Jump to content

Recommended Posts

How did you end up with nested system32 folders?

\System32\System32\

The strange thing is after a quick lookup and research there is no folder with the name system32 under the system32. Most of the files I scanned in virustotal and they are clean.

Link to post
Share on other sites

I am confused now.

"no folder with the name system32 under the system32"

That statement makes the following one impossible:

"Most of the files I scanned in virustotal and they are clean. "

We need to get on the same page here as what you posted is telling me that you are checking files from a folder that you cant find.

Link to post
Share on other sites

I am confused now.

"no folder with the name system32 under the system32"

That statement makes the following one impossible:

"Most of the files I scanned in virustotal and they are clean. "

We need to get on the same page here as what you posted is telling me that you are checking files from a folder that you cant find.

under the System 32 there are that files. I don't have 2 folders with the same name I only have one with that name. and the files are inside them.

Link to post
Share on other sites

Sorry for my bad English (automatic translation by Google)

I have the same problem on the same files, this evening. MBAM shows the path C:\windows\system32\system32\ but on the disk the real path is c:\windows\SysWOW64\system32 (Win 7 64 bits).

It is possible that these files are from installation of Samsung Kies (I made an update today), but I'm not sure.

Link to post
Share on other sites

  • Root Admin
Sorry for my bad English (automatic translation by Google)

I have the same problem on the same files, this evening. MBAM shows the path C:\windows\system32\system32\ but on the disk the real path is c:\windows\SysWOW64\system32 (Win 7 64 bits).

It is possible that these files are from installation of Samsung Kies (I made an update today), but I'm not sure.

Can both of you please run the following.

Click on the start button and type in CMD on the search bar and when it shows up click to run it. Then type the following exactly.

set >"%USERPROFILE%\DESKTOP\MYVARS.TXT"

That will put a copy of your environment variables in a text file on your desktop named: MYVARS.TXT please attach that on your next reply.

Then if you can please zip up a copy of that Samsung installer you're using if it's not too large so that we can test it out as well and see what's going on.

Link to post
Share on other sites

Can both of you please run the following.

Click on the start button and type in CMD on the search bar and when it shows up click to run it. Then type the following exactly.

set >"%USERPROFILE%\DESKTOP\MYVARS.TXT"

That will put a copy of your environment variables in a text file on your desktop named: MYVARS.TXT please attach that on your next reply.

Then if you can please zip up a copy of that Samsung installer you're using if it's not too large so that we can test it out as well and see what's going on.

Here are my environment variables

The installer Samsung Kies is a little large (148 MB) but can be downloaded at this link:

http://www.samsung.com/fr/support/download...=MULTI+LANGUAGE

MYVARS.TXT

Link to post
Share on other sites

  • Root Admin

We have tracked down the issue. It appears that Samsung's installer is not properly installing the files.

When a 32 Bit program does an install on a 64 Bit Operating System (which is the case here) then those files which normally would go to C:\Windows\System32 folder will now go to C:\Windows\SysWOW64 but in this case Samsung is directing them to C:\Windows\SysWOW64\system32 and this is where the FP is being caused.

Due to an invalid installation method by Samsung you will need to either see if you can write to Samsung and get it corrected or maybe post on their support board. Until, or if you'd rather, you can simply add each of those files to your IGNORE list and then they will no longer be detected.

Further information on how the WOW64 operates can be found here

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.