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Antimalware Doctor Removal


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My daughters computer is infected with Antimalware Doctor and other Popup problems. She can not run malwarbytes because Antimalware Doctor shuts it down before it starts. She is getting various popups and notices. Her computer is running Windows Vista. I had a similar problem before and you were able to help. Can you please put help me clean up her computer.?

I tried to do the things that were previously suggested in the reply to my initial post.

Malwarebytes would not run.

I ran the Defogger and disabled as instructed.

Then I ran DDS and attached are those to reports.

I then ran the GMER Root Scanner and it went on for a long time an a lot of popups piled up on the screen. In the end it crashed the computer and now neither Defogger or DDS or GMER will run again. The Windows Security seems to stop them in mid stream.

I hope you have some more ideas.

Thanks

Terry

Attach_Log_7_10_2010.txt

DDS_Log_7_10_2010.txt

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  • Staff

Hi and welcome to Malwarebytes.

My apologies for the delay.

In the future, please copy logs directly into your reply instead of attaching them.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.

-screen317

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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