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Hello.

I've been using Malwarebytes' for years now, and I'm very pleased with how it works. But now, my sister has gave me her computer, and one of the first things I did was tried to install Malwarebytes' on it. I was able to donwload the program but when I tried to install it, it gave me the next message:

The setup files are corrupted. Please obtain a new copy of the program.

And I did. Several times.

It only worked when I used Softonic to donwloaded it, but then it didn't let me update it.

Help please?

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Hello.

I've been using Malwarebytes' for years now, and I'm very pleased with how it works. But now, my sister has gave me her computer, and one of the first things I did was tried to install Malwarebytes' on it. I was able to donwload the program but when I tried to install it, it gave me the next message:

The setup files are corrupted. Please obtain a new copy of the program.

And I did. Several times.

It only worked when I used Softonic to donwloaded it, but then it didn't let me update it.

Help please?

Hello and :)

Is the MBAM you are trying to install cracked? Where are you installing MBAM from? Are you installing it from http://malwarebytes.org/? If not install it from there. ;)

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  • Root Admin

Hello , and welcome to Malwarebytes.org

The Malware could be preventing you from installing the program. Please follow the advice below.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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Thank you guys. Both for the warm welcome and the help.

The problem seems to be solve now. Just one thing, before when I tried to install the program I tried it from the Malwarebytes site, and later I even folow a link provided in this forum and in both cases it didn't direct me to MajorGeek page. It directed me to a downloaded page inside malwarebytes.org! I just cheked both ways and now it sends me directly to MajorGeek :) I'm really confuse. Maybe I have a virus or something??

I'll see how everthing works from now.

Thanks!!!

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It only worked when I used Softonic to donwloaded it, but then it didn't let me update it.

Softonic has been a 'suspect' site from Spain for some time now -

Please follow the directions from AdvancedSetup to have our experts review your problems -

Major Geeks and Cnet are 2 of our main distributors of the program , but there are several others also -

Thank You -

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