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Norton - Consistent a recent attempt has been blocked


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Good evening,

The last couple of days Norton has been popping up quite frequently saying, "a recent attempt has been blocked" I ran Malwarebytes and it fixed a few things, however I am still getting these errors.

I also had to go into Int. Options "connections" and turn off LAN setting just to get connected to post here.

Any help would be greatly appreciated!

Matthew

My Malware Log & Hijackthis Log

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4267

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

7/14/2010 6:43:42 PM

mbam-log-2010-07-14 (18-43-42).txt

Scan type: Quick scan

Objects scanned: 164437

Time elapsed: 21 minute(s), 2 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 7:31:04 PM, on 7/14/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

c:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wbem\wmiapsrv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\AGRSMMSG.exe

C:\HP\KBD\KBD.EXE

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\ALCWZRD.EXE

C:\WINDOWS\ALCMTR.EXE

C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe

C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Logitech\SetPoint\KEM.exe

C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe

C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe

C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5643

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\IPSBHO.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe

O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: Slideshow.lnk = C:\SLIDESHW\Wallpapr.exe

O4 - Startup: Snsicon.lnk = C:\SLIDESHW\Snsicon.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: NaturalColorLoad.lnk = ?

O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe

O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab

O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kav...can_unicode.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techtools/...%20Controls.cab

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6087.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} (DDRevision Class) - http://h20264.www2.hp.com/ediags/dd/instal...nosticsxp2k.cab

O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} (Domino Web Access 7 Control) - https://webmail.advisorcompass.com/dwa7W.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {FC6703A7-5B7E-4f58-BE6D-2693AA3906AE} (HP Content Update) - http://h30299.www3.hp.com/ediags/hpnar/en/...hp.cab?1,0,0,94

O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - c:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

--

End of file - 12341 bytes

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Thanks for all your help. Here are the logs you requested:

DDS.txt

DDS (Ver_10-03-17.01) - NTFSx86

Run by HP_Owner at 17:58:21.71 on Thu 07/15/2010

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2551.1904 [GMT -5:00]

AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\svchost.exe -k hpdevmgmt

C:\WINDOWS\system32\svchost.exe -k HPService

C:\Program Files\Java\jre6\bin\jqs.exe

c:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\system32\wbem\wmiapsrv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\AGRSMMSG.exe

C:\HP\KBD\KBD.EXE

C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\ALCWZRD.EXE

C:\WINDOWS\ALCMTR.EXE

C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Logitech\SetPoint\KEM.exe

C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe

C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe

C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Documents and Settings\HP_Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

uWindow Title = Windows Internet Explorer provided by Comcast

mStart Page = hxxp://www.comcast.net/

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

mWindow Title = Windows Internet Explorer provided by Comcast

uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

uInternet Settings,ProxyServer = http=127.0.0.1:5643

uInternet Settings,ProxyOverride = <local>

mWinlogon: Userinit=c:\windows\system32\userinit.exe

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll

BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\IPSBHO.DLL

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\coIEPlg.dll

TB: {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - No File

TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe

mRun: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [AGRSMMSG] AGRSMMSG.exe

mRun: [HPHUPD06] c:\program files\hp\{aac4fc36-8f89-4587-8dd3-ebc57c83374d}\hphupd06.exe

mRun: [HPHmon06] c:\windows\system32\hphmon06.exe

mRun: [KBD] c:\hp\kbd\KBD.EXE

mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot

mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE

mRun: [PS2] c:\windows\system32\ps2.exe

mRun: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

mRun: [soundMan] SOUNDMAN.EXE

mRun: [AlcWzrd] ALCWZRD.EXE

mRun: [Alcmtr] ALCMTR.EXE

mRun: [NeroCheck] c:\windows\system32\NeroCheck.exe

mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2

mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 5.0\apdproxy.exe"

mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

StartupFolder: c:\docume~1\hp_owner\startm~1\programs\startup\slides~1.lnk - c:\slideshw\Wallpapr.exe

StartupFolder: c:\docume~1\hp_owner\startm~1\programs\startup\snsicon.lnk - c:\slideshw\Snsicon.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\KEM.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\natura~1.lnk - c:\program files\sec\natural color\NaturalColorLoad.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\309731\program\Updates from HP.exe

IE: Add To HP Organize... - c:\progra~1\hewlet~1\hporga~1\bin/module.main/favorites\ie_add_to.html

IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000

IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1}

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} - hxxp://housecall60.trendmicro.com/housecall/xscan60.cab

DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} - hxxp://www.kaspersky.com/downloads/kws/kavwebscan_unicode.cab

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204

DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} - hxxps://actsvr.comcastonline.com/techtools/dl/Comcast%20Activation%20Controls.cab

DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6087.cab

DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - hxxp://acs.pandasoftware.com/activescan/as5free/asinst.cab

DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab

DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab

DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} - hxxps://webmail.advisorcompass.com/dwa7W.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

DPF: {FC6703A7-5B7E-4f58-BE6D-2693AA3906AE} - hxxp://h30299.www3.hp.com/ediags/hpnar/en/app/17/install/gtdownhp.cab?1,0,0,94

Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL

Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\norton internet security\engine\16.8.0.41\CoIEPlg.dll

Notify: igfxcui - igfxsrvc.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-2-2 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-2-2 259632]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-2-2 482432]

R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100714.003\IDSXpx86.sys [2010-7-15 331640]

R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-2-2 117640]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-30 102448]

R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100714.040\NAVENG.SYS [2010-7-15 85424]

R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100714.040\NAVEX15.SYS [2010-7-15 1362608]

R3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;c:\windows\system32\drivers\RTL8192su.sys [2010-1-6 594048]

=============== Created Last 30 ================

2010-07-02 16:48:50 0 d-----w- c:\docume~1\hp_owner\applic~1\Malwarebytes

2010-07-02 16:48:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-07-02 16:48:38 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-07-02 16:48:38 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-07-02 16:48:38 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

2010-06-27 05:16:31 664 ----a-w- c:\windows\system32\d3d9caps.dat

==================== Find3M ====================

2010-06-24 23:11:03 151012 ---ha-w- c:\windows\system32\mlfcache.dat

2010-05-05 13:30:57 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe

2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys

2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys

2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll

2010-04-20 05:30:08 285696 ------w- c:\windows\system32\dllcache\atmfd.dll

2005-07-16 06:52:38 22 --sha-w- c:\windows\sminst\HPCD.sys

============= FINISH: 17:59:52.52 ===============

Attachment attached:

Gmer Log:

GMER 1.0.15.15281 - http://www.gmer.net

Rootkit scan 2010-07-15 18:07:08

Windows 5.1.2600 Service Pack 3

Running: 6f75rueo.exe; Driver: C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\fwddypob.sys

---- System - GMER 1.0.15 ----

SSDT 89358050 ZwAlertResumeThread

SSDT 891B8058 ZwAlertThread

SSDT 88ADB730 ZwAllocateVirtualMemory

SSDT 892E42D8 ZwAssignProcessToJobObject

SSDT 89CEC688 ZwConnectPort

SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0xA93E2130]

SSDT 88ADAD60 ZwCreateMutant

SSDT 88ADA848 ZwCreateSymbolicLinkObject

SSDT 89285430 ZwCreateThread

SSDT 89315C38 ZwDebugActiveProcess

SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0xA93E23B0]

SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xA93E2910]

SSDT 88ADB888 ZwDuplicateObject

SSDT 88ADB590 ZwFreeVirtualMemory

SSDT 8930A878 ZwImpersonateAnonymousToken

SSDT 8A4288D8 ZwImpersonateThread

SSDT 8A7234F8 ZwLoadDriver

SSDT 8A6F9428 ZwMapViewOfSection

SSDT 89314878 ZwOpenEvent

SSDT 88ADBA28 ZwOpenProcess

SSDT 88BDB050 ZwOpenProcessToken

SSDT 89313050 ZwOpenSection

SSDT 88ADB958 ZwOpenThread

SSDT 88ADA918 ZwProtectVirtualMemory

SSDT 892EC8A0 ZwResumeThread

SSDT 88B62050 ZwSetContextThread

SSDT 88ADB3B0 ZwSetInformationProcess

SSDT 892E84B8 ZwSetSystemInformation

SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xA93E2B60]

SSDT 8A713050 ZwSuspendProcess

SSDT 89285050 ZwSuspendThread

SSDT 892891F0 ZwTerminateProcess

SSDT 892C3050 ZwTerminateThread

SSDT 891B9050 ZwUnmapViewOfSection

SSDT 88ADB660 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

? SYMEFA.SYS The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\Explorer.EXE[812] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00B7000A

.text C:\WINDOWS\Explorer.EXE[812] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00BD000A

.text C:\WINDOWS\Explorer.EXE[812] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00B6000C

.text C:\WINDOWS\System32\svchost.exe[1524] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 0092000A

.text C:\WINDOWS\System32\svchost.exe[1524] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 0093000A

.text C:\WINDOWS\System32\svchost.exe[1524] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 0091000C

.text C:\WINDOWS\System32\svchost.exe[1524] USER32.dll!GetCursorPos 7E42974E 5 Bytes JMP 0184000A

.text C:\WINDOWS\System32\svchost.exe[1524] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 00B0000A

.text C:\Program Files\Internet Explorer\iexplore.exe[3916] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00A3000A

.text C:\Program Files\Internet Explorer\iexplore.exe[3916] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00D5000A

.text C:\Program Files\Internet Explorer\iexplore.exe[3916] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00A2000C

.text C:\Program Files\Internet Explorer\iexplore.exe[3916] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3916] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB1C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3916] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E480F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3916] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4741 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3916] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E47AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3916] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4612 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3916] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4674 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3916] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E4872 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3916] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E46D6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00A3000A

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00D5000A

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00A2000C

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9AC9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD0ED C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB1C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E25467C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E480F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4741 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E47AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4612 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4674 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E4872 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E46D6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 3E2EDB78 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

.text C:\Program Files\Internet Explorer\iexplore.exe[3924] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E3E4B77 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device \Driver\NAVEX15 \Device\NAVEX15 A72CD314

AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device \Driver\NAVENG \Device\NAVENG A7292652

AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Threads - GMER 1.0.15 ----

Thread System [4:560] A95079E4

---- EOF - GMER 1.0.15 ----

Attach.txt

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BrewerMatty

icon11.gif Download ComboFix from one of the following locations:

Link 1

Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

  • Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RC1.png

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC2-1.png

  • Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Please include the following in your next post:

  • ComboFix log

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ComboFix Log

ComboFix 10-07-15.01 - HP_Owner 07/15/2010 20:27:35.1.1 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2551.2150 [GMT -5:00]

Running from: c:\documents and settings\HP_Owner\Desktop\ComboFix.exe

AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\patch.exe

c:\windows\system32\ie.ico

c:\windows\system32\open.ico

c:\windows\xpsp1hfm.log

D:\Autorun.inf

Infected copy of c:\windows\system32\drivers\imapi.sys was found and disinfected

Restored copy from - Kitty had a snack :angry:

.

((((((((((((((((((((((((( Files Created from 2010-06-16 to 2010-07-16 )))))))))))))))))))))))))))))))

.

2010-07-14 22:45 . 2010-07-14 23:08 -------- d-----w- c:\documents and settings\HP_Owner\Local Settings\Application Data\roaccpyit

2010-07-14 03:22 . 2010-07-14 22:38 -------- d-----w- c:\program files\Windows Live Safety Center

2010-07-02 16:48 . 2010-07-02 16:48 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\Malwarebytes

2010-07-02 16:48 . 2010-04-29 20:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-07-02 16:48 . 2010-07-02 16:48 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-07-02 16:48 . 2010-07-02 16:48 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2010-07-02 16:48 . 2010-04-29 20:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-07-02 14:47 . 2010-07-02 14:47 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE

2010-07-02 14:46 . 2010-07-02 14:46 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache

2010-07-02 14:46 . 2010-02-01 01:45 38784 ----a-w- c:\documents and settings\Administrator\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe

2010-06-30 01:30 . 2010-06-30 01:30 388096 ----a-r- c:\documents and settings\HP_Owner\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

2010-06-27 05:16 . 2010-06-27 05:16 664 ----a-w- c:\windows\system32\d3d9caps.dat

2010-06-26 17:18 . 2010-07-02 14:52 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe

2010-06-23 23:02 . 2010-06-23 23:02 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache

2010-06-23 22:49 . 2010-06-24 23:30 -------- d-----w- c:\documents and settings\HP_Owner\Local Settings\Application Data\bfxrmsmhk

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-07-14 02:48 . 2008-07-07 03:54 -------- d-----w- c:\program files\World of Warcraft

2010-07-02 14:52 . 2010-07-02 14:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\Symantec

2010-07-02 14:52 . 2010-07-02 14:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\SampleView

2010-07-02 14:52 . 2010-07-02 14:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\Gtek

2010-07-02 14:52 . 2010-07-02 14:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\Apple Computer

2010-07-02 14:52 . 2010-07-02 14:52 -------- d-----w- c:\documents and settings\NetworkService\Application Data\AdobeUM

2010-06-24 23:11 . 2009-09-11 16:46 151012 ---ha-w- c:\windows\system32\mlfcache.dat

2010-06-23 23:02 . 2009-08-19 22:25 -------- d-----w- c:\documents and settings\All Users\Application Data\Blizzard Entertainment

2010-05-28 16:38 . 2010-05-28 16:38 503808 ----a-w- c:\documents and settings\HP_Owner\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-5325fa44-n\msvcp71.dll

2010-05-28 16:38 . 2010-05-28 16:38 499712 ----a-w- c:\documents and settings\HP_Owner\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-5325fa44-n\jmc.dll

2010-05-28 16:38 . 2010-05-28 16:38 348160 ----a-w- c:\documents and settings\HP_Owner\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-5325fa44-n\msvcr71.dll

2010-05-23 19:58 . 2008-12-28 18:07 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\HPAppData

2010-05-23 19:34 . 2008-08-24 20:29 -------- d-----w- c:\program files\support.com

2010-05-22 15:14 . 2010-05-22 15:14 -------- d-----w- c:\program files\Belkin

2010-05-06 10:41 . 2004-08-04 11:00 916480 ----a-w- c:\windows\system32\wininet.dll

2010-05-02 05:22 . 2004-08-04 11:00 1851264 ----a-w- c:\windows\system32\win32k.sys

2010-04-20 05:30 . 2004-08-04 11:00 285696 ----a-w- c:\windows\system32\atmfd.dll

2005-07-16 06:52 . 2005-07-16 06:52 22 --sha-w- c:\windows\SMINST\HPCD.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-12 148888]

"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]

"High Definition Audio Property Page Shortcut"="HDAudPropShortcut.exe" [2004-03-18 61952]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-11-02 126976]

"AGRSMMSG"="AGRSMMSG.exe" [2005-03-04 88209]

"HPHUPD06"="c:\program files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe" [2004-06-07 49152]

"HPHmon06"="c:\windows\system32\hphmon06.exe" [2004-06-07 659456]

"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-11 61440]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2005-02-17 180269]

"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2004-04-14 233472]

"PS2"="c:\windows\system32\ps2.exe" [2004-10-25 90112]

"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-14 253952]

"SoundMan"="SOUNDMAN.EXE" [2005-04-06 90112]

"AlcWzrd"="ALCWZRD.EXE" [2005-04-06 2805248]

"NeroCheck"="c:\windows\system32\NeroCheck.exe" [2003-07-13 155648]

"Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" [2004-06-08 29696]

"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2007-04-19 198184]

"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 5.0\apdproxy.exe" [2006-12-22 67752]

"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-09 305440]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2006-3-23 113664]

Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]

HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-10-14 214360]

Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\KEM.exe [2005-12-26 581632]

Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

NaturalColorLoad.lnk - c:\program files\SEC\Natural Color\NaturalColorLoad.exe [2007-2-6 155715]

Updates from HP.lnk - c:\program files\Updates from HP\309731\Program\Updates from HP.exe [2005-2-16 45056]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1008000.029\SymEFA.sys [2/2/2010 10:56 PM 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NIS\1008000.029\BHDrvx86.sys [2/2/2010 10:56 PM 259632]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1008000.029\cchpx86.sys [2/2/2010 10:56 PM 482432]

R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100714.003\IDSXpx86.sys [7/15/2010 12:48 AM 331640]

R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe [2/2/2010 10:56 PM 117640]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/30/2010 12:18 PM 102448]

R3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;c:\windows\system32\drivers\RTL8192su.sys [1/6/2010 5:21 PM 594048]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

HPService REG_MULTI_SZ HPSLPSVC

.

Contents of the 'Scheduled Tasks' folder

2010-06-26 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-07-25 17:34]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

mStart Page = hxxp://www.comcast.net/

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

mWindow Title = Windows Internet Explorer provided by Comcast

uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

uInternet Settings,ProxyServer = http=127.0.0.1:5643

uInternet Settings,ProxyOverride = <local>

IE: Add To HP Organize... - c:\progra~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office10\EXCEL.EXE/3000

DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} - hxxps://actsvr.comcastonline.com/techtools/dl/Comcast%20Activation%20Controls.cab

.

- - - - ORPHANS REMOVED - - - -

AddRemove-LifeGlobe Goldfish Aquarium_is1 - c:\program files\Prolific Publishing

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-07-15 20:38

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]

"ImagePath"="\"c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\diMaster.dll\" /prefetch:1"

.

Completion time: 2010-07-15 20:40:43

ComboFix-quarantined-files.txt 2010-07-16 01:40

Pre-Run: 111,074,643,968 bytes free

Post-Run: 121,758,265,344 bytes free

- - End Of File - - DE136849F523FFBFD85B57BABFFA29AC

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BrewerMatty

That looks better. Please run these next:

icon11.gif Open Notepad Go to Start> All Programs> Accessories> Notepad ( this will only work with Notepad ) and copy all the text inside the Codebox by highlighting it all and pressing CTRL C on your keyboard, then paste it into Notepad, make sure there is no space before and above DDS::

DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5643
uInternet Settings,ProxyOverride = <local>
Folder::
c:\documents and settings\HP_Owner\Local Settings\Application Data\roaccpyit
c:\documents and settings\HP_Owner\Local Settings\Application Data\bfxrmsmhk

Save this as CFScript to your desktop.

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

CFScriptB-4.gif

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply.

icon11.gif You have this program installed, Malwarebytes' Anti-Malware (MBAM). Please update it and run a scan.

Open MBAM

  • Click the Update tab
  • Click Check for Updates
  • If an update is found, it will download and install the latest version.
  • The program will close to update and reopen.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

icon11.gif Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:

  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.

3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.

Please be patient as this can take quite a long time to download.

  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, adware, dialers, and other riskware
    • Archives
    • E-mail databases

    [*]Click on My Computer under the green Scan bar to the left to start the scan.

    [*]Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.

    [*]Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.

    [*]Click View report... at the bottom.

    [*] Click the Save report... button.

    KasReport.png

    [*] Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply

Please include the following in your next post:

  • ComboFix log
  • MBAM log
  • Kaspersky log
  • How is your computer running now?

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ComboFix Log

ComboFix 10-07-15.01 - HP_Owner 07/15/2010 22:22:50.2.1 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2551.1884 [GMT -5:00]

Running from: c:\documents and settings\HP_Owner\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\HP_Owner\Desktop\CFScript.txt

AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\HP_Owner\Local Settings\Application Data\bfxrmsmhk

c:\documents and settings\HP_Owner\Local Settings\Application Data\roaccpyit

c:\windows\system32\ps2.bat

.

((((((((((((((((((((((((( Files Created from 2010-06-16 to 2010-07-16 )))))))))))))))))))))))))))))))

.

2010-07-14 03:22 . 2010-07-14 22:38 -------- d-----w- c:\program files\Windows Live Safety Center

2010-07-02 16:48 . 2010-07-02 16:48 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\Malwarebytes

2010-07-02 16:48 . 2010-04-29 20:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-07-02 16:48 . 2010-07-02 16:48 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-07-02 16:48 . 2010-07-02 16:48 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2010-07-02 16:48 . 2010-04-29 20:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-07-02 14:47 . 2010-07-02 14:47 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE

2010-07-02 14:46 . 2010-07-02 14:46 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache

2010-07-02 14:46 . 2010-02-01 01:45 38784 ----a-w- c:\documents and settings\Administrator\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe

2010-06-30 01:30 . 2010-06-30 01:30 388096 ----a-r- c:\documents and settings\HP_Owner\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

2010-06-27 05:16 . 2010-06-27 05:16 664 ----a-w- c:\windows\system32\d3d9caps.dat

2010-06-26 17:18 . 2010-07-02 14:52 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe

2010-06-23 23:02 . 2010-06-23 23:02 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-07-14 02:48 . 2008-07-07 03:54 -------- d-----w- c:\program files\World of Warcraft

2010-07-02 14:52 . 2010-07-02 14:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\Symantec

2010-07-02 14:52 . 2010-07-02 14:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\SampleView

2010-07-02 14:52 . 2010-07-02 14:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\Gtek

2010-07-02 14:52 . 2010-07-02 14:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\Apple Computer

2010-07-02 14:52 . 2010-07-02 14:52 -------- d-----w- c:\documents and settings\NetworkService\Application Data\AdobeUM

2010-06-24 23:11 . 2009-09-11 16:46 151012 ---ha-w- c:\windows\system32\mlfcache.dat

2010-06-23 23:02 . 2009-08-19 22:25 -------- d-----w- c:\documents and settings\All Users\Application Data\Blizzard Entertainment

2010-05-28 16:38 . 2010-05-28 16:38 503808 ----a-w- c:\documents and settings\HP_Owner\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-5325fa44-n\msvcp71.dll

2010-05-28 16:38 . 2010-05-28 16:38 499712 ----a-w- c:\documents and settings\HP_Owner\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-5325fa44-n\jmc.dll

2010-05-28 16:38 . 2010-05-28 16:38 348160 ----a-w- c:\documents and settings\HP_Owner\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-5325fa44-n\msvcr71.dll

2010-05-23 19:58 . 2008-12-28 18:07 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\HPAppData

2010-05-23 19:34 . 2008-08-24 20:29 -------- d-----w- c:\program files\support.com

2010-05-22 15:14 . 2010-05-22 15:14 -------- d-----w- c:\program files\Belkin

2010-05-06 10:41 . 2004-08-04 11:00 916480 ----a-w- c:\windows\system32\wininet.dll

2010-05-02 05:22 . 2004-08-04 11:00 1851264 ----a-w- c:\windows\system32\win32k.sys

2010-04-20 05:30 . 2004-08-04 11:00 285696 ----a-w- c:\windows\system32\atmfd.dll

2005-07-16 06:52 . 2005-07-16 06:52 22 --sha-w- c:\windows\SMINST\HPCD.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-12 148888]

"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]

"High Definition Audio Property Page Shortcut"="HDAudPropShortcut.exe" [2004-03-18 61952]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-11-02 126976]

"AGRSMMSG"="AGRSMMSG.exe" [2005-03-04 88209]

"HPHUPD06"="c:\program files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe" [2004-06-07 49152]

"HPHmon06"="c:\windows\system32\hphmon06.exe" [2004-06-07 659456]

"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-11 61440]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2005-02-17 180269]

"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2004-04-14 233472]

"PS2"="c:\windows\system32\ps2.exe" [2004-10-25 90112]

"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-14 253952]

"SoundMan"="SOUNDMAN.EXE" [2005-04-06 90112]

"AlcWzrd"="ALCWZRD.EXE" [2005-04-06 2805248]

"NeroCheck"="c:\windows\system32\NeroCheck.exe" [2003-07-13 155648]

"Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" [2004-06-08 29696]

"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2007-04-19 198184]

"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 5.0\apdproxy.exe" [2006-12-22 67752]

"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-09 305440]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2006-3-23 113664]

Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]

HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-10-14 214360]

Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\KEM.exe [2005-12-26 581632]

Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

NaturalColorLoad.lnk - c:\program files\SEC\Natural Color\NaturalColorLoad.exe [2007-2-6 155715]

Updates from HP.lnk - c:\program files\Updates from HP\309731\Program\Updates from HP.exe [2005-2-16 45056]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1008000.029\SymEFA.sys [2/2/2010 10:56 PM 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NIS\1008000.029\BHDrvx86.sys [2/2/2010 10:56 PM 259632]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1008000.029\cchpx86.sys [2/2/2010 10:56 PM 482432]

R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100715.001\IDSXpx86.sys [7/15/2010 9:04 PM 331640]

R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe [2/2/2010 10:56 PM 117640]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/30/2010 12:18 PM 102448]

R3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;c:\windows\system32\drivers\RTL8192su.sys [1/6/2010 5:21 PM 594048]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

HPService REG_MULTI_SZ HPSLPSVC

.

Contents of the 'Scheduled Tasks' folder

2010-06-26 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-07-25 17:34]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

mStart Page = hxxp://www.comcast.net/

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

mWindow Title = Windows Internet Explorer provided by Comcast

uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop

IE: Add To HP Organize... - c:\progra~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office10\EXCEL.EXE/3000

DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} - hxxps://actsvr.comcastonline.com/techtools/dl/Comcast%20Activation%20Controls.cab

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-07-15 22:26

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]

"ImagePath"="\"c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Norton Internet Security\Engine\16.8.0.41\diMaster.dll\" /prefetch:1"

.

Completion time: 2010-07-15 22:28:40

ComboFix-quarantined-files.txt 2010-07-16 03:28

ComboFix2.txt 2010-07-16 01:40

Pre-Run: 121,775,276,032 bytes free

Post-Run: 121,753,358,336 bytes free

- - End Of File - - 7FC45AC9EA802C93A995B50DB4A7FB78

MBAM Log

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4317

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

7/15/2010 10:35:04 PM

mbam-log-2010-07-15 (22-35-04).txt

Scan type: Quick scan

Objects scanned: 141349

Time elapsed: 4 minute(s), 19 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Kaspersky Log

--------------------------------------------------------------------------------

KASPERSKY ONLINE SCANNER 7.0: scan report

Friday, July 16, 2010

Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)

Kaspersky Online Scanner version: 7.0.26.13

Last database update: Friday, July 16, 2010 01:55:42

Records in database: 4225015

--------------------------------------------------------------------------------

Scan settings:

scan using the following database: extended

Scan archives: yes

Scan e-mail databases: yes

Scan area - My Computer:

C:\

D:\

E:\

F:\

G:\

H:\

I:\

J:\

Z:\

Scan statistics:

Objects scanned: 115280

Threats found: 2

Infected objects found: 3

Suspicious objects found: 0

Scan duration: 03:26:03

File name / Threat / Threats count

C:\Documents and Settings\HP_Owner\Application Data\Sun\Java\Deployment\cache\6.0\39\22d5faa7-7e3a5c62 Infected: Exploit.Java.Agent.f 1

C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\imapi.sys.vir Infected: Rootkit.Win32.TDSS.ap 1

C:\System Volume Information\_restore{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP1434\A0128015.sys Infected: Rootkit.Win32.TDSS.ap 1

Selected area has been scanned.

How is your computer running now?

Seems to be running a LOT better so far

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BrewerMatty

Those look good. All that's left to do are some important updates and cleanup (these steps will clear that Kaspersky detection as well):

Click Start > Run or Press Windows Key + R and copy/paste the following single-line command into the Run box and click OK:

cmd /c del /f/a/q "C:\Documents and Settings\HP_Owner\Application Data\Sun\Java\Deployment\cache\6.0\39\22d5faa7-7e3a5c62"

icon11.gifYour Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version Java components and update.

  • Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
  • Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 21. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
  • Click the "Download" button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: " I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Now go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u21-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and AppletsTrace and Log Files

    [*]Click OK on Delete Temporary Files Window

    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.

    [*]Click OK to leave the Temporary Files Window

    [*]Click OK to leave the Java Control Panel.

icon11.gif Your Adobe reader needs to be updated. Please visit Adobe's site and grab the newest version.

icon11.gif Go HERE to scan for any other out of date and/or vulnerable applications on your computer and follow the instructions given for updating them.

icon11.gif Uninstall ComboFix

  • Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall

Combofix_uninstall_image.jpg

icon11.gif Delete the following tools along with any other logs you saved from our work:

  • DDS
  • GMER

icon11.gif Finally, I'd like to make a couple of suggestions to help you stay clean in the future:

  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application and MBAM current and updated. Scan with them at least weekly.
  • Consider running in a limited user account. See this post for more information.
  • Please carefully review the information in our Security - Best Practices and Prevention forum located HERE

Please post once more so I know you are all set and I can close this thread. Good luck and stay safe!

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good to hear.. I think I am all set then.. Thanks again for all your help!

One last thing before you close this thread.. Is there anywhere you can point me that shows a list of all start up programs under msconfig? I want to get rid of some, but am not sure which..

Thanks,

Matt

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I'll give you a couple of ideas:

You could try running StartUpLight from Malwarebytes. The program allows you to disable or remove unnecessary startup entries from your computer.

CCleaner includes an easy to use startup manager as well as some other useful utilities. Be careful though with the registry cleaner - those sometimes cause for trouble than they fix.

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