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computer virus? i can't get rid of.


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I need some help with a problem that only happens when i access the internet. When my homepage comes up, everything thing is fine but as i start clicking all of a sudden new tabs start opening up rapidly. These new tabs are all of a site that can't be found. The site it's looking for is a series numbers and letters (something 85xy). I can click all these tabs away quickly, but as i start navigating the internet again the problem comes back. My Trend Micro internet security does not fix the problem after i scan, nor does the Malwarebytes Anti-Malware, and the SUPERantiSpyware. I just don't think these programs are detecting it. Is there anything anyone knows of that can help me? Thank you

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Welcome cincyreds101 -

Please follow these instructions so that our experts can remove what seems to be an infection -

As we don't work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via Here

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :)

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