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AVG, MSN, internet infection and possibly more


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hi, a few days ago my laptop was fine and very quick, recently i have noticed an error when turning it on which reads something like "PCCompanion.exe error" which occurs every time i turn on my laptop. after this hapened the computer began to run extremely slow, windows live messenger seems to have been corrupted so i am unable to un-install it or log in to an account, my current anti virus software AVG internet security will not load up and gives me an error saying the file is infected and asking if i would like to report this to the website or not, yes takes me to the website and no does nothing also my internet starts extremely slow, then will pick up pace for several minutes but then will slow again and sometimes not respond. i have searched some of the forums for a solution and tried the im infected information page but still nothing works.. any information or help would be much appreciated.

thanks, Josh.

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Hello x111josh

Welcome to Malwarebytes.

=====================

  • Download OTL to your desktop.
  • Double click on OTL to run it.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Under Custom scan's and fixes section paste in the below in bold


    netsvcs

    %SYSTEMDRIVE%\*.*

    %systemroot%\*. /mp /s

    CREATERESTOREPOINT

    %systemroot%\system32\*.dll /lockedfiles

    %systemroot%\Tasks\*.job /lockedfiles

    %systemroot%\System32\config\*.sav

    %systemroot%\system32\drivers\*.sys /90

    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll


  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

====================

Download the following GMER Rootkit Scanner from Here

  • Download the randomly named EXE file to your Desktop. Remember what its name is since it is randomly named.
  • Double click on the new random named exe file you downloaded and run it. If prompted about the Security Warning and Unknown Publisher go ahead and click on Run
  • It may take a minute to load and become available.
  • If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
  • In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED


  • IAT/EAT

  • Drives/Partition other than Systemdrive (typically only C:\ should be checked)

  • Show All (don't miss this one)


  • Then click the Scan button & wait for it to finish.
  • Once done click on the [save..] button, and in the File name area, type in "ark.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop
  • **Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
  • Click OK and quit the GMER program.
  • Note: On Firefox you need to go to Tools/Options/Main then under the Downloads section, click on Always ask me where to save files so that you can choose the name and where to save to, in this case your Desktop.
  • Post that log in your next reply.

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tried both scans at the same time and my laptop appeared to crash and i had to restart.

so i will follow this post asap with the next log file

but for now here is the OTL LOG FILE:

OTL logfile created on: 10/07/2010 17:41:42 - Run 1

OTL by OldTimer - Version 3.2.9.0 Folder = C:\Documents and Settings\All users.YOUR-E659457A65\My Documents\Downloads

Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation

Internet Explorer (Version = 8.0.6001.18702)

Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1,014.00 Mb Total Physical Memory | 412.00 Mb Available Physical Memory | 41.00% Memory free

2.00 Gb Paging File | 2.00 Gb Available in Paging File | 76.00% Paging File free

Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 149.05 Gb Total Space | 130.56 Gb Free Space | 87.60% Space Free | Partition Type: NTFS

D: Drive not present or media not loaded

E: Drive not present or media not loaded

F: Drive not present or media not loaded

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Computer Name: YOUR-E659457A65

Current User Name: All users

Logged in as Administrator.

Current Boot Mode: Normal

Scan Mode: Current user

Company Name Whitelist: Off

Skip Microsoft Files: Off

File Age = 30 Days

Output = Minimal

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\All users.YOUR-E659457A65\My Documents\Downloads\OTL.exe (OldTimer Tools)

PRC - C:\Documents and Settings\All users.YOUR-E659457A65\Local Settings\Application Data\Google\Update\1.2.183.29\GoogleCrashHandler.exe (Google Inc.)

PRC - C:\Documents and Settings\All users.YOUR-E659457A65\Local Settings\Application Data\Google\Chrome\Application\chrome.exe (Google Inc.)

PRC - C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\AVG\AVG9\avgnsx.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\AVG\AVG9\avgrsx.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\AVG\AVG9\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSMonitor.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\AVG\AVG9\avgemc.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\AVG\AVG9\avgcsrvx.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\AVG\AVG9\avgchsvx.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\AVG\AVG9\avgam.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)

PRC - C:\Program Files\Synaptics\SynTP\SynToshiba.exe (Synaptics, Inc.)

PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)

PRC - C:\WINDOWS\system32\spool\drivers\w32x86\3\HP1006MC.EXE (Software 2000 Limited)

PRC - C:\Program Files\Toshiba\TOSHIBA Applet\THotkey.exe (TOSHIBA)

PRC - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe (Intel Corporation)

PRC - C:\Program Files\Intel\Wireless\Bin\ZCfgSvc.exe (Intel Corporation)

PRC - C:\Program Files\Intel\Wireless\Bin\iFrmewrk.exe (Intel Corporation)

PRC - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe (Intel Corporation )

PRC - C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe (Intel Corporation)

PRC - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe (Intel Corporation)

PRC - C:\Program Files\Toshiba\TOSHIBA Controls\TFncKy.exe (TOSHIBA Corporation)

PRC - C:\Program Files\Toshiba\ConfigFree\NDSTray.exe (TOSHIBA CORPORATION)

PRC - C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe (TOSHIBA Corp.)

PRC - C:\Program Files\Toshiba\Tvs\TvsTray.exe (TOSHIBA Corporation)

PRC - C:\WINDOWS\system32\DLA\DLACTRLW.EXE (Sonic Solutions)

PRC - C:\WINDOWS\system32\TPSMain.exe (TOSHIBA Corporation)

PRC - C:\WINDOWS\system32\TPSBattM.exe (TOSHIBA Corporation)

PRC - C:\Program Files\Toshiba\TOSHIBA Zooming Utility\SmoothView.exe (TOSHIBA Corporation)

PRC - C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe (TOSHIBA)

PRC - C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe (TOSHIBA CORPORATION)

PRC - C:\Program Files\Common Files\X10\Common\X10nets.exe (X10)

========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\All users.YOUR-E659457A65\My Documents\Downloads\OTL.exe (OldTimer Tools)

MOD - C:\WINDOWS\system32\msscript.ocx (Microsoft Corporation)

========== Win32 Services (SafeList) ==========

SRV - (Lavasoft Ad-Aware Service) -- C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe (Lavasoft)

SRV - (avg9wd) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)

SRV - (AVGIDSAgent) -- C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)

SRV - (avg9emc) -- C:\Program Files\AVG\AVG9\avgemc.exe (AVG Technologies CZ, s.r.o.)

SRV - (AVG Security Toolbar Service) -- C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe ()

SRV - (Apple Mobile Device) -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)

SRV - (OMSI download service) -- C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe ()

SRV - (EvtEng) Intel® -- C:\Program Files\Intel\Wireless\Bin\EvtEng.exe (Intel Corporation)

SRV - (S24EventMonitor) Intel® -- C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe (Intel Corporation )

SRV - (RegSrvc) Intel® -- C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe (Intel Corporation)

SRV - (TAPPSRV) -- C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe (TOSHIBA Corp.)

SRV - (CFSvcs) -- C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe (TOSHIBA CORPORATION)

SRV - (x10nets) -- C:\Program Files\Common Files\X10\Common\X10nets.exe (X10)

========== Driver Services (SafeList) ==========

DRV - (Lbd) -- C:\WINDOWS\system32\DRIVERS\Lbd.sys (Lavasoft AB)

DRV - (AvgTdiX) -- C:\WINDOWS\system32\drivers\avgtdix.sys (AVG Technologies CZ, s.r.o.)

DRV - (AVGIDSDriverxpx) -- C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSDriver.sys (AVG Technologies CZ, s.r.o. )

DRV - (AVGIDSFilterxpx) -- C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSFilter.sys (AVG Technologies CZ, s.r.o. )

DRV - (AVGIDSShimxpx) -- C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys (AVG Technologies CZ, s.r.o. )

DRV - (AVGIDSErHrxpx) -- C:\WINDOWS\System32\Drivers\AVGIDSxx.sys (AVG Technologies CZ, s.r.o. )

DRV - (AvgLdx86) -- C:\WINDOWS\system32\drivers\avgldx86.sys (AVG Technologies CZ, s.r.o.)

DRV - (AvgMfx86) -- C:\WINDOWS\system32\drivers\avgmfx86.sys (AVG Technologies CZ, s.r.o.)

DRV - (AvgRkx86) -- C:\WINDOWS\System32\Drivers\avgrkx86.sys (AVG Technologies CZ, s.r.o.)

DRV - (SynTP) -- C:\WINDOWS\system32\drivers\SynTP.sys (Synaptics, Inc.)

DRV - (HDAudBus) -- C:\WINDOWS\system32\drivers\hdaudbus.sys (Windows ® Server 2003 DDK provider)

DRV - (USBModem) -- C:\WINDOWS\system32\drivers\lgusbmodem.sys (LG Electronics Inc.)

DRV - (UsbDiag) -- C:\WINDOWS\system32\drivers\lgusbdiag.sys (LG Electronics Inc.)

DRV - (usbbus) -- C:\WINDOWS\system32\drivers\lgusbbus.sys (LG Electronics Inc.)

DRV - (s24trans) -- C:\WINDOWS\system32\drivers\s24trans.sys (Intel Corporation)

DRV - (NETw3x32) Intel® -- C:\WINDOWS\system32\drivers\NETw3x32.sys (Intel

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forgot about the second one so here it is:

OTL Extras logfile created on: 10/07/2010 17:41:43 - Run 1

OTL by OldTimer - Version 3.2.9.0 Folder = C:\Documents and Settings\All users.YOUR-E659457A65\My Documents\Downloads

Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation

Internet Explorer (Version = 8.0.6001.18702)

Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1,014.00 Mb Total Physical Memory | 412.00 Mb Available Physical Memory | 41.00% Memory free

2.00 Gb Paging File | 2.00 Gb Available in Paging File | 76.00% Paging File free

Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files

Drive C: | 149.05 Gb Total Space | 130.56 Gb Free Space | 87.60% Space Free | Partition Type: NTFS

D: Drive not present or media not loaded

E: Drive not present or media not loaded

F: Drive not present or media not loaded

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Computer Name: YOUR-E659457A65

Current User Name: All users

Logged in as Administrator.

Current Boot Mode: Normal

Scan Mode: Current user

Company Name Whitelist: Off

Skip Microsoft Files: Off

File Age = 30 Days

Output = Minimal

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]

.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

.url [@ = InternetShortcut] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

exefile [open] -- "%1" %*

htmlfile [edit] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" %1 (Microsoft Corporation)

htmlfile [print] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" /p %1 (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)

Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"FirstRunDisabled" = 1

"AntiVirusDisableNotify" = 0

"FirewallDisableNotify" = 0

"UpdatesDisableNotify" = 0

"AntiVirusOverride" = 0

"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)

"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)

"C:\Program Files\Windows Live\Messenger\wlcsdk.exe" = C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call -- (Microsoft Corporation)

"C:\Program Files\Windows Live\Messenger\msnmsgr.exe" = C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger -- (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)

"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)

"C:\Program Files\AVG\AVG9\avgam.exe" = C:\Program Files\AVG\AVG9\avgam.exe:*:Enabled:avgam.exe -- (AVG Technologies CZ, s.r.o.)

"C:\Program Files\AVG\AVG9\avgdiagex.exe" = C:\Program Files\AVG\AVG9\avgdiagex.exe:*:Enabled:avgdiagex.exe -- (AVG Technologies CZ, s.r.o.)

"C:\Program Files\AVG\AVG9\avgemc.exe" = C:\Program Files\AVG\AVG9\avgemc.exe:*:Enabled:avgemc.exe -- (AVG Technologies CZ, s.r.o.)

"C:\Program Files\AVG\AVG9\avgupd.exe" = C:\Program Files\AVG\AVG9\avgupd.exe:*:Enabled:avgupd.exe -- (AVG Technologies CZ, s.r.o.)

"C:\Program Files\AVG\AVG9\avgnsx.exe" = C:\Program Files\AVG\AVG9\avgnsx.exe:*:Enabled:avgnsx.exe -- (AVG Technologies CZ, s.r.o.)

"C:\Program Files\Windows Live\Messenger\wlcsdk.exe" = C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call -- (Microsoft Corporation)

"C:\Program Files\Windows Live\Messenger\msnmsgr.exe" = C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger -- (Microsoft Corporation)

"C:\Program Files\Bonjour\mDNSResponder.exe" = C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour Service -- (Apple Inc.)

"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{02C85EC5-E864-4847-AF55-42730861004C}" = MrvlUsgTracking

"{0456ebd7-5f67-4ab6-852e-63781e3f389c}" = Macromedia Flash Player

"{0E2B0B41-7E08-4F9F-B21F-41C4133F43B7}" = mLogView

"{0E532C84-4275-41B3-9D81-D4A1A20D8EE7}" = PlayStation®Store

"{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Sonic DLA

"{12B3A009-A080-4619-9A2A-C6DB151D8D67}" = TOSHIBA Assist

"{14DCD95A-EBA3-4BF0-B7EF-533852E99BE6}" = LG PC Suite II

"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool

"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT

"{23FB368F-1399-4EAC-817C-4B83ECBE3D83}" = mProSafe

"{26A24AE4-039D-4CA4-87B4-2F83216019FF}" = Java 6 Update 20

"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com

"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime

"{2C38F661-26B7-445D-B87D-B53FE2D3BD42}" = TOSHIBA PC Diagnostic Tool

"{2FCE4FC5-6930-40E7-A4F1-F862207424EF}" = InterVideo WinDVD Creator 2

"{2FFE93F0-BB72-4E52-8761-354D1AAA9387}" = Sony Ericsson PC Suite 6.011.00

"{3248F0A8-6813-11D6-A77B-00B0D0150060}" = J2SE Runtime Environment 5.0 Update 6

"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP

"{3E9D596A-61D4-4239-BD19-2DB984D2A16F}" = mIWA

"{3EB6332B-AF02-457C-A31C-835458C5B48B}" = TOSHIBA Manuals

"{4497AFF6-98C4-4F49-B073-F48F42BCBF9E}" = TIPCI

"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant

"{48CF9A66-5F03-4025-ABD0-B3A3FA095A59}" = TOSHIBA SD Memory Card Format

"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater

"{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support

"{64212898-097F-4F3F-AECA-6D34A7EF82DF}" = TOSHIBA Zooming Utility

"{64DD71BC-3109-4C88-9AD3-D5422644B722}" = TOSHIBA Hotkey Utility

"{69BE47C2-36FE-4397-8199-85D8EAE69982}" = TOSHIBA TouchPad ON/Off Utility

"{76BC2442-0002-47FA-9617-43BAD82BEF4C}" = Bonjour

"{78C68CB9-3DF5-44F3-AB9D-FA305C5EB85C}" = TOSHIBA Utilities

"{7902E313-FF0F-4493-ACB1-A8147B78DCD0}" = HPSSupply

"{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials

"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable

"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel® Graphics Media Accelerator Driver

"{8B12BA86-ADAC-4BA6-B441-FFC591087252}" = TOSHIBA Virtual Sound

"{8B928BA1-EDEC-4227-A2DA-DD83026C36F5}" = mPfMgr

"{8C6BB412-D3A8-4AAE-A01B-35B681789D68}" = mHelp

"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system

"{90B0D222-8C21-4B35-9262-53B042F18AF9}" = mPfWiz

"{90CC4231-94AC-45CD-991A-0253BFAC0650}" = mDrWiFi

"{91120409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Standard Edition 2003

"{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}" = InterVideo WinDVD for TOSHIBA

"{91A10409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office OneNote 2003

"{94658027-9F16-4509-BBD7-A59FE57C3023}" = mZConfig

"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting

"{9541FED0-327F-4DF0-8B96-EF57EF622F19}" = Sonic RecordNow!

"{9941F0AA-B903-4AF4-A055-83A9815CC011}" = Sonic Encoders

"{996A2FAA-7514-4628-9D12-A8FC34A0016E}" = iTunes

"{9CC89556-3578-48DD-8408-04E66EBEF401}" = mXML

"{9F1868CA-BF34-45A7-A2C6-AF9EB7A8007E}" = MSN Search Toolbar

"{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}" = CD/DVD Drive Acoustic Silencer

"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI

"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR

"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2

"{A6690C0E-B96E-4F0F-A8EB-D5B332454AC6}" = TOSHIBA Controls

"{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger

"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.3

"{B5C3B892-0849-476C-9F46-B12F84819D57}" = Apple Mobile Device Support

"{B6659DD8-00A7-4A24-BBFB-C1F6982E5D66}" = PlayStation®Network Downloader

"{BDD83DC9-BEE9-4654-A5DA-CC46C250088D}" = TOSHIBA ConfigFree

"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2

"{C3618839-0E38-4B2F-AD49-3DEAC31D1FFC}" = LG PC Suite II

"{C3ABE126-2BB2-4246-BFE1-6797679B3579}" = LG USB Modem driver

"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update

"{C45F4811-31D5-4786-801D-F79CD06EDD85}" = SD Secure Module

"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1

"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1

"{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}" = Bluetooth Stack for Windows by Toshiba

"{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}" = Ad-Aware

"{E81667C6-2856-46D6-ABEA-6A2F42166779}" = mCore

"{ED00D08A-3C5F-488D-93A0-A04F21F23956}" = Windows Live Communications Platform

"{F09EF8F2-0976-42C1-8D9D-8DF78337C6E3}" = Sony Ericsson PC Companion 1.60.13

"{F0BFC7EF-9CF8-44EE-91B0-158884CD87C5}" = mMHouse

"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard

"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver

"{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729)

"{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01

"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call

"{FBE5AA96-22F0-4C4A-8E92-4BE3498D4CCB}" = Media Go

"{FCA651F3-5BDA-4DDA-9E4A-5D87D6914CC4}" = mWlsSafe

"Ad-Aware" = Ad-Aware

"Adobe AIR" = Adobe AIR

"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX

"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin

"AVG9Uninstall" = AVG 9.0

"HP LaserJet P1500 series" = HP LaserJet P1500 series

"ie8" = Windows Internet Explorer 8

"InstallShield_{2C38F661-26B7-445D-B87D-B53FE2D3BD42}" = TOSHIBA PC Diagnostic Tool

"InstallShield_{4497AFF6-98C4-4F49-B073-F48F42BCBF9E}" = Texas Instruments PCIxx21/x515/xx12 drivers.

"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware

"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1

"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1

"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP

"Power Saver" = TOSHIBA Power Saver

"ProInst" = Intel® PROSet/Wireless Software

"PROSet" = Intel® PRO Network Connections Drivers

"SynTPDeinstKey" = Synaptics Pointing Device Driver

"TOSHIBA Software Modem" = TOSHIBA Software Modem

"Windows Media Format Runtime" = Windows Media Format 11 runtime

"Windows Media Player" = Windows Media Player 11

"Windows XP Service Pack" = Windows XP Service Pack 3

"WinLiveSuite_Wave3" = Windows Live Essentials

"WMFDist11" = Windows Media Format 11 runtime

"wmp11" = Windows Media Player 11

"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

"X10Hardware" = X10 Hardware

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"Google Chrome" = Google Chrome

========== Last 10 Event Log Errors ==========

[ Application Events ]

Error - 09/07/2010 21:03:31 | Computer Name = YOUR-E659457A65 | Source = Application Error | ID = 1000

Description = Faulting application wlarp.exe, version 14.0.8089.726, faulting module

wlarp.exe, version 14.0.8089.726, fault address 0x00050bfc.

Error - 10/07/2010 09:25:48 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: Continuously busy for more than a second

Error - 10/07/2010 09:25:48 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: m->NextScheduledEvent 1969

Error - 10/07/2010 09:25:48 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: m->NextScheduledSPRetry 1969

Error - 10/07/2010 09:25:50 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: Continuously busy for more than a second

Error - 10/07/2010 09:25:50 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: m->NextScheduledEvent 4110

Error - 10/07/2010 09:25:50 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: m->NextScheduledSPRetry 4110

Error - 10/07/2010 09:25:52 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: Continuously busy for more than a second

Error - 10/07/2010 09:25:52 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: m->NextScheduledEvent 6078

Error - 10/07/2010 09:25:52 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: m->NextScheduledSPRetry 6078

[ Application Events ]

Error - 09/07/2010 21:03:31 | Computer Name = YOUR-E659457A65 | Source = Application Error | ID = 1000

Description = Faulting application wlarp.exe, version 14.0.8089.726, faulting module

wlarp.exe, version 14.0.8089.726, fault address 0x00050bfc.

Error - 10/07/2010 09:25:48 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: Continuously busy for more than a second

Error - 10/07/2010 09:25:48 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: m->NextScheduledEvent 1969

Error - 10/07/2010 09:25:48 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: m->NextScheduledSPRetry 1969

Error - 10/07/2010 09:25:50 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: Continuously busy for more than a second

Error - 10/07/2010 09:25:50 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: m->NextScheduledEvent 4110

Error - 10/07/2010 09:25:50 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: m->NextScheduledSPRetry 4110

Error - 10/07/2010 09:25:52 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: Continuously busy for more than a second

Error - 10/07/2010 09:25:52 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: m->NextScheduledEvent 6078

Error - 10/07/2010 09:25:52 | Computer Name = YOUR-E659457A65 | Source = Bonjour Service | ID = 100

Description = Task Scheduling Error: m->NextScheduledSPRetry 6078

[ System Events ]

Error - 10/07/2010 06:41:18 | Computer Name = YOUR-E659457A65 | Source = Disk | ID = 262151

Description = The device, \Device\Harddisk0\D, has a bad block.

Error - 10/07/2010 06:41:21 | Computer Name = YOUR-E659457A65 | Source = Disk | ID = 262151

Description = The device, \Device\Harddisk0\D, has a bad block.

Error - 10/07/2010 06:41:21 | Computer Name = YOUR-E659457A65 | Source = Disk | ID = 262151

Description = The device, \Device\Harddisk0\D, has a bad block.

Error - 10/07/2010 06:41:25 | Computer Name = YOUR-E659457A65 | Source = Disk | ID = 262151

Description = The device, \Device\Harddisk0\D, has a bad block.

Error - 10/07/2010 06:41:28 | Computer Name = YOUR-E659457A65 | Source = Disk | ID = 262151

Description = The device, \Device\Harddisk0\D, has a bad block.

Error - 10/07/2010 06:41:33 | Computer Name = YOUR-E659457A65 | Source = Disk | ID = 262151

Description = The device, \Device\Harddisk0\D, has a bad block.

Error - 10/07/2010 06:41:36 | Computer Name = YOUR-E659457A65 | Source = Disk | ID = 262151

Description = The device, \Device\Harddisk0\D, has a bad block.

Error - 10/07/2010 06:41:45 | Computer Name = YOUR-E659457A65 | Source = Disk | ID = 262151

Description = The device, \Device\Harddisk0\D, has a bad block.

Error - 10/07/2010 06:41:48 | Computer Name = YOUR-E659457A65 | Source = Disk | ID = 262151

Description = The device, \Device\Harddisk0\D, has a bad block.

Error - 10/07/2010 06:41:48 | Computer Name = YOUR-E659457A65 | Source = Disk | ID = 262151

Description = The device, \Device\Harddisk0\D, has a bad block.

< End of report >

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thank you for the fast reply kahdah, I have tried the GMER Rootkit Scanner several times now, and each time I have the scan begins and starts for about 3-4 minutes but then the screen will suddenly go black and there is no way of getting the screen back that I am aware of without restarting the laptop. just thought I would let you know in case there is a way around it or the GMER Rootkit Scan is not entirely needed.

thanks, Josh.

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i have now tried both ways and no luck :)

first time the same thing happened and in safe mode the computer just restarted half way through and when the normal screen re-appeared a message saying "a major system error has been stopped" or something like that.. cant remember exactly was there and then it just loaded up extremely slow as usual :/

any more ideas?

thanks, Josh.

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That is ok let's proceed.

Download TDSSKiller and save it to your Desktop.

  • Right click on the file and choose extract all extract the file to your desktop then run it.
  • If prompted to restart the computer type in Y then it will restart.
  • Or if you are prompted with a hidden service warning do go ahead and delete it.
  • Once completed it will create a log in your C:\ drive
  • Please post the contents of that log

========

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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hello and thank you.

here is the TDSSKiller LOG and i will try to post the combofix log asap:

19:17:44:109 5240 TDSS rootkit removing tool 2.3.2.2 Jun 30 2010 17:23:49

19:17:44:109 5240 ================================================================================

19:17:44:109 5240 SystemInfo:

19:17:44:109 5240 OS Version: 5.1.2600 ServicePack: 3.0

19:17:44:109 5240 Product type: Workstation

19:17:44:109 5240 ComputerName: YOUR-E659457A65

19:17:44:109 5240 UserName: All users

19:17:44:109 5240 Windows directory: C:\WINDOWS

19:17:44:109 5240 System windows directory: C:\WINDOWS

19:17:44:109 5240 Processor architecture: Intel x86

19:17:44:109 5240 Number of processors: 2

19:17:44:109 5240 Page size: 0x1000

19:17:44:109 5240 Boot type: Normal boot

19:17:44:109 5240 ================================================================================

19:17:54:359 5240 Initialize success

19:17:54:359 5240

19:17:54:359 5240 Scanning Services ...

19:17:55:937 5240 Raw services enum returned 376 services

19:17:55:937 5240

19:17:55:937 5240 Scanning Drivers ...

19:17:57:250 5240 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys

19:17:57:265 5240 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\DRIVERS\ACPIEC.sys

19:17:57:296 5240 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys

19:17:57:359 5240 AegisP (15e655baa989444f56787ef558823643) C:\WINDOWS\system32\DRIVERS\AegisP.sys

19:17:57:421 5240 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys

19:17:57:468 5240 AgereSoftModem (c41a5740468d0b9cb46e6390a0e15ce3) C:\WINDOWS\system32\DRIVERS\AGRSM.sys

19:17:57:578 5240 AR5211 (65b963f05458a7ee00473eb21ce3789d) C:\WINDOWS\system32\DRIVERS\ar5211.sys

19:17:57:640 5240 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys

19:17:57:687 5240 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys

19:17:57:750 5240 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys

19:17:57:812 5240 ati2mtag (221f0a33229cce7bf2f7640d3bb8845d) C:\WINDOWS\system32\DRIVERS\ati2mtag.sys

19:17:57:859 5240 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys

19:17:57:875 5240 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys

19:17:58:015 5240 AVGIDSDriverxpx (97670687f6c8f35e7b611f2ce1f94472) C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSDriver.sys

19:17:58:031 5240 AVGIDSErHrxpx (277fc6b0f0be23bae7e63f184034b2fe) C:\WINDOWS\system32\Drivers\AVGIDSxx.sys

19:17:58:046 5240 AVGIDSFilterxpx (dba65f23b686bdf043bbb54e55c72887) C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSFilter.sys

19:17:58:046 5240 AVGIDSShimxpx (a552461aab7a36c2465ff19e59af08bf) C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys

19:17:58:109 5240 AvgLdx86 (b8c187439d27aba430dd69fdcf1fa657) C:\WINDOWS\system32\Drivers\avgldx86.sys

19:17:58:156 5240 AvgMfx86 (53b3f979930a786a614d29cafe99f645) C:\WINDOWS\system32\Drivers\avgmfx86.sys

19:17:58:171 5240 AvgRkx86 (5bbcd8646074a3af4ee9b321d12c2b64) C:\WINDOWS\system32\Drivers\avgrkx86.sys

19:17:58:203 5240 AvgTdiX (22e3b793c3e61720f03d3a22351af410) C:\WINDOWS\system32\Drivers\avgtdix.sys

19:17:58:218 5240 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys

19:17:58:265 5240 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys

19:17:58:281 5240 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys

19:17:58:312 5240 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys

19:17:58:359 5240 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys

19:17:58:421 5240 CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys

19:17:58:437 5240 Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys

19:17:58:484 5240 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys

19:17:58:531 5240 DLABOIOM (ee4325becef51b8c32b4329097e4f301) C:\WINDOWS\system32\DLA\DLABOIOM.SYS

19:17:58:593 5240 DLACDBHM (d979bebcf7edcc9c9ee1857d1a68c67b) C:\WINDOWS\system32\Drivers\DLACDBHM.SYS

19:17:58:625 5240 DLADResN (1e6c6597833a04c2157be7b39ea92ce1) C:\WINDOWS\system32\DLA\DLADResN.SYS

19:17:58:640 5240 DLAIFS_M (752376e109a090970bfa9722f0f40b03) C:\WINDOWS\system32\DLA\DLAIFS_M.SYS

19:17:58:703 5240 DLAOPIOM (62ee7902e74b90bf1ccc4643fc6c07a7) C:\WINDOWS\system32\DLA\DLAOPIOM.SYS

19:17:58:734 5240 DLAPoolM (5c220124c5afeaee84a9bb89d685c17b) C:\WINDOWS\system32\DLA\DLAPoolM.SYS

19:17:58:750 5240 DLARTL_N (7ee0852ae8907689df25049dcd2342e8) C:\WINDOWS\system32\Drivers\DLARTL_N.SYS

19:17:58:765 5240 DLAUDFAM (4ebb78d9bbf072119363b35b9b3e518f) C:\WINDOWS\system32\DLA\DLAUDFAM.SYS

19:17:58:796 5240 DLAUDF_M (333b770e52d2cea7bd86391120466e43) C:\WINDOWS\system32\DLA\DLAUDF_M.SYS

19:17:58:875 5240 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys

19:17:58:921 5240 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys

19:17:58:937 5240 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys

19:17:58:953 5240 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys

19:17:59:015 5240 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys

19:17:59:031 5240 DRVMCDB (fd0f95981fef9073659d8ec58e40aa3c) C:\WINDOWS\system32\Drivers\DRVMCDB.SYS

19:17:59:046 5240 DRVNDDM (b4869d320428cdc5ec4d7f5e808e99b5) C:\WINDOWS\system32\Drivers\DRVNDDM.SYS

19:17:59:062 5240 E100B (83403675cab29e7a4b885b11e7c855d8) C:\WINDOWS\system32\DRIVERS\e100b325.sys

19:17:59:093 5240 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys

19:17:59:140 5240 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys

19:17:59:171 5240 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys

19:17:59:171 5240 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys

19:17:59:234 5240 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys

19:17:59:250 5240 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys

19:17:59:265 5240 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys

19:17:59:281 5240 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys

19:17:59:328 5240 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys

19:17:59:375 5240 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys

19:18:02:546 5240 HTTP (a2614c9b9f37c80415bbc040ec84a691) C:\WINDOWS\system32\Drivers\HTTP.sys

19:18:02:546 5240 Suspicious file (Forged): C:\WINDOWS\system32\Drivers\HTTP.sys. Real md5: a2614c9b9f37c80415bbc040ec84a691, Fake md5: f80a415ef82cd06ffaf0d971528ead38

19:18:02:593 5240 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys

19:18:02:656 5240 ialm (0f0194c4b635c10c3f785e4fee52d641) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys

19:18:02:734 5240 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys

19:18:02:906 5240 IntcAzAudAddService (7c09d605fcae64e3cb11ebf90fb1e3a1) C:\WINDOWS\system32\drivers\RtkHDAud.sys

19:18:03:078 5240 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys

19:18:03:140 5240 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys

19:18:03:140 5240 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys

19:18:03:156 5240 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys

19:18:03:171 5240 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys

19:18:03:203 5240 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys

19:18:03:203 5240 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys

19:18:03:234 5240 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys

19:18:03:234 5240 Iviaspi (f59c3569a2f2c464bb78cb1bdcdca55e) C:\WINDOWS\system32\drivers\iviaspi.sys

19:18:03:250 5240 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys

19:18:03:265 5240 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys

19:18:03:296 5240 klmd23 (316353165feba3d0538eaa9c2f60c5b7) C:\WINDOWS\system32\drivers\klmd.sys

19:18:09:484 5240 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys

19:18:12:687 5240 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys

19:18:12:812 5240 Lbd (b7c19ec8b0dd7efa58ad41ffeb8b8cda) C:\WINDOWS\system32\DRIVERS\Lbd.sys

19:18:12:843 5240 MHNDRV (7f2f1d2815a6449d346fcccbc569fbd6) C:\WINDOWS\system32\DRIVERS\mhndrv.sys

19:18:12:875 5240 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys

19:18:12:968 5240 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys

19:18:13:015 5240 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys

19:18:13:078 5240 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys

19:18:13:140 5240 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys

19:18:13:171 5240 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys

19:18:13:218 5240 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys

19:18:13:250 5240 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys

19:18:13:265 5240 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys

19:18:13:281 5240 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys

19:18:13:328 5240 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys

19:18:13:390 5240 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys

19:18:13:453 5240 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys

19:18:13:468 5240 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys

19:18:13:500 5240 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys

19:18:13:531 5240 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys

19:18:13:562 5240 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys

19:18:13:578 5240 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys

19:18:13:609 5240 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys

19:18:13:640 5240 Netdevio (1265eb253ed4ebe4acb3bd5f548ff796) C:\WINDOWS\system32\DRIVERS\netdevio.sys

19:18:13:734 5240 NETw3x32 (50f5de54e1d1646c02078f3eddc15a8e) C:\WINDOWS\system32\DRIVERS\NETw3x32.sys

19:18:13:828 5240 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys

19:18:13:843 5240 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys

19:18:13:890 5240 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys

19:18:13:921 5240 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys

19:18:23:140 5240 nv (d6ec929263a940e5aade4fd8ed5456f0) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys

19:18:29:859 5240 !dthrs6

19:18:29:859 5240 Suspicious file (NoAccess): C:\WINDOWS\system32\DRIVERS\nv4_mini.sys. md5: d6ec929263a940e5aade4fd8ed5456f0

19:18:29:921 5240 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys

19:18:29:937 5240 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys

19:18:30:000 5240 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys

19:18:30:031 5240 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\drivers\Parport.sys

19:18:30:062 5240 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys

19:18:30:078 5240 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys

19:18:30:093 5240 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys

19:18:30:109 5240 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys

19:18:30:125 5240 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\DRIVERS\pcmcia.sys

19:18:30:218 5240 Pfc (444f122e68db44c0589227781f3c8b3f) C:\WINDOWS\system32\drivers\pfc.sys

19:18:30:234 5240 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys

19:18:30:250 5240 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys

19:18:30:265 5240 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys

19:18:30:281 5240 PxHelp20 (86724469cd077901706854974cd13c3e) C:\WINDOWS\system32\Drivers\PxHelp20.sys

19:18:30:359 5240 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys

19:18:30:390 5240 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys

19:18:30:390 5240 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys

19:18:30:406 5240 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys

19:18:30:453 5240 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys

19:18:30:468 5240 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys

19:18:30:484 5240 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys

19:18:30:515 5240 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys

19:18:30:531 5240 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys

19:18:30:593 5240 s24trans (2862adb14481ac28f98105ff33a99eb0) C:\WINDOWS\system32\DRIVERS\s24trans.sys

19:18:30:656 5240 sdbus (8d04819a3ce51b9eb47e5689b44d43c4) C:\WINDOWS\system32\DRIVERS\sdbus.sys

19:18:30:703 5240 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys

19:18:30:750 5240 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\drivers\Serial.sys

19:18:30:812 5240 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys

19:18:30:859 5240 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys

19:18:30:906 5240 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys

19:18:30:968 5240 Srv (89220b427890aa1dffd1a02648ae51c3) C:\WINDOWS\system32\DRIVERS\srv.sys

19:18:31:000 5240 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys

19:18:31:015 5240 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys

19:18:31:109 5240 SynTP (cfb41bf11ae95c26133bae3ec2e334bd) C:\WINDOWS\system32\DRIVERS\SynTP.sys

19:18:31:125 5240 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys

19:18:31:187 5240 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys

19:18:31:234 5240 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys

19:18:31:265 5240 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys

19:18:31:281 5240 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys

19:18:31:312 5240 tifm21 (244cfbffdefb77f3df571a8cd108fc06) C:\WINDOWS\system32\drivers\tifm21.sys

19:18:31:359 5240 tosrfec (cc069342ee0eae55b32a0ae99cf6185c) C:\WINDOWS\system32\DRIVERS\tosrfec.sys

19:18:31:390 5240 TVALD (676db15ddf2e0ff6ec03068dea428b8b) C:\WINDOWS\system32\DRIVERS\NBSMI.sys

19:18:31:421 5240 Tvs (546dfba6486569120d33f7ad6e94efdd) C:\WINDOWS\system32\DRIVERS\Tvs.sys

19:18:31:453 5240 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys

19:18:31:500 5240 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys

19:18:32:828 5240 usbbus (3cd48971e76bfa457d7a75e58cd48edc) C:\WINDOWS\system32\DRIVERS\lgusbbus.sys

19:18:34:718 5240 UsbDiag (46ba8ded8d1439f362cbfe22d132200e) C:\WINDOWS\system32\DRIVERS\lgusbdiag.sys

19:18:34:765 5240 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys

19:18:34:796 5240 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys

19:18:34:812 5240 USBModem (c828cbd0a15380020443945b975eb701) C:\WINDOWS\system32\DRIVERS\lgusbmodem.sys

19:18:34:859 5240 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys

19:18:34:890 5240 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS

19:18:34:906 5240 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys

19:18:34:921 5240 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys

19:18:34:953 5240 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys

19:18:34:984 5240 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys

19:18:35:031 5240 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys

19:18:35:078 5240 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys

19:18:35:109 5240 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys

19:18:35:140 5240 X10Hid (81e8da36ce70858898d5eb81e28a47d2) C:\WINDOWS\system32\Drivers\x10hid.sys

19:18:35:140 5240

19:18:35:156 5240 Completed

19:18:35:156 5240

19:18:35:156 5240 Results:

19:18:35:156 5240 Registry objects infected / cured / cured on reboot: 0 / 0 / 0

19:18:35:156 5240 File objects infected / cured / cured on reboot: 0 / 0 / 0

19:18:35:156 5240

19:18:35:156 5240 KLMD(ARK) unloaded successfully

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bad news :)

the last time i had a problem with my computer and i seeked help from you guys everything was going great until all of a sudden my laptop just wouldn't turn on, after the "Toshiba" load up screen nothing would work and i was shown a blank black screen, i was not even able to access safe mode..

the same has happened again unfortunately..

could this be because there was a problem with combofix by any chance? because that was the last thing i installed this time and there was a problem with the upload and it could not be accessed (seemed to have crashed and was not responding before the dialog box appeared)... therefore i decided to restart the computer and here i am now.. :/ i have no idea what to do now and would really appreciate some help as last time i sent my laptop for repair and found the hard drive was completely dead and un-usable which ended up costing me a small fortune for a new one and repair costs.. ;)

thanks alot, Josh.

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So at this point do you see the Windows xp loading screen?

These are more than likely the culprit:

19:18:02:546 5240 Suspicious file (Forged): C:\WINDOWS\system32\Drivers\HTTP.sys. Real md5: a2614c9b9f37c80415bbc040ec84a691, Fake md5: f80a415ef82cd06ffaf0d971528ead38

19:18:29:859 5240 Suspicious file (NoAccess): C:\WINDOWS\system32\DRIVERS\nv4_mini.sys. md5: d6ec929263a940e5aade4fd8ed5456f0

These are possible patched drivers these will cause an issue booting.

See if you can boot into last known good configuration.

Tap F8 at startup and choose Last Known good Configuration.

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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