Gala Search Redirects after Live PC virus

[Krystina86]

Hi there-

I had the Live PC virus and removed it successfully with Malwarebytes. I'm now running in to the Gala Search redirect issue and could really use a hand clearing it up!

Here's my hijack this log:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 1:40:19 PM, on 7/10/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.17055)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\RunDLL32.exe

C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE

C:\PROGRA~1\WINZIP\winzip32.exe

C:\Documents and Settings\Cliff\Local Settings\Temp\regsearch.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Documents and Settings\Cliff\Local Settings\Temporary Internet Files\Content.IE5\ALNNWLXS\HijackThis[1].exe

C:\Documents and Settings\Cliff\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555

O1 - Hosts: 74.125.45.100 4-open-davinci.com

O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com

O1 - Hosts: 74.125.45.100 privatesecuredpayments.com

O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com

O1 - Hosts: 74.125.45.100 getantivirusplusnow.com

O1 - Hosts: 74.125.45.100 secure-plus-payments.com

O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com

O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com

O1 - Hosts: 74.125.45.100 www.getavplusnow.com

O1 - Hosts: 74.125.45.100 urs.microsoft.com

O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com

O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com

O1 - Hosts: 74.125.45.100 paysoftbillsolution.com

O1 - Hosts: 74.125.45.100 protected.maxisoftwaremart.com

O1 - Hosts: 74.125.45.100 safebrowsing-cache.google.com

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [PD0620 STISvc] RunDLL32.exe P0620Pin.dll,RunDLL32EP 513

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\ApcMain.exe -m

O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD5/JSCDL/jre/6u1...ows-i586-jc.cab

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

--

End of file - 8248 bytes

Let me know if there's anything else you'd like me to install and run. Thanks so much!

Krystina

[Krystina86]

Logs attached for review

Many thanks, every intention to donate!

[Krystina86]

Actual logs this time!

LOGS.zip

[Krystina86]

attaching the GMER log as well.

ark.txt

[screen317]

Hi Krystina and welcome to Malwarebytes.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

• When the tool is finished, it will produce a report for you.
  
• Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.
  

-screen317

[Krystina86]

Hi Krystina and welcome to Malwarebytes.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

• When the tool is finished, it will produce a report for you.
  
• Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.
  

-screen317

Thanks for your help, Chris. Sorry for the delay, I've been out of pocket. Here are the two logs you requested. Thanks!

Krystina

logs1.zip

[screen317]

Hi Krystina,

In the future please post all logs directly into your reply instead of attaching them.

Next, please use the Internet Explorer browser and click here to use the F-Secure Online Scanner.

• Click Start Scanning.
  
• You should get a notification bar (on top) to install the ActiveX control.
  
• Click on it and select to install the ActiveX.
  
• Once the ActiveX is installed, you should accept the License terms by clicking OK below to start the scan.
  
• In case you are having problems with installing the ActiveX/starting the scan, please read here.
  
• Click the Full System Scan button.
  
• It will start to download scanner components and databases. This can take a while.
  
• The main scan will start.
  
• Once the scan has finished scanning, click the Automatic cleaning (recommended) button
  
• It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
  
• The cleaning can take a while, so please be patient.
  
• Then click the Show report button and Copy/Paste what is present under results in your next reply.
  

Next, download my Security Check from here or here.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  

Let me know how things are running now and what issues remain.

-screen317

[screen317]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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