location and post it back when you reply
Then look for the following Java folders and if found delete them.
C:\Program Files\Java
C:\Program Files\Common Files\Java
C:\Windows\Sun
C:\Documents and Settings\All Users\Application Data\Java
C:\Documents and Settings\All Users\Application Data\Sun\Java
C:\Documents and Settings\username\Application Data\Java
C:\Documents and Settings\username\Application Data\Sun\Java

Step 3

Launch Malwarebytes' Anti-Malware
Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

JavaRa log
MalwareBytes' Anti-Malware log
a new fresh DDS log only

GaryS1953 · July 19, 2010

Hello Borislav,

Thank you very much for your generous help. I have followed the steps as advised and included the requested logs. By the way, I wanted to mention that originally there was only one LogOn on ths PC (DAN) which is an administrator account. After Live Security Suite infected the machine a second administrator account was added (presumably by LSS) that only shows when you boot into Safe mode. I have been unable to remove that logon.

Again, thank you for your help.

Gary

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4326

Windows 5.1.2600 Service Pack 2

Internet Explorer 7.0.5730.13

7/19/2010 11:42:10 AM

mbam-log-2010-07-19 (11-42-10).txt

Scan type: Quick scan

Objects scanned: 135890

Time elapsed: 7 minute(s), 6 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

JavaRa Log

JavaRa 1.15 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Mon Jul 19 11:26:16 2010

Found and removed: Software\JavaSoft\Java2D\1.5.0_06

Found and removed: SOFTWARE\Classes\JavaPlugin.150_06

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.5.0.0

Found and removed: Software\Classes\JavaPlugin.160_01

------------------------------------

Finished reporting.

DDS log

DDS (Ver_10-03-17.01) - NTFSx86

Run by Dan at 11:53:43.46 on Mon 07/19/2010

Internet Explorer: 7.0.5730.13

Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.990.430 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

AV: Live Security Suite *On-access scanning disabled* (Updated) {C0FB6646-883A-41BF-8C16-AF326CC2C453}

AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Program Files\Aventail\Connect\as32svc.exe

svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Program Files\AVG\AVG9\avgrsx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe

C:\Program Files\Estimate Review\Estimate Review.exe

C:\Program Files\CCC\Software Update Manager\CCC Toaster Application.exe

C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe

C:\PROGRA~1\AVG\AVG9\avgtray.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Documents and Settings\Dan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Enterprise Workflow\EWF EMS Scanner\EmsScanner.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\AVG\AVG9\avgwdsvc.exe

C:\Program Files\CCC\Software Update Manager\CCCScheduler.exe

C:\Program Files\AVG\AVG9\avgemc.exe

C:\Program Files\AVG\AVG9\avgnsx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\Outlook Express\msimn.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Dan\Desktop\dds.scr

C:\Documents and Settings\All Users\Application Data\Macrovision\FLEXnet Connect\6\agent.exe