Computer won't update Malwarebytes

[Tom W.]

I am new to the message board, and I am having troubles updating my Malwarebytes Anti-Malware 1.46. My laptop has Windows Vista and I currently have McAfee Secutiry Center as my antivirus software. My computer is infected with the Security Master AV virus, and have tried multiple malware removal softwares. I was recommended this one by some friends, but I am unable to get rid of the virus. I have tried allowing the malwarebytes websites in the Parental Controls, but it still does not want to update. If anyone has experienced this, I can use all the help I can get.

[Maurice Naggar]

Hello Tom W and welcome to MalwareBytes forums.

Removal instructions for Security Master AV - Malwarebytes Forum

http://forums.malwarebytes.org/index.php?showtopic=51767

Remove Security Master AV (Uninstall Guide)

http://www.bleepingcomputer.com/virus-remo...urity-master-av

If you should have issues after using these guides, you may get guided expert help here:

Print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

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Please post there Gmer.txt log

the DDS logs

Don't post your logs here.