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Looping BSOD after removal

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My teenage son, who is now banned from my computer, got me infected with Desktop Security 2010 on my 5 year old Alienware laptop. I was not running any anti virus so I went to TrendMicro's online scan in Safe Mode(because of the insane pop ups and hijacking of my system) and downloaded and ran their scanner. It found one infected object and I clicked remove. Upon restarting I figured I would download and run the free Lavasoft AdAware. During it's instillation the computer crashed and now I ONLY get a blue screen of death upon restarting. After two moves I lost my Alienware reset disc. So I put in my Windows Vista disc to try to just wipe the system and give it a fresh install(no data I'm worried about losing) and even that crashes. It won't load in any Safe Mode and the 'last working version' also doesn't work. How do I stop this constant BSOD so that I can use the tools here to ACTUALLY remove the malware that is infecting me?

THanks in advance!

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  • Root Admin

Hello , and welcome to Malwarebytes.org

If you're certain that you want to format the drive and you DO NOT care that you will lose ALL data then you can post in the PC Help forum and someone can assist you in doing that.

If on the other hand you want to attempt to repair the system the please follow the directions below and you can discuss options with a helper.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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