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How do I stop looping BSOD after malware removal?


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My teenage son, who is now banned from my computer, got me infected with Desktop Security 2010 on my 5 year old Alienware laptop. I was not running any anti virus so I went to TrendMicro's online scan in Safe Mode(because of the insane pop ups and hijacking of my system) and downloaded and ran their scanner. It found one infected object and I clicked remove. Upon restarting I figured I would download and run the free Lavasoft AdAware. During it's instillation the computer crashed and now I ONLY get a blue screen of death upon restarting. After two moves I lost my Alienware reset disc. So I put in my Windows Vista disc to try to just wipe the system and give it a fresh install(no data I'm worried about losing) and even that crashes. It won't load in any Safe Mode and the 'last working version' also doesn't work. How do I stop this constant BSOD so that I can use the tools here to ACTUALLY remove the malware that is infecting me?

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Hi oddjob1138 -

Our experts can help you to clean your system if you would like - Even if you can get online in safemode with networking we can help -

These instructions are to lead you to the experts area so they can assist you -

You may have some problems operating in safe mode , but please post your request for help anyway -

As we don't work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via Here

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :angry:

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