MBAM ERROR MISSING FILE

[perimeter]

I clicked to open the program and it could not locate mbam.exe then this popped up.

Any help would be appreciated

[noknojon]

Hi perimeter -

Could you please list your Operating System (XP Vista Win7) any Firewall installed and your Antivirus -

Thank You -

[perimeter]

XP, windows firewall and AVG FREE 9.0

[noknojon]

Please start by removing your old program copy and install a fresh one

To Fully Remove and Reinstall a Fresh New Copy of Malwarebytes - Read Carefully

Windows XP:

• Click on Start and select Control Panel
  
• Open Add/Remove Programs
  
• Uninstall Malwarebytes' Anti-Malware
  
• Restart your computer very important !
  
• Download and run mbam-clean.exe from here
  

It will ask to restart your computer, please allow it to do so, very important

After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

Note: You will need to reactivate the program using the license you were sent via email if using the Pro version only -

Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your

Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask me and I'll explain how to do it.

Thank You -

[perimeter]

Thank you very much, ur help is greatly appreciated

[diwms2]

I have Vista and have the same error 2,0, mbamswissarmy.sys

I have no clue what to do, do I uninstall, reinstall what about my registration license?

could I get some help please I am not an expert but I am at my wits end.

I also use free AVAST.

[exile360]

Greetings

To first retrieve your ID and Key, please contact CleverBridge Support. They will email them to you. Once you have them, write them down or print them and be sure to save the email for future reference, then follow the instructions posted by noknojon above as it should resolve the error.

If it does not, then please contact support@malwarebytes.org and one of our support staff members will assist you with this issue directly.

Thanks