Explorer.exe

[Deadlyskunk]

Hi,

I am running windows 7 professional x64 on my Dell Studio 1555 laptop, after installing Malwarebytes every time I attempt to open any folder by double clicking it I get an error message saying Unspecified error.

Is this a known bug and is there a known solution for it?

Regards,

Deadlyskunk

[AdvancedSetup]

Is this the paid or free version? If it's paid there might be a conflict with your Anti-Virus that needs to be addressed.

Please do the following to see if it resolves the issue:

Windows Vista and Windows 7:

• Click on the Start button and select Control Panel
  
• Click on Programs and Features
  
• Uninstall Malwarebytes' Anti-Malware
  
• Restart your computer very important
  
• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.
    

[Deadlyskunk]

Is this the paid or free version? If it's paid there might be a conflict with your Anti-Virus that needs to be addressed.

Please do the following to see if it resolves the issue:

Windows Vista and Windows 7:

• Click on the Start button and select Control Panel
  
• Click on Programs and Features
  
• Uninstall Malwarebytes' Anti-Malware
  
• Restart your computer very important
  
• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.
    

It is the paid version, I have tried closing explorer.exe and reopening it using the taskmgr and that fixed the problem, I have restarted my computer after setting Malwarebytes to run on startup and it worked just fine along with my Nod32 v4.0.424.0 x64 still it was weird and scary to get that error post installing and registering Malwarebytes and should be fixed.

Regards,

Deadlyskunk

[AdvancedSetup]

Great, glad you got it working. Let's us know if you do need assistance with the program.

Common Issues, Questions, and their Solutions

http://forums.malwarebytes.org/index.php?showtopic=10138